SOP/H FOCA GM/INFO. Standard Operating Procedures (SOP) for Helicopter Operations. Guidance Material / Information

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Federal Departement of the Environment, Transport, energy and Communications DETEC Federal Office of Civil Aviation FOCA Safety Division - Flight Operations FOCA GM/INFO Guidance Material / Information Standard Operating Procedures (SOP) for Helicopter Operations Source: Airbus Helicopters Scope SOP development guidance for helicopter operators Applies to SOP operators Valid from 04 July 2017 Purpose Guidance / Information Process No HE 311.110 Document Reference COO.2207.111.3.3199861 Registration No 311.110.1-00001/00002/00001 Prepared by SBHE / SBFF Released by SB AFS / 14 June 2016 Distribution Internal / External CP ISS 1 / REV 2 / 04.07.2017

LEFT BLANK

Log of Revision (LoR) Date Issue Revision Highlight of Revision 31.05.2016 1 0 First Issue, Implementation of EASA Part-SPO, Commission Regulation (EU) No 965/2012 19.09.2016 1 1 - Form errors corrected in section HESLO (2.2, 2.3) - Page numbers added in Chapter GM 5 (all sections) - List of Effective Pages adapted 04.07.2017 1 2 Form separated from GM/INFO - Ch. HESLO: New provisions of AMC/GM to Part-SPO Amendment 9 integrated - Ch. HEC: New provisions of AMC/GM to Part-SPO Amendment 9 integrated List of Effective Chapters CP ISS 1 / REV 2 / 04.07.2017 LoA ISS 1 / REV 0 / 31.05.2016 ToC ISS 1 / REV 2 / 04.07.2017 Ch. 0 ISS 1 / REV 0 / 31.05.2016 Ch. 0.1 ISS 1 / REV 0 / 31.05.2016 Ch. 0.2 ISS 1 / REV 2 / 04.07.2017 Ch. 0.3 ISS 1 / REV 0 / 31.05.2016 Ch. 0.4 ISS 1 / REV 0 / 31.05.2016 Ch. 0.5 ISS 1 / REV 0 / 31.05.2016 Ch. 1 ISS 1 / REV 0 / 31.05.2016 Ch. 1.1 ISS 1 / REV 0 / 31.05.2016 Ch. 1.2 ISS 1 / REV 0 / 31.05.2016 Ch. 1.3 ISS 1 / REV 0 / 31.05.2016 Ch. 1.4 ISS 1 / REV 0 / 31.05.2016 Ch. 1.5 ISS 1 / REV 0 / 31.05.2016 Ch. 1.6 ISS 1 / REV 0 / 31.05.2016 Ch. 1.7 ISS 1 / REV 0 / 31.05.2016 Ch. 2 ISS 1 / REV 0 / 31.05.2016 Ch. 2.1 ISS 1 / REV 0 / 31.05.2016 Ch. 2.2 ISS 1 / REV 0 / 31.05.2016 Ch. 2.3 ISS 1 / REV 2 / 04.07.2017 Ch. 3 ISS 1 / REV 0 / 31.05.2016 Ch. 4 ISS 1 / REV 0 / 31.05.2016 ADMIN

List of Abbreviations LoA ISS 1 / REV 0 / 31.05.2016 The following abbreviations are within this GM/INFO: Abbreviation Definition Abbreviation Definition AFM AOC CAA EASA EC EHEST EU FOCA GM/INFO Aircraft Flight Manual Air Operators Certificate Civil Aviation Authority European Aviation Safety Agency European Commission European Helicopter Safety Team European Union Federal Office of Civil Aviation Guidance Material / Information ICAO LLD NAA PAR PRA SHA SOP SPO International Civil Aviation Organisation Load Lifting Devices National Aviation Authority Parachute operations Proposed Revision Amendment Swiss Helicopter Association Standard Operating Procedures Specialised Operations ABB 1

Table of Contents (ToC) ToC ISS 1 / REV 2 / 04.07.2017 0 Introduction... 1 0.1 Legal References... 1 0.2 Purpose of this GM/INFO... 2 0.3 Scope... 2 0.4 Terms and Conditions... 3 0.5 Organisation / Operator Responsibilities... 3 1 Standard Operating Procedures SOP... 4 1.1 High risk commercial specialised operations... 4 1.2 SOPs effectiveness and reliability... 4 1.3 SOPs review and verification of compliance... 4 1.4 Cross-border high risk commercial specialised operation... 4 1.5 Changes... 4 1.6 Crew responsibilities... 5 1.7 Documents, manuals and information to be carried... 5 2 Development of standard operating procedures and templates... 5 2.1 Different ways and sources for the development of SOPs... 5 2.2 SOPs development providers and sources... 5 2.3 Self-assessment toolkit checklists... 5 3 Aircraft and equipment... 6 4 Evaluation process phases... 6 ToC 1

