Asian stopovers in Nordic countries Optimistic perspectives. March 2018

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Asian stopovers in Nordic countries Optimistic perspectives March 2018

OUR COMMITMENT IS TO HAVE THE MOST PRECISE, UP-TO-DATE MARKETDATA ON TRAVELLERS JOURNEYS 30.238.647 Travellers monitored each day 80.125 Daily flights monitored 17.234.787 Booking transactions a day

THE TRAVELLER IS A DIFFERENT ECONOMICAL AGENT AT STAGES OF HIS JOURNEY HOME TRAVEL DESTINATION Spender Guest Searcher Shopper Shopper Renter Booker Transit 3

Travel trends to Nordic Countries 4

Asia drove the growth of international stayovers to Nordic countries Nordics Europe INT L ARRIVALS TO NORDIC COUNTRIES The Americas 8% Share +13% Africa & Middle East 1% Share +2% 78% Share +3% 12% Share Asia +26% Oceania 1% Share +28% 2017 FEB 2018 +6% 5 Int l arrivals between 1 st Jan 2017 and 28th Feb 2018 vs. same dates in the previous year with bookings as of 6 th Mar 2018 Only considered visitors staying 1 to 5 nights. Excluded one way trips, day trips and transfers.

Nordic countries outperformed in attracting Asian stayovers Asia Nordic Countries vs worldwide YoY, 2017- FEB 2018 travel history 43% 30% 2% 28% 15% 37% 28% 30% 22% 19% 26% 13% 8% 26% ASIAN FLOWS TO NORDICS +26% VS WORLDWIDE +8% Jan-17 Feb-17 Mar-17 Apr-17 May-17 Jun-17 Jul-17 Aug-17 Sep-17 Oct-17 Nov-17 Dec-17 Jan-18 Feb-18 Asia to Nordic Countries Asia to worldwide 6 Int l arrivals between 1 st Jan 2017 and 28 th February 2018 vs. same dates in the previous year with bookings as of 28 th February 2018 Only considered visitors staying 1 to 5 nights. excluded one way trips, day trips and transfers.

Groups grew faster than FIT Asia Nordic Countries, FIT vs Group Travellers YoY, 2017- FEB 2018 travel history 145% 25% 56% 28% 12% 75% 74% 55% 49% 45% 41% 12% 15% 17% 11% 10% 65% 50% 22% 18% 10% 1% 73% 30% 14% 3% GROUP 42% FIT 58% +56% +10.3% -3% -1% Jan-17 Feb-17 Mar-17 Apr-17 May-17 Jun-17 Jul-17 Aug-17 Sep-17 Oct-17 Nov-17 Dec-17 Jan-18 Feb-18 Group: >5 pax per booking; FIT: 1 to 5 pax per booking 7 Int l arrivals between 1 st Jan 2017 and 30th Jun 2018 vs. same dates in the previous year with bookings as of 6 th Mar 2018 Only considered visitors staying 1 to 5 nights. Excluded one way trips, day trips and transfers.

Japanese and Chinese remain main drivers to the growth Top Origin Countries for stayovers in Nordic countries Shares 2017-FEB2018 MAR-JUN2018 Japan +29% +12% China +21% +7% South Korea +24% -6% Hongkong +61% +17% India +11% +45% Singapore 3% Thailand 5% India 6% Hong Kong 12% Taiwan 2% Others 5% Japan 28% Thailand +23% +22% Singapore +8% +21% Taiwan +14% +22% South Korea 13% China 26% 8 Int l arrivals between 1 st Jan 2017 and 30th Jun 2018 vs. same dates in the previous year with bookings as of 6 th Mar 2018 Only considered visitors staying 1 to 5 nights. Excluded one way trips, day trips and transfers.

Traffic concentrates on Top 4 Nordic destinations %YoY Var. of Visitors from Asia to Top Nordic Cities (2017-Feb2018, Mar-Jun2018OTB) 27% (Helsinki) 25% (Copenhagen) 17% (Stockholm) Reykjavik Oslo ( +41%,-4% ) Helsinki (+21%,+9%) 12% (Oslo) 2% (Gothenburg, Rovaniemi) Stockholm (+33%,+21%) Copenhagen (+21%,+14%) 9 Int l arrivals between 1 st Jan 2017 and 30th Jun 2018 vs. same dates in the previous year with bookings as of 6 th Mar 2018 Only considered visitors staying 1 to 5 nights. Excluded one way trips, day trips and transfers.

Forward looking for March to June arrivals: very positive prospect Nordics Europe The Americas 10% Share +3% Africa & Middle East 1% Share +36% 68% Share +1% 13% Share Asia +10% Oceania 1% Share +12% INT L ARRIVALS TO NORDIC COUNTRIES Mar Jun 2018 +3% 10 Int l arrivals between 1 st Mar and 30 Jun 2018 vs. same dates in the previous year with bookings as of 6 th Mar 2018 Only considered visitors staying 1 to 5 nights. Excluded one way trips, day trips and transfers.

Air Connectivity 11

Helsinki- the main hub connecting Asia and Nordic countries %Var. of Long-haul capacity Top airports in Nordic Countries Total scheduled long-haul seats for the airport 2017 (%Share of different destinations of long-haul seats for the airport) 12% 7% Helsinki (HEL) Copenhagen (CPH) 81% 11% 8% 30% 42% 28% 13% Stockholm (STO) 29% 37% 33% 3% Oslo (OSL) 22% 45% 33% Asia The Americas Other Long-haul January 1 st to December 31 st 2017 vs. same period previous year Geography as per UNWTO definition Capacity by 12

Largest capacity expansion from HEL to main source markets, led by Finnair Top Origin Points in 2017 Top 10 increasing routes in 2017 26% 11% 11% Bangkok Beijing Tokyo +2% +2% +12% Route Capacity AIRLINES (M/S) HKG-HEL +29% AY (100%) NRT-HEL +18% AY (65%),JL (35%) SIN-HEL +16% AY (100%) 8% HongKong +19% BKK-HEL +8% AY (100%) 8% 7% 4% 4% Shanghai Singapore Seoul Osaka +3% +9% +6% +5% ICN-HEL +6% AY (100%) KIX-HEL +5% AY (100%) PEK-HEL +4% AY (100%) PVG-HEL +3% AY (100%) PEK-ARN +3% CA (100%) 3% Delhi +62% BKK-ARN +2% DY (20%),TG (80%) 13 January 1 st to December 31 st 2017 vs. same period previous year Geography as per UNWTO definition Capacity by

Air fare to Sweden is cheapest, Norway was the only one up the fare level 80% 60% 40% 20% 0% -20% -40% -60% YoY of Fares on Asia-Nordics routes by month Jan-17 Feb-17 Mar-17 Apr-17 May-17 Jun-17 Jul-17 Aug-17 Sep-17 Oct-17 Nov-17 Dec-17 Norway Sweden Denmark Finland VAR% Denmark -15% Norway +4% Finland -1% Sweden -12% Northern Europe -3% VS Central Europe +8% Southern Europe +9% Western Europe +5% 14

Helsinki s geographic advantage over Gulf hubs to connect Asia and Europe Transfers in HEL from Asia +18% Northern EU North America 0.1% Share -8% 37% Share +17% Western EU 25% Share Southern EU 20% Share +8% +22% India +26% China +9% Thailand +19% HK +44% Korea +9% Singapore +30% Japan +20% Origin country Region share growth Of next destination 15 Int l arrivals between 1 st Jan 2017 and 31 st Dec 2017 vs. same dates in the previous year Only considered visitors transferring at HEL, included one way trips, day trips and transfers.

HEL is increasingly popular hub for Asians to transit to Germany Via HEL +22% Germany +17% Austria +31% Next destination in Western Europe Via Gulf hubs +6% Germany +0.7% France +5% 16 Int l arrivals between 1 st Jan 2017 and 31 st Dec 2017 vs. same dates in the previous year Only considered visitors transferring at HEL, included one way trips, day trips and transfers.

More Asian travellers transit at HEL rather than Gulf hubs to Northern Europe Next destination in Northern Europe Via HEL +17% Denmark +28% Sweden +9% Via Gulf hubs +4% UK +2% Denmark -7% 17 Int l arrivals between 1 st Jan 2017 and 31 st Dec 2017 vs. same dates in the previous year Only considered visitors transferring at HEL, included one way trips, day trips and transfers.

Gulf hubs still more attractive for Asians to arrive Spain Next destination in Southern Europe Via HEL +8% Spain -3% Italy +20% Via Gulf hubs +12% Italy +4% Spain +13% 18 Int l arrivals between 1 st Jan 2017 and 31 st Dec 2017 vs. same dates in the previous year Only considered visitors transferring at HEL, included one way trips, day trips and transfers.

Opportunity to connect North America through Joint Venture Via HEL -8% U.S.A -12% Next destination in North America Via Gulf hubs -15% U.S.A -16% Canada +3% 19 Int l arrivals between 1 st Jan 2017 and 31 st Dec 2017 vs. same dates in the previous year Only considered visitors transferring at HEL, included one way trips, day trips and transfers.

