PRIVILEGES ELITE
WELCOME Welcome to Privileges Elite, your next step up in Privileges by Wyndham, opening up a myriad of new holidaying options to make the most of your WorldMark South Pacific Club Ownership. 2
PRIVILEGES ELITE Privileges by Wyndham is an exclusive benefits program offered by Wyndham Vacation Resorts Asia Pacific as the Developer of your Club, the WorldMark South Pacific Club by Wyndham. Your Privileges Elite membership opens the door to a world of holiday possibilities: more options, more flexibility, more holidays and more destinations. Not only are you entitled to all the Privileges benefits of lower membership levels, but you ll also be recognised as a VIP with a range of new, fantastic extras. 3
ELITE BENEFITS TO GET YOU ON YOUR WAY As a Privileges Elite member, you have access to a range of elite benefits and services to help get you holidaying faster and with ease, including: SMS RESERVATION SERVICE for when you just don t have time. Simply message where and when you want to go to the mobile number below with your preferred contact details and we ll contact you to arrange your reservation. It s that easy! ELITE RESERVATION TEAM offering an exclusive priority service dedicated to looking after your holidaying needs. ELITE RESERVATION REMINDERS 1 for specified resorts so you don t forget to make your holiday plans. Simply request a reminder and we ll send an email to you seven days before the 9-month or 13-month booking window opens at your desired resort. Never let an opportunity pass you by again! Contact your dedicated Privileges Elite Reservations team today on: T: AU 1800 076 077 NZ 0800 176 077 FJ 008 003 263 SMS: +61 447 TRAVEL (+61 447 872 835) E: PRIVILEGES@WYN.COM 4
ROLL OUT THE RED CARPET As a Privileges Elite member, we want you to feel special when you holiday with an ELITE CHECK-IN SERVICE 2 on arrival at selected resorts. Let your groceries beat you there with the ELITE GROCERY SERVICE! 3* Prior to check-in, we will send an email to your nominated address allowing you to place an order for necessities at specified resorts and then have them waiting for you in your room on arrival. Plus, take advantage of the Privileges DVD library with one COMPLIMENTARY DVD RENTAL 4** during your stay to keep you entertained! To take advantage of any of these benefits and services, please see Reception during your stay. *Fees may apply for grocery delivery. **Only available in rooms that include provision of a DVD player. 5
SPOILT FOR CHOICE As a WorldMark South Pacific Club Owner and Privileges Elite member, not only do you have access to all current and future WorldMark South Pacific Club properties in stunning destinations, but you also have the choice of a range of additional properties in desired locations. ASSOCIATE RESORTS 5 are extra resorts carefully selected for their comfort, quality and popular locations. Associate Resorts may change from time to time depending on demand and a complete list of the current Associate Resorts can be found at W: WORLDMARKSP.COM/ASSOCIATE Privileges Elite members can make reservations using Privileges Qualified Credits at Associate Resorts up to 14 months in advance (subject to availability) and are not subject to a seven-night minimum stay. * 6 *A minimum two-night stay applies for weekend-only bookings and a minimum three-night stay may apply at selected resorts. Note: Access to a limited number of Associate Resorts has been temporarily extended to all WorldMark South Pacific Club Premier Owners who do not have Privileges Qualified Credits subject to specific rules and limitations that may be modified or cancelled by the Developer without notice.
