From Unconscious Incompetence to Conscious competence Learnings from a Legionella outbreak

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From Unconscious Incompetence to Conscious competence Learnings from a Legionella outbreak Kathy Taylor Infection Control Manager The Wesley Hospital

In the beginning.. St Helens Hospital at South Brisbane was to be replaced by a new facility at Auchenflower, Planning began in 1972 The cost of construction was recorded as $11 million. Water hygiene Would not have Been a high priority

Soon additional buildings were added: Kirkup Wing Theatre & Cardiac extension Western Annex

Ahhhhhh Certifications Compliant Water Efficiency Management Plan in place Accredited What can possibly go wrong??

Unconscious incompetence: 5 th June 2013 OMG Legionella in the drinking water Outbreak: 2 nd patient confirmed with healthcare associated Legionella

Conscious incompetence Second case of legionnaires' disease at Brisbane's Wesley Hospital Updated 6 Jun 2013, 8:26am UnitingCare executive director Richard Royle says the Wesley Hospital has cancelled all admissions and surgery after the death of a patient from legionnaires' disease.

Conscious incompetence OK, So what is legionella?

Conscious incompetence What about other Queensland healthcare facilities could they also have Legionella in their pipes? Queensland chief health officer Jeannette Young said it would be unlikely that legionella would grow independently. It would be unusual to have two incidents happening at the same time without an original single source, so that's what we're working through at the moment, Dr Young said. Health Minister Lawrence Springborg ordered all state hospitals to test their hot water systems for legionella, and Dr Young said Queensland Health was now investigating whether it should be mandatory. At the moment it is a requirement, but not a particularly specific requirement it doesn't have a protocol attached to it saying how often to test, how much testing to do, she said. That's what we're looking at, whether we should be introducing that in Queensland. Brisbane Times 7 June 2013

Conscious incompetence What do we need to do? What guidelines do we follow?

Conscious incompetence How do we make our hospital safe?

Conscious incompetence Scalding The definition of idiocy is to do the same thing again & again and expect a different outcome!

Conscious incompetence Code yellow control group in action We need help to fix this. Bring on the experts

Conscious incompetence Why is Rehab special? Building Ward Outlet Code Area Sampled Date Sampled Date Reported TWH Sample No. Result Legionella Legionella other serogroup 1 Serogroups Total Plate count Other Original 1K Rehab O1K4b Basin - room 4 28/06/2013 5/07/2013 81 100 <10 4,400 post clean day 7 original Original 1K Rehab O1K4C Shower - room 4 28/06/2013 5/07/2013 82 <10 <10 14,000 post clean day 7 original Original 1K Rehab O1K1011C Shower - rooms 10 + 11 28/06/2013 5/07/2013 83 20 <10 5,700 post clean day 7 original Original 1K Rehab O1K1617b Basin - rooms 16 + 17 28/06/2013 5/07/2013 84 100 <10 3,400 post clean day 7 original Original 1K Rehab O1K1617C Shower - rooms 16 + 17 28/06/2013 5/07/2013 85 10 <10 5,600 post clean day 7 original Original 1K Rehab O1K2223b Basin - rooms 22 + 23 28/06/2013 5/07/2013 86 20 <10 5,800 post clean day 7 original Original 1K Rehab O1K2223C Shower - rooms 22 + 23 28/06/2013 5/07/2013 87 20 <10 2,500 post clean day 7 original Original 1K Rehab O1K2728b Basin - rooms 27 + 28 28/06/2013 5/07/2013 88 <10 <10 2,500 post clean day 7 original Original 1K Rehab O1K2728C Shower - rooms 27 + 28 28/06/2013 5/07/2013 89 <10 <10 3,800 post clean day 7 original

Moving towards - Conscious Competence By the end of June 2013 Warm Water Party (AKA Infrastructure Safety Committee) weekly meetings commence Chlorine dosing of Wesley water commences 2 nd July 2013 All buildings re-opened to admissions, Code yellow ceased & control team disbanded.

Moving towards - Conscious Competence Plumbed in large deadleg Deadlegs, low flow in pipework became a focus The need for accurate as constructed site wide drawings

Moving towards - Conscious Competence The Wesley Crack plumbing team in action

Moving towards - Conscious Competence Make friends with the laboratory staff

Moving towards - Conscious Competence We re Back.

Moving towards - Conscious Competence Disaster more legionella in the water! 26th May 2014 - Heartcare partners sink 29 th Sep 2014 - Day surgery sink

Moving towards - Conscious Competence Make friends with the experts Dr Susanne Lee conducted an external review of the Wesley s water systems management in September 2014. Recommendations included.. Moving to a water safety plan as a holistic approach to managing water safety Building maintenance system (BMS) be monitored 24/7 & alarms in place so early notification should parameters fall outside of expected, e.g. chlorine level low, hot water temp drops below 50 degrees. Education in water safety is provided to the infrastructure safety team Ensuring the process around flushing low use outlets is robust & monitored for compliance Identifying a laboratory that can provide more sensitive legionella detection to 1cfu/litre (ISO 17025) Installing a multi-barrier point of entry treatment plant Test ice for Legionella Test for Pseudomonas in the water

Moving towards - Conscious Competence Or are we? Brisbane hospital ice machine tests positive for legionella pneumophila following patient diagnosis The state's chief health officer Dr Jeannette Young said Metro North Public Health Unit was working closely with Wesley Hospital staff to carry out the investigation and necessary testing Courier Mail 2 Jan 2016, 10:17am

Conscious competence? False sense of security Year No. samples Negative Legionella Result Legionella serogroup 1 Legionella other Sero-groups % positive 2013 4234 4069 115 52 3.94% 2014 2877 2873 3 1 0.14% 2015 1839 1831 1 7 0.49% 2016 987 985 0 2 0.20% Low level detection (1cfu/100mls)! New technology qpcr for 24 hour turn around of results (WA), 1 hour detection test Genome sequencing? What is next

Moving towards - Conscious Competence The ARIA pre-commissioning

Is Qld moving towards conscious competence? What s new? The national enhealth Legionella guidelines were published on 15 th January 2016 Amendments to the Queensland Public health Bill & Establishment of Qld Water Safety Unit to oversee compliance with water management in 2016

Are we there yet? Unconscious competence? WRMP is in place & is a living document Detection level at similar level to the exposure level necessary for infection, e.g. 1 cfu/100mls or 1cfu/1 L Does your pipe work have rough internal surfaces or is manufactured from material that encourages bio-film formation? Incoming water filtered to prevent biofilm food down stream Water sufficiently disinfected (but does not smell like a swimming pool) Outlet Flushing regime in place & monitored Sampling regime is routine, but is alterable in reaction to results POU filters for patient outlets if legionella detected & only until remedial action has removed the bacteria Ice and water for ingestion is made from non-carbon filtered, ultra filtered (0.1 micron) water

Points to ponder???? Legionella isn t going to go away & stay away it will not be cured and needs to be constantly managed! Aussie cold water isn t cold enough what are you gonna do about the cold water when it is at 32 degrees? What about multi-resistant pseudomonas? Is that a potential problem when splashed from a drain onto tap fittings and onto HCW hands?

Wesley is moving in the direction of Unconscious Competence?