0 Introduction Ch. 0 ISS 1 / REV 0 / 31.05.2016 After 21 April 2017 and in accordance with Regulation (EU) 379/2014 amending Regulation (EU) No 965/2012 on Air Operations, Annex VIII (Part-SPO) will be applicable to specialised operations for helicopters. This means operations as for example: aerial photography flights; helicopter external loads operations; human external cargo operations; parachute operations, skydiving; etc. The development of Standard Operating Procedures (SOPs) is required for commercial and noncommercial specialised operations. Based on a risk assessment, the operator shall establish SOPs appropriate to the specialised activity and aircraft used. For further informations regarding the implementation of EASA Part-SPO in Switzerland refer to FOCA's web page: www.bazl.admin.ch/spo. 0.1 Legal References Ch. 0.1 ISS 1 / REV 0 / 31.05.2016 This GM/INFO is based on the legal references listed below: Legal References Issue Subject Basic Regulation (EC) No 216/2008 20.02.2008 Commission Regulation (EU) No 965/2012 Commission Regulation (EU) No 748/2012 Commission Regulation (EU) 379/2014 Bundesgesetz vom 20. März 1981 Loi fédérale du 20 mars 1981 Legge federale del 20 marzo 1981 Verordnung vom 19. Dezember 1983 Ordonnance du 19 décembre 1983 Ordinanza del 19 dicembre 1983 EKAS Richtlinien 6508 Directives CFST 6508 Direttive CFSL 6508 Bundesgesetz vom 12. Juni 2009 Loi fédérale du 12 juin 2009 Legge federale del 12 giugno 2009 DETEC Ordinance on Special Category Aircraft (OSCA) 05.10.2012 03.08.2012 07.04.2014 01.01.2013 01.01.2016 January 2007 01.07.2010 Common rules in the field of civil aviation and establishing an European Aviation Safety Agency Technical requirements and administrative procedures related to air operations Annex I: DEF; Annex II: Part-ARO; Annex III: Part- ORO; Annex IV: Part-CAT; Annex V: Part-SPA; Annex VI: Part-NCC; Annex VII: Part-NCO; Annex VIII: Part- SPO Laying down implementing rules for the airworthiness and environmental certification of aircraft and related products, parts and appliances Air OPS Regulation - Annex VIII - Part-SPO (Specialised Operations), CAT operations of sailplanes and balloons, and CAT A-to-A operations Bundesgesetz über die Unfallversicherung (UVG) Loi fédérale sur l'assurance-accidents (LAA) Legge federale sull'assicurazione contro gli infortuni (LAINF) Verordnung über die Unfallverhütung (VUV) Ordonnance sur la prévention des accidents (OPA) Ordinanza sulla prevenzione degli infortuni (OPI) Richtlinie über den Beizug von Arbeitsärzten und anderen Spezialisten der Arbeitssicherheit (ASARichtlinie) Directive relative à l'appel à des médecins du travail et autres spécialistes de la sécurité au travail Direttiva concernente il ricorso ai medici del lavoro e agli altri specialisti della sicurezza sul lavoro Bundesgesetz über die Produktsicherheit (PRSG) Loi fédérale sur la sécurité des produits (LSPro) Legge federale sulla sicurezza dei prodotti (LSPro) 15.07.2015 Special Category Aircraft 1 / 6