AFFILIATE RESORTS 6 are available to Privileges Elite members thanks to our partnership with sister clubs in North America, giving you access to more than 70 quality WorldMark, The Club resorts located across North America - from Mexico s Coral Baja to Orlando, the home of Walt Disney World - as well as selected CLUB WYNDHAM Plus resorts and rooms. Privileges Elite members can make reservations using Privileges Qualified Credits at WorldMark, The Club resorts up to 11 months in advance (subject to availability) and at selected CLUB WYNDHAM Plus resorts and rooms up to e8 months in advance for arrival from January 2013 (subject to availability). To make a reservation at Associate or Affiliate Resorts, simply log on to worldmarksp.com or contact your Privileges Elite Reservations team: T: AU 1800 076 077 NZ 0800 176 077 FJ 008 003 263 SMS: +61 447 TRAVEL (+61 447 872 835) E: PRIVILEGES@WYN.COM 7
THE AWORLD IS YOUR OYSTER As your Club s dedicated travel agency, Travel by Wyndham makes the world your oyster by catering to all your travel needs. Plus, as a Privileges Elite member, you can save on your travel insurance with a 15% discount 7 on Cover-More Travel Insurance policies arranged through Travel by Wyndham when booking associated international travel. 8
To start planning the holiday of a lifetime today, contact Travel by Wyndham: T: AU 1300 850 160 NZ 0800 850 160 FJ 008 003 263 E: TRAVEL.CLUB@WYN.COM 9
ENJOY LIFE FOR LESS What better way to make the most of your holidays, as well as your everyday life, than experiencing all that a destination has to offer at a discount? In conjunction with Frequent Values, and thanks to partnerships with leading suppliers, we re pleased to offer our valued Privileges Elite members fantastic savings 8 on a range of products and services, including: Up to 20% off at more than 2,000 participating restaurants in Australia and New Zealand, as well as selected leisure activities Online shopping discounts on home appliances, TV and audio, furniture, tours and attractions Gift ideas for all occasions Plus more Keep up-to-date with all the latest offers through the regular e-newsletter or visit: W: WORLDMARKSP.COM/PRIVILEGES 10
PLUS never pay full price green fees at over 200 Australian golf courses again with a GOLFERS PLUS MEMBERSHIP. 9 To opt in to receive your complimentary Golfers Plus membership, simply complete the application form included in this membership pack and send to Privileges Golfers Plus Promotion, Reply Paid 85499, Gold Coast Mail Centre QLD 9725. Contact: T: 1300 739 397 W: GOLFERSPLUS.COM.AU 11
A WHOLE WORLD TO EXPLORE With a complimentary RCI Exchange Membership, 10 the world becomes your holiday playground. Exchange your Privileges Qualified Credits for a week in more than 4,000 RCI affiliated resorts in over 100 countries around the world or enjoy the flexibility of Split Weeks and Nightly Stays at more than 600 selected resorts. Plus, for a last minute getaway, RCI Instant Exchange * gives you access to seven-night stays in any available unit size, in any available location, in any season for just 3,000 Privileges Qualified Credits within 30 days of travel. To make an exchange, simply log on to worldmarksp.com and select RCI Exchange or contact RCI directly on: T: AU 1300 737 667 NZ 0800 737 667 Full Week. Up to 24-Month Booking Window ** Room Type Season Credits Blue 4,000 Studio White 6,000 Red 8,000 Blue 5,000 One-Bedroom White 7,000 Red 9,000 Blue 6,000 Two-Bedroom White 8,000 Red 10,000 Blue 7,000 Three-Bedroom White 9,000 Red 12,000 Instant Exchange * 3,000 12 *Available at selected resorts and subject to availability. **Taxes and housekeeping fees may apply, however Privileges Diamond and Platinum members may receive complimentary housekeeping per reservation made. Resort fees are non-refundable and subject to change without prior notice. All Credit values are per week.
RCI ELITE BENEFITS Privileges Elite members also receive additional special treatment thanks to RCI ELITE BENEFITS, 11 including: An ongoing $10 discount on your exchanges with RCI * Free Guest Certificate *^ RCI Cancellation Protection *^ A free three-month SPACEBANK Extension *^ Refer to your RCI Elite Benefits booklet enclosed in this Privileges Elite membership pack. To take advantage of your RCI Elite Benefits, contact RCI directly on: T: AU 1300 737 667 NZ 0800 737 667 *Not available when exchanging online. May only be redeemed by contacting RCI by phone. ^One time use per calendar year. 13
LAZE ON A CRUISE Explore the seven seas in style with your complimentary ICE International Cruise and Excursions Inc. (ICE) Membership. 12 As a Privileges Elite member you can exchange your Privileges Qualified Credits towards an amazing range of cruising options as well as special cruise pricing without having to use your Privileges Qualified Credits. 14
To get cruising, contact ICE: T: AU 1300 723 199 NZ 0800 699 012 INTL +61 7 5514 3382 W: WYNDHAM.ICEVACATIONS.COM.AU 15
PRIVILEGES HOLIDAY EXTRAS As a Privileges Elite member, you have the ability to exchange your Privileges Qualified Credits at a variety of international holiday hot spots supplied by PRIVILEGES HOLIDAY EXTRAS 13 partners. These bookings are exclusive to qualified Privileges members only, * so the only decision you have to make is where to go. Check the website for availability and destinations: WORLDMARKSP.COM/PRIVILEGES/HOLIDAYEXTRAS 16 *Privileges member-only benefit. Fees may apply for guest bookings.
