SOUTHERN AFRICA TRAVEL AND TOURISM BAROMETER REPORT 2015

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SOUTHERN AFRICA TRAVEL AND TOURISM BAROMETER REPORT 2015 1

Contents 1. TOURISM TRENDS: GLOBAL AND SOUTHERN AFRICA S MARKET SHARE IN AFRICA... 4 1.1. TOURIST ARRIVALS... 4 1.1.1. Global Tourist Arrivals and % Market Share by Region... 4 1.1.2. Southern Africa Tourist Arrivals and Market Share (%) and in Africa... 5 1.1.3. Southern Africa Tourist Arrivals and Market Share (%)... 5 1.2.1. Global Tourist Receipts and % Market Share by Region... 6 1.2.2. Southern Africa Tourist Receipts and Market Share (%) and in Africa... 7 1.2.3. Southern Africa Tourist Receipts and Market Share (%)... 8 2. TOURISM DEPARTURES... 9 2.1. RETOSA Member States Tourist Departures... 9 2.2.1. RETOSA Tourism Expenditure (Millions)... 9 2.2.1. International Tourism Expenditure (US$ Billions)... 10 3. SOCIO ECONOMIC INDICATORS... 11 3.1. Socio Economic Indicators from RETOSA Member States... 11 4. POPULATION SIZE... 12 4.1. Population Size by Region... 12 4.2. Population Size in Southern Africa... 13 5. AIR TRANSPORT... 14 5.1. Air Transport by Region... 14 6. ACCOMMODATION... 15 6.1. International Hotel Performance by Region... 15 6.2. RETOSA Member States Number of Rooms Available and Room Occupancy Rate (%) 15 6.3. RETOSA Member States Number of Beds Available and Bed Occupancy Rate (%)... 16 6.4. Average Length of Stay in RETOSA Member States... 16 7. EMPLOYMENT... 17 7.1. Tourism Employment in RETOSA Member States... 17 2

FOREWORD Once again RETOSA is pleased to release the 2015 Southern Africa Travel and Tourism Barometer. The report provides current available data from member states, UNWTO and other global sources like the World Travel and Tourism Council and World Economic Forum. The Southern Africa Travel and Tourism Barometer remains a vital source of information for our regional tourism stakeholders. As always the objective of this publication is to provide accurate tourism statistical information to all our users for informed decision making. I do hope that you will find this report a valuable source of regional tourism statistical information. Simba Mandinyenya Acting Executive Director RETOSA 3

1. TOURISM TRENDS: GLOBAL AND SOUTHERN AFRICA S MARKET SHARE IN AFRICA 1.1. TOURIST ARRIVALS 1.1.1. Global Tourist Arrivals and % Market Share by Region Table 1: Global Tourist Arrivals (millions) and Market Share (%) by Region 1990-2014 Region 1990 2000 2010 2012 2013 2014 Europe 265 60.4 386.6 57.4 489.4 51.6 540.9 52.1 566.9 52.1 580.1 51.1 Asia& Pacific 56.0 12.8 110.4 16.4 205.4 21.6 233.6 22.5 249.7 23.0 264.0 23.3 Americas 93.0 21.2 128.2 19 150.1 15.8 162.5 15.6 167.5 15.4 181.6 16.0 Africa 15.0 3.4 26.2 3.9 49.5 5.2 51.9 5.0 54.5 5.0 55.7 4.9 Middle East 10.0 2.3 22.4 3.3 54.7 5.8 50.1 4.8 48.6 4.5 51.7 4.6 Global 439 100 674 100 949 100 1,039 100 1,087 100 1,135 100 Source: UNWTO World Travel and Tourism Barometer 2015, vol 13, Aug Graph1: Global Tourist Arrivals by Region (millions) 1990-2014 International Tourist Arrivals 60 50 40 30 20 International Tourist Arrivals 10 0 America Asia and Pacific Middle East Europe Africa According to the latest UNWTO World Tourism Barometer, International tourist arrivals grew by 4% in the first half of 2015 (UNWTO, 2015). Destinations worldwide received some 538 million international tourist between January and June 2015, an increase of 21 million compared to the same period of 2014 (UNWTO, 2015). 4

