Last update: 04042018 Grand Palladium Colonial Resort & Spa CATEGORY 5* ADDRESS Carretera Federal Chetumal PtoJuarez Km 256100, Playa Del Carmen Quintana Roo, México TELEPHONE +52 9848772100 FAX +52 9848772105 EMAIL Acliente.riviera@palladiumhotelgroup.com WEB Palladiumhotelgroup.com BUILT 2002 LAST REFURBISHED 2014 TYPE OF HOTEL Holiday Resort,Events and Conferences,Family friendly. BOARD BASIS All Inclusive Premium. RECEPTION SERVICES 24hour service Checkin: 3 pm CheckOut: 12pm Languages spoken: Card payment: Day pass* Night pass* Early Check In*** Late check out*** Upgrade* Express CheckOut Currency exchange Courtesy room Customer Service Babysitter*** Fax Service* Copy services* Newspapers Wakeup call Porter Bellboys Observations: *Extra charge ***Extra charge & On request SERVICES Free WiFi Room Service Waiter service in the pool Car rental* Fire alarm Pool towel Medical service* Laundry service* 24hour security Parking Info Tours Observations: *Extra charge HOTEL FACILITIES Num. rooms: 413 Villas: 14 Lobbies: 1 Area: 1.220.000 Swimming pools: 6 Restaurants: 5 A la carte Rest.: 9 Bars: 21 Miniclubes/Babyclubes/TeenClubes Sporting facilities Conference rooms Outdoor Jacuzzi Orchid garden Catholic Church Zentropia Palladium Spa & Wellness Crocodile aquarium Gym Hairdresser Gift Shop Boutique Observations: *Extra charge ACCESS DISABLED BEACH B. CENTER Airport km: 90 Accessible rooms: 8 Beach Access: Yes Banquet: 3 Taxi min: 90 Level access: Yes Lifeguard: Yes Total Area: 137 Approx. price USD: 100150 Pool Access: Yes Sand color: White Max Capacity: 200 Observations: GP Kantenah
BARS AND RESTAURANTS Name Opening hours Reservation Dress code Smoking area Location Restaurants La Hacienda Tikal El Gran Azul La Laguna La Dalia A la carte Restaurants El Dorado (Steak House) La Adelita (Mexican Cuisine) Sumptuori (Japanese Cuisine) Portofino (Italian Cuisine) La Lola (Spanish Cuisine) Ribs & More (Steak House) Bahia E Brasa (Brazilian Cuisine) Poseidón (Rice And Fish) Chang Thai (Thai Cuisine) Lobby bars Colonial Kantenah La Plaza Churchill Hemingway Xtra Time Sport Bar White Sand Bars in Restaurants El Gran Azul La Adelita El Dorado Sumptuori Chang Thai La Laguna Bahía E Brasa Ribs & More La Lola Portofino Pool bars Secret Bar El Rinconcito La Isla Swim Up Bar Gran Azul La Laguna Breakfast:07:00am11:00am Lunch :01:00pm03:30pm :06:00pm10:30pm Breakfast:07:00am11:00am :06:30pm10:30pm Breakfast:11:00am11:45am Lunch :12:00pm05:00pm Breakfast:11:00am11:45am Lunch :12:00pm05:00pm Breakfast:07:00am11:00am Lunch :01:00pm03:30pm :06:00pm10:30pm Gp Kantenah Gp Kantenah :06:30pm10:00pm :05:30pm10:30pm 10:00am01:00am 10:00am00:00am 07:00pm00:00am 06:00pm00:00am 06:00pm00:00am 00:00am00:00am 10:00am00:00am 10:00am00:00am 05:30pm10:30pm 05:30pm10:30pm 10:00am00:00am 05:30pm10:30pm 05:30pm10:30pm 10:00am00:00am 10:00am06:00pm 10:00am07:00pm Summer:10:00am08:00pm Winter:10:00am06:00pm Summer:10:00am08:00pm Winter:10:00am06:00pm 00:00am00:00am 10:00am06:00pm 07:00am11:00pm :05:30pm10:30pm :05:30pm10:30pm :05:30pm10:30pm :05:30pm10:30pm :05:30pm10:30pm :05:30pm10:30pm :05:30pm10:30pm Beach Bars Las Olas La Jarra Poseidón s at the A la Carte restaurants are unlimited and subject to availability. This service does not apply to the teppanyaki, the Punta Observations: Emilia restaurant and the beach barbecue. For groups of more than 10 people, please contact our Guest Services staff. Ask Guest Services about our Adults Only restaurant schedule. The service of alcoholic beverages to persons under 18 is prohibited.
ROOMS TOTAL:413 Number of rooms m2 2 double beds King size bed Shower Separate shower Outdoor shower Whirlpool bathtub Hydromassage bath in the room Hydromassage bath on terrace Double sink Second toilet Sofa Bed Separate living room Combined bedroom and living room Balcony with furniture Terrace/Balcony with hammock and furniture Bathrobe and slippers Minibar Radio / alarm clock / ipod dock Flatscreen TV Flatscreen TV in the living room DVD Electronic safe Iron and ironing board Tea and coffeemaking facilities Bar counter Nespresso coffee maker Bathroom amenities Hair dryer Wakeup call Rooms for disabled guests Reading area Desk WIFI Magnifying mirror Full length mirror Scales Telephone* Video game console Fan Air conditioning Crib** adults only Room Service Non smoking Observations: *Extra charge **On request Deluxe Junior Suite Romance Villa Suite Ambassador Suite 252 36.9 130 42 24 58.4 7 88.85
POOLS Name Main Pool ColonialKantenah El Secreto El Rinconcito Aquatic Park La Isla Main Pool White Sand Observations: Type Family Relax Family Children Relax Family Opening hours Area m2 Depth cm Winter: 10:00am06:00pm 3544 160 Summer: 10:00am08:00pm 10:00am12:00pm 166 160 10:00am06:00pm 122 160 09:00am06:00pm 757 40 10:00am07:00pm 453 150 Winter: 10:00am06:00pm 3678 150 Summer: 10:00am08:00pm Location Gp Kantenah Gp Kantenah Gp Kantenah By law, the use of glass containers is prohibited in the swimming pool area. All beverages and food are served in or on plastic glasses and plates.
KIDSCLUB Years Schedule Location Baby Club 13 09:00am08:00pm Mini Club 412 09:00am11:00pm Teens Club 1318 11:00am00:00am Gp Kantenah
ENTERTAINMENT Activities Aerobic Various Games Crafts Night shows Billiards Darts Zumba Children's Entertainment Diurnal animation Live Music Sport Pingpong Volleyball Tennis Archery Petanque Kajak Windsurfing Diving* Waterpolo AquaGym Basketball Football Air rifle shooting Paddle Catamaran Snorkeling Deepsea fishing* Shuffleboard AquaVolley Facilities Soccer field 2 Basketball court 2 Rifle range Tennis courts 6 Minigolf Beach volleyball court 1 Archery field Paddle court 2 Multipurpose courts 2
Observations: *Extra charge ZENTROPIA PALLADIUM SPA & WELLNESS Facilities Steam rooms 2 Relaxation area 2 Cold Jacuzzi 0 Round Jacuzzi with gooseneck Dry and moist sauna Foot shower with stones 1 Hot Jacuzzi 0 Services Spa Beauty Facial treatments Lockers Massages Body treatments Fitness Gym Dressing room Observations: SPA services with extra charge. Access to the Spa wet areas have extra charge. Only adults. Copyright 2016 PALLADIUM HOTEL GROUP Data sheet subject to changes and additional charges that may apply to specific services.