Once you ve made your selection, to exchange your Privileges Qualified Credits, contact your Privileges Elite Reservations team: T: AU 1800 076 077 NZ 0800 176 077 FJ 008 003 263 SMS: +61 447 TRAVEL (+61 447 872 835) E: PRIVILEGES@WYN.COM For cash bookings, contact RCI directly on: T: AU 1300 737 667 NZ 0800 737 667 FJ +61 7 5588 9999 Bookings available Monday to Friday between 9am and 5pm AEST. 17
STRETCH YOUR VACATION CREDITS FURTHER Save your Privileges Qualified Credits for another day and take advantage of these fantastic cash options great for planning that quick getaway or to help out with your dream holiday. FUN TIME 14 is definitely the way to go for that last minute getaway! As a Privileges Elite member, you can book up to 28 days from your travel date at any WorldMark South Pacific Club * or Associate Resort * for a maximum of five nights at these very attractive cash rates: Australian & New Zealand Resorts: Fijian Resorts: AUD6.5 cents per Credit AUD7.5 cents per Credit Privileges Elite members may make one Fun Time weekend-only booking per 6,000 Vacation Credits per calendar quarter. ONE-TIME CREDITS 15 allow you to either complete a dream reservation when you re a little short on Vacation Credits, or as a cash option if you d like to save all of your Vacation Credits. As a Privileges Elite member, receive 10% off the standard One-Time Credit rate any time you need them. 18 *Subject to availability.
To book, log on to worldmarksp.com or contact your Privileges Elite Reservations team: T: AU 1800 076 077 NZ 0800 176 077 FJ 008 003 263 SMS: +61 447 TRAVEL (+61 447 872 835) E: PRIVILEGES@WYN.COM Plus, Privileges Platinum members may also receive 10% ADDITIONAL OWNER REFERRAL AWARD CREDITS 16 every time you refer friends and family who then become WorldMark South Pacific Club Owners. That means more holidays for you without touching your annual Vacation Credits! For more details contact Friends First: T: AU 1800 FRIEND (1800 374 363) NZ 0800 440 418 W: WORLDMARKSP.COM/FRIENDSFIRST E: FRIENDS.FIRST@WYN.COM 19
WYNDHAM HOTELS INTERNATIONAL PREFERRED RATES Enjoy up to 20% off the best cash rate at selected Wyndham Hotels and Resorts plus all core brands. Plus, as a Privileges Elite member, you also have the ability to use your Privileges Qualified Credits to secure accommodation at selected great Wyndham Hotel properties. 17 To make a reservation, contact your Privileges Elite Reservations team: T: AU 1800 076 077 NZ 0800 176 077 FJ 008 003 263 SMS: +61 447 TRAVEL (+61 447 872 835) E: PRIVILEGES@WYN.COM W: WORLDMARKSP.COM/PRIVILEGES 20
ACHIEVE PRIVILEGES DIAMOND STATUS: YOUR NEXT STEP UP Step up to Privileges Diamond and open the door to an even wider world of holiday freedom: more options, more flexibility, more holidays and more destinations. As a Privileges Diamond member, not only are you entitled to all the Privileges benefits of lower membership levels, but you also gain access to additional fantastic benefits as well: More resort perks, including Complimentary Housekeeping, 18 Broadband, 19 Resort Activities 20 and more entertainment with three Complimentary DVD Rentals 4 Ability to use Credits for travel with Personal Choice 21 once every other Anniversary Year Extended booking windows and maximum night stays Plus even more discounts and benefits To find out more, call Owner Enhancements on the number below or speak to your Resort Host during your next stay: T: OWNER ENHANCEMENTS 1300 703 721 21
PRIVILEGES PROGRAM RULES 22 *Privileges by Wyndham ( Privileges ) is provided by Wyndham Vacation Resorts Asia Pacific Pty Ltd, which is the Developer of the WorldMark South Pacific Club by Wyndham. The benefits bestowed under the Privileges program are provided at the complete discretion of the Developer, which may revoke, modify or add benefits at any time at its discretion without prior notice. Privileges comprises various membership tiers and the benefits obtained through Privileges will vary depending on the tier of membership. The current tiers of Privileges membership are: Privileges White: Only available to non-worldmark South Pacific Club Owners Privileges Blue: A non-qualified and limited tier level, with no Ownership enhancement benefits, available to WorldMark South Pacific Club Premier Owners who do not have Privileges Qualified Credits Privileges: 6,000-19,999 Privileges Qualified Credits Privileges Elite: 20,000-34,999 Privileges Qualified Credits Privileges Diamond: 35,000-62,999 Privileges Qualified Credits Privileges Platinum: 63,000 or more Privileges Qualified Credits Additionally, the below is only available to eligible Privileges Platinum members: 100 Club: For Privileges Platinum members who have a minimum of 100,000 Annual Vacation Credits that are also Privileges