1.1.2. Southern Africa Tourist Arrivals and Market Share (%) and in Africa Table 2: Southern Africa Tourist Arrivals (millions) and Market Share (%) Globally and in Africa 1990-2014 Year World Arrivals (mil) Africa Tourist Arrivals (mil) Southern Africa Tourist Arrivals (mil) Southern Africa Market Share (World)( % ) Southern Africa Market Share (Africa) (%) 1990 439.0 15.0 2.6 0.5 17.3 2000 674 26.2 16.0 2.4 61.1 2010 949 49.7 20.3 2.1 40.8 2012 1039 52.2 22.4 2.2 42.9 2013 1087 54.8 23.3 2.1 42.5 2014 1133.0 55.8 24.2 2.1 43.4 Source: Member States and UNWTO World Travel and Tourism Barometer 2015, vol 13, Aug 1.1.3. Southern Africa Tourist Arrivals and Market Share (%) Table 3: RETOSA Member States Tourist Arrivals and % Market share of total Arrivals into Southern Africa, 2000-2014 Country 2000 % 2010 % 2012 % 2013 % 2014 % Angola 51,000 0.4 430,000 2.1 512,000* 2.3 650,000 2.8 682 500 2.8 Botswana 1,104,000 8.8 2,145,000 7.9 2,039,000 9.0 2,012,000* 8.6 2 112 600 8.7 * DRC 103,000 0.8 81,000 2.7 198,000* 0.8 191,000 0.8 200 550 0.8 Lesotho 302,000 2.4 414,000 2.1 423,000 1.9 432,966 1.9 454 614 1.9 Malawi 228,000 1.8 746,000 3.8 816,000* 3.6 856,800 3.7 899 640 3.7 Mauritius 656,000 5.2 935,000 4.6 965,000 4.3 993,106 4.3 1 042 761 4.3 Mozambique 55,000 0.4 1,718,000 9.0 2,205,000 9.8 1,969,000 8.5 2 067 450 8.5 Namibia 861,000 6.8 984,099 4.9 1,078,937 4.9 1,176,042 5.1 1 234 844 5.1 Seychelles 130,000 1.0 175,000 0.9 208,000 0.9 230,272 1.0 - - South Africa 5,872,000 46.8 8,074,000 41.0 9,188,000 41 9,617,000 41.3 10 097 850 41.7 Swaziland 281,000 2.2 868,000 6.5 1,279,000 5.7 1,299,000 5.6 1 363 950 5.6 Tanzania 501,699 3.7 782,699 3.8 1,077,058 4.6 1,095,884 4.7 1 150 678 4.8 Zambia 457,000 3.6 815,000 4.0 726,000 3.2 914,576 3.9 960 305 4.0 Zimbabwe 1,967,000 15.7 2,239,000 10.9 1,794,000 8.0 1,833,000 7.9 1 924 650 8.0 SADC (million) 12.600 100 20.000 100 22.408 100 23.271 100 24.192 100 Source: Member States *Estimated figures based of 5% UNWTO projected growth rate 5

