Var Provence Cruise Club Press Kit - MARCH 2018

Var Provence Cruise Club Press Kit - MARCH 2018 www.varprovence-cruise.com // @CruiseVarPce Founding members of the Var Provence Cruise Club Cruise Friendly Welcome Quality Label Var Provence Toulon Sanary-sur-Mer VAR CHAMBER OF COMMERCE AND INDUSTRY

PRESS KIT - MARCH 2018 Table of contents Var Provence 2017 features... p.1 2018 forecasts... p.3 The Var Chamber of Commerce and Industry, a dynamic player in the development of cruise activity in Var Provence What is the Var Provence Cruise Club?... p.6 The Var Provence Cruise Club, what for?... p.7 Cruise to a friendly destination... p.8 331 Cruise Friendly partners in Var-Provence... p.9 Innovative experiential shore excursions... p.10 Var Provence, a destination with many assets... p.11 Statistics of the cruise activity in Var Provence Evolution of cruise vessel calls since 2008... p.14 Passenger traffic growth since 2008... p.15 Safety in ports... p.16 Top 3 Var Provence ports... p.17 The Ports of Toulon Bay... p.18 Seasonality of cruise activity... p.20 Types of cruise vessels... p.21 Var Provence 2017-2018 trends... p.22 The Var Provence tender ports... p.23 Western tender ports... Eastern tender ports... p.24 p.26

MA Ports of Toulon Bay SM Ports of Toulon Bay Toulon City-Centre s cruise terminal has been completely refurbished and modernized in 2016: The building has been covered with wood facing panels, and modern designs, furniture and directional signs have been set up inside the terminal. La Seyne-sur-Mer s new cruise terminal CRUISE TERMINALS May 2016 Inauguration of the brand new Cruise Terminal in La Seyne-sur-Mer July 2016 Inauguration of Toulon City-Centre s Cruise Terminal that has been completely refurbished and modernized

Var Provence 2017 Features P 224 calls 2017 CALLS 19 Maiden Calls 8 in the Ports of Toulon Bay 2 in Bandol, 4 in Sanary 2 in Saint-Tropez, 1 in Le Lavandou 1 in Cavalaire, 1 in Fréjus G NEW 2017 For the first time, the ports of Cavalaire & Fréjus welcomed a cruise ship! E GLOBAL CALLS BY PORTS 31,3% 0,4% 0,9% 2,7% 0,4% 4,9% 1,8% 9,8% 47,8% G OVERNIGHT CALLS 4 in Saint-Tropez, 2 in the Ports of Toulon bay 1 2 3 Ports of Toulon Bay Saint-Tropez Sanary St-Raphaël Porquerolles Bandol Le Lavandou Fréjus Cavalaire calls 107 70 22 11 6 4 2 1 1 E BEST GROWTH COMPARED TO 2016 Porquerolles + 3 calls + 1 calls + 1 calls Cavalaire Fréjus E REROUTED CALLS The Ports of Toulon Bay accommodated 10 unexpected ships (rerouted from other ports because of bad weather) CRUISE LINES 30 cruise lines 57 cruise ships *New cruise lines in 2017 Aida Cruises // Azamara Cruises // Celebrity Cruises // Club Med Croisières // Costa Crociere // Cunard // Fred Olsen Cruise Lines* // FTI Cruises* // Holland America Line // Hapag-Lloyd Cruises // Ponant // Majestic International Cruises // Noble Caledonia* // Oceania Cruises // P&O Cruises // Princess Cruises // Pullmantur // Regent Seven Seas Cruises // Royal Caribbean Cruises // Seabourn Cruise Line // Sea Cloud Cruises // SeaDream Yacht Club // Silversea Cruises // Rederij Clipper Stad Amsterdam* // Star Clippers // Thomson Cruises // TUI Cruises // Variety Cruises* // Viking Ocean Cruises // Windstar Cruises qqq 313 740 pax St-Tropez (+18%) St-Raphaël (+6%) Porquerolles (+221%) Cavalaire (1st cruise call) Fréjus (1st cruise call) Bandol (+ 22%) 2017 PAX E BEST GROWTH COMPARED TO 2016 + 6 257 pax + 1 230pax + 958 pax + 600 pax + 450 pax + 412 pax 0,2% 0,2% 0,4% E GLOBAL CRUISE PASSENGERS BY PORTS 0,7% 1,8% 0,1% 7,3% 13,1% 76,2% 1 Ports of Toulon Bay 2 Saint-Tropez 3 St-Raphaël Sanary Bandol Porquerolles Le Lavandou Cavalaire Fréjus pax 239 023 41 022 22 909 5 626 2 212 1 392 508 590 458 Var Provence Cruise Club // +33 (0) 494 228 060 // contact@vpcc.fr Campus Grande Tourrache, 450 avenue François Arago, 83078 Toulon Cedex 9, FR // www.varprovence-cruise.com // @CruiseVarPce 1

