DEPARTMENT OF LABOR. Employment and Training Administration TA-W-72,877

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DEPARTMENT OF LABOR Employment and Training Administration TA-W-72,877 WORKERS AT VIRTUAL OFFICES THROUGHOUT THE UNITED STATES EXCLUDING WORKERS IN THE TECHNICAL INTERGRATION ORGANIZATION BASKING RIDGE, NEW JERSEY TA-W-72,877A HIGHLANDS RANCH, COLORADO TA-W-72,877B SOUTHFIELD, MICHIGAN TA-W-72,877C COPPELL, TEXAS TA-W-72,877D WESTMINSTER, COLORADO TA-W-72,877E BELLEVUE, WASHINGTON

TA-W-72,877F INDIANAPOLIS, INDIANA TA-W-72,877G HERNDON, VIRGINIA TA-W-72,877H DREXEL HILL, PENNSYLVANIA TA-W-72,877I RESTON, VIRGINIA TA-W-72,877J MILPITAS, CALIFORNIA TA-W-72,877K CHELMSFORD, MASSACHUSETTS TA-W-72,877L OVERLAND PARK, KANSAS

TA-W-72,877M NORFOLK, VIRGNIA TA-W-72,877N KING OF PRUSSIA, PENNSYLVANIA TA-W-72,877O ALPHARETTE, GEORGIA TA-W-72,877P NORCROSS, GEORGIA TA-W-72,877Q CHESIRE, CONNECTICUT TA-W-72,877R TAMPA, FLORIDA TA-W-72,877S ST. PETERSBURG, FLORIDA

Certification Regarding Eligibility To Apply for Worker Adjustment Assistance In accordance with Section 223 of the Trade Act of 1974, as amended ( Act ), 19 U.S.C. 2273, the Department of Labor herein presents the results of an investigation regarding certification of eligibility to apply for worker adjustment assistance. The group eligibility requirements for workers of a firm under Section 222(a) of the Act, 19 U.S.C. 2272(a), are satisfied if the following criteria are met: I. The first criterion (set forth in Section 222(a)(1) of the Act, 19 U.S.C. 2272(a)(1)) requires that a significant number or proportion of the workers in the workers firm must have become totally or partially separated or be threatened with total or partial separation. II. The second criterion (set forth in Section 222(a)(2) of the Act, 19 U.S.C. 2272(a)(2)) may be satisfied if either: (i)(i) there has been a shift by the workers firm to a foreign country in the production of articles or supply of services like or directly competitive with those produced/supplied by the workers firm; OR (i)(ii) there has been an acquisition from a foreign country by the workers firm of articles/services that are like or directly competitive with those produced/supplied by the workers firm. III. The third criterion requires that the shift/acquisition must have contributed importantly to the workers separation or threat of separation. See Section 222(a)(2)(B)(ii) of the Act, 19 U.S.C. 2272(a)(2)(B)(ii). The investigation was initiated in response to a petition filed on November 18, 2009 by a company official on behalf of workers of Avaya Inc., Avaya Professional Services (APS), Avaya

Worldwide Services Group, Basking Ridge, New Jersey (TA-W- 72,877). The workers are engaged in activities related to design, development, delivery, implementation and servicing of communication solution services. The worker group includes workers working remotely at Virtual Offices throughout the United States, at Avaya facilities, and Non-Avaya facilities: TA-W-72,877A HIGHLANDS RANCH, COLORADO TA-W-72,877B SOUTHFIELD, MICHIGAN TA-W-72,877C COPPELL, TEXAS TA-W-72,877D WESTMINSTER, COLORADO TA-W-72,877E BELLEVUE, WASHINGTON TA-W-72,877F INDIANAPOLIS, INDIANA TA-W-72,877G HERNDON, VIRGINIA TA-W-72,877H DREXEL HILL, PENNSYLVANIA TA-W-72,877I RESTON, VIRGINIA TA-W-72,877J MILPITAS, CALIFORNIA TA-W-72,877K CHELMSFORD, MASSACHUSETTS TA-W-72,877L OVERLAND PARK, KANSAS TA-W-72,877M NORFOLK, VIRGNIA TA-W-72,877N KING OF PRUSSIA, PENNSYLVANIA TA-W-72,877O ALPHARETTE, GEORGIA TA-W-72,877P NORCROSS, GEORGIA TA-W-72,877Q CHESIRE, CONNECTICUT TA-W-72,877R TAMPA, FLORIDA TA-W-72,877S ST. PETERSBURG, FLORIDA Workers in the Virtual Offices with the Technical Integration Organization are already covered by TA-W-72,252 which expires November 16, 2011. Workers of Avaya APS at Avaya s Basking Ridge, New Jersey headquarters are already covered by TA-W-63,797 which expires August 18, 2010. The investigation revealed that workers of Avaya - APS who are engaged in activities related to the supply of

