Get your wishes fulfilled. Make the most of your marketing in SEA during Ramadan

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Get your wishes fulfilled Make the most of your marketing in SEA during Ramadan

Ramadan Rundown This year, Ramadan will begin on May 15 th eleven days before it did last year (May 26 th ) Ramadan this year will start from the evening of May 15 and end on the evening of June 14, with Eid al-fitr celebrations on Friday June 15. The Ramadan period last year was May 26 June 24, followed by Eid al-fitr on June 25. There s a significant uplift in online retail sales during the Ramadan month, and particularly in the last couple of weeks before Eid-al Fitr as consumers buy gifts and presents for family, relatives and friends. Travel sales are also impacted by Ramadan and the rise in bookings start to happen during Ramadan weeks and peak in the days after Eid-al Fitr. It is also the time when people look to make bookings and travel for their summer holidays.

Retail and Ramadan What s the effect of Ramadan on retail sales, when are the peak sales periods, and what are the top performing retail sub-verticals?

5/8/2017 5/10/2017 5/12/2017 5/14/2017 5/16/2017 5/18/2017 5/20/2017 5/22/2017 5/24/2017 5/26/2017 5/28/2017 5/30/2017 6/1/2017 6/3/2017 6/5/2017 6/7/2017 6/9/2017 6/11/2017 6/13/2017 6/15/2017 6/17/2017 6/19/2017 6/21/2017 6/23/2017 6/25/2017 6/27/2017 6/29/2017 7/1/2017 7/3/2017 7/5/2017 7/7/2017 7/9/2017 Strong uplift in online retail sales in SEA during Ramadan *Retail Sales Index Indonesia shows a high sales uplift of 80%. Overall, average 200 180 160 Start of Ramadan Eid-al Fitr sales uplift of 52% was seen during Ramadan in SEA. Sales drop on Eid-al Fitr but the period of sales decline is 140 relatively short. Sales remain low for 8 days - starting from 3 120 100 days before Eid-al Fitr and lasting until 4 days after. 80 60 40 Key Message 20 0 *Indexed online daily sales during Ramadan. Baseline equals average Index of 100 during May 1-7, 2017 ID SEA Shoppers start buying a couple of weeks before Ramadan begins and the trend continues to escalate during Ramadan with highest uplift in sales seen 2-3 weeks before Eid-al Fitr. Advertisers should ramp up their campaigns accordingly to get early visibility. 4

Top performing retail sub-verticals in SEA during Ramadan Health & Beauty Electronics Home & Living Toys & Games 53% 42% 42% 62% uplift in sales in SEA uplift in sales in SEA uplift in sales in SEA uplift in sales in SEA Indonesia 35% Indonesia 24% Indonesia 39% Indonesia 91% Takeaway Retailers should bid more aggressively and consistently on the strongest performing sub-verticals, and start doing so at least 2 weeks before the start of Ramadan. 5

5/8/2017 5/10/2017 5/12/2017 5/14/2017 5/16/2017 5/18/2017 5/20/2017 5/22/2017 5/24/2017 5/26/2017 5/28/2017 5/30/2017 6/1/2017 6/3/2017 6/5/2017 6/7/2017 6/9/2017 6/11/2017 6/13/2017 6/15/2017 6/17/2017 6/19/2017 6/21/2017 6/23/2017 6/25/2017 6/27/2017 6/29/2017 7/1/2017 7/3/2017 7/5/2017 7/7/2017 7/9/2017 Significant uplift in sales across retail product categories in Indonesia 200 180 160 140 *Retail Sales Index, Indonesia Start of Ramadan Eid-al Fitr Health & Beauty 35% Electronics 24% 120 100 80 60 40 20 Home & Living 39% Toys & Games 91% Health & Beauty Electronics Home & Living Toys & Games *Indexed online daily sales during Ramadan. Baseline equals average Index of 100 during May 1-7, 2017 6

Mobile shopping during Ramadan How much are people shopping on mobile during Ramadan?

Mobile shopping keeps sales up during Ramadan weekends *Retail Sales Index by Channel, SEA 180 160 Start of Ramadan Eid-al Fitr Retail sales on mobile remain high during Ramadan and help to make up for the drop in desktop sales on weekends. 140 Retail sales on apps showed a maximum uplift of 64%, and 120 52% on mobile web during Ramadan. 100 80 Key Message 60 The drop in online shopping is only seen on desktop during 40 the Ramadan weekends. People still continue to shop on mobile - apps and mobile web help advertisers maintain good Desktop Web Mobile Web App sales even on the weekends. *Indexed Retail sales trend by channel. Baseline equals average Index of 100 during May 1-7, 2017 8

Mobile sales remain high during Ramadan Highest uplift in online retail sales during Ramadan Indonesia App 105% Mobile Web 82% Desktop 65% Insight Retail apps show greater sales uplift than mobile web. In order to capture valuable in-app sales, get users to download your app before Ramadan starts. Then start promoting your offers to drive visits and re-visits, and keep your app users interested during the Ramadan month. Baseline equals average Index of 100 during May 1-7, 2017 9

Ramadan and Travel How should you plan your travel campaigns for Ramadan?

5/23/2017 5/25/2017 5/27/2017 5/29/2017 5/31/2017 6/2/2017 6/4/2017 6/6/2017 6/8/2017 6/10/2017 6/12/2017 6/14/2017 6/16/2017 6/18/2017 6/20/2017 6/22/2017 6/24/2017 6/26/2017 6/28/2017 6/30/2017 7/2/2017 7/4/2017 7/6/2017 7/8/2017 +33% Uplift in travel sales in Indonesia after Ramadan *Travel Sales Index 140 130 120 110 100 90 80 Start of Ramadan Eid-al Fitr 33% Travel sales see gradual rise during Ramadan and the biggest uplift is seen in the two weeks after Eid-al Fitr with +33% sales uplift in Indonesia. 70 60 ID SEA *Indexed online travel sales during Ramadan. Baseline equals average Index of 100 during May 1-7, 2017 11

6/9/2017 6/10/2017 6/11/2017 6/12/2017 6/13/2017 6/14/2017 6/15/2017 6/16/2017 6/17/2017 6/18/2017 6/19/2017 6/20/2017 6/21/2017 6/22/2017 6/23/2017 6/24/2017 6/25/2017 6/26/2017 6/27/2017 6/28/2017 6/29/2017 6/30/2017 7/1/2017 7/2/2017 7/3/2017 7/4/2017 7/5/2017 7/6/2017 7/7/2017 7/8/2017 7/9/2017 +40% uplift in travel sales on app and mobile web after Ramadan 160 140 120 *Travel Sales Index by Channel, Indonesia Eid-al Fitr Travel sales on mobile remain high in the week after Ramadan while desktop sales remain significantly low than average. 100 80 Insight 60 40 Reaching consumers on app and mobile web can help travel advertisers win more sales in the week after Eid-al Fitr. Desktop Web Mobile Web App *Indexed online travel sales during Ramadan. Baseline equals average Index of 100 during May 1-7, 2017 12

Top tips for the run up to Ramadan Start a couple of weeks before Ramadan begins Ramp up your shopping campaigns early in the Ramadan weeks leading up to Eid-al Fitr Reach your shoppers on app and mobile web Optimize your site and app for increased sales and bookings. Reaching consumers on app and mobile web helps to maintain good sales during the Ramadan weekends. 13

Methodology Criteo identified these trends through the analysis of over 44 million retail shopping transactions, and over 28 million travel sales transactions across desktop, smartphones and tablets from 57 major advertisers in SEA. Mobile sales include sales via mobile websites and apps - both on smartphones and tablets.