Verordnung vom 2. April 2008 Ordonnance du 2 avril 2008 Ordinanza del 2 aprile 2008 15.12.2011 Verordnung über die Sicherheit von Maschinen (Maschinenverordnung, MaschV) Ordonnance sur la sécurité des machines (Ordonnance sur les machines, OMach) Ordinanza concernente la sicurrezza delle macchine (Ordinanza sulle macchine, OMacch) 0.2 Purpose of this GM/INFO Ch. 0.2 ISS 1 / REV 2 / 04.07.2017 The purpose of this GM/INFO is to guide operators in developing SOPs for their specialised operations (SPO) with helicopters (e.g. external load operations, avalanche mining, etc.). It further explains the process leading to a SOP review/approval, where such is required, and it provides a self-assessment tool for organisations to verify the compliance with the relevant requirements. The SPO regulation and its AMCs/GMs do not provide training instructions/syllabi for the different types of SPO (e.g. HESLO) nor it's levels. The requirements for the development and the content of SOPs are laid down in article SPO.OP.230 of the Air Operations Regulation and the related AMCs/GMs. Different organisations (EASA, EHEST, and SHA) have already developed very useful GM, tools and SOPs. For this reason, this GM/INFO complemets only the existing material by: referencing to the relevant parts of the SPO regulation and the information providers, publishing some additional information to assist operators in administrative matters, providing a self-assessment tool (checklist). 0.3 Scope Ch. 0.3 ISS 1 / REV 0 / 31.05.2016 This GM/INFO, the EHEST/SHA SOP development guidance manual and the procedures therein comply and refer to the applicable EU Regulation and its related AMCs and GMs, in particular: SPO.OP.230 standard operating procedures SPO.SPEC.HESLO.100 standard operating procedures SPO.SPEC.HEC standard operating procedures SPO.SPEC.PAR standard operating procedures 2 / 6

0.4 Terms and Conditions Ch. 0.4 ISS 1 / REV 0 / 31.05.2016 When used throughout the GM/INFO the following terms shall have the meaning as defined below: Term Meaning Reference shall, must, will may shall not, will not These terms express an obligation, a positive command. This term expresses a positive permission. These terms express an obligation, a negative command. EC English Style Guide: Ch. 7.19 EC English Style Guide: Ch. 7.21 EC English Style Guide: Ch. 7.20 may not, must not These terms express a prohibition. EC English Style Guide: Ch. 7.20 need not should This term expresses a negative permission. This term expresses an obligation when an acceptable means of compliance should be applied. EC English Style Guide: Ch. 7.22 EASA Acceptable Means of Compliance publications FOCA policies and requirements could This term expresses a possibility. http://oxforddictionaries.com/ definition/english/could ideally This term expresses a best possible means of compliance and/or best experienced industry practice. FOCA recommendation Note: To highlight information or an editorial note a specific note box is used. The use of the male gender should be understood to include male and female persons. 0.5 Organisation / Operator Responsibilities Ch. 0.5 ISS 1 / REV 0 / 31.05.2016 Before commencing a specialised operation, the operator shall conduct a risk assessment, taking into account the complexity of the activity planned to determine the hazards and associated risks and establish mitigating measures. These mitigation measures will have to be integrated in the associated SOP to be established. The SOP shall also take into account the requirements of SPO.SPEC, subpart E, «Specific Requirements» (Regulation (EU) 965/2012 on Air Operations). The SOPs shall be part of the operations manual or a separate document. The appropriate manuals and checklists should be revised to include information/guidance on standard operating procedures. SOPs shall be regularly reviewed and updated, as appropriate. The operator shall ensure that specialised operations are performed in accordance with the SOPs. 3 / 6

1 Standard Operating Procedures SOP Ch. 1 ISS 1 / REV 0 / 31.05.2016 SOPs are written instructions to achieve uniformity of the aircraft performance, maximum safety, compliance and efficiency of an operation. SOPs are developed to standardise all operating procedures used by an operator. 1.1 High risk commercial specialised operations Ch. 1.1 ISS 1 / REV 0 / 31.05.2016 Certain commercial SPO operations are classified as «high risk». For such high risk operations the SPO operator needs to apply for to the competent authority for an authorization before the operation(s) may be started. The application shall contain and explain the associated SOPs and the relevant risk assessment(s) for the planned operation(s). FOCA will review those and, when satisfied, issue a so called «Authorisation of high risk commercial specialised operations» for the planned operation(s): Operations considered as high risk in Switzerland - webpage How to apply for a commercial high risk operation - webpage 1.2 SOPs effectiveness and reliability Ch. 1.2 ISS 1 / REV 0 / 31.05.2016 The SOP and its related risk management must be reviewed for effectiveness and reliability: on a regular basis, based on feedback from operations, and when conditions change in the operations (change of area of operation, helicopters, etc.). 1.3 SOPs review and verification of compliance Ch. 1.3 ISS 1 / REV 0 / 31.05.2016 SOPs (incl. the risk assessments) of the following operations need a FOCA review/prior-approval: high risk commercial specialised operations according ARO.OPS.150 and FOCA's additional definition as published on FOCA's website (see above) reduced reserve fuel according AMC1 SPO.OP.131(a)(1)(ii) For the purpose of verifying the operator's standard operating procedures (SOPs), FOCA may conduct an audit at the operator's facilities or require the conduct of one or more demonstration flights operated as if they were high-risk commercial specialised operations. 1.4 Cross-border high risk commercial specialised operation Ch. 1.4 ISS 1 / REV 0 / 31.05.2016 If the SPO operator intents to perform a specialised operation extending over the Swiss border, or the operation would be completely in another EASA member state's (MS) territoriy, the operator will have to seek that MS' definition of hish risk commercial specialised operation (EASA MS are bound to publish this definition). If the operation is considered high risk, the application process to FOCA remains the same for the operator (applying to FOCA). FOCA will then, in cooperation with the concerned MS' Authority, review the application and be the issuing Authority of the authorisation. 1.5 Changes Ch. 1.5 ISS 1 / REV 0 / 31.05.2016 Any change affecting the scope of the authorisation or the authorised operations shall require prior approval of the FOCA. Any change not covered by the initial risk assessment, shall require the submission of an amended risk assessment and SOP to the FOCA (ORO.SPO.115). For SPO authorisation holders, any amendment associated with the authorised SOPs, prior approval shall be obtained before the amendment becomes effective (ORO.MLR.100). 4 / 6

Note: Without prejudice to any additional enforcement measures, when the operator implements changes without having submitted an amended risk assessment and SOP, FOCA shall suspend, limit or revoke the authorisation (ARO.OPS.150). 1.6 Crew responsibilities Ch. 1.6 ISS 1 / REV 0 / 31.05.2016 Crew duties, including those of task specialists', shall be specified in the SOPs and, where appropriate, in the operations manual. 1.7 Documents, manuals and information to be carried Ch. 1.7 ISS 1 / REV 0 / 31.05.2016 The current parts of the operations manual and/or SOP or AFM that are relevant to the duties of crew members and task specialists, shall be carried (SPO.GEN.140). 2 Development of standard operating procedures and templates Ch. 2 ISS 1 / REV 0 / 31.05.2016 2.1 Different ways and sources for the development of SOPs Ch. 2.1 ISS 1 / REV 0 / 31.05.2016 SOPs should be developed to a standard format in accordance with AMC2 SPO.OP.230 (SOP template) and taking into account the results of the risk assessment process. EASA, EHEST and SHA offer SOP templates and examples for the establishment of systematic risk assessments. The data and the assessments within this documents are examples. Operators may use the data, but must adapt the content to their activities and must perform their own risk assessments suitable for the specific operations and operating environment. Note: FOCA recommends to use the risk assessment process which shall be already described in the operators Management System (OMM). 2.2 SOPs development providers and sources Ch. 2.2 ISS 1 / REV 0 / 31.05.2016 EHEST Safety Management Toolkit, SOP: European Helicopter Safety Team SHA has developed SOPs, available to the public, for most specialised operations. For information and conditions, please contact: www.sha-swiss.ch. 2.3 Self-assessment toolkit checklists Ch. 2.3 ISS 1 / REV 2 / 04.07.2017 The self-assessement for operators is based on questions to check compliance with the relevant rules. The checklists are structured according to the kind of SPO operation: Operational approval checklist (except HESLO, HEC, PAR), Operational approval checklist HESLO, Operational approval checklist HEC, Operational approval checklist PAR. Note: The Form including all checklists is available under bazl.admin.ch/spo 5 / 6

3 Aircraft and equipment Ch. 3 ISS 1 / REV 0 / 31.05.2016 Aircraft shall have a certificate of airworthiness (CofA) in accordance with Regulation (EU) No 748/2012. When an airworthiness approval involving a modification of the aircraft for specialised operations is required, the operator shall apply for this approval. The form is available on the FOCA Portal for Specialists. The SOP shall specify the equipment to be carried, including its operation limitations and appropriate entries in the MEL, as applicable. All additional equipment used, e.g. ropes, cables, mechanical hooks, swivel hooks, nets, buckets, baskets, containers, should be manufactured according to applicable rules or recognised standards. The operator should be responsible for maintaining the serviceability of this equipment. 4 Evaluation process phases Ch. 4 ISS 1 / REV 0 / 31.05.2016 Upon receiving an application for the issue of a high risk commercial specialised operations authorisation, FOCA reviews the operator's risk assessment documentation and standard operating procedures (SOP) related to one or more planned operations. When satisfied with the risk assessment and SOP, FOCA issues the authorisation. The authorisation may be issued for a limited or an unlimited duration. The conditions under which an operator is authorised to conduct one or more high risk commercial specialised operations will be specified in the authorisation. 6 / 6