Special Events Outside Catering 201 East MacArthur Boulevard, Santa Ana, CA 92707 (714) 825-3333 SantaAnaOrangeCountyAirport.DoubleTree.com
Congratulations! Thank you for considering the DoubleTree by Hilton Santa Ana for your special day! When selecting the DoubleTree by Hilton Santa Ana, you can rest assured that your celebration will be smoothly orchestrated resulting in memories that last a lifetime. We pride ourselves in understanding your vision and making all your dreams come true. We emphasize simplicity, strict attention to detail and a flawless execution of every aspect of your event. Our wish for you is that you relax and enjoy your celebration as our professional staff unfolds the excitement on a grand scale. We welcome you with open arms and congratulate you on this joyous occasion! Best wishes, Catering & Events Team DoubleTree by Hilton Santa Ana/OC Airport 1
Ceremony Package Use of banquet room up to two (2) hours Theater-style seating for up to 800 people One (1) microphone and sound system Guest book table and gift table One (1) ceremony location rehearsal (conducted by a required outside coordinator) Complimentary guest room for the Bride & Groom on the night of the wedding, upgraded to a suite based on availability Discounted self and valet parking for your guests on the day of the wedding Infused water station Ceremony Fee $2,000.00 Snacks, lunch and beverage service Ceremony price includes the set-up and service of light hors d'oeuvres or lunch during or after the ceremony, soft drink station, freshly brewed coffee, decaffeinated coffee or hot teas. Food must be provided by an outside caterer. 2
reception package Permission for food to be provided by an outside caterer Professional service staff Tables, chairs, china silverware, glassware Guest book table and gift table Cocktail tables and dining tables with votive candles Choice of hotel house white, ivory or black linens; choice of napkin color Complimentary cake cutting (cake not included) Champagne or Apple cider toast Coffee, hot teas and soft drink service Dance floor 8'x24' stage and riser Complimentary guest room for the guest of honor on the night of the event, upgraded to a suite based on availability Discounted self and valet parking for your guests on the day of the event Discounted sleeping room rates for your guests' accommodations Reception Fee Saturday Friday or Sunday *prices are subject to increase for holidays and holiday weekends $45.00 per person $40.00 per person Prices are inclusive of 22% service charge and 8% sales tax Food is not included in the Package price Arrangements for your menu selections must be made with outside caterer directly 3
Bar Service Arrangements can be made for a no-host (Cash) or host bar(s) for your event at a $150.00 set up fee per bar. Minimum required bar guarantee is $500.00 per bar. In the event the bar guarantee is not achieved, a labor charge of $95.00 plus 8% sales tax per bar will apply. Host Package Bar Select Brands First Hour Each Additional Hour $20.00 Per Guest $9.00 Per Guest Premium Brands First Hour Each Additional Hour $24.00 Per Guest $9.00 Per Guest Super Premium Brands First Hour Each Additional Hour $28.00 Per Guest $9.00 Per Guest Host Soft Bar One Hour Two Hours Three Hours Four Hours Five Hours $14.00 Per Guest $19.00 Per Guest $22.00 Per Guest $25.00 Per Guest $28.00 Per Guest Consumption Bar Select Brands Premium Brands Super Premium Brands House Wine (per glass) Domestic Beer Imported Beer Mineral Waters Cordials No Host (Cash Bar) $8.00 $10.00 $11.00 $8.00 $6.00 $7.00 $5.00 $10.00 Host Bar $7.00 $9.00 $10.00 $7.00 $5.00 $6.00 $4.00 $9.00 4
Outside Catering Agreement The following is a list of rules and regulations applied to outside caterers using DoubleTree by Hilton Santa Ana/OC Airport. All reservations and agreements are made upon, and are subject to the following conditions: 1. A "Release of Liability" form signed by the client must be on file two (2) weeks prior. 2. The Caterer must provide a certificate of insurance ($1,000,000) on file at least two weeks prior to the event. 3. The Caterer must provide a credit card authorization form to the hotel in case of theft, damage, or loss to equipment and facility. 4. All equipment needed by the Caterer is a request only and based on Hotel availability. 5. A description of the menus and all items must be sent to the Hotel event manager two (2) weeks prior to the event. 6. It is the responsibility of the Caterer to clean any area he/she is given access to, otherwise a $500.00++ cleaning fee will be charged. 7. It is the responsibility of the Caterer to make sure that all borrowed equipment is returned to the Hotel steward. Any missing equipment will be charged to the Caterer. 8. It is the responsibility of the Caterer to prepare and tray all food items. The Caterer must display and present all food items in a professional manner. Caterer must be ready with food to be placed in chaffers 15 minutes prior to the event start time. 9. If Hotel stewards are needed for preparation or dish out they are available at a $75.00++ charge each per two (2) hours. Plated meals require one (1) steward per 100 guests for dishing plates to servers. Additional servers are a cost of $75.00++ each per hour. If an engineer is needed the charge is $60.00++ per hour. 10. The Caterer must go over all details of the menu with the Hotel Banquet Captain prior to the start of the event. 11. The Caterer should arrive no less than one (1) hour prior to the event for plating. 12. The Caterer must provide enough replenishment food to accommodate the entire event. 13. The Caterer is to provide all inserts for chaffing dishes. 14. The Caterer is to provide any and all cooking ingredients they may need to prepare food including oil. 15. The Caterer is responsible to staff the buffet with food runners and carvers (if required). 16. The Caterer must adhere to hotel policy while in the hotel. 17. All Caterers and their employees must come dressed in a uniform shirt, clean and appropriately groomed. No open-toe shoes or sandals may be worn. 18. The Caterer agrees to treat all Hotel staff and fellow vendors with respect. Failure to do so will result in the termination of privileges to work with DoubleTree by Hilton Santa Ana/OC Airport. Hotel will provide: Buffet tables, chaffing dishes, Hotel servers (to service tables), linen, glassware, china and silverware. Access to the loading dock where the Caterer may use a deep fryer that they have provided. Limited kitchen access to facilitate the plating and serving of all food. Hotel will NOT provide: Pans/Inserts, serving spoons and utensils, sternos, Hotel carts, refrigerator access, access to the wok or deep fryer. The Hotel will NOT provide food carvers, runners or stewards to staff the buffet lines. Caterer/Company Name Caterer s Signature Date Caterer On-Site Contact Name Client's Signature Date Caterer Phone Number 5