*March 1, 2018 Var Provence 2018 Forecast* P 2018 CALLS - FORECAST 230 calls 24 Maiden Calls 12 in Saint-Tropez 5 in the Ports of Toulon Bay 3 in Le Lavandou, 2 in Bandol 1 in Porquerolles, 1 in St-Raphaël E GLOBAL CALLS BY PORTS 47% 6% 5% 9% 27% 1 2 3 Saint-Tropez Ports of Toulon bay Sanary Saint-Raphaël Bandol Le Lavandou calls 108 62 22 13 11 7 3% 3% Porquerolles 7 PPPP 4 Simultaneous Calls from 4 different cruise line on May 25th in Saint-Tropez E BEST GROWTH COMPARED TO 2017 Saint-Tropez Bandol Le Lavandou + 38 calls + 7 calls + 6 calls qqq 2018 PAX - FORECAST 219 322 pax For the first time, the Port of Saint-Tropez takes the lead in terms of number of calls and captures 40% of the market shares of the VPCC ports. 3,4% 2,1% Nevertheless, there is a higher passenger volume expected in the Ports of Toulon Bay in 2018, due to its berth infrastructures that can accommodate the largest ships in the best conditions. E GLOBAL CRUISE PASSENGERS BY PORTS 27,7% 1,3% 0,6% 10,8% 54,1% 1 2 3 Ports of Toulon Bay Saint-Tropez St-Raphaël Sanary Le Lavandou Bandol Porquerolles pax 118 681 60 705 23 688 4 582 3 532 7 360 1 374 CRUISE LINES 30 cruise lines 60 cruise ships AIDA Cruises // Azamara Cruises // British Columbia Ferry Services Inc Celebrity Cruises // Costa Croisières // Crystal Cruises // Fred Olsen Cruises // FTI Cruises // Hapag Lloyd Cruises // Holland America Line // Noble Caledonia // Oceania Cruises // P&O Cruises // Ponant // Princess Cruises // Pullmantur // RCI Regent Seven Seas Cruises // Saga Cruises // Scenic // Seabourn Cruise Line // Sea Cloud Cruises // SeaDream Yacht Club // Siversea // Star Clippers // Marella Cruises // Variety Cruises // Viking Cruises // Windstar 3 Var Provence Cruise Club // +33 (0) 494 228 060 // contact@vpcc.fr Campus Grande Tourrache, 450 avenue François Arago, 83078 Toulon Cedex 9, FR // www.varprovence-cruise.com // @CruiseVarPce

The Var Chamber of Commerce and Industry: A dynamic player in the development of cruise activity in VAR-PROVENCE Olivier Pastor TPM

OT Hyères OT Hyères What is the VAR PROVENCE CRUISE CLUB? The VAR PROVENCE CRUISE CLUB (VPCC) has been launched in 2008 by the Var Chamber of Commerce and Industry (Var CCI) and the Var General Council, and is currently managed by the Var CCI* s team. *The Var Chamber of Commerce and Industry is a public body that helps companies to settle and develop their businesses in the Var-Provence area; also, the Var CCI manages the activities of the Ports of Toulon Bay (Cruise, Ferry, Freight, Marina) The VPCC is a privileged interlocutor for cruise lines, tour operators and journalists. It is a single point of contact that promotes the Var area as a major touristic destination for cruise passengers, as well as its 12 cruise ports located in both Provence and French Riviera. Nice a Marseille a Saint-Cyr-sur-Mer Sanary-sur-Mer Bandol Les Embiez Ports of Toulon Bay (Toulon/La Seyne-sur-Mer) Hyères Porquerolles Le Lavandou Cavalaire Saint-Tropez Fréjus Saint-Raphaël a

The VAR PROVENCE CRUISE CLUB, what for? THE VPCC DEVELOPS ITS STRATEGY TO FULFILL 3 MAJOR OBJECTIVES: Boosting the cruise activity in Var-Provence through the promotion of the Var destination and its ports Exhibiting in main cruise events (Seatrade Cruise Global, Seatrade Europe, Medcruise GA, Cruise 360...) Prospecting for new cruise lines Informing via Communication and Marketing tools: press kit, social medias (@CruiseVarPce), website (www.varprovence-cruise.com), brochures... Setting up FAM trips Providing cruise passengers and crew members with the best services ashore, while meeting the needs of cruise lines Developing the welcome quality Label Cruise Friendly in the Var-Provence ports and hinterland main touristic sites Participating to maiden calls ceremonies Guiding local partners in every step of the cruise business development in Var-Provence Conducting satisfaction and economic surveys Developing experiential shore excursions exclusively created for cruise passengers Working with Tourism Authorities and local tourism providers to offer experiential and innovative excursions Meeting with travel agencies during conferences, exhibitions and events to increase awareness of the destination and boost sales To achieve its goals, the VPCC works closely with both cruise industry professionals (cruise lines, tour operators ), local stakeholders (tourist offices, shopkeepers ) and the Commerce Department of the Var CCI. As part of the Var Chamber of Commerce and Industry, the VPCC has a strong track record in working with local authorities, an expertise in business development, and a perfect knowledge of the Var-Provence area. Var Provence Cruise Club // +33 (0) 494 228 060 // contact@vpcc.fr Campus Grande Tourrache, 450 avenue François Arago, 83078 Toulon Cedex 9, FR // www.varprovence-cruise.com // @CruiseVarPce 7