China is the capacity booster, driven by Chinese carriers From China Nordic Cities %Share %Var Helsinki 53% +23% Copenhagen 22% +10% Stockholm 17% +19% 2018 New routes between Asia and Nordic Countries Nanjing, China Helsinki (Finnair) Beijing, China Helsinki (HNA) Kunming, China Helsinki (HNA) Beijing, China Copenhagen (Air China) Hong Kong Copenhagen (Cathay Pacific) Shanghai, China Stockholm (China Eastern) January 1 st to June 30 th 2018 vs. same period previous year Geography as per UNWTO definition Capacity by 20

Co-operation between Nordics 21

Combined trips became much more popular 120,000 Combined trips over total trips during summer (Jun-Aug) Total growth +35.3% 80,000 40,000 69% (+6pts) Share combined trips over total trips summer 2017 +49% 0 Combined trips Others VAR% 2017 vs 2016 in combined trips 2016 2017 22

New longer combined trips are visible %appearance in a combined trip (Summer 2017) Occurrence in 2017 2017 vs 2016 {BGO,CPH,HEL,STO} 8% new {BGO,HEL,OSL,STO} 7% new Reykjavik (10%) Bergen (20%) Oslo (26%) Stockholm (38%) Helsinki (41%) {BGO,CPH,OSL,STO} 6% new {CPH,HEL,OSL,STO} 6% new {BGO,CPH,HEL,OSL} 5.6% new {BGO,CPH,HEL,OSL,STO} 5.6% new Copenhagen (52%) 23 Int l departures between 1 st Jan 2017 and 30th Jun 2018 vs. same dates in the previous year with bookings as of 6 th Mar 2018 Only considered visitors staying 1 to 5 nights and staying in other destination as part of their trip.

Item frequency (relative) Stockholm, Oslo, Bergen experimented serious growth 60% Most frequent destinations among combined trips 50% 40% 30% +6 pts +9 pts +9 pts 20% 10% 0% 2016 2017 24

Special: Target Asian Consumers 25

High presence : 2pm-8pm, perfect time for shopping Nordic airports dwelling time for Asian visitors travelling back home during Chinese New Year 2018 HEL CPH STO OSL 2018 CNY 2017 CNY Dwelling time: the moment the pax is present at the airport. X axises in all charts represent the volume of pax presented at airport at the given o'clock during 2017. Int l departures from 15 th -21 st Feb 2018 vs. 27th Jan to 2nd Feb 2017 26

Beijing 12% Shanghai 27% Hangzhou 14% Thank you! Laura Rodriguez Lead Analyst Laura.rodriguez@forwardkeys.com +34 685 01 58 70 Laura.rodriguez@forwardkeys.com Check out the latest fresh analyses at www.forwardkeys.com

METHODOLOGY & GLOSSARY This analysis is based on Air Reservation Data property of ForwardKeys as of 6 th March 2018. Database contains reservations handled by more than 200 000 online and offline travel agencies worldwide. DESTINATION Nordic countries (Denmark, Faroe Islands, Finland, Greenland, Iceland, Norway, Sweden) MARKET North Asia, South Asia, South East Asia as per UNWTO geography PERIOD & PERIMETERS Arrivals history: from January 1st 2017 to December 31st 2017 vs. January 1st 2016 to August 31st 2016. Jan Feb 2018 vs Jan Feb 2017. Arrivals outlook: from Mar 1 st to Jun 30 th 2018 vs. Apr 1 st to Apr 18 th with issued bookings as of Mar 6 th 2018 vs. same period prev. year. Arrivals outlook: Jan 1 st to Aug 31 st vs same period prev. year. Stayovers in Nordic countries: those visiting any location within Nordic countries between 1 and 5 nights. FREQUENTLY USED TERMS ARRIVALS: refers to the number of airline passengers arriving at the destination within a specific period. ARRIVALS OUTLOOK: refers to the number of airline passengers arriving at the destination within a specific future period according to the bookings that have been issued as noted. BOOKINGS: refers to the air reservations made for travel to the specific destination for any date of travel. BUSINESS TRAVELLERS: are defined as 1) travellers whose air reservations are made via corporate travel agencies, 2) travellers stay only during working week and up to 2 nights, and 3) solo travellers stay during working week for short-haul trips or stay up to 12 nights for long-haul trips. VFR+EXPATS: are defined as travellers stay 22 or more nights at the destination. LEISURE TRAVELLERS: travellers who do not qualify as Business or VFR+expats. VISITORS: pax staying at the destination. 28 Forward Data SL, 2018. All rights reserved. The content and the data provided in this document are for your information and internal use only. The content is provided as is without any warranty as to accuracy, completeness, satisfactory quality or fitness for any particular purpose. It is strictly forbidden to extract, reproduce, republish or publically display any content included in this document without the prior written authorisation of Forward Data, SL. If you wish to use any of this content or similar data, please contact us on info@forwardkeys.com for more information about our services.