1.2. TOURIST RECEIPTS 1.2.1. Global Tourist Receipts and % Market Share by Region Table 4: Global Tourist Receipts (US$ millions) and % Market Share by Region Region 1990 2000 2010 2012 2013 2014 Europe 201.7 47.6 231.7 48.8 411.2 42.5 454.1 40.7 492.2 41.1 511.6 41.0 Asia& Pacific 77.1 18.2 85.3 17.9 255.9 26.5 329.0 29.5 360.3 30.1 377.0 30.2 Americas 122 28.7 131.4 27.6 215.0 22.2 249.1 22.3 264.1 22.1 273.7 21.9 Africa 9.0 2.1 10.3 2.2 30.4 3.1 34.4 3.1 35.8 3.0 36.4 2.9 Middle East 13.7 3.2 16.8 3.5 54.5 5.6 49.0 4.4 45.2 3.7 49.7 4.0 Global 423.0 100 475.0 100 967 100 1115.6 100 1197.6 100 1248.4 100 Source: UNWTO World Travel and Tourism Barometer 2015, vol 13, Aug Graph 2: Global Tourist Receipts by Region (millions) 1990-2014 50 Global Tourist Receipts by Region 40 30 20 Global Tourist Receipts by Region 10 0 Europe Asia & Pacific Americas Africa Middle East Overall tourism receipts grew slightly slower than arrivals with 3.7% measured in real terms. However, in Europe receipts (41.0%) were below arrivals (51.2%). The Middle East receipts (4.0%) were below arrivals (4.6%) and Africa s receipts (2.9%) were also below arrivals (4.9%). America receipts (21.9%) were above arrivals (16.0%). Asia and the Pacific receipts (30.2%) pace were higher than arrivals (23.3%), (UNWTO, 2015). Therefore, this indicates that on average, international tourists in America, Asia and Pacific receipts is higher than arrivals; however the remaining regions spent less per visit in 2014 than in 2013. 6

1.2.2. Southern Africa Tourist Receipts and Market Share (%) and in Africa Table 5: Southern Africa Tourism Receipts (US$ millions) and (%) Market Share Globally and in Africa (%) 1990-2014 Year World Tourist Receipts (mil) Africa Tourist Receipts (mil) Southern Africa Tourist Receipts (mil) Southern Africa (World) Market Share ( % ) 1990 264.0 6.4 2.7 1.0 42.1 2000 475.0 4.6 0.97 44.7 10.3 2010 967.0 30.4 15.3 1.6 50.3 2012 1115.6 34.3 16.5 1.5 48.1 2013 1198 34.7 16.3 1.4 47.0 2014 1248 36.2 16.7 1.3 46.1 Source: Member States and UNWTO World Travel and Tourism Barometer 2015, vol 13, Aug Southern Africa (Africa ) Market Share (%) Graph 3: Southern Africa Tourist Receipts and Market Share (%) and in Africa 2014 52 Southern Africa Market Share (%) 50 48 46 44 Southern Africa Market Share (%) 42 40 38 1990 2000 2010 2012 2013 2014 7

1.2.3. Southern Africa Tourist Receipts and Market Share (%) Table 6: RETOSA Member States Tourism Receipts (millions) and % Market Share of Total Tourism Receipts of Southern Africa, 2000-2014 Country 2000 (mil)% 2010 (mil)% 2012 2013 2014 Angola 143 2.9 719 4.7 658* 3.9 1 170 7.2 1 229 7.3 Botswana 222 4.5 223 1.5 235* 1.4 246.8* 1.5 259.1 1.5 DRC - 0.0 11 0.1 7 0.0 7.35* 0.0 7.72 0.0 Lesotho 24 0.5 32 0.2 602 3.6 37.8* 0.2 39.7 0.2 Malawi 25 0.5 34 0.2 36* 0.2 37.8* 0.2 39.7 0.2 Mauritius 542 10.9 1 488 9.7 1 477 8.8 1 350 8.3 1 418 8.5 Mozambique 74 1.5 231 1.5 250 1.5 236.2 1.5 248 1.5 Namibia 160 3.2 517 3.4 485 2.9 409 2.5 429.5 2.6 Seychelles 139 2.8 291 1.9 310 1.9 343.6 2.1 - - South Africa 2 675 53.8 9 547 62.4 9 994 59.8 9 537 58.6 10 014 59.9 Swaziland 37 0.7 46 0.3 48* 0.3 31.5* 0.2 33.1 0.2 Tanzania 739 14.9 1 353 8.8 1 713 10.2 1 854 11.4 1 947 11.6 Zambia 67 1.3 146 1.0 154* 0.9 161.7* 1.0 169.8 1.0 Zimbabwe 125 2.5 662 4.3 749 4.5 851 5.2 893.6 5.3 SADC(million) 4.972 100 15.300 100 16.718 100 16.274 100 16.727 100 Source: Member States and UNWTO World Travel Barometer 2015, vol 13, Apr *Estimated figures based on UNWTO 5% projected growth rate 8