VPCC-CCI Var VPCC-CCI Var Cruise to a FRIENDLY DESTINATION! Launched in 2013 by the Var Provence Cruise Club in the Ports of Toulon Bay (Toulon/La Seyne-sur-Mer), the Label Cruise Friendly is granted to local tourism providers and storekeepers who comply with certain requirements catered to visiting cruise passengers. What are the Cruise Friendly s partners commitments? To adapt their opening hours aligning them with scheduled cruise calls To smile and be friendly To offer a special gift or discount To speak English or at least basic English sentences To accept a Mystery Shopping procedure To display the Cruise Friendly logo on their shop windows to be easily spotted by the cruise guests To deliver to the VPCC the results of a Cruise Friendly survey to evaluate the effectiveness of the Label Warm welcome + New potential customers What are the Var Provence Cruise Club commitments? To promote the Cruise Friendly shops via marketing collateral when passengers arrive at the cruise terminals: upon disembarkation, cruise passengers are given a free Cruise Friendly city map so they can find participating shops. Also, a free yellow wristband is given so they are easily spotted as V.I.P guests To provide the partners with a yellow Cruise Friendly tag to enhance the visibility of their shops To give the partners the keys to understand the cruise customers needs and expectations (Practical guide with detailed useful information) To share the conclusion of the Mystery Shopping procedure

VPCC-CCI Var 331 CRUISE FRIENDLY partners along the coast in 2017 6 CRUISE FRIENDLY PORTS... Currently, The Ports of Toulon Bay (Toulon/La Seynesur-Mer) have 137 partners, a 150% rise from 2013. This success has prompted several Tourism Authorities across Var-Provence to introduce a similar concept at their ports or cities. Now, Sanary-sur-Mer has 40 members within its VIP Card initiative, while Saint-Raphaël has a Cruise Pass Port programme with 27 partners, and Bandol secured 76 Cruise Friendly partners since adopting the strategy in summer 2016. i New 2017 Hyères is the 6th city to adopt the Cruise Friendly Label with 51 partners after Toulon (2013), La Seyne-sur-Mer (2013), Sanarysur-Mer (2014), Saint-Raphaël (2015) and Bandol (2016)....FROM NOW The VPCC is working to extend its brand to other Var-Provence ports and to the region s most visited hinterland sites. Ultimately it aims to create a strong network where the VPCC, Tourist Offices and local providers work towards the same common goal: delivering a welcome that meets the needs of cruise passengers, crew members and cruise operators. Le Lavandou, Bormes-les-Mimosas, Le Castellet and Saint-Tropez may implement the initiative next season. The Cruise Friendly Label ensures a warm welcome for passengers and helps local businesses to attract new customers. It s a win-win situation for everyone. This kind of quality label is just unique in the Med. i New 2017 The Var Provence Cruise Club is proud to be finalist for the Marketing Initiative of the Year category at the Seatrade Europe Cruise Awards with the Cruise Friendly Welcome Quality Label. Var Provence Cruise Club // +33 (0) 494 228 060 // contact@vpcc.fr Campus Grande Tourrache, 450 avenue François Arago, 83078 Toulon Cedex 9, FR // www.varprovence-cruise.com // @CruiseVarPce 9

Var Tourisme H.Hébrard TPM INNOVATIVE IMMERSIVE SHORE EXCURSIONS The VPCC has engaged a partnership with tourism authorities to create experiential excursions catered to cruise passengers; experience, meet locals, have fun is VPCC s mission statement. EXCLUSIVE SHORE EXCURSIONS Thanks to its network, the VPCC can uncover some surprising sites, not known to tourists yet. A good example is the Domaine d Orvès, a private estate where a typical Bastide stands amid a majestic Provençal garden (awarded the Outstanding Garden label by the French Ministry of Culture). This hidden pearl is now available for a journey dedicated to Nature, Art, Gastronomy and Botanic. IMMERSE YOURSELF! The focus on authentic local experiences include the creation of Arts and Heritage walking tours at Hyères, Toulon, Le Lavandou, Bormes-les-Mimosas or Ollioules. The idea is to meet local artists, craftsmen and producers through their savoir-faire. Experiencing some activities from a new perspective is also possible: touring a wine estate can turn into horseback riding or picking grapes with a winemaker. inew 2017/2018 The Royale Tower, the emblematic 16th century military tower of Toulon, is now exclusively open to cruise guests! Likewise, it is now possible to combine the walking tour of Toulon and the visit of the Opera House. Only for groups of cruise passengers. La Cadière d Azur, Tourrettes and Roquebrunes-sur-Argens, typical villages with their own specificity, are new destinations promoted by VPCC for immersive excursions. E More than 30 ideas of exclusive immersive excursions at: www.varprovence-cruise.com or contact@vpcc.fr