General Event Information FOOD & BEVERAGE All food and beverages must be purchased from DoubleTree by Hilton Santa Ana/OC Airport. No food or beverages may be removed from the banquet area. DoubleTree by Hilton Santa Ana.OC Airport reserves the right to cease functions without refund if alcohol or food is brought into a function from guest rooms or outside. To ensure compliance with County Board of Health for food handling regulations, food will be consumed on the hotel premises at the contracted time. Menu selections must be finalized ten (10) business days prior to event date. Any special meal order requests (i.e. vegetarian, kosher, food allergies, etc.), children's meals and/or vendor meals should be communicated to your catering manager along with your main food and beverage selections. Special pricing may apply. In compliance with California Liquor Laws, DoubleTree by Hilton Santa Ana/OC Airport is the only authorized licensee able to sell and serve liquor, beer and wine on hotel premises. A $150.00 set-up fee will apply per bar. A $500.00 bar revenue minimum must be met or a bar labor fee of $95.00 per bar may apply. DoubleTree by Hilton Santa Ana/OC Airport is subject to California State Law regarding the sale of alcoholic beverages. DoubleTree by Hilton Santa Ana/OC Airport reserves the right to refuse service to any person who appears to be intoxicated. DoubleTree by Hilton Santa Ana/OC Airport reserves the right to inspect the identification of any person attending events in the banquet event areas. No one under twenty-one (21) years of age will be served alcoholic beverages. GUARANTEE A guaranteed number of attending guests must be received by the catering department at least three (3) business days prior to event. Guaranteed numbers may not decrease after this time. If catering office does not receive a guarantee, we will assume the guarantee to be the maximum number that appears on the event order. Should your attendance be less than your guarantee, you will be charged for the guaranteed amount. Should you exceed the guarantee, you will be charged accordingly. Finalized details (food, beverage, AV, etc.) must be received ten (10) business days prior to the event. The hotel reserves the right to substitute a comparable room for the function if the room reserved herein cannot be made available to the guest or if attendance should reduce or increase. Such substitutions shall be deemed by the hotel and customer as full performance under this contract. The hotel will set for 10% over the guarantee for groups of 1-100 guests, or 5% for 101 or more guests. SERVICE CHARGE AND TAXES 22% service charge and local state tax applies to all food and beverage prices. Tax exemption certificates must be submitted to the catering department with the signed contract. DAY OF EVENT COORDINATOR The Hotel requires that you have a Day-of-Event coordinator to act as a liaison between the wedding party and Hotel staff, and assist you with the set-up and execution of your event. Please contact your event manager for referrals, if needed. 6
ROOM SET-UP DoubleTree by Hilton Santa Ana/OC Airport is not responsible for delays caused by changes made to the signed contract or event order the day of the event. A labor charge starting at $500.00 will be applied for any set-up changes on the day of the event, and is the sole responsibility of the customer. All decorations must meet with the approval of the Santa Ana Fire Department. DoubleTree by Hilton Santa Ana/OC Airport will not permit the affixing of anything to the walls or ceiling of rooms unless written approval is obtained from the hotel. Confetti, glitter and crepe paper are forbidden from use. Audio visual aids are available upon request. Any additional costs for electrical, telephone or communication needs is the customer's responsibility. Electrical outlets in most meeting rooms have a maximum load capacity of 110V-20 amps. A 30-day notice is required for any additional electrical or mechanical needs. CANCELLATION All events cancelled are subject to the following cancellation fees (plus service charge and state tax): Time of contract signing to one (1) year prior to event 40% of estimated revenue One (1) year to six (6) months prior to event 60% of estimated revenue Six (6) months to three (3) months prior to event 70% of estimated revenue Three (3) months to one (1) month prior to event 80% of estimated revenue One (1) month to day of event 90% of estimated revenue PAYMENT A deposit is required at the time of signing the contract, and will be applied towards the final bill. Payment shall be made in full three(3) business days prior to the event unless credit has been established to the satisfaction of the hotel. If direct bill privileges have been granted, then payment in full is due within thirty (30) days of the event date. Functions will be subject to one (1) master bill; individual payments cannot be received. Banquet checks will be presented to the person in charge of the event for signing. SHIPPING AND RECEIVING No material shipments will be accepted until five (5) business days prior to the event date. Any packages shipped to the hotel must be clearly labeled with the name/date of the event. All shipping must be pre-arranged with your hotel contact prior to the items being shipped to the hotel. Guests are responsible for the shipment of items after leaving the hotel. All items left over 24 hours after the conclusion of the event will be considered abandoned. The hotel will not be responsible for these items at that point in time. 7