Qualified (Annual Credits exclude Bonus, Award and One- Time Credits as well as borrowed and saved Vacation Credits). The Developer has established the Privileges program whereby a WorldMark South Pacific Club by Wyndham Premier Owner ( Premier Owner ) who is a qualified Privileges member and is in good standing can redeem certain WorldMark South Pacific Club Vacation Credits ( Privileges Qualified Credits ) for holiday and travel opportunities outside of the Club; or who is in good standing but not a qualified Privileges member or above who, at the sole discretion of the Developer, has been extended certain Privileges benefits described in the Privileges program herein and at worldmarksp.com/privileges. The Developer has further established these Privileges program rules, which may be amended from time to time at its discretion, in connection with the use of the benefits described herein. Benefits are also subject to the separate Terms and Conditions of their individual providers and are subject to change from time to time. The Developer has also developed a discount program in conjunction with Frequent Values and various business partners and, at its sole discretion, will make available to both Owners and non-owners of the WorldMark South Pacific Club on the basis they opt in to receive the benefit as part of the Privileges program. The selected resorts managed by Wyndham Vacation Resorts Asia Pacific Pty Ltd and Resort Management by Wyndham Pty Ltd at the time of printing: 1- WorldMark South Pacific Club by Wyndham Denarau Island 2- Wyndham Vacation Resorts Asia Pacific at Ramada Marcoola Beach 3- WorldMark South Pacific Club by Wyndham Golden Beach 4- Wyndham Vacation Resorts Asia Pacific Kirra Beach 5- Wyndham Vacation Resorts Asia Pacific Flynns Beach 6- Wyndham Vacation Resorts Asia Pacific Sydney 7- WorldMark South Pacific Club by Wyndham Ballarat 8- Wyndham Vacation Resorts Asia Pacific Seven Mile Beach 9- Wyndham Vacation Resorts Asia Pacific Perth 10- Wyndham Vacation Resorts Asia Pacific Dunsborough 11- WorldMark South Pacific Club by Wyndham Rotorua 12- Wyndham Vacation Resorts Asia Pacific Wanaka 13- Wyndham Vacation Resorts Asia Pacific Coffs Harbour - Treetops 14- Wyndham Vacation Resorts Asia Pacific at Ramada Port Douglas 15- Wyndham Vacation Resorts Asia Pacific Torquay 16- Wyndham Vacation Resorts Asia Pacific Surfers Paradise 17- WorldMark South Pacific Club by Wyndham at Ramada Resort Phillip Island (coming soon) These resorts are subject to change. *Privileges by Wyndham is a benefit offered by Wyndham Vacation Resorts Asia Pacific Pty Ltd to eligible Owners of Privileges Qualified WorldMark South Pacific Club Premier Owner Vacation Credits, which may be terminated by Wyndham Vacation Resorts Asia Pacific Pty Ltd at its sole discretion, and does not and is not intended to fall within the ambit of AFS Licence No. 225200 held by Wyndham Vacation Resorts South Pacific Ltd ACN 090 503 923. Use of, or participation in, the Privileges program is completely voluntary. Privileges members can opt out of the Privileges program at their discretion at any time. Payment of any membership fee or other cost associated with Privileges will be provided to Wyndham Vacation Resorts Asia Pacific Pty Ltd. To remain a Privileges member, the Privileges membership fee must be paid in full. The continued availability of the Privileges program is not necessary for a WorldMark South Pacific Club Premier Owner s use and enjoyment of any accommodation in WorldMark South Pacific Clubowned properties. No costs associated with the Privileges program are passed on to WorldMark South Pacific Club Owners. Participation in the Privileges program is separate from Ownership in WorldMark South Pacific Club and the Privileges program can be modified or discontinued at any time. WorldMark South Pacific Club Premier Owners should not purchase a WorldMark South Pacific Club Ownership in reliance on the continued availability or renewal or extension of the Privileges program, which may be withdrawn by Wyndham Vacation Resorts Asia Pacific at its discretion, at any time. Wyndham Vacation Resorts Asia Pacific Pty Ltd ACN 090 083 613. 1 9-Month and 13-Month Reservation Reminders: Privileges Elite members and above may request an electronic mail (email) reminder seven (7) days prior to the beginning of a 13-month reservation window and seven (7) days prior to the 9-month reservation window at selected resorts managed by Wyndham Vacation Resorts Asia Pacific and Resort Management by Wyndham Pty Ltd, noted previously. Wyndham Vacation Resorts Asia Pacific is not responsible for undeliverable messages or recipient s equipment malfunctions. This benefit does not guarantee that any specific reservation will be available.