2. TOURISM DEPARTURES 2.1. RETOSA Member States Tourist Departures Table 7: RETOSA Member States Tourist Departures 2014 Country 2005 2008 2010 2012 2013 2014 Angola - - - - 650,033 469.353 Botswana 1,024 1005 1,045 - - - D R C - - - - - - Lesotho - - - - - - Madagascar - - - - - - Malawi - - 746,1 770,341 - - Mauritius 183 226 196-987 383 750 975 Mozambique - - - 2,101 1,884 881 Namibia 254 290 296 - - - Seychelles - - - - - South Africa 8,920,258 12,904,062 15,073,447 16,524,601 18,365,779 - Swaziland 1,082,000 1,177,000 1,245,000 1,402,000 1,445,286 1,657,304 Tanzania - - - - - - Zambia 445 722 558 - - - Zimbabwe 474 593 631 - - - Source: Member States Information pertaining to where citizens from RETOSA Member States travel to is vital for the establishment of strategies to grow and develop intra-regional tourism. NB: Table 7 and Table 8 Blank statistics depicts that there were no statistics submitted by the Member States. 2.2. TOURISM EXPENDITURE 2.2.1. RETOSA Tourism Expenditure (Millions) Table 8: RETOSA Member States Tourism Expenditures (millions), 2005-2014 Country 2005 2008 2009 2010 2012 2013 2014 Angola 135 447 270 - - 25,646 15,021 Botswana 301 490 - - - - - D R C - - - - - - - Lesotho 36 19 22 - - 1,511 - Madagascar - - - - - - - Malawi 75 - - - 12,819 - - Mauritius 295 489 384 - - 41,877 - Mozambique 187 241 249 241 146,1 137,6 83,1 Namibia 123 92 - - - - - Seychelles - - - - - - - South Africa 8,620 9,178 8,683-76,2 73,2 - Swaziland 60 59 98 - - 730.52 6,950 Tanzania - - - - - - - Zambia 88 107 83 - - - - Zimbabwe - - - 5,330 - - - Source: Member States Tourism Expenditures measures the amount spent by Member States nationals when visiting abroad. This figure is vital in determining the BOP contribution of tourism to the region. 9

