ANNEXURE A Terminology and definitions

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ANNEXURE A Terminology and definitions The definitions used to describe a tourist or tourism is often inconsistent which leads to confusion. The differences between the terms that are most often inconsistent are shown in the tables below followed by a comprehensive list of official definitions used in the tourism industry as formulated by Statistics South Africa, based on definitions used by the United Nations World Tourism Organisation (UNWTO). Table 1: Tourist vs Visitor vs Traveller Tourist Definition Differences A visitor who stays at least one night in the place visited. Exclude same day visitors and people travelling for work purposes i.e. includes only overnight visitors Visitor (currently referred to as arrivals in SA Tourism reports) Any person travelling to a place other than that of his/her usual environment for less than 12 months, and whose main purpose of the trip is other than the exercise of an activity remunerated from within the place visited. Includes same day and overnight visitors but exclude people travelling for work purposes Traveller Any person on a trip between two or more countries or between two or more localities within his/her country of residence. Includes all visitors (same day & overnight) and people travelling for work purposes Source: Statistics South Africa and Grant Thornton Draft National Tourism Strategy Version 2 Page 1 of 6

Traveller Any person on a trip between two or more countries or between two or more localities within his/her country of residence Includes all visitors (same day & overnight) and people travelling for work purposes Workers and contract workers Visitor Any person travelling to a place other than that of his/her usual environment for less than 12 months, and whose main purpose of the trip is other than the exercise of an activity remunerated from within the place visited. Includes same day and overnight visitors but exclude people travelling for work purposes Same Day A visitor who visits a place for less than one night Tourist A visitor who stays at least one night in the place visited. Exclude same day visitors and people travelling for work purposes i.e. includes only overnight visitors Domestic Tourist A resident (South African) visitor who visits destinations within South Africa Foreign Tourist A visitor who is a resident of another country who visits destinations within South Africa Draft National Tourism Strategy Version 2 Page 2 of 6

Definitions Differences Table 2: Purpose of Visit Leisure Business Medical Religious Holiday: A trip which is undertaken where the Trading: A trip undertaken to shop for Medical Treatment: Religious: A trip which purpose is any kind of leisure activity. This may, for goods that will be resold ie wholesale A trip which is is undertaken for example, include golf or bird watching, cultural Business Travel: A trip which is undertaken for religious meetings or exploration, fun, adventure or relaxation, partaking in undertaken with the purpose being to medical treatment pilgrimages nonprofessional sports activities or as a spectator at a conduct commercial or formal transactions and includes sports event and visits to health spas. or activities that are related to your job e.g. elective surgery Visiting friends and relatives (VFR): A trip which is visiting a client, signing deals, negotiating a undertaken to see, socialize with, or to spend time contract (including import/export), partaking with relatives and/or friends. The person need not in professional sports activities etc. have stayed at the relative s house. The purpose of Business Tourism: A trip which is visit includes weddings and funerals or other family undertaken with the purpose of attending a event. conference, meeting, exhibition, event or Shopping: A trip which is undertaken to shop for as part of an incentive (MICE) goods that will be used by the tourist him/herself Leisure trips includes trips for the purpose of holiday, visiting friends and relatives and shopping Business trips includes trips for the purpose of trading, business travel and business tourism Medical trips includes trips for the purpose of medical treatment Religious trips include trips for the purpose of religious meetings or pilgrimages Source: SA Tourism Draft National Tourism Strategy Version 2 Page 3 of 6