2 Elite Check-in Service: Privileges Elite members and above are eligible to receive an expedited check-in. The room may be available before the usual check-in time of 4pm. The Privileges Welcome Wallet is made available at the Elite Check-in board so the eligible Privileges member can expedite their check-in without waiting for reception staff to commence registration. This benefit is only available at selected resorts managed by Wyndham Vacation Resorts Asia Pacific and Resort Management by Wyndham Pty Ltd. 3 Elite Grocery Service: Privileges Elite members and above will be provided an electronic mail (email) reminder and grocery list fourteen (14) days prior to their check-in date. When they have indicated his/her choices from the list of items no less than 72 hours prior to arrival, the specified goods will be delivered to the apartment by 4pm on arrival date. Wyndham Vacation Resorts Asia Pacific is not responsible for undeliverable messages or recipient s equipment malfunctions. A delivery fee (if applicable) needs to be paid by the Privileges member upon check-out along with the cost of groceries. This benefit is only available at selected resorts managed by Wyndham Vacation Resorts Asia Pacific and Resort Management by Wyndham Pty Ltd, noted above. Grocery reminders will not be sent for new bookings made within 96 hours of arrival. 4 Complimentary DVD Rental: Privileges Elite members may receive one, Privileges Diamond members may receive three and Privileges Platinum members may receive unlimited Complimentary DVD Rentals per reservation. Choice of DVD rentals is limited to those that are available at the resort. This benefit is only available at selected resorts managed by Wyndham Vacation Resorts Asia Pacific and Resort Management by Wyndham Pty Ltd in rooms that include provision of a DVD player. 5 Associate Resorts: Entitles qualified Privileges members and above to redeem Privileges Qualified Credits and use the Fun Time benefit for reservations at certain resorts associated with the Developer. The Developer, at its sole discretion, has extended the use of various Associate Resorts to all Premier Owners (who may or may not be Privileges Blue members) who are in good standing as a benefit that enables them to use a limited booking window for Associate Resorts. A Premier Owner s access is for a limited duration, subject to additional restrictions and may be removed or modified by the Developer without notice. Privileges members and Premier Owners will be subject to rules and guidelines of operation that may be applicable at each Associate Resort. Reservations are subject to availability and are made available through the Developer. The time period to make a reservation at an Associate Resort may vary by location or Privileges tier. The following table outlines the booking windows for Privileges members and Premier Owners. Membership Level WorldMark South Pacific Club by Wyndham Premier Owners Privileges Privileges Elite, Diamond and Platinum Booking Window Up to 3 months (limited resorts) Up to 13 months Up to 14 months The Privileges member or Premier Owner is responsible for any taxes payable in connection with a reservation at an Associate Resort. The cancellation provisions set forth below shall apply in connection with the cancellation of an Associate Resort reservation. Privileges members or Premier Owners may cancel reservations at Associate Resorts without penalty by giving email, written, or telephone notice, which must be received within the following time periods: For Reservations Made 61 days to 14 months in advance 15 days to 60 days in advance 48 hours to 14 days in advance No Later Than 30 days before check-in 10 days before check-in 48 hours before check-in 0 hours to 48 hours No cancellation If cancelled in less than the required number of days, the Privileges member or Premier Owner will be charged the applicable number of Vacation Credits. After check-in, there is no refund of the Vacation Credits in the event of an early check-out. Cancellations by telephone must be received by contacting the Privileges Elite Team on the contact details and during business hours noted on the back of this program guide. These hours are subject to change. Vacation Credits used towards this feature require a minimum of three months (90 days) validity to be accepted. 6 Affiliate Resorts: Available to qualified Privileges members whereby access to WorldMark, The Club (US) resorts and selected CLUB WYNDHAM Plus resorts and rooms is offered as a benefit by the Developer and as such is subject to change or termination without notice. The parent company, Wyndham Resort Development Corporation, has the right to terminate or suspend a Privileges member s reservation if that member s WorldMark South Pacific Club Premier Ownership and/or Privileges membership has been terminated or suspended by the Developer and/or WorldMark South Pacific Club. There is no guarantee that the Developer will remain affiliated with Wyndham Resort Development Corporation after the expiration or termination of the Exchange Network Agreements, which allow for these benefits to be offered, or whether the same or similar programs will continue to be available to Privileges members in the future. WorldMark, The Club North American and CLUB WYNDHAM Plus Owners can book their respective resorts 13 months in advance while qualified Privileges members (and eligible Premier Owners) can book WorldMark, The Club resorts 11 months in advance and selected CLUB WYNDHAM Plus resorts and rooms either up to eight months (qualified Privileges, Privileges Elite and Privileges Diamond members) or nine months (Privileges Platinum members). Therefore, there is a risk that qualified Privileges members and above will not be able to reserve WorldMark, The Club resorts and selected CLUB WYNDHAM Plus resorts and rooms as desired since North American Owners have a longer booking window. When exchanging into a WorldMark, The Club resort or selected CLUB WYNDHAM Plus resort and rooms, Privileges members must abide by their rules and guidelines and will be responsible for any usage fees or taxes incurred 23