communication solution services meet the criteria for certification. Criterion I has been met because a significant number of workers have been separated or threatened with separation. Criterion II has been satisfied because the workers firm has shifted to a foreign country the supply of a service like or directly competitive with the service supplied by the workers. Criterion III has been met because the shift of services contributed importantly to worker group separations at Avaya - APS. Conclusion After careful review of the facts obtained in the investigation, I determine that workers of Avaya Inc., Avaya Professional Services (APS), Avaya Worldwide Services Group, working at virtual offices throughout the United States, Basking Ridge, New Jersey (TA-W-72,877) and TA-W-72,877A HIGHLANDS RANCH, COLORADO TA-W-72,877B SOUTHFIELD, MICHIGAN TA-W-72,877C COPPELL, TEXAS TA-W-72,877D WESTMINSTER, COLORADO TA-W-72,877E BELLEVUE, WASHINGTON TA-W-72,877F INDIANAPOLIS, INDIANA TA-W-72,877G HERNDON, VIRGINIA TA-W-72,877H DREXEL HILL, PENNSYLVANIA TA-W-72,877I RESTON, VIRGINIA TA-W-72,877J MILPITAS, CALIFORNIA TA-W-72,877K CHELMSFORD, MASSACHUSETTS TA-W-72,877L OVERLAND PARK, KANSAS TA-W-72,877M NORFOLK, VIRGNIA TA-W-72,877N KING OF PRUSSIA, PENNSYLVANIA TA-W-72,877O ALPHARETTE, GEORGIA TA-W-72,877P NORCROSS, GEORGIA

TA-W-72,877Q CHESIRE, CONNECTICUT TA-W-72,877R TAMPA, FLORIDA TA-W-72,877S ST. PETERSBURG, FLORIDA excluding workers in Virtual Offices with the Technical Integration Organization who are covered by TA-W-72,252 and workers at the Basking Ridge, New Jersey location who are covered by TA-W-63,797, who are engaged in activities related to the supply of communications solution services, meet the worker group certification criteria under Section 222(a) of the Act, 19 U.S.C. 2272(a). In accordance with Section 223 of the Act, 19 U.S.C. 2273, I make the following certification: All workers of Avaya Inc., Avaya Professional Services (APS), Avaya Worldwide Services Group, working at virtual offices throughout the United States, Basking Ridge, New Jersey (TA-W-72,877) and TA-W-72,877A HIGHLANDS RANCH, COLORADO TA-W-72,877B SOUTHFIELD, MICHIGAN TA-W-72,877C COPPELL, TEXAS TA-W-72,877D WESTMINSTER, COLORADO TA-W-72,877E BELLEVUE, WASHINGTON TA-W-72,877F INDIANAPOLIS, INDIANA TA-W-72,877G HERNDON, VIRGINIA TA-W-72,877H DREXEL HILL, PENNSYLVANIA TA-W-72,877I RESTON, VIRGINIA TA-W-72,877J MILPITAS, CALIFORNIA TA-W-72,877K CHELMSFORD, MASSACHUSETTS TA-W-72,877L OVERLAND PARK, KANSAS TA-W-72,877M NORFOLK, VIRGNIA TA-W-72,877N KING OF PRUSSIA, PENNSYLVANIA TA-W-72,877O ALPHARETTE, GEORGIA TA-W-72,877P NORCROSS, GEORGIA TA-W-72,877Q CHESIRE, CONNECTICUT TA-W-72,877R TAMPA, FLORIDA TA-W-72,877S ST. PETERSBURG, FLORIDA

and excluding workers in Virtual Offices with the Technical Integration Organization, who became totally or partially separated from employment on or after November 12, 2008, through two years from the date of certification, and all workers in the group threatened with total or partial separation from employment on the date of certification through two years from the date of certification, are eligible to apply for adjustment assistance under Chapter 2 of Title II of the Trade Act of 1974, as amended. Signed in Washington, D.C., this 3 rd day of May, 2010 /s/michael W. Jaffe MICHAEL W. JAFFE Certifying Officer, Division of Trade Adjustment Assistance