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A COLLABORATIVE NATIONAL DIALOGUE ON AND THE CONTRIBUTION OF TOURISM TO CANADA S SUSTAINABLE FUTURE VICTORIA, BC JANUARY 21-24, 2018 PROGRAM IMPACT Sustainability Travel & Tourism 2018 will take place at the Victoria Conference Centre from January 21-24, 2018. Sessions will explore climate change, technology, transportation, Indigenous culture, policy, local labour markets and new tourism trends and experiences. Themes include innovation, prosperity, conservation, culture and partnership. Co-Chaired by Keith Henry, CEO of Indigenous Tourism Association of Canada and Dr. Rachel Dodds, Professor at the Ted Rogers School of Hospitality and Tourism Management, Ryerson University. IMPACT Sustainability Travel & Tourism 2018 is presented in partnership between Tourism Victoria, Synergy Enterprises, Beattie Tartan Integrated Communications and Starrboard Enterprises. Learn more at www.tourismlegacy.ca

DAY 0 - SUNDAY, JANUARY 21 POLICY IN ACTION TOURS (OPTIONAL) CHOOSE FROM ONE OF THE FOLLOWING: $99 CDN PER PERSON Learn from Victoria s efforts and errors. Meet with CEO s, policy makers and entrepreneurs who have tackled the challenges of sustainability head on, often with surprising results. MARINE TRANSPORTATION HOSPITALITY Explore how culture, business and nature work together in Victoria s Harbour. Sail onboard the Forever Wild vessel and learn from the Songhees First Nation how they are leveraging their rich history to create a burgeoning tourism business. Lunch provided by Songhees Catering Co. Drive electric cars hosted by the EV Club of Victoria. Fly with 100% carbon neutral Harbour Air Seaplanes and finish with learning about the city s network of cycling lanes. Lunch provided by Pizzeria Prima Strada. Travel by CVS s electric bus to tour an attraction that breeds sustainability, literally! Tour The Parkside Hotel & Spa (built to LEED standard but still found room for improvement), and finish with a local craft beer while learning about Canoe Brewpub s commitment to sustainable business practices. Lunch provided by Truffles Catering. WELCOME RECEPTION JOIN US AS WE GATHER TOGETHER TO HAVE OUR SAY IN SHAPING CANADA S FUTURE AS A GLOBAL LEADER IN SUSTAINABLE TOURISM THE PARKSIDE HOTEL & SPA 6:00pm-8:00pm Open to all registrants, this evening will celebrate our partners in the Transportation, Hospitality and Marine Industries as we culminate our Policy In Action Tours by bringing it all together with a thought provoking presentation. If our Policy In Action tours were sold out before you had a chance to register you will have an opportunity to interact and learn about the challenges and mitigation strategies employed by these committed, future thinking business leaders in our community. Enjoy a selection of tasting bites by a local, sustainable catering company, Truffles Catering. The evening will be enhanced with libations provided by a local craft brewery, cidery and winery whose goal is to create their product using best practices in farming, production and distribution.

DAY 1 - MONDAY, JANUARY 22 WELCOME 8:30am-8:50am Welcome / Kick-Off CANADA: WHAT ARE WE SUSTAINING? 8:50am-10:05am A look at Canada s current trajectory and how we compare on a global scale. Panel of national experts from industry, academia, Government and the Indigenous community. 1. State of the Climate & Targets 2. Water: Global and Canadian Statistics 3. Water: Indigenous Perspective 11:00am-12:25pm 1. Global Goals for Sustainable Development 2. Who is the Canadian Consumer? AFTERNOON LUNCH 12:30pm-1:30pm FLOOD, FIRE & FROST 1:45pm-3:00pm How is your destination impacted by climate change? Learning from the wildfires & floods. 3:30pm-5:00pm 1. Circular Economy: Getting to Zero Waste 2. Sustainable Tourism Development: Exploring Indigenous Solutions 3. From Place-to-Place: The Future of Low Emissions Travel

DAY 2 - TUESDAY, JANUARY 23 KICK-START 8:30am-8:40am LESSONS FROM THE NORTH 8:40am-10:05am Kick-Start & Overview Preparing for increased tourism: creating products that celebrate culture and preserve the wild. 1. Indigenous Innovation 2. Waste 3. Water: Technology, Innovation & Solutions 11:00am-12:25pm 1. Canada s Top Walkable & Bikeable Cities 2. Frameworks for Sustainable Destinations and Operators 3. Help Wanted: Addressing the Crippling Shortage of Labour AFTERNOON LUNCH 12:30pm-1:30pm CONSERVING NATURAL & CULTURAL ASSETS WITH TOURISM 1:45pm-3:00pm Exploring how using tourism for environmental and social good creates strong economic return. 3:30pm-5:00pm 1. Unpacking the Mysteries of the Supply Chain 2. Combining Forces: The collision of for-profit, non-profit and social enterprise to drive change 3. The Competitive Advantage: Capturing the Market THE GATHERING HARBOUR AIR TERMINAL 7:00pm-10:00pm Enjoy the finest in local cuisine provided by IMPACT partners, Pizzeria Prima Strada, Songhees Catering Co. and Truffles Catering. Partake in local wines, craft beers and delectable desserts in an evening designed for sharing our hopes for the future.

DAY 3 - WEDNESDAY, JANUARY 24 OVERBOOKED 8:30am-10:00am When more isn t better: understanding capacity and addressing seasonality and tourism dispersion. 1. IMPACT Carbon Footprint 2. Daily Tech: Energy CONFERENCE OUTCOMES 11:00am-12:15pm CLOSING REMARKS 12:15pm-12:30pm Reflecting on the conference and future industry actions. A discussion paper summarizing the dialogue will be produced post-conference and shared across the nation. The paper will be used to connect the tourism industry with community stakeholders and to build content for industry conferences. Closing Remarks / Wrap-Up *Schedule of events subject to change