as a result of your holiday stay. Additional occupancy taxes, fees or charges imposed by some local councils ranging from approximately US$1 to US$15 per night may also be incurred. Privileges members may only use Privileges Qualified Credits for reservations at Affiliate resorts. Fun Time, Bonus Time, Bonus Credits and One-Time Credits are not accepted. Bookings for selected CLUB WYNDHAM Plus resorts and rooms may be made from October 2012 with arrival dates not before January 2013 only. Only a limited number of rooms in selected CLUB WYNDHAM Plus resorts are available under this agreement and may change from time to time. They currently include: Grand Desert - Las Vegas, Nevada. Royal Garden - Waikiki, Hawaii. Bali Hai - Kauai, Hawaii. Towers on the Grove - Myrtle Beach, South Carolina. Sky Line - Atlantic City, New Jersey. Kingsgate - Williamsburg, Virginia. Bonnet Creek - Orlando, Florida. Nashville - Nashville, Tennessee. 7 Travel Insurance Discount: Privileges Elite members may receive 15% discount, Privileges Diamond members 20% discount and Privileges Platinum members 25% discount off Cover-More Travel Insurance policies arranged through Travel by Wyndham and only when members complete an international travel booking with Travel by Wyndham. Privileges members should consider the Product Disclosure Statement before deciding about the insurance. Insurance administered by Cover-More, issued by Great Lakes Reinsurance (UK) PLC ARBN 127 740 532, ABN 18 964 580 576, AFSL No. 318603, trading as Great Lakes Australia. 2011 Cover-More Insurance Services Pty Ltd ABN 95003114145 AFSL 241713. Benefit is only available while Travel by Wyndham maintains a commercial agreement with Cover-More insurance and contract and commission levels remain as they are currently. Discount levels subject to change should any part of the commercial agreement with Cover-More Insurance change. 8 Privileges Loyalty and Discount Benefits: Wyndham has developed a discount program in conjunction with Frequent Values and various business partners and, at its sole discretion, will make offers available to both Owners and non-owners of the WorldMark South Pacific Club on the basis they opt in to receive the benefit as part of the Privileges program and pay the applicable fee. However, for qualified Privileges members and above, who are in good standing, access to this benefit is included in their Privileges membership. For full Terms and Conditions, please go to worldmarksp.com/privileges. 9 Golfers Plus Membership: Privileges Elite members and above, who are in good standing, may opt in to obtain a maximum of two Golfers Plus memberships to enjoy the savings and discounts offered as part of the Golfers Plus program. The Golfers Plus membership is activated 10 days from receiving eligible membership enrolment form found in this pack. For further Terms and Conditions on the Golfers Plus membership, please refer to the website at golfersplus.com.au. 10 RCI Exchange Membership: Qualified Privileges members also receive membership in the RCI Pacific Pty Ltd accommodation exchange programs. Qualified members may exchange their Privileges Qualified Credits for a full week or nightly stays at participating RCI Affiliated Resorts. Annual membership in RCI is provided at no additional cost subject to the Privileges member being in good standing. Exchanging through RCI requires specific exchange fees and may require additional housekeeping fees and taxes. Exchanging through RCI Affiliated Resorts is subject to RCI Terms and Conditions. Fees are subject to change without notice and at the discretion of RCI. Nightly Stays/Split Weeks. 10-Month Booking Window * Room Type Studio One-Bedroom Two-Bedroom Three- Bedroom Season Mon-Thu Credits Fri-Sun Red 960 1,600 White 720 1,200 Blue 480 800 Red 1,080 1,800 White 840 1,400 Blue 600 1,000 Red 1,200 2,000 White 960 1,600 Blue 720 1,200 Red 1,440 2,400 White 1,080 1,800 Blue 840 1,400 * Taxes and housekeeping fees may apply. Resort fees are non-refundable and subject to change without prior notice. All Credit values are per week. 24
Fees * Fee Type Resort Exchange Fees Cruise Exchange Fees Guest Certificate Cancellation Fees Australian Members 4 nights or more - Pacific: AUD$119 (per booking) 4 nights or more - International: AUD$119 - $229 (per booking) Less than 4 nights: AUD$25 (per night)* AUD$229 AUD$30 Over 22 days: AUD$75 Within 21 days: entire booking fee New Zealand Members 4 nights or more - Pacific: NZD$119 - $130 (per booking) 4 nights or more - International: NZD$130 - $229 (per booking) Less than 4 nights: NZD$27 (per night)* NZD$229 NZD$30 Over 22 days: NZD$75 Within 21 days: entire booking fee * Taxes and housekeeping fees may apply. Resort fees are non-refundable and subject to change without prior notice. All Credit values are per week. 11 RCI Elite Benefits: These benefits are issued to all qualified Privileges Elite, Diamond and Platinum members by RCI Pacific Pty Ltd. 12 ICE Cruise Exchange Membership: Qualified Privileges members also