April 12th, Dear Member:

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April 12th, 2012 Dear Member: The 2011-12 season is quickly coming to a close, and summer is fast approaching. Now is the time to start thinking ahead and making plans to get outside your box, clear your head and fill your imagination. Plan a little get away to get away from it all while getting yourself plugged into your industry this June at the Bowl Canada 2012 Annual General Meeting. OTTAWA - 2012 This year's industry gathering rolls into the nation's capital for a series of fun social times, educational seminars and frank business discussion. Of course, between it all, we'd be crazy not to stop and smell the Tulips... We're adjusting the schedule to take in the sights and sounds of Ottawa in June, the beautiful and picturesque city along the Rideau Canal... a must for every Canadian to visit and enjoy. Bowl Canada 2012 will see changes to our AGM's format. We will be concentrating less on "reports" and more on networking and learning together. There will also be a concerted effort to hear from you on items your Board has been working on. In the past your Board of Directors have met in the days leading up to the AGM, and then reported to the membership on motions approved at the pre-agm meeting. Well, we're doing it a little differently now... the Board will still meet pre-agm, but while those sessions will continue to be deliberative as your Board does its due-dilligence on preparing for decisions that affect our industry and businesses, the votes will not be taken until after the AGM so that each and every Board member will have an opportunity to hear from you, directly, on how the pending motions may affect your business and bottom line. Here's what you can expect out of your trip; Take in the Business sessions and get up to date on your industry on a national level Dive into some down-home seminars similar to the ones we had in Banff... real hands on training on a peer to peer basis We've re-engaged with Bruce Davis to deliver a couple of professional seminars on key topics for your business in today's society Take in our annual TRADE SHOW as our industry's suppliers join us and play their role in contributing to our future with new ideas and products for your business Share ideas with proprietors from all around our great country and take a few for yourself from several networking sessions Get a heads up on industry trends beyond our borders and before they reach us Southern Ontario reps can also take in their Provincial Annual Meeting as Bowl Ontario piggy-backs it's AGM meetings on with ours. Have your say on motions being deliberated by your Board so they can hear your opinions before the votes are taken and MUCH more over

BOWL CANADA 2012 Annual General Meeting & Trade Show Continued WHAT TO EXPECT As mentioned, Southern Ontario delegates get to take in their Provincial AGM which will run in concert with the national meetings. We are working on Workshops that will be a little more specific and down home than generic Seminars... touching on pointers and skills that you can easily put to work in your business right away, and others that will explain how to get the most out of the member benefits available to you. Additionally, 2 key seminars by Bruce Davis will be offered. Those of you who were in Toronto for the AGM in 2009 will remember Bruce's workshop then, and many of you will also know Bruce as the mind behind Kids Bowl Free. A great speaker and worker for the industry across North America, Bruce is pleased to join with us again just prior to his engagements at Bowl Expo in the days that follow. On the social side of things, we're going to get a little more casual as we celebrate our gathering with an offsite Welcome Reception, which will be in a CANADIANA theme, so help us celebrate the Beaver and all of Canada's bragging points... we are in Ottawa after all... our country, our capital, our way. We'll also have a fun night out at Absolute Comedy, one of North America's premier comedy clubs, and we'll have other fun options such as a tour of the nearby Parliament Buildings and a trip to Market Square for those who want to take in some of the street nightlife of Ottawa in June. For those who prefer otherwise, the Casino du Lac Leamy in Gatineau is a very short ride away as well. We'll also be continuing our recent tradition of the AGM Calcutta. Ticket order forms to get in on this popular bit of fun will be going out to all those who register for the AGM by the deadline date of May 8th. REGISTRATION Every Bowl Canada member centre can register up to two people at $80.ºº each plus GST/HST. Member centres registering more than 2 people to the AGM can register the 3rd, 4th or any additional persons at a registration fee of $100.ºº each plus GST/HST. Payment of the registration fee will entitle the individual to attend all the business sessions and seminars and participate in all the scheduled social functions at the hotel (except where additional tickets are required). The cost of all these activities normally runs well over $250.ºº per person, so it's really a great deal!! PLEASE SEND IN YOUR REGISTRATION FORM TO THE BOWL CANADA OFFICE BY MAY 8th. Of course you can always extend your stay and make a proper holiday of the trip. Airlines are regularly posting seat sales on the internet, so keep checking in for them. It's not as expensive a flight as you might think. I hope you are considering making the trip to Ottawa and the AGM. With Ontario and Quebec surrounding you, Ottawa seems a great way to recharge the batteries for the coming season while taking a few moments to smell the tulips and enjoy a personal holiday as well.

BOWL CANADA 2012 Annual General Meeting & Trade Show Continued ACCOMMODATION We'll be headquartered in the heart of downtown Ottawa, less than 1 KM from Parliament Hill and so many of the national treasures that make Ottawa a premier tourist attraction for travellers from around the globe. To give you an idea, here are some key locations and their distance from our hotel... Supreme Court of Canada - 0.3 km... Parliament Hill - 0.8 km... Canadian War Museum - 1 km... National Arts Centre - 1 km... National War Memorial - 1 km... Confederation Park - 1.1 km... Major s Hill Park - 1.1 km... Canadian Museum of Civilization - 1.3 km... Rideau Centre - 1.3 km... National Gallery of Canada - 1.3 km... Byward Market - 1.4 km... Museum of Nature - 1.4 km... Rideau Canal - 2.5 km. Additionally you'll be a 2 minute drive or cab ride from Quebec and all the sights and sounds of the Outaouais region, including the beautiful Casino of Gatineau. As mentioned above, it's all about location, location, location. Bowl Canada 2012 will take place at The DELTA OTTAWA CITY CENTRE Rates at the Delta are $174 per night plus applicable taxes (Single/Double occupancy). For additional guests in the room over 18 years of age, 3rd and 4th person rates apply ($20 + tax per person per night). Delta has another property nearby in downtown Ottawa so be sure to book at the Delta Ottawa "City Centre". To book your room simply call Delta's reservations department at 613-237-3600 (ext 6200) or toll free at 1-855-330-5360. Identify yourself as a guest of the BOWL CANADA meetings and our rates will be extended to you, including a few days before and after our meetings should you choose to extend your stay and explore the capital region to the fullest. RESERVATIONS AT THE DELTA MUST BE MADE BY MAY 8TH, 2012 SO DON'T WAIT... BOOK NOW AND RELAX KNOWING YOU'RE ALL SET. I truly hope you're planning to attend Bowl Canada's 2012 AGM & Trade Show. For more information on Ottawa and the hotel please visit... - http://www.deltahotels.com/en/hotels/ontario/delta-ottawa-city-centre-hotel - http://www.ottawa.ca/visitors - http://www.ottawatourism.ca - http://www.ottawakiosk.com/ Please review the attached Agenda to see what we're working on for the AGM and send in your Registration form now. I'm very excited about this year's AGM and I really hope to see you in Ottawa. Don't wait, book now! Best regards, Paul Oliveira, Executive Director.