JL. Chaix Ville de St-Tropez VAR PROVENCE, a destination with many assets DO YOU KNOW THAT VAR-PROVENCE... is the sunniest area in France? is the second largest tourist destination after Paris? is the second most forested area in France? offers 261 miles of coastline (420 km) and 230 beaches? is the 1st beekeeping area in France? has 6 specialties known as Protected Designation of Origin including 3 types of wine, honey, figs, and olive oil? is the world s Capital of reed, essential for woodwind instruments? VAR-PROVENCE FIGURES 2 breathtaking bays: The Gulf of Saint-Tropez and the Bay of Toulon, which is the largest one in Europe 1 Outstanding Natural Site* (out of 41 in France): The Verdon Canyon 11 Extraordinary Gardens* : 4 at Hyères-les- Palmiers, 2 at La Valette, 1 at Gassin, La Roquebrussanne, Rayol Canadel and Toulon 4 Most beautiful villages (out of 154 in France): Bargème, Gassin, Seillans and Tourtour The ports of Var-Provence are the ideal gateway to outstanding Provençal sites and fun activities. In 2017, 1 500 buses went on a one-day excursion from the Ports of Toulon Bay, 155 from Saint- Raphaël and 66 from Sanary-sur- Mer. *These labels have been granted by the Ministry of communication and Ministry of Ecological solidarity transition. E Plan your FAM Trip with the VPCC team! contact@vpcc.fr Var Provence Cruise Club // +33 (0) 494 228 060 // contact@vpcc.fr Campus Grande Tourrache, 450 avenue François Arago, 83078 Toulon Cedex 9, FR // www.varprovence-cruise.com // @CruiseVarPce 11

Statistics of the cruise activity in VAR-PROVENCE M.Zizzo Ports of Toulon Bay

CP-VPCC L.Perrier-Ville de Toulon Evolution of CRUISE VESSEL CALLS since 2008 in Var-Provence CRUISE CALLS IN VAR-PROVENCE FROM 2008 TO 2018 300 250 200 230 calls 2016 was a record year for cruise calls. 150 100 50 0 160 159 233 214 CRUISE CALLS IN VAR-PROVENCE BY PORTS (5 LAST YEARS) Ports 2014 (256 calls) 2015 (269 calls) 2016 (278 calls) 2017 (224 calls) 2018 (230 calls) Bandol 1 9 4 4 O 11 Sanary-sur-Mer 24 16 30 22 = 22 Toulon/La Seyne 125 124 145 107 P 62 Hyères/Porquerolles 8 10 3 6 O 7 Le Lavandou 8 10 6 2 O 7 Saint-Tropez 86 88 78 70 O 108 Saint-Raphaël 4 12 12 11 O 13 Fréjus - - - 1 P - Cavalaire - - - 1 P - 238 +45,8% 266 256 269 278 2008 2009 2010 2011 2012 2013 2014 2015 2016 224 230 2017 2018 Forecast Despite a drop in 2017, due to the geopolitical situation in the Mediterranean, the Provençal typical ports continue their growth path (Saint-Tropez, Le Lavandou, Bandol) or remain steady (St-Raphaël, Sanary). Fréjus and Cavalaire should welcome back new cruise calls in 2019-2020.

OT Lavandou PASSENGER TRAFFIC GROWTH between 2008-2018 CRUISE PAX IN VAR-PROVENCE FROM 2008 TO 2018 450 000 300 000 150 000 0 CRUISE PAX IN VAR-PROVENCE BY PORTS (5 LAST YEARS) Ports 117 383 175 240 308 722 267 700 2014 (335 140 pax) 348 103 387 926 2015 (321 648 pax) 2016 (362 479 pax) 2017 (313 740 pax) 219 322 pax 2017 2018 Forecast 2018 (219 322 pax) Bandol 450 4 066 1 800 2 212 O 7 360 + 233 % Sanary-sur-Mer 7 575 4 320 9 676 5 626 P 4 582 Toulon/La Seyne 272 800 240 833 291 958 239 023 P 118 681 Hyères/Porquerolles 1 658 1 719 434 1 392 P 1 374 335 140 321 648 About 219 322 pax are expected in 2018. A significant decrease in the ports of Toulon as in most biggest ports of the Mediterranean. Tender ports remain stable or register an increase like Bandol, Le Lavandou or Saint-Tropez which breaks a record this year. Le Lavandou 2 250 2 076 2 486 508 O 2 932 + 477 % Saint-Tropez 44 755 49 926 34 765 41022 O 60 705 + 48 % Saint-Raphaël 5 652 18 708 21 360 22 590 O 23 688 Fréjus - - - 458 P - Cavalaire - - - 590 P - Var Provence Cruise Club // +33 (0) 494 228 060 // contact@vpcc.fr Campus Grande Tourrache, 450 avenue François Arago, 83078 Toulon Cedex 9, FR // www.varprovence-cruise.com // @CruiseVarPce 362 479 2008 2009 2010 2011 2012 2013 2014 2015 2016 +87% 313 740 219 322 15