receive membership with the cruise exchange program provided by International Cruise & Excursions, Inc. ( ICE ). Privileges members may exchange Vacation Credits for various cruise options and/or fly/cruise packages as offered from time to time by the provider. Vacation Credits used towards this feature require a minimum of six months (180 days) validity to be accepted. Access to cruise options in ICE is provided at no additional cost subject to the Privileges member being in good standing. Exchanging through ICE may provide options with additional fees but does not require specific exchange fees. Taxes, port charges, surcharges, etc. as determined by the nature of the specific options taken by the Privileges member, may also be required. Exchanging through ICE is subject to ICE Terms and Conditions. Fees are subject to change without notice from ICE. 13 Privileges Holiday Extras: Qualified Privileges members will gain access to additional resort inventory provided by external suppliers 121 days from desired arrival date. If a Privileges Holiday Extras booking is cancelled, the Privileges member may be charged the applicable number of Privileges Qualified Credits as follows: 22 Days or More prior to arrival date: Full Credits returned to Privileges member 21 Days or Less prior to arrival date: No Credits returned to Privileges member Access to Privileges Holiday Extras is subject to availability. Privileges Holiday Extras inventory is not provided by the Developer and therefore the Privileges member makes the bookings subject to the external suppliers Terms and Conditions. This product will not be offered for bookings within 31 days of arrival. This is a Privileges member only benefit and fees may apply for booking on behalf of guests. 14 Fun Time: Entitles qualified Privileges members to reserve WorldMark South Pacific Club Apartments and Associate Resorts prior to arrival as follows: Premier and Privileges Blue Max. Consecutive Nights Max. No. Weekend Only Bookings 3 1 per 6,000 Credits per Calendar Quarter Privileges 4 1 per 6,000 Credits per Calendar Quarter Privileges Elite Privileges Diamond Privileges Platinum Booking Window 0-14 Days 0-21 Days 5 1 per 6,000 Credits per Calendar Quarter 0-28 Days 6 Unlimited 0-35 Days 7 Unlimited 0-42 Days The Developer, at its sole discretion, has extended Fun Time to all Premier Owners in good standing, who may or may not be Privileges Blue members, as a benefit that enables a WorldMark South Pacific Club Premier Owner to reserve WorldMark South Pacific Club Apartments and Associate Resorts from 0 to 14 days prior to arrival. Privileges members and Premier Owners will access Fun Time via the purchase of One-Time Credits from the Developer subject to the prepayment of a fee as determined by the Developer. This fee is subject to change and is currently AUD6.5 cents per Credit for Australian and New Zealand resorts and AUD7.5 cents per Credit for Fijian resorts. The Privileges member or Premier Owner agrees to use One-Time Credits within the WorldMark South Pacific Club s Guidelines and Regulations for making Vacation Credit reservations, therefore a Fun Time reservation made 25
26 while the Owner still has free housekeeping tokens in his/ her account for the Anniversary Year will utilise an existing token. If no such tokens are available, the housekeeping fee prescribed for a similar size WorldMark South Pacific Club Apartment will apply. Fun Time is subject to availability and the length of a Fun Time reservation is subject to the restrictions set forth in the following table. Reservations can be made for more than one resort, provided that the Fun Time portions of these reservations are not for more than the following specified maximum number of consecutive nights. Except as provided herein, there is no limit to the number of Fun Time reservations. Consult the latest Product Disclosure Statement for full Terms and Conditions and how to use Fun Time in conjunction with One-Time Credits. Privileges members or Premier Owners may cancel Fun Time reservations without penalty by giving email, written, or telephone notice, which must be received within the following time periods: For Reservations Made No Later Than 61 days to 14 months in 30 days before check-in advance 15 days to 60 days in 10 days before check-in advance 48 hours to 14 days in 48 hours before check-in advance 0 hours to 48 hours No cancellations After check-in, there is no refund of fees in the event of an early check-out. There will be a 48-hour waiting period between a cancellation and a new reservation. Cancellations by telephone must be received by contacting the Privileges Elite Team on the contact details and during business hours noted on the back of this program guide. These hours are subject to change. 