Enhancing Africa's ourism Competitiveness

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Enhancing Africa's ourism Competitiveness by Ray Mu)nda, Ph.D Mt Kenya University School of Hospitality, Travel and Tourism UNECA CONSULTANT

1400 Introduction pite occasional shocks, the global rism industry has con7nued to erience expansion becoming one of largest and fastest-growing economic tors in the world. Eg terna7onal tourist arrivals rising teadily from 25 million in 1950 to 278 illion in 1980, 528 million in 1995 nd 1138 million in 2014. ourism receipts rising from US$262 illion in 1990 to reach US$ 1,159 illion in 2013. 1200 1000 800 600 400 200 International Tourist Arrivals vs Receipts Growth trend (1990-2013) 0 1990 1995 2000 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 International Tourist Arrivals (Overnight Visitor) (mn)

Important to note is that arrivals in emerging des7na7ons (mainly in Asia- Pacific, Middle East and Africa) are expected to increase at twice the rate of those in advanced economies!!! Today, the rate of growth in the arrivals in emerging des7na7ons stands at +4.4% a year compared to +2.2% in the advanced des7na7ons. This will result in the market share of emerging economies increasing from 30% in 1980 to 47% in 2013 and reaching 57% by 2030 (ref: UNWTO, 2015).

AFRICA 60 Africa North Africa Sub-Sahara Africa has been experiencing growth in the tourism sector despite facing a number of major challenges that have resulted in occasional slumps in growth. For instance, between 2005 and 2013, Africa witnessed a 49.6% growth in interna7onal tourist arrivals with the SSA region recording 54.7% growth while the North Africa region recorded 41.0% growth. 50 40 30 20 10 0 2005 2006 2007 2008 2009 2010 2011 2012 2013

from 6 to 11 countries in 5 years!!! In 2005, only six out of the 54 countries in Africa received over 1 million tourists, i.e. South Africa (6.8 million), Tunisia (6 million), Morocco (5.5 million), Zimbabwe (1.9 million), Algeria (1.2 million) and Kenya (1.1 million) accoun7ng for almost 70 per cent of all interna7onal arrivals in the region.in 2010, eleven countries had crossed the one million interna7onal visitors mark, accoun7ng for almost 70 per cent of all interna7onal arrivals into the region. [Source: UNWTO, 2006; 2011] Country Interna)onal Tourists Arrivals ( 000) 1 Egypt 14051 2 Morocco 9288 3 South Africa 8074 4 Tunisia 6902 5 Zimbabwe 2239 6 Botswana 2145 7 Algeria 2070 8 Mozambique 1718 9 Nigeria 1555 10 Kenya 1470 11 Swaziland 1078

Result.Significant Contribution to Africa s GDP Eg. in 2013, the sector s contribu7on to GDPs in Africa ranged between 4.5% on the lower level in Burundi and 56.5% on the higher level for Seychelles. Africa: Direct Contribu)on to GDP from Travel & Tourism (% of GDP) [Source: World Travel and Tourism Council Data, 2015]

Result and a generator of employment in 2013, more than 2.79 million people were directly employed by the tourism industry in Africa s top five des7na7on countries alone! Country Direct Tourism Employment* as % of Total Workforce (2013) % of Total Workforce Total Directly Employed in Tourism Direct, Indirect, and Induced Tourism Employment** as % of Total Workforce (2013)* % of Total Workforce Total Employed in Tourism (Direct, Indirect and Induced) Seychelles 22.7 9,700 56.5 24,100 Mauri)us 10.8 62,000 23.9 137,500 Cave 14.5 32,000 38.4 84,500 Verde Morocco 7.6 814,000 16.7 1,798,000 Tunisia 6.6 228,000 13.8 473,000 SOURCE: WTTC ( 2013)

Despite of this impressive performance

1. Africa s share of interna7onal tourism remains low... In 2013 for instance, the region s share of global interna7onal tourist arrivals and receipts was about 5% and 3% respec7vely

2. Intra-Africa tourist arrivals remains rela)vely low compared to other regions about four out of five worldwide arrivals originating from the same region. In 2013 for instance, 77% of international tourists travelled within their region (UNWTO, 2014). In 2009, regional visitors accounted for 46% of all interna7onal tourist arrivals in the region compared to the global average of about 80%