2.2.2. International Tourism Expenditure (US$ Billions) Table 9: Top 50 Tourist Spending Markets (US$ Billions) 2000, 2010, 2012, 2013 and 2014 Rank 2014 International Tourism Expenditure (US$ billions) 2000 2010 2012 2013 2014 World 475 930 1075 1195 1039.9 1 China 13.1 54.9 102.0 128.6 174.9 2 United States 65.8 86.6 100.3 104.7 112.0 3 Germany 53.0 78.1 81.3 91.4 92.1 4Russian Federation 8.8 26.7 42.8 53.5 51.9 5 United Kingdom 38.4 50.0 51.3 52.6 55.2 6 France 22.6 38.5 40.0 42.9 45.0 7 Canada 12.4 29.7 35.0 35.2 38.7 8 Australia 6.4 22.5 28.0 28.4 27.7 9 Italy 15.7 27.1 26.4 27.0 27.4 10 Brazil 3.9 16.4 22.2 25.1 25.3 11 Singapore 4.5 18.7 23.6 24.6 27.2 12 Japan 31.9 27.9 27.9 21.8 21.2 13 Korea, Republic of 7.1 18.8 20.6 21.7 22.1 14 Belgium 9.4 18.9 20.2 21.7 22.1 15 Hong Kong(China) 12.5 17.4 20.1 21.2 21.4 16 Netherlands 12.2 19.6 20.2 20.5 20.7 17 Norway 4.6 13.5 16.5 18.4 18.5 18 UAE 3.0 11.8 15.1 17.7 18.8 19 Saudi Arabia. 21.1 17.0 17.7 18.8 20 Sweden 8.0 13.1 15.8 17.6 17.8 21 Spain 6.0 16.8 15.3 16.3 16.6 22 Switzerland 5.4 11.2 13.8 14.9 15.0 23Taiwan 8.1 9.4 10.6 12.3 12.5 24 Malaysia 2.1 8.3 12.2 12.2 13.0 25 India 2.7 10.5 12.3 11.6 12.1 26 Kuwait 2.5 6.4 9.0 10.4 10.9 27 Austria 6.3 10.2 10.1 10.3 10.4 28 Denmark 4.7 9.0 9.6 10.2 10.4 29 Mexico 5.5 7.3 8.4 9.1 9.1 30 Poland 3.3 8.6 8.7 8.7 8.8 31 Indonesia 3.2 6.4 6.8 7.7 7.9 32 Thailand 2.8 5.6 6.2 6.7 6.7 33 Qatar 0.3 0.5 5.6 6.6 6.7 34 Iran 0.7 9.7 6.6-35 Philippines 1.6 3.4 6.5 6.5 6.6 36 Ireland 2.5 7.1 5.9 6.2-37 Nigeria 0.6 5.6 6.2 5.9-38 Ukraine 0.5 3.7 5.1 5.8 5.9 39 Argentina 4.4 4.9 5.9 5.6 5.7 40 Finland 1.9 4.3 4.9 5.3 5.4 41 Turkey 1.7 5.2 4.1 4.8 4.9 42 Czech Rep 1.3 4.1 4.3 4.6 4.7 43 Lebanon 4.9 4.2-44 Portugal 2.2 3.9 3.8 4.1-45 Israel 2.8 3.7 3.8 4.0-46 Colombia 1.1 2.6 3.6 3.9 3.9 47 New Zealand 1.2 3.0 3.7 3.9 3.9 48 Luxembourg 1.3 3.6 3.6 3.8-49 South Africa 2.1 5.6 4.1 3.4-50 Egypt 1.1 2.2 2.6 3.0 - Source: UNWTO World Travel and Tourism Barometer 2015, vol 13, Apr 10

3. SOCIO ECONOMIC INDICATORS 3.1. Socio Economic Indicators from RETOSA Member States Table 10: RETOSA Member States Socio Economic Indicators, 2014 Country Pop. (mil) % of Total SADC Pop. GDP (US$ bil) % of Total SADC GDP GDP per capita US$ Tourism Receipts (US$ mil) Tourism Receipts as % of GDP Exports (US$ bil) Angola 20.8 7.0 130.1 20.2 6 247 1 229 7.3 71,949 Botswana 2.1 0.7 14.8 2.3 7 136 259.1 1.5 6,470 D R C 73.4 24.8 18.795 2.9 256 7.72 0.0 10,109 Lesotho 1.9 0.6 2.3 0.4 1 194 39.7 0.2 1,024 Madagascar 23.0 7.8 11.2 1.7 488 - - - Malawi 17.1 5.8 3.8 0.6 223 39.7 0.2 1,582 Mauritius 1.3 0.4 11.9 1.8 9 160 1 418 8.5 6,294 Mozambique 25.9 8.8 15.3 2.4 593 248 1.5 4,243 Namibia 2.2 0.7 12.3 1.9 5 667 429.5 2.6 5,458 Seychelles 0.1 0.0 1.4 0.2 15 046 - - 1,089 South Africa 53 17.9 350.8 54.5 6 621 10 014 59.9 108,727 Swaziland 1.1 0.4 3.6 0.6 3 313 33.1 0.2 2,136 Tanzania 46.3 15.6 32.5 5.0 703 1 947 11.6 8,241 Zambia 14.5 4.9 22.4 3.5 1 542 169.8 1.0 9,368 Zimbabwe 13.1 4.4 13.0 2.0 987 893.6 5.3 4,200 SADC 295.8 100 644.2 100 59 176 16.727 100 240.890 Source: World Economic Forum 2014 11

4. POPULATION SIZE 4.1. Population Size by Region Table 11: Population Size by Region (2014) Region 2013 (000s) 2025 (000s) Increase % Africa 1 033 043 1 417 057 37.2 Europe 732 759 743 890 15.2 Latin Americans 588 649 678 788 15.3 North America 351 659 388 472 10.5 Asia 4 166 410 4 730 130 13.5 Source: World Economic Forum 2014 The World Bank estimates that by 2020 more than half the World s middle class will be from Asia with China and India accounting for two thirds of the changing demographics and increasing global population. Larger populations entail larger travelling markets. These projected developments call for changes in target marketing strategies. Africa s population size depicts an enormous increase compared to other region and Southern Africa contributes to the population size as depicted in table 12. 12

4.2. Population Size in Southern Africa Table 12: Population Size in Southern Africa (2014) Country Population Size of SADC (mil) % of Total SADC Population Angola 20.8 7.0 Botswana 2.1 0.7 D R C 73.4 24.8 Lesotho 1.9 0.6 Madagascar 23.0 7.8 Malawi 17.1 5.8 Mauritius 1.3 0.4 Mozambique 25.9 8.8 Namibia 2.2 0.7 Seychelles 0.1 0.0 South Africa 53 17.9 Swaziland 1.1 0.4 Tanzania 46.3 15.6 Zambia 14.5 4.9 Zimbabwe 13.1 4.4 SADC 295.8 100 Source: World Economic Forum 2014 13

5. AIR TRANSPORT 5.1. Air Transport by Region Table 13: Passenger Air Transport World Wide by Region, 2014 Region Total Number of Departing and Arriving Passengers (millions) Revenue Passengers km (RPK) Share (%) Market share of International Travellers by Region Revenue Passengers km (RPK) Share (%) Market Share of Domestic Travellers by Region World 6,633 5.1 2,627 6.0 4,006 4.5 North America 1,622 3.3 243 6.0 1,379 2.8 Africa 172 4.8 137 4.5 62 5.3 Latin America & 533 6.3 1,283 6.5 395 6.2 Caribbean Europe 1,820 5.2 626 5.4 538 4.7 Asia &Pacific 2,180 5.9 229 5.8 1,554 5.9 Middle East 307 10.1 110 10.5 78 8.9 Source: International Civil Aviation Organisation (ICAO) 2014 Revenue Passengers km (RPK) Share (%) Graph 4: Passenger Air Transport: Africa and World 2014 5.4 5.2 5 4.8 4.6 4.4 4.2 4 Africa Passenger Carried Air Transport: Africa & World Africa Domestic Travel World: Passenger World: Domestic Carried Travel Air Transport: Africa & World International tourism performed well in 2014, regardless of geopolitical conflicts and risks that occurred in certain parts of the world. Both international and domestic air traffic recorded sturdy growth last year: 5.8% and 4.5% respectively. The overall number of passengers carried increase to 6.6 billion in 2014, with a percentage increase of 5.1% (ICAO, 2014). Africa experienced a growth of 4.8% in terms of passengers carried increasing to 172 million in 2014 (ICAO, 2014). It is remarkable to note that Africa has the fourth lowest domestic travel market share, with domestic travel accounting for only 5.3% of overall air travel in the region. This is a reflection of the impacts of critical factors like accessibility to and within each region. 14