Annual General Meeting & Trade Show AGENDA June 19-22, 2012 MONDAY, JUNE 18 All Day Board of Directors / Committee Meetings TUESDAY, JUNE 19 All Day General Membership Arrival & Board of Directors Meeting 7:30-11:00 pm Registration followed by CANADIANA WELCOME RECEPTION (Registration at hotel - Reception off site with shuttle buses provided) WEDNESDAY, JUNE 20 9:00-10:00 am OPENING BREAKFAST Bowl Canada TRADE SHOW 10:00 am - 12:00 pm BUSINESS SESSION #1 SET-UP Roll Call, Minutes of the Previous Meeting, President's Report, Financial Report, Call for Elections 2:00-5:00 pm SEMINARS (Multiple short-term workshops) 6:30-10:00 pm BUSES TO OTTAWA NIGHT OUT... Buses available to transport delegates to the Byward Market or the Gatineau Casino. Pre-arranged return times for those interested. THURSDAY, JUNE 21 8:30-9:30 am BUSINESS SESSION #2 Call for Elections, Partner Reports, Distribution and review of items pending Board of Directors decision 9:30 am - 11:00 am SEMINAR: LEAGUE PLAY... WHAT HAPPENED?... WHAT CAN HAPPEN? By BRUCE DAVIS of Bowling Business Builders International 11:00 am - 4:00 pm BOWL CANADA TRADE SHOW (Lunch provided at 1:00 pm) 6:30 pm Bowl Canada Lots of Laughs night out at ABSOLUTE COMEDY. Tickets required. Bus returns at approximately 11:00 pm. FRIDAY, JUNE 22 9:00 am - 10:30 am SEMINAR: OPEN PLAY... BOOSTING CUSTOMER FREQUENCY BEYOND BRIBES & DISCOUNTS... By BRUCE DAVIS of BBBI 11:00 am - 1:00 pm BUSINESS SESSION #3 Elections, Open forum on motions pending Board of Directors decision, Good & Welfare 1:00 pm - 3:00 pm BOARD of DIRECTORS MEETING 4:00 pm Bus departures for tour of Parliament Buildings (returning approx. 6:00 pm) 8:00 pm - 1:00 am PRESIDENT's BANQUET in honour of outgoing President MARIANO MECONI DETAILS OF BOWL ONTARIO'S AGM TO BE ADVISED BY THE BOWL ONTARIO OFFICE DRESS CODE FOR ALL FUNCTIONS IS CASUAL EXCEPT THE PRESIDENT'S BANQUET WHICH IS SEMI-FORMAL (JACKET AND TIE / DRESS ARE RECOMMENDED)

BOWL CANADA 2012 ANNUAL GENERAL MEETING - OTTAWA, ONT. MEMBER'S REGISTRATION FORM NAME OF PERSON(S) ATTENDING THE AGM REGISTRATION FEES 1. LIST VOTING DELEGATE HERE: $ 80.00 2. GUEST: $ 80.00 3. GUEST: $ 100.00 4. GUEST: $ 100.00 SUBTOTAL - REGISTRATION FEES $ ABSOLUTE COMEDY NIGHT OUT (Thursday JUNE 21st) If the meetings get too serious... hey, we've got it covered. Considered one of the best comedy clubs in North America, Absolute Comedy is the premier comedy club in Ottawa, and brings in a constant tide of comedic talent onto the stage from all over the continent, as well as the best in amateur talent in the area. Together with a buffet dinner, this fun night out will have us filling and busting our guts in no time. Ticket prices are discounted and include bus transportation. Drinks are extra on site. tickets x $15.00 each = $ TOUR OF PARLIAMENT BUILDINGS (group booking arranged for Friday JUNE 22nd) Every Canadian should take the opportunity to visit the control centre of our nation. Free tours are provided and we'll arrange the buses to make it easy. Simply let us know how many of your group are interested in this tour so we can arrange enough busing for our group. No Charge people will attend SUBTOTAL $ GST / HST (please add tax applicable to your province - see Management Manual Page 111 for details) $ TOTAL FEES OWING (Please make cheque payable to BOWL CANADA) $ Bowling Centre City/Town Province Email Address Phone # How many of your representatives will be attending the Business Sessions? If not arriving and departing Ottawa on the standard dates (June 19th and June 23rd) please specify your dates Arrival Departure Are you staying at The Delta Ottawa City Centre other hotel How many rooms have you booked? Please return this form to the Bowl Canada Office in Markham by no later than May 8th, 2012 Please Remember For Hotel Reservations contact the Hotel directly (as per letter attached) by no later than May 8th also.

NOTICE OF MOTION April 12, 2012 The following motion will be put forth to the General Membership for approval at the upcoming Bowl Canada Annual General Meeting in Ottawa, Ontario (June 19-22, 2012). This item will be dealt with during the Business Sessions under New Business. That the following be adopted as the official Mission Statement of Bowl Canada; "To provide value to the members and their provincial associations." If you are unable to attend the AGM to have your vote counted, have your say by letting your provincial association know your thoughts and concerns.