Ports of Toulon Bay - CCI Var Ports of Toulon Bay - CCI Var SAFETY IN PORTS Beyond its beauty, the Bay of Toulon is the most secured bay in Europe thanks to the full ISPS compliance of its ports (Toulon & La Seyne-sur-Mer), and the presence of the French Navy base in the Bay. SAFETY STANDARDS 60% of the French military fleet (Charles de Gaulle aircraft carrier, submarines ) is strategically located all around the Bay of Toulon. Because of those military installations, safety is constant priority in the ports of Toulon and La Seyne-sur-Mer. i New 2018 Port of Sanary-sur-Mer: Implementation of the International Ship and Port Facility Security (ISPS) Code to enhance the security of ships, port facilities and passengers since 2016. i Coming soon in Sanary-sur-Mer A mooring buoy will be installed offshore in 2018. A new pontoon with a restricted area will be operational in front of the Tourist Office in 2018. The International Ship and Port Facility Security Code (ISPS Code) is a comprehensive set of measures to enhance the safety of ships and port facilities. A ZAR, Restricted Access zone, is implemented in the Ports of Toulon Bay, and ISPS deployed in smaller ports such as Sanary-sur-Mer. Safety agents or policemen are requested in most of the Var-Provence ports (Saint-Raphaël, Le Lavandou, Sanary, Bandol, Saint-Tropez) at embarkation and disembarkation, and during the arrival of the buses to help regulate traffic.

N.Noghes TOP 3 VAR PROVENCE PORTS in 2018 The top 3 leading ports in terms of calls in 2018: Saint- Tropez, The Ports of Toulon Bay, and Sanary-sur-Mer. Saint-Raphaël, that accommodates largest ships than Sanary, is ranked #3 in volume of cruise passengers. i New 2018 24 maiden calls will be celebrated 3 cruise lines are new entrants (5 last year) Saga Cruises, British Columbia Services Inc, Scenic GLOBAL CALLS AND CRUISE PASSENGERS BY PORTS IN 2018 6% 5% 9% Bandol Sanary sur mer 11% 3% 2% Ports de la Rade de Toulon 47% 3% 3% 27% Porquerolles Le Lavandou Saint-Tropez Saint-Raphaël 28% 1% 1% 54% Calls Passengers Var Provence Cruise Club // +33 (0) 494 228 060 // contact@vpcc.fr Campus Grande Tourrache, 450 avenue François Arago, 83078 Toulon Cedex 9, FR // www.varprovence-cruise.com // @CruiseVarPce 17

L. Perrier - Ville de Toulon L. Perrier - Ville de Toulon THE PORTS OF TOULON BAY (Toulon/La Seyne-sur-Mer) 2018 FORECAST P wwqq [ 62 calls 5 maiden calls 118 681 pax expected about +15 000 pax expected from rerouted calls i New 2016 Inauguration of a brand new cruise terminal in La Seyne-sur-Mer! Also, inauguration of Toulon City-Centre s cruise terminal which has been completely refurbished and modernized. EFFECTIVE FACILITIES Berths Total number of berths: 4 Ships max. length: La Seyne-sur-Mer: 340 meters Toulon City-Centre: 290 meters Ships max draft: 9.15 meters Cruise terminals: 3 Toulon City-Center La Seyne-sur-Mer PCM (for calls at anchor) CONTACT Harbour Master +33(0) 494 458 043 capitainerie.toulon@equipement.gouv.fr The Var Chamber of Commerce and Industry manager of the Ports of Toulon Bay - took significant investment to develop excellent infrastructures able to accommodate the World s largest ships. The anchorage alternative is allowed when the main berths are occupied: in that case, the PCM - a modern and spacious conference hall - is turned into a cruise terminal with services catered to cruise passengers (provençal market, touristic train...). Located in the most sheltered bay in the Med, the Ports of Toulon Bay accommodate between 5 to 10 unexpected cruise ships unable to berth at neighbour ports, mainly due to bad weather conditions. In 2017, the Ports of Toulon Bay accommodated 10 rerouted cruise ships (about 15 900 pax).

Ports of Toulon Bay - CCI Var THE PORTS OF TOULON BAY (Toulon/La Seyne-sur-Mer) The Ports of Toulon Bay are leaders of Var Provence in volume with 54% of the passengers. They are also the only ports in Var Provence to have an extended cruise activity throughout the year. i Event 2017 The Ports of Toulon Bay hosted the prestigious Med- Cruise General Assembly in October 2017. 2018 DISTRIBUTION OF CRUISE SHIPS WITHIN TOULON/LA SEYNE SOON: ISO 9001 CERTIFICATION 39% 61% La Seyne-sur-Mer 24 calls Toulon City-Center 38 calls Still in line with the strategy of being recognized as the best Quality alternative in the French Med, after having improved its facilities, the aim of the Var Chamber of Commerce and Industry is now to obtain the ISO 9001 certification. Var Provence Cruise Club // +33 (0) 494 228 060 // contact@vpcc.fr Campus Grande Tourrache, 450 avenue François Arago, 83078 Toulon Cedex 9, FR // www.varprovence-cruise.com // @CruiseVarPce 19

N. Nogues JL.Chaix Ville de St-tropez SEASONALITY OF CRUISE ACTIVITY in Var Provence Number of Pax 60000 50000 40000 30000 20000 10000 0 Number 2018: of Calls 2017: NUMBER OF CALLS AND PAX BY MONTHS (2018/20167 2018 (forecast) 2017 1860 1860 1636 15394 27499 27292 29902 22592 2 2 2 12 39 38 33 25 31 32 11 4 3 2 5 15 46 31 29 23 34 29 6 2 TOP 8 CRUISE LINES IN VAR-PROVENCE (2018) 34686 40497 12384 jan feb mar april may june july aug sept oct nov dec 3720 30 cruise lines are expected in 2018. Tendering ports confirm their attractiveness for luxury & upscale vessels while the Ports of Toulon Bay are the number 1 destination for the giants of the seas. 31 calls 24 calls 20 calls 12 calls 26 calls 21 calls 12 calls 10 calls

CP VPCC TYPES of cruise vessels in Var Provence SEGMENTATION OF THE VESSELS WITHIN VAR PROVENCE IN 2018 100,0 number of vessels 90,0 20% 80,0 70,0 60,0 50,0 16% 40,0 30,0 64% 20,0 10,0,0 Ports of Toulon bay Sanary Porquerolles Le Lavandou Bandol Saint-Tropez Saint-Raphaël Deluxe and Luxury Premium Contemporary Contemporary Premium Deluxe and Luxury SEGMENTATION OF THE VESSELS WITHIN VAR PROVENCE IN 2017 90,0 80,0 70,0 Nombre de Navires 29% 60,0 40% 50,0 40,0 30,0 20,0 10,0,0 31% ports of Toulon Bay Deluxe and Luxury Premium Contemporary Var Provence Cruise Club // +33 (0) 494 228 060 // contact@vpcc.fr Campus Grande Tourrache, 450 avenue François Arago, 83078 Toulon Cedex 9, FR // www.varprovence-cruise.com // @CruiseVarPce 21

Var Provence 2017-2018 trends TRENDS E GROWING VOLUME OF CRUISE SHIPS IN VAR-PROVENCE 2016 was an exceptional year in term of cruise calls and passengers; major ports such as The Ports of Toulon Bay continue their growth, attracting new cruise lines with effective infrastructures and high security standards. Also, their advantageous geographical position in the bay allows cruise vessels to berth under all weather conditions. Also, smaller ports are arising. The new high demand for traditional Provençal ports is closely linked to the quality of their services and welcome (Sanary, Bandol and Saint-Raphaël have launched the Cruise Friendly Label in their ports). Luxury and upscale cruise lines are fond of these beautiful typical ports; they are very easy to access by tenders, and offer a wide range of activities and excursions in both Provence and French Riviera. E SEASONALITY The activity spreads every year a little bit more on the shoulder season and this trend continues in 2018 with numerous calls from April to October.. E RENEWAL OF SHORE EXCURSIONS The Var Provence ports are increasingly offering immersive shore excursions. The focus on authentic local experiences include the creation of Arts and Heritage walking tours at Hyères, Toulon, Le Lavandou or Bormes-les-Mimosas. The idea is to meet local artists, craftsmen and producers through their savoir-faire, so that cruise guests have a memorable stay. Besides, some places or extraordinary sites are only open to cruise guests which are considered as VIP tourists! The Var Provence Cruise Club in involved in The Interreg / ItinERA Project whose goal is to develop Eco touristic Tours in cross-borders areas of South East of France and Italia. E NAQQQew NEW: aaa : Daily Daily direttct direct flights year round to Paris-CDG from Toulon-fHyères Airport starting Airport March starting 25, Ma...rch 2018. 25, Toulon- Hyères 2018. A A A A A A A A Growth in the cruise sector, which will continue in 2018 with almost 27.2 million passengers in the world. Despite the current geopolitical context, a 4% rise in Europe from 6.5 million passengers to 6.8 million. A resilient and optimistic cruise industry who invests heavily: 26 new cruise ships launched in 2017 and more than 97 units are expected to be delivered by 2026 = an investment of nearly 53 billion Euros. Cruise companies are requiring to work more closely with destinations and especially with tourist offices and tourist boards. This direct flight from Toulon-Hyères airport to Paris-CDG operated twice daily by HOP! Air France will enable passengers to get connecting flights on most regions of the world and is opening wide perspectives to business travellers. Starting March 25 2018, more than 60 destinations are going to be available in connecting flights from Toulon in more than 40 countries (Los Angeles, New-York, Montreal, Shanghai, Hong Kong, Tokyo). This new direct route to Paris-CDG, in addition to direct flights to Brussels, Rotterdam, Copenhagen, Southampton, Geneva, is a great opportunity for cruiselines to reconsider the Ports of Toulon Bay as an interesting alternative for homeporting operations!

The VAR PROVENCE tender ports OT Hyères - Porquerolles 23

OT Bandol Les Embiez - VPCC CCI Var THE PORTS OF VAR PROVENCE Tender ports - Western Var E SAINT-CYR-SUR-MER ANCHORAGE POSITION 43 10 1 N - 005 41 6 E Anchorage max. draft: No limitation Type of bottom: Sand Approach: Easy access, difficult access by WN wind Prevailing wind: NW DISTANCES/TENDERING Number of tender berth(s): 3 Distance anchorage - tender berth: 0,3 nautical mile Is cruise tender s area wheelchair accessible? Yes Distance harbour-city centre: 100 mtr. CONTACT: Sébastien Delalande, Harbour Master +33(0) 494 262 198 / nport-leslecques@orange.fr E SANARY-SUR-MER ANCHORAGE POSITION 43 06 48 N - 005 47, 91E Anchorage max. draft: 10 mtr Type of bottom: Sand, gravel and posedonia Approach: Easy access Prevailing wind: NW/W ISPS Mooring buoy in 2018 E BANDOL ANCHORAGE POSITION 43 07 70 N 05 46 E Anchorage max. draft: 12mtr Type of bottom: Sand and posedonia Approach: Easy access Prevailing wind: NW/E DISTANCES/TENDERING Number of tender berth(s): 1 (Quai Richard) Distance anchorage - tender berth: 1 nautical mile Is cruise tender s area wheelchair accessible? No Distance harbour-city centre: 100 mtr. Traffic 2017 Total cruise calls: 4 / Total cruise pax: 2 212 Total Cruise Line: 1 (Seabourn Cruise Line) CONTACT: Jean-Vincent Ladislas, Harbour Master +33(0) 494 294 264 / port-bandol@wanadoo.fr sogeba-accueil@orange.fr DISTANCES/TENDERING Number of tender berth(s): 1 (Quai du Levant) Distance anchorage - tender berth: 0.6 nautical mile Is cruise tender s area wheelchair accessible? Yes Traffic 2017 Total cruise calls: 22 / Total cruise pax: 5 626 Total Cruise Lines: 8 (Noble Caledonia, Regent Seven Seas Cruises, Seabourn Cruise Line, Sea Cloud Cruises SeaDream Yacht Club, SilverSea, Star Clippers, Windstar) CONTACT: Jean-Michel Preynat, Harbour Master +33(0) 494 742 095 / port.sanary.83@wanadoo.fr

OT Sanary THE PORTS OF VAR PROVENCE Tender ports - Western Var E HYÈRES & PORQUEROLLES ISLAND HYERES ANCHORAGE POSITION Currently under study PORQUEROLLES ISLAND ANCHORAGE POSITION inside this polygon area: A: 43 01.67N, 06 11.76E B: 43 01.97N, 006 13.30E C: 43 01.39N, 006 13.43E D: 43 00.90N, 006 12.81E E: 43 00.75N, 006 11.97E Porquerolles Island is considered as National Park, 600 mtr offshore included Anchorage max. draft: 12 mtr Type of bottom: Sand (posedonia to avoid) Approach: Easy access Prevailing wind: NW/E E LES EMBIEZ ISLAND ANCHORAGE POSITION 43 04 9 N - 005 47 1E Anchorage max. draft: between 10 and 20 mtr Type of bottom: Sand (posedonia to avoid) Les Embiez Island is considered as National Park Approach: Easy access Prevailing wind: E/N, W/N DISTANCES/TENDERING Number of tender berth(s): 1 Distance anchorage - tender berth: 0,5 nautical mile Is cruise tender s area wheelchair accessible? No Distance harbour-city centre: 20 mtr. CONTACT: Patrick Longueville, Harbour Master +33(0) 494 106 521 / plongueville@paul-ricard.com DISTANCES/TENDERING Number of tender berth(s): 1 (Quai Garonne) Distance anchorage - tender berth: 1 nautical mile Is cruise tender s area wheelchair accessible? Yes Distance harbour - city centre: 50 mtr Traffic 2017 Total cruise calls: 6 / Total cruise pax: 1 800 Total Cruise Lines: 2 ( Star Clippers, Club Med) CONTACT: Bruno Beuzeboc, Harbour Master +33(0) 498 046 310 bbeuzeboc@tpmed.org Var Provence Cruise Club // +33 (0) 494 228 060 // contact@vpcc.fr Campus Grande Tourrache, 450 avenue François Arago, 83078 Toulon Cedex 9, FR // www.varprovence-cruise.com // @CruiseVarPce 25

OT Fréjus OT Le Lavandou THE PORTS OF VAR PROVENCE Tender ports - Eastern Var E LE LAVANDOU ANCHORAGE POSITION 43 08 12 N - 06 23 08 E Anchorage max. draft: 20 mtr Type of bottom: Sand and posedonia Approach: Easy access Prevailing wind: E/W To know: Sheltered Bay protected from NW wind (Mistral). DISTANCES/TENDERING Number of tender berth(s): 2 (Quai de la Capitainerie or Quai des Iles d Or) Distance anchorage - tender berth: 0,7 nautical mile Is cruise tender s area wheelchair accessible? No, but accessible smooth and flat area Distance harbour-city centre: 400 mtr or 150 mtr depending of the tender berth Traffic 2017 Total cruise calls: 2 / Total cruise pax: 508 Total Cruise Lines: 2 (Seabourn Cruise Line, Seacloud) CONTACT: Florent Bacci, Harbour Master +33(0) 494 004 110 / direction@le-lavandou.fr E CAVALAIRE ANCHORAGE POSITION 43 10 4 N - 006 32 3 E Anchorage max. draft: 30mtr Type of bottom: Sand, sludge Approach: Easy access Prevailing wind: SW/NW DISTANCES/TENDERING Number of tender berth(s): 1 (quai des îles) Distance anchorage - tender berth: 0,8 nautical mile Is cruise tender s area wheelchair accessible? No Distance harbour-city centre: 100 mtr Traffic 2017 1st cruise call scheduled in July 2017-600 pax Seabourn Encore, Seabourn Cruise Line CONTACT: Marc-Emmanuel Quirouard-Frileuse, Harbour Master // +33(0) 494 641 781 marc-emmanuel.quirouard-frileuse@cavalaire.fr E FRÉJUS ANCHORAGE POSITION 43 24 70 N - 006 45 30 E Anchorage max. draft: 12 mtr Type of bottom: Sand Approach: Easy access Prevailing wind: NW/E To know: Sheltered bay protected from NW wind (Mistral) DISTANCES/TENDERING Number of tender berth(s): 1 (Port Fréjus) Distance anchorage - tender berth: 1 nautical mile Is cruise tender s area wheelchair accessible? No Distance harbour-city centre: 1 700 mtr Traffic 2017 1st cruise call scheduled in October 2017-458 pax Seabourn Odyssey, Seabourn Cruise Line. CONTACT: Bernard Rivory, Harbour Director +33(0) 494 826 300 / directeur@portfrejus.fr

N.Gomez OT St-Raphaël THE PORTS OF VAR PROVENCE Tender ports - Eastern Var E SAINT-TROPEZ ANCHORAGE POSITION 43 16 3 N - 006 38 0E Anchorage max. draft: No limitation Type of bottom: Sand Approach: Easy access Prevailing wind: NW/E DISTANCES/TENDERING Number of tender berth(s): 2 Distance anchorage - tender berth: 1 nautical mile Is cruise tender s area wheelchair accessible? Yes Distance harbour-city centre: 100 mtr. Traffic 2017 Total cruise calls: 70 / Total cruise pax: 41 022 Total Cruise Lines: 18 (Azamara Cruises, Club Med, Costa Croisières, FTI Cruises, Holland America Line, Le Ponant, Majestic International Cruises, Oceania Cruises, P&O Cruises, Regent Seven Seas Cruises, Seabourn Cruise Line, Sea Cloud Cruises, SeaDream Yacht Club, SilverSea, Rederij Clipper Stad Amsterdam, Variety Cruises, Viking Cruises, Windstar Cruises) E SAINT-RAPHAEL ANCHORAGE POSITION 43 24 80 N - 006 45 90 E Anchorage max. draft: 30 mtr Type of bottom: Sludge Approach: Easy access Prevailing wind: NW/E/SW To know: Sheltered Bay protected from E and NW (Mistral) winds. DISTANCES/TENDERING Number of tender berth(s): 1 (Quai Albert 1er) Distance anchorage - tender berth: 0,8 nautical mile Is cruise tender s area wheelchair accessible? Yes Distance harbour-city centre: 200 mtr Traffic 2017 Total cruise calls: 11 / Total cruise pax: 22 590 Total Cruise Lines: 2 (Holland America Line, TUI Cruises) CONTACT: Alain Le Berre, Harbour Master +33(0) 494 951 119 / a.leberre@ville-saintraphael.fr CONTACT: Jean-François Touret, Harbour Master +33(0) 494 566 870 / capitainerie@portsainttropez.com Var Provence Cruise Club // +33 (0) 494 228 060 // contact@vpcc.fr Campus Grande Tourrache, 450 avenue François Arago, 83078 Toulon Cedex 9, FR // www.varprovence-cruise.com // @CruiseVarPce 27

VAR PROVENCE CRUISE CLUB +33 (0) 494 228 060 // contact@vpcc.fr Chambre de Commerce et d Industrie du Var Campus Grande Tourrache 450, avenue François Arago - CS 90262 83078 Toulon Cedex 9, FRANCE www.varprovence-cruise.com @CruiseVarPce Founding members of the Var Provence Cruise Club VAR CHAMBER OF COMMERCE AND INDUSTRY