Alitalia Baggage Policy

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Alitalia Baggage Policy AZ/VE/XM/CT/AZ 7000 (AP Operating) AZ Revenue management 24 January 2012

General info Effective selling and travel date from 24 nd of Jan 2012 - new excess baggage and special baggage fees for flights from/to Northern America destinations (excl. Canada) 1

Standard Baggage policy ZONE COUNTRY NEW PIECE CONCEPT BAGGAGE ALLOWANCE EXTRA WEIGHT ECONOMY PREMIUM ECONOMY BUSINESS (23kgs 1pc 32kgs) EXTRA PIECE (same allowance of the cabin) OVERSIZE (18cm 1pc 203cm) 1 within Italy 1pc x 23kgs 2 pc ; from 3 pc 200 2 from/to Europe, East Europe, North Africa 2 1pc x 23kg (Y/B/M cls) 1 2pc x 23kg 2pc x 32kg 2 pc ; from 3 pc 200 7 3 from/to Middle East 3 1pc x 23kg (Y/B/M cls) 1 2pc x 23kg 2pc x 32kg 7 2 pc 7; from 3 pc 200 7 4 from/to Japan/China 1pc x 23kg 2pc x 23kg 2pc x 32kg 100 2 pc 100; from 3 pc 200 300 from Az network (except Southern and Western Africa) to Canada and v.v 1pc x 23kg 2pc x 23kg 2pc x 32kg 7 2 pc 7; from 3 p c 200 300 from Western Africa and Southern America to Canada and v.v 2pc x 23kg 2pc x 23kg 2pc x 32kg 100 from 3 pc 200 300 from/to Western Africa 4,Argentina 2pc x 23kg 2pc x 32kg 100 from 3 pc 200 300 from/to Venezuela (except Western 1pc x 23kg (Y/cls Africa) 2pc x 23kg) 2pc x 32kg 100 2 pc 7; from 3 pc 200 300 from Az network To Brazil 2pc x 23kg 2pc x 23kg 2pc x 32kg 100 from 3 pc 200 300 From Brazil (flights with 1 segment originating from Brazil and return segments) 2pc x 32kg 2pc x 32kg 2pc x 32kg 100 from 3 pc 200 300 Currency: EUR from Europe, Est Europe, Japan, China; CAD from Canada USD from USA and rest of the world; 1: Europe, East Europe, Middle East, North Africa, (Premium Economy seats are not available on these markets) 2: North Africa (ALG/CAI/CAS/TIP/TUN) 3: Middle East (AMM/BEY/DAM/THR/TLV) 4: Western Africa (ACC-LOS) From/To Western Africa only 1 extrapiece is allowed 2

Standard Baggage policy - From/to Northern America ZONE COUNTRY NEW PIECE CONCEPT BAGGAGE ALLOWANCE ECONOMY PREMIUM ECONOMY BUSINESS EXTRA WEIGHT (23kgs 1pc 32kgs) EXTRA PIECE (same allowance of the cabin) OVERSIZE (18cm 1pc 203cm) from Az network (except Southern and Western Africa) to Northern America (excl Canada)** 1pc x 23kg 2pc x 23kg 2pc x 32kg 7 2 pc 7; from 3 p c 200 300 from Northern America (excl. Canada) to AZ network (except Southern and Western Africa)** from Western Africa and Southern America to Northern America (except Canada)** from Northern America (except Canada) to Western Africa and Southern America** 1pc x 23kg 2pc x 23kg 2pc x 32kg 100 2 pc 100; from 3 pc 260 390 2pc x 23kg 2pc x 23kg 2pc x 32kg 100 from 3 pc 200 300 2pc x 23kg 2pc x 23kg 2pc x 32kg 130 from 3 pc 260 390 Currency: EUR from Europe, Est Europe, Japan, China; USD from USA and rest of the world; ** in case of R/T itinerary, fee of the origin point will apply Eg. ROM-NYC-ROM = 2 baggage fee (R/T) 10 Eg. NYC-ROM-ROM = 2 baggage fee (R/T) 200 USD ROM-NYC 2 baggage fee =7 NYC-ROM (return flight) 2 baggage fee =7 NYC-ROM 2 baggage fee =100 USD ROM - NYC (return flight) 2 baggage fee = 100 USD In case of Interline/codeshare flights please, refer to pag. 8 3

Special allowance Infant allowance (0-2 years not reached): 1 baggage item weighing 10 kg maximum. 1 fold-up stroller free. Child allowance (2-12 years not reached): Same allowance of adult passenger. 1 fold-up stroller free. Club Millemiglia Corporate Premium (MMC) /Ulisse (ULS) /Freccia Alata (CFA) /Freccia Alata Plus (CFP) Skyteam Elite (ELT) /Elite Plus (ELP): MMC: an additional baggage item is allowed at no extra charge on all flights operated by AZ With effective date from 1 st of Sep 2011 (selling and travel) an additional baggage item at no extra charge on all flights operated by Skyteam partners; ULS/CFA/CFP/ELT/ELP: an additional baggage item is allowed at no extra charge on all flights operated by AZ and Skyteam partners as below: -Economy and Premium Economy: 1 pc x 23 kgs; -Business/ Magnifica: 1 pc x 32 kgs AZ allows only to ULS, CFA and CFP an additional sport equipment on Az operating Flights Passengers with reduced mobility: 2 mobility equipments (es. wheelchair) and an additional baggage item weighing less than 23 kg containing only medical equipment are allowed at no extra charge Ethnic fares: 1 pc x 32 kgs from/to and between: Italy, Europe, Est Europe, North Africa, Middle East (according to European law); 2 pc x 23 kgs from Italy, Europe, Est Europe, North Africa, Middle East (according to European law) to the rest of the world and vv.; Seamen/Poseidon fares: 2 pc x 23 kgs in economy class 3 pc x 32 kgs in business class Military: military fares and USA military (duty travel with order): 4 pc x 32 kgs in economy class pc x 32 kgs in business class Aggregation of benefits is not allowed. The most favorable is applied 4

Special baggage The transport of sport equipments and other special baggage 23 kgs is considered a bag and it is included in baggage allowance In case of sport equipment and other special baggage >23 kgs normal fee for extraweight/extrapiece is applicable for each one-way flight. The only exceptions to the general policy (bag is a bag) are: ZONA 1 ZONE 2 ZONA 3 ZONA 4 ZONA SURF and WINDSURF > 200 300 cm TANDEM 7 7 200 200 200 PETC (max 10 kgs included kennel and food) and AVIH (max 7 kgs included kennel and food) 20 7 200 200 200 AVIH for passenger with reduced mobility free free free free free WEAPONS and MUNITION (TOT max 20 kgs but munition cannot exceed kgs) CELLO (only as a cabin baggage) 0 70 70 80 80 Actual tariffs are applied: Vertical position: 1 adult available fare; Orizontal position: 1 Y full fare (3 seats occupied) ZONA 1: Italy ZONA 2: Europe, East Europe, North Africa, ZONA 3: Middle East ZONA 4: Japan/China ZONA : Canada,South America,Central Africa Currency: EUR from Europe, Est Europe, Japan; CAD from Canada USD from USA and rest of the world;

Special baggage From/to Northern America The Northern America exceptions to the general policy are**: SURF and WINDSURF > 200 300 cm TANDEM PETC (max 10 kgs included kennel and food) and AVIH ((max 7 kgs included kennel and food) from US to Rest of the world from Rest of the world to US 260 200 260 200 AVIH for passenger with reduced mobility free free WEAPONS and MUNITION (TOT max 20 kgs but munition cannot exceed kgs) 100 80 Actual tariffs are applied: CELLO (only as a cabin baggage) Vertical position: 1 adult available fare; Orizontal position: 1 Y full fare (3 seats occupied) ** in case of R/T itinerary, fee of the origin point will apply Currency: EUR from Europe, Est Europe, Japan; USD from USA and rest of the world; 6

Baggage policy AZ 7000 Flights (AP Operating) For travel on AZ marketing flights (AP operating) must be applied the special baggage policy 1 below: Class W/L H/K/V/T/N/S/Q/X/R Y/B/M Baggage Allowance 1pc x 20kg 1pc x 20kg 2pc x 20kg 1: For any further information about exceeding charges to apply please visit AP website ( https://flyairone.com) Concerning interline flights operated by AZ and AP, baggage policy rules of MSC apply (please refer to slide 6-7) 7

IATA Resolution 302 The new IATA Resolution 302 (Reso 302) will be effective for tickets issued on/after next 01.04.2011 and resolved that, unless otherwise agreed, the following 4 step process provisions, should apply for the interline journeys: Stopovers 1) If the published baggage provisions, among all participating carriers, are the same, will apply these provisions; 2) If the published baggage provisions, among all participating carriers, are not the same, will apply the published baggage provision of the Most significant Carrier (MSC); in case of code-share flights, the MSC will be the operating carrier, unless that carrier publishes a rule stipulating that it will be the marketing carrier; 3) If the MSC doesn t publish baggage provisions for the Interline journeys concerned apply the published baggage provisions of the carrier accepting the baggage at check-in; 4) If the carrier accepting the baggage at check-in doesn t publish baggage provisions for the Interline journey concerned, apply the Interline baggage provisions of each operating airline sector by sector. For travel including a stop over, must be applied the policy of the operating carrier, with the exception of the tickets with U.S. point origin or destination. U.S. DOT order For passengers, whose ultimate ticketed origin or destination is a U.S. point, the baggage provisions selected at the beginning of the itinerary shall apply throughout the itinerary, regardless of stopovers. In case of code-share flights that include point in the U.S., the Most significant carrier shall be the Marketing carrier. 8

IATA Resolution 302 The MSC (Most Significant Carrier) 1. For a travel between two or more IATA Tariff Conference areas (e.g. from Europe to Asia = from TC2 to TC3): The first carrier that crosses areas; 2. For a travel within a Tariff Conference area (e.g. within TC2 from Europe to Africa): The first carrier that crosses from one sub-area to another 3. For a travel within a Tariff Conference sub-area (e.g. within TC2 from Italy to France): The first international carrier 4. For a travel within own Country (e.g. Italy), the first operating check-in carrier. For travel including a stop over, each carrier involved in the itinerary, will be considered Most significant carrier and will apply its baggage policy for the portion of travel operated. Tariff Conference Sub Areas TC1 TC2 TC3 North America Europe South-east Asia Central America Africa Japan - Korea South America South Asian Middle East Subcontinent Caribbean Southwest Pacific 9