The definitions used below are sourced from StatsSA, Concepts and Definitions for Statistics South Africa 2007 and SA Tourism, Tourism definitions used in South Africa May 2008, unless stated otherwise. Where applicable, the term economic territory of the country of reference was replaced with South Africa Black Country of Residence Domestic Tourism Domestic Tourist Domestic Visitor Foreign Traveller Foreign Visitor Inbound Tourism Inbound Tourist Inbound Visitor Infrastructure Government-owned tourism infrastructure International Tourist International Traveller International Visitor National Tourism Outbound Tourism With reference to people, black is a generic term which means Africans, Coloureds and Indians (Black Economic Empowerment Act 2004) If a person resides (or intends to reside) for more than one year in a given country and has there his/her centre of economic interest (e.g. his/her major source of income), he/she is considered as a resident of this country. The tourism of resident visitors within South Africa. A resident visitor who conducts an overnight visit within South Africa. A visitor whose country of residence is the country visited. They may be nationals of this country or foreigners. A person who resides outside of South Africa and visits the country temporarily A visitor who is a resident of another country Tourism of non-resident visitors within South Africa. A non-resident visitor who visits within South Africa. A visitor who resides outside South Africa. Physical structures used for the delivery of services (e.g. power lines, pipes (water & sewage), roads, rail, airports, harbours, telecommunications and assets such as trucks and equipment to unblock sewerage, paypoint offices and computers). Attractions, museums, heritage sites, nature reserves, resorts, etc. (state-owned assets either at national, provincial or local government level) that are important for tourism. An international visitor who stays at lease one night in collective or private accommodation in the country visited. Any person on a trip between two or more localities in different countries. Any person who travels to a country other than that in which he/she has his/her residence but outside his/her usual environment for a period that is less than 12 months and whose main purpose of visit is other than the exercise of an activity remunerated from within the country visited. The combination of inbound tourism and outbound tourism. The tourism of resident visitors outside the economic territory of the country of residence. Draft National Tourism Strategy Version 2 Page 4 of 6

Outbound Visitor Outbount tourist Overseas Traveller Responsible tourism Rural areas Same Day Visitor Social Tourism Tourism Tourism Gross Domestic Product Tourism Gross Fixed Capital Formation Tourism Industry Tourism economy Tourism Satellite Account (TSA) A visitor who resides within South Africa. A visitor who stays at least one night in collective or private accommodation in the place visited. A foreign traveller visiting South Africa excluding travellers from mainland Africa and from unspecified countries. It's a tourism or leisure activity implementing practices that are respectful of natural and cultural environment and which contribute, in an ethical manner, to local economic development. Sparsely populated areas in which people farm or depend on natural resources, including villages and small towns that are dispersed throughout these areas. In addition they include large settlements in the former homelands, created by apartheid removals, which depend for their survival on migratory labour and remittances. (Rural Development Framework, 2009) A visitor who visits a place for less than one night. The Bureau International du Tourisme Social (BITS) defines it as all of the relationships and phenomena resulting from participation in tourism, and in particular from the participation of social strata with modest incomes. This participation is made possible, or facilitated, by measures of a well-defined social nature. To carry out these activities, BITS works on the basis of the principles defined and adopted in the Montreal Declaration of September 1996 The activities of persons travelling to and staying in places outside their usual environment for not more than one consecutive year for leisure, business and other purposes not related to the exercise of an activity remunerated from within the place visited. The gross domestic product generated in the economy by the tourism industries and other industries inresponse to tourism internal consumption. Is the sum of the gross fixed capital formation in specific tourism fixed produced assets by all economic productive activities and the gross fixed capital formation of tourism industries in non-specific tourism fixed assets. All establishments whose principal productive activity is a tourism characteristic activity, i.e. the sum of all tourism characteristic activities, e.g. accommodation establishments, tour operators, travel agencies. In respect of GDP contribution, the tourism industry accounts for the DIRECT impact. Comprised of the tourism sector (indirect) and the tourism industry (direct). A statistical instrument used to calculate the size of the tourism sector s contribution to the economy of a country Draft National Tourism Strategy Version 2 Page 5 of 6

Tourism Sector Tourist Accommodation Trip Usual Environment Consists of a set of institutional units whose principal economic activity is a tourism characteristic activity, e.g. transport, retail, laundry, security, etc. It is the sum of the value added generated by all industries in response to tourism consumption. In respect of GDP contribution, the tourism sector accounts for the INDIRECT impact. Any facility that regularly (or occasionally) provides paid or unpaid overnight accommodation for tourists. A journey undertaken by one or more members of the household for at least one night away from home, where a person did not receive any remuneration (did not make any profit) at that destination. It is important to note that a trip must be complete. That means a trip is only applicable when a person returns to his/her place of residence. (see also leisure trip, holiday trip, visiting friends and relatives trip, shopping trip, business trip, trading trip, business travel, business tourism, medical treatment trip and religious trip) To be outside the usual environment the person should travel more than 40 kilometres from his/her place of residence (one way) AND the place should NOT be visited more than once a week. This includes place of work and place of study. Leisure and recreational trips are included irrespective of frequency. Draft National Tourism Strategy Version 2 Page 6 of 6