3. Low Visitor Spending Whereas the global average spend per visitor has con7nued to rise from a low of US$ 604 in 1990 to US$ 1 066 in 2013, the figure for Africa has demonstrated a downward trend, declining from US$ 684 in 2007 to US$ 613 in 2013 Des)na)ons Interna)onal Tourist Arrivals (1000) Average visitor spending in selected African destinations Interna)onal Tourism Receipts (US$ Million) Average visitor spend(us$) Year 2010 2011 2012 2013 2010 2011 2012 2013 2010 2011 2012 2013 World (million) 948 995 1035 1087 931 1042 1078 1159 982 1047 1042 1066 Africa 49938 49646 52948 55799 30389 32680 34325 34216 609 658 648 613 North Africa 18756 17058 18464 19582 9661 9589 10018 10235 515 562 543 523 Egypt 14051 9497 11196 9174 12528 8707 9940 6044 892 917 888 659 Morocco 9288 9342 9375 10046 6703 7281 6703 6850 722 779 715 682 indica7ve of shorter lengths of stay, low-end visitors being airacted to the region, low priced products being availed to the market, or limited tourist product range that limits the visitor spending op7ons. Tunisia 6902 4785 5950 6269 2645 1914 2227 2210 383 400 374 353 SSA 31181 32588 34484 36217 20728 23090 24307 23981 665 709 705 662 Tanzania 754 843 1043-1255 1353 1713 1880 1664 1605 1642 - Mauri)us 935 965 965 993 1282 1488 1477 1321 1371 1542 1531 1330 South Africa 8074 8339 9188 9510 9070 9547 9994 9238 1123 1145 1088 971 Uganda 946 1151 1197 1206 784 960 1135 1184 829 834 948 982 Kenya 1470 1750 1619 1520 800 926 935-544 529 578 - Zimbabwe 2239 2423 1794 1833 634 662 749 851 283 273 418 464

Diagnosing and Addressing the Bottlenecks

1 Lack of prioritization despite the impressive mul7pliers and track record that tourism has demonstrated in Africa and elsewhere, a number of countries in Africa have not yet fully appreciated the economic and social importance of the sector [See: the World Bank s 2013 report on Africa Tourism ] Thus Need for con7nued advocacy to convince policy makers of the sector s significance

2. Poor Treasury Support to Tourism In most African countries, it is sad that the tourism sector gets the lowest budget even in countries where tourism is their mainstay. This poses a huge threat to the survival and eventual sustainability of the sector.

3. Underdeveloped Tourism Infrastructure and limited product range Limited investment in tourism owing to... unfavourable policy framework and investment environment including property rights, access to land for investment, insecurity, poli7cal instability (see: Ernst and Young, 2010)...a number of countries have put in place policies to avail land for tourism development including identifying specific sites dedicated to tourism development, and long term leases such as in the Maldives and Cape Verde.

4. Lack of timely and reliable tourism data affecting availability of important planning data input. Including basic data on interna7onal and domes7c arrivals and departures, and tourist expenditures; data for different subsectors of the industry e.g. accommoda7on capacity, occupancy, room rates; small and medium-sized enterprises; capacity and performance of key airac7ons; and other decision making data such as market research, surveys, and system-a7c monitoring (including benchmark development). [see: World Bank s 2013 report on Africa s Tourism]

5 Poor Destination Accessibility Resul)ng from Poor Intra-African Air Connec)vity There are very few flights connec7ng major ci7es in Africa. We need to overhaul the en7re air transport system within Africa, and engender more airlines to fly within Africa. Poor ground infrastructure network Restric)ve, expensive and inefficient visa processes Thankfully, the AU Agenda 2063 seeks to address these challenges!

Table: Compe77veness of the T&T labour force quality in selected top African des7na7ons [Source: W.E.F 2013 TTCI Report] 6. Wide human resource capacity demand vs supply gap For instance, the World Bank Group noted in 2010 that, though SSA has a large pool of young workers with more than 10 million new job seekers every year, the hotel and restaurant industry onen suffers from a discrepancy between training supply and demand Same noted by the WEF TTCI Region Country WEF Global rank out of 140 economies North Africa Egypt 99 Morocco 72 SSA South Africa 139 Botswana 138 Zimbabwe 134 Kenya 124 Nigeria 119 Uganda 118 Seychelles 85 Mauri)us 68

7 the challenge of price competitiveness. a number of African des7na7ons are faced with the challenge of price compe77veness par7cularly on flights and hotel accommoda7on. Ø For instance, airfares and charter tours are more expensive when compared to other World regions (50% and 20-30% respec7vely) [World Bank 2013 report on African tourism] Ø flights are almost 50 percent more expensive to SSA even where shorter distances were involved [Twining-Ward, 2010] Ø the cost of tours to SSA is 25-35 percent higher than tours to other parts of the world [Twining-Ward, 2010] Why? lack of compe77on in the airline industry the need for imported goods and services high import du7es (need for local content policy?] hotel development costs and the costs of debt financing which is usually passed on to the end consumer, resul7ng in higher room rates [See: Ernst and Young, 2010]

Going forward Deliberate strategies to address the above challenges urgently needed to unlock tourism poten7al in Africa and unlock the host of missed opportuni7es

Thank you for your attention!!!