6. ACCOMMODATION 6.1. International Hotel Performance by Region Table 14: Hotel Performance by Region, 2014-2015 Region 2014 Occupancy % 2014 ADR 2014 Rev PAR 2015 Occupancy % 2015 ADR 2015 Rev PAR Americas 63.6 116(US$) 74(US$) 64.9 120(US$) 78(US$) Europe 65.7 103(Euro) 68(Euro) 67.4 111(Euro) 75(Euro) Asia &Pacific 66.6 116(US$) 77(US$) 66.6 108(US$) 72(US$) Africa and Middle East 64.4 167(US$) 107(US$) 64.1 163(US$) 104(US$) Source: UNWTO, STR (North America) and STR Global, 2015 *Africa and the Middle East are bundled together. *ADR=Average Daily Room Rate *Rev PAR= Revenue per available room 6.2. RETOSA Member States Number of Rooms Available and Room Occupancy Rate (%) in 2014-2015 Table 15: RETOSA Member States Number of Rooms Available and Room Occupancy Rate (%) in 2014-2015 Country No. of Rooms: 2014 Occupancy Rate (%) Angola 20 842 86 Botswana - - D R C - - Lesotho 2 746 - Madagascar 22 888 - Malawi - - Mauritius 242 819 58 Mozambique - - Namibia 19 492 - Seychelles 242,819 58 South Africa 115,700 58.9 Swaziland 628 607 44.7 Tanzania - - Zambia - - Zimbabwe 6427 48.0 Source: Member States NB: Table 15 and Table 14 Blank statistics depicts that there were no statistics submitted by the member states. 15

6.3. RETOSA Member States Number of Beds Available and Bed Occupancy Rate (%) in 2014-2015 Table 16: RETOSA Member States Number of Beds Available and Bed Occupancy Rate (%) in 2014-2015 Country No. of Beds: 2014 Bed Occupancy Rate (%) Angola 28 227 79 Botswana - - D R C - - Lesotho 5 364 19 Madagascar - - Malawi - - Mauritius 507 042 60 Mozambique 46 670 - Namibia 41 218 38 Seychelles 507 042 60 South Africa 115,700 58.9 Swaziland 1 054 324 36.2 Tanzania - - Zambia - - Zimbabwe 6427 48.0 Source: Member States NB: Table 16 and Table 17 Blank statistics depicts that there were no statistics submitted by the member states. 6.4. Average Length of Stay in RETOSA Member States Table 17: RETOSA Member States Average Length of Stay (days) 2014 Country Number of Days Angola 3 Botswana - DR Congo - Lesotho 5 Madagascar 20 Malawi - Mauritius 11 Mozambique 8 Namibia 20 Seychelles 10 South Africa 9 Swaziland 2.2 Tanzania - Zambia - Zimbabwe 4 Source: Member States 16

7. EMPLOYMENT 7.1. Tourism Employment in RETOSA Member States Table 18: RETOSA Member States Tourism Employment 2014 Country Direct Employment National Tourism Contribution (%) Angola 67,500 1.6 Botswana - - D R C - - Lesotho 25 000 4.6 Madagascar 37 666 - Malawi 135,500 3.7 Mauritius 28 718 - Mozambique 52,050 - Namibia 24,000 - Seychelles 47 738 22.1 South Africa 617,287 - Swaziland 5,600 - Tanzania 402,500 - Zambia 23,300 - Zimbabwe 43,500 - Source: Member States and World Travel and Tourism Council 2014 Figure 18 depicts direct employment from Member States in Southern Africa. NB: Blank statistics depicts that there were no statistics submitted by the member states. 17

ANGOLA BOTSWANA DR CONGO LESOTHO MADAGASCAR MALAWI MAURITIUS MOZAMBIQUE NAMIBIA SEYCHELLES SOUTH AFRICA SWAZILAND TANZANIA ZAMBIA ZIMBABWE 18

A publication of RETOSA Editorial Team Compiled by Prisca Lete (Research, Planning and Development Department Intern) Edited by Simba Mandinyenya (Acting Executive Director) Tel: (+27 11) 315 2420/1 Fax: (+27 11) 315 2422 Email: research@retosa.co.za Website: www.retosa.co.za 19