Call Type PAYU1 PAYU2 PAYU3 Out Of Bundle

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Jan-18 Mobile Tariff Information Headline Rates Call Type PAYU1 PAYU2 PAYU3 Out Of Bundle Calls to Own Mobiles 1p 1p 1p 1p Calls to Own Landlines 1p 1p 1p 1p Calls to UK Landlines (Starting 01, 02, 03) 8p 6p 4p 10p Calls to Gamma Mobiles 8p 6p 4p 10p Calls to UK Mobiles 20p 18p 16p 10p Voicemail 8p 6p 4p 10p UK Text Message (per text) 8p 8p 8p 10p UK Data (per MB) 25p 25p 25p 30p (without auto top up)* Landline to Own Mobile** 1p 1p 1p 1p The above rates apply to all time bands. The following rates apply to all tariffs Call Type Peak PPM Off Peak PPM Weekend PPM Pence Per Call Guernsey Mobile 0.4200 0.4200 0.4200 0.0500 Jersey Mobile 0.4200 0.4200 0.4200 0.0500 UK Emergency Services 0.0000 0.0000 0.0000 0.0000 UK Freephone 0.0000 0.0000 0.0000 0.0000 UK FW8 Rate - Voice & Data 0.2211 0.1578 0.0947 0.0500 UK Information Services 0.2418 0.2514 0.2673 0.0500 UK National Operator 0.0417 0.0362 0.0351 0.7547 UK Timeline 0.0423 0.0366 0.0354 0.1575 UK Wi Fi Services 1 0.1631 0.1626 0.1127 0.0500 UK Wi Fi Services 2 0.1518 0.1191 0.0948 0.0500 UK Wi Fi Services 3 0.1916 0.1493 0.1175 0.0500 UK Wi Fi Services 4 0.1659 0.0861 0.0764 0.0500 UK Wi Fi Services 5 0.1518 0.1166 0.1004 0.0500 UK Wi Fi Services 7 0.1272 0.1301 0.1332 0.0500 UK Wi Fi Services 9 0.1896 0.1893 0.1892 0.0500

Call Type Access Charge Service Charge ppm Service Charge PPC Service Charge PPM effective on second*** UK NGCS SC001 0.2200 0.0000 0.0000 1 UK NGCS SC002 0.2200 0.8334 0.0000 1 UK NGCS SC003 0.2200 1.6667 0.0000 1 UK NGCS SC004 0.2200 2.5000 0.0000 1 UK NGCS SC005 0.2200 3.3334 0.0000 1 UK NGCS SC006 0.2200 4.1667 0.0000 1 UK NGCS SC007 0.2200 5.0000 0.0000 1 UK NGCS SC008 0.2200 5.8334 0.0000 1 UK NGCS SC009 0.2200 6.6667 0.0000 1 UK NGCS SC010 0.2200 7.5000 0.0000 1 UK NGCS SC011 0.2200 8.3334 0.0000 1 UK NGCS SC012 0.2200 9.1667 0.0000 1 UK NGCS SC013 0.2200 10.0000 0.0000 1 UK NGCS SC014 0.2200 10.8334 0.0000 1 UK NGCS SC015 0.2200 12.5000 0.0000 1 UK NGCS SC016 0.2200 16.6667 0.0000 1 UK NGCS SC017 0.2200 20.8334 0.0000 1 UK NGCS SC018 0.2200 25.0000 0.0000 1 UK NGCS SC019 0.2200 29.1667 0.0000 1 UK NGCS SC020 0.2200 30.0000 0.0000 1 UK NGCS SC021 0.2200 33.3334 0.0000 1 UK NGCS SC022 0.2200 37.5000 0.0000 1 UK NGCS SC023 0.2200 38.3334 0.0000 1 UK NGCS SC024 0.2200 41.6667 0.0000 1 UK NGCS SC025 0.2200 45.8334 0.0000 1 UK NGCS SC026 0.2200 50.0000 0.0000 1 UK NGCS SC027 0.2200 54.1667 0.0000 1 UK NGCS SC028 0.2200 58.3334 0.0000 1 UK NGCS SC029 0.2200 62.5000 0.0000 1 UK NGCS SC030 0.2200 66.6667 0.0000 1 UK NGCS SC031 0.2200 75.0000 0.0000 1 UK NGCS SC032 0.2200 79.1667 0.0000 1 UK NGCS SC033 0.2200 82.5000 0.0000 1 UK NGCS SC034 0.2200 83.3334 0.0000 1

UK NGCS SC035 0.2200 91.6667 0.0000 1 UK NGCS SC036 0.2200 100.0000 0.0000 1 UK NGCS SC037 0.2200 120.8334 0.0000 1 UK NGCS SC038 0.2200 125.0000 0.0000 1 UK NGCS SC039 0.2200 129.1667 0.0000 1 UK NGCS SC040 0.2200 150.0000 0.0000 1 UK NGCS SC041 0.2200 166.6667 0.0000 1 UK NGCS SC042 0.2200 183.3334 0.0000 1 UK NGCS SC043 0.2200 208.3334 0.0000 1 UK NGCS SC044 0.2200 250.0000 0.0000 1 UK NGCS SC045 0.2200 300.0000 0.0000 1 UK NGCS SC046 0.2200 0.0000 4.1667 1 UK NGCS SC047 0.2200 0.0000 8.3334 1 UK NGCS SC048 0.2200 0.0000 12.5000 1 UK NGCS SC049 0.2200 0.0000 20.8334 1 UK NGCS SC050 0.2200 0.0000 25.0000 1 UK NGCS SC051 0.2200 0.0000 29.1667 1 UK NGCS SC052 0.2200 0.0000 33.3334 1 UK NGCS SC053 0.2200 0.0000 40.0000 1 UK NGCS SC054 0.2200 0.0000 41.6667 1 UK NGCS SC055 0.2200 0.0000 58.3334 1 UK NGCS SC056 0.2200 0.0000 62.5000 1 UK NGCS SC057 0.2200 0.0000 83.3334 1 UK NGCS SC058 0.2200 0.0000 120.8334 1 UK NGCS SC059 0.2200 0.0000 125.0000 1 UK NGCS SC060 0.2200 0.0000 166.6667 1 UK NGCS SC061 0.2200 0.0000 208.3334 1 UK NGCS SC062 0.2200 0.0000 250.0000 1 UK NGCS SC063 0.2200 0.0000 333.3334 1 UK NGCS SC064 0.2200 0.0000 416.6667 1 UK NGCS SC065 0.2200 0.0000 500.0000 1 UK NGCS SC066 0.2200 129.1667 64.1667 1 UK NGCS SC067 0.2200 20.8334 66.6667 1 UK NGCS SC068 0.2200 115.8333 332.5000 1 UK NGCS SC069 0.2200 112.5000 415.8334 1 UK NGCS SC070 0.2200 229.1667 458.3334 61 UK NGCS SC071 0.2200 249.1667 478.3334 61

UK NGCS SC072 0.2200 290.8333 581.6700 61 UK NGCS SC073 0.2200 208.3334 0.0000 61 UK NGCS SC074 0.2200 4.1667 4.1667 61 UK NGCS SC075 0.2200 8.3334 8.3334 61 UK NGCS SC076 0.2200 33.3334 33.3334 61 UK NGCS SC077 0.2200 58.3334 58.3334 61 UK NGCS SC078 0.2200 125.0000 125.0000 61 UK NGCS SC079 0.2200 166.6667 166.6667 61 UK NGCS SC080 0.2200 214.1667 370.8334 61 UK NGCS SC081 0.2200 15.0000 0.0000 1 UK NGCS SC082 0.2200 18.3330 0.0000 1 UK NGCS SC083 0.2200 291.6660 0.0000 1 UK NGCS SC084 0.2200 62.5000 208.3000 1 UK NGCS SC085 0.2200 82.5000 216.6000 1 UK NGCS SC086 0.2200 65.0000 229.1000 1 UK NGCS SC087 0.2200 374.1660 748.3000 61 UK NGCS SC088 0.2200 415.8330 831.6000 61 UK NGCS SC089 0.2200 499.1660 998.3000 61 UK NGCS SC090 0.2200 582.5000 1,165.0000 61 UK NGCS SC091 0.2200 665.9330 1,331.6000 61 UK NGCS SC092 0.2200 5.8330 5.8000 61 UK NGCS SC093 0.2200 10.8330 10.8000 61 UK NGCS SC094 0.2200 66.6660 66.6000 61 UK NGCS SC095 0.2200 83.3330 83.3000 61 UK NGCS SC096 0.2200 250.0000 250.0000 61 UK NGCS SC097 0.2200 41.6600 300.0000 61 UK NGCS SC098 0.2200 125.0000 300.0000 61 UK NGCS SC099 0.2200 166.6660 300.0000 61 UK NGCS SC100 0.2200 300.0000 300.0000 61 Video Calls Peak PPM Off Peak PPM Weekend PPM Pence Per Call To a UK Mobile 0.5000 0.5000 0.5000 0.0700 All other UK destinations 0.6300 0.6300 0.6300 0.0700 International Video Message 0.7700 0.7700 0.7700 0.0700 Messaging Per Event Picture or Video Message 0.4000

Text to a UK Landline 0.1200 International Text Message 0.2900 International Calling (calls made while in the UK) Band 1 Countries Republic of Ireland 2 Andorra, Austria, Belgium, Cyprus, Denmark, Finland, France, Germany, Gibraltar, Greece, Iceland, Italy, Liechtenstein, Luxembourg, Netherlands, Norway, Portugal, San Marino, Spain, Sweden, Switzerland, Turkey 3 Albania, Bosnia Herzegovina, Croatia, Czech Republic, Estonia, Faroe Islands, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia 4 Australia, China, Hong Kong, India, Japan Tokyo, New Zealand, Singapore, South Africa, Taiwan, Thailand 5 USA, American Samoa, Canada 6 Rest of the World Bands are for Gamma reference use only

Roaming within the EU Zone EU Countries EU Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Caribbean (includes Martinique, French Guyana, Guadeloupe, Marie-Galante, The Saints, Desirare, St- Martin, St-Bartholemy), Germany, Gibraltar, Greece, Hungary, Iceland, Republic of Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, The Netherlands, Norway, Poland, Portugal, French Reunion, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden Rest of World Roaming Zones Zone Countries B Australia, Brazil, Isle of Mann, Jersey, Guernsey, China, Hong Kong, India, Indonesia, Israel, Japan, Malaysia, Mexico, New Zealand, Qatar, Russian Federation, Singapore, South Africa, Switzerland, Taiwan-Province of China, Thailand, Turkey, United Arab Emirates Canada, USA Bands are for Gamma reference use only 1 7 Channel Islands, Andorra, Monaco, Vatican City, Albania, Bosnia, Faroes Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, UAE, China, Egypt, Fiji, All other countries, In-flight / On-cruise ** Must have all landlines and mobiles with Gamma to benefit from 1p per minute from landline to own mobiles All out of bundle usage is rounded as follows: UK 01,02,03 and 07: Minimum call charge of 1 Minute then 15 second increments. All other UK and International: Minimum call charge of 1 Minute then 60 second increments. Roaming EU Calls: Come out of your UK allowance or are charged at the UK rate Roaming Non EU Calls: Minimum call charge of 1 Minute then billed in 60 second increments. All data: 200KB increments. UK NGCS Calls:

The cost of calls to numbers in these charge bands will be the Access Charge plus the Service Charge PPM = pence per minute PPC = pence per call *** Where the duration is 1 second the ppm service charge will apply from the start of the call in addition to the PPC charge. Where the duration is 61 seconds the ppm service charge will apply after the first 60 seconds in addition to the PPC charge. The mobile access charge is applicable when calling from a mobile, a different access charge applies if calling from a landline. All calls have a 5p set up charge unless otherwise stated. All call costs will be rounded to 2 decimal places unless otherwise stated. All other rates available on request. Note that if you use emoji icons or equivalent in text messages some handsets may convert the text to a picture message and the associated picture message charge will apply. Other handsets may increase the size of the text message taking it over the maximum character limit for a text message and automatically split it into multiple text messages which would be charged accordingly (or use more inclusive texts from any allowance). This is something that can happen on any network and is beyond our control.