15 One-Time Credits: Qualified Privileges members are eligible to purchase One-Time Credits at the discount specified for use in connection with reservations as set forth in the WorldMark South Pacific Club Guidelines. Eligible Privileges members may use One-Time Credits up to thirteen (13) months prior to arrival following the same guidelines set forth in the WorldMark South Pacific Club Guidelines. The purchase of One-Time Credits is subject to availability. A reservation must be made at the time the One-Time Credits are purchased. The fee for purchasing One-Time Credits is payable at the time of the reservation. The cost to purchase One-Time Credits is determined by and at the discretion of the Developer and is subject to change. Reservations may include weekend-only reservations. Privileges members may cancel reservations made with One-Time Credits without penalty by giving email, written or telephone notice, which must be received within the following time periods: For Reservations Made 61 days to 14 months in advance 15 days to 60 days in advance 48 hours to 14 days in advance No Later Than 30 days before check-in 10 days before check-in 48 hours before check-in 0 hours to 48 hours No cancellations After check-in, there is no refund of fees in the event of an early check-out. If there is only one unit left, there will be a 48-hour waiting period between a cancellation and a new reservation. Cancellations by phone must be received by contacting the Privileges Elite Team on the contact details during the business hours noted on the back of this booklet. These hours are subject to change. Cancellations made within the specified time periods will result in a refund of the cost of One-Time Credits. If cancellation occurs in less than the required time frame, the cost of One-Time Credits will not be refunded, nor will the One-Time Credits be reimbursed. After check-in, there is no refund of the cost of One-Time Credits in the event of an early check-out, nor will the One-Time Credits be reimbursed. 16 Additional Owner Referral Award Credits: Privileges Elite members and above may be eligible to receive Award Credits, in addition to those normally offered for such referrals, in connection with the referral of friends and family who then become WorldMark South Pacific Club Owners based on the following: Privileges Elite members Privileges Diamond members Privileges Platinum members 10% more Owner Referral Rewards 15% more Owner Referral Rewards 20% more Owner Referral Rewards Please note, Award Credits do not add to your balance of Privileges Qualified Credits and therefore are not eligible to trial higher tiers or benefits. Please contact a Friends First Representative for details by calling 1800 FRIEND (1800 374 363). New Zealand members call 0800 440 418. 17 Wyndham International Preferred Rates: Qualified Privileges members have access to Wyndham International Preferred Rates, which are subject to availability and may change or can be substituted without notice. There are currently five (5) properties available for Privileges members when using their Privileges Qualified Credits. Bookings may require up to 72 hours to confirm due to time differences between Australia and the United States. Cancellation policies vary based on specific locations selected. Cancellation terms and policies will be provided at time of booking. The current hotels are: Wyndham Orange County CA Wyndham Rio Mar Beach Resort Wyndham Peach Tree Conf Centre GA Wyndham Galvez TX Hotel Galvez A Wyndham Historic Hotel
18 Complimentary Housekeeping: Privileges Diamond members and above are eligible for one (1) Complimentary Housekeeping Service at the end of each stay at WorldMark South Pacific Club resorts, Associate Resorts, Affiliate Resorts and exchanges. This benefit does not apply when utilising the Personal Choice benefit. 19 Complimentary Broadband: Available to Privileges Diamond members and above. To prevent unauthorised use, the broadband provider may impose a daily download limit on all accounts, fees may occur if download limits are exceeded. This benefit is only available at selected resorts managed by Wyndham Vacation Resorts Asia Pacific and Resort Management by Wyndham Pty Ltd. 20 Complimentary Resort Activities: Available to Privileges Diamond members and above, this benefit is only available at selected resorts managed by Wyndham Vacation Resorts Asia Pacific and Resort Management by Wyndham Pty Ltd. Activities may differ from resort to resort and change from time to time. Activities offered exclude motorised equipment, catamarans, coin-operated machines, activities supplied by a third party and any other activity exclusions that may be advised by the resort of redemption. Use of activities and equipment may not be redeemed for consecutive time slots and are subject to availability. Privileges members participate in any activity at their own risk and release, discharge and indemnify Wyndham Vacation Resorts Asia Pacific Pty Ltd, its subsidiaries and all other associated entities and personnel from and against all liability and negligence in relation to any loss or injury that may be suffered by the Privileges member, whether caused by an activity or any Service Provider s negligence or otherwise. The recipient agrees and accepts all Terms and Conditions, including those applicable to any Service Provider, by redeeming the voucher. 21 Personal Choice: Privileges Diamond members may convert their Privileges Qualified Credits every other Anniversary Year and Privileges Platinum members once every Anniversary Year toward the purchase of a qualified travel option made available through Travel by Wyndham Pty Ltd ACN 090 106 077 (Travel by Wyndham). Travel options are subject to availability. Additional transaction fees, taxes and incidental charges may apply. Cancellation policies vary based on the specific travel option offered. Cancellation terms and policies will be provided at time of booking the specific travel option. Privileges Qualified Credits used towards this feature require a minimum of forty-five (45) days validity to be accepted, may only be sourced from Vacation Credits allocated to the Privileges member s Owner account in the first instance (not transferred from other Privileges members or WorldMark Owners). For the purposes of this benefit, year means a WorldMark South Pacific Club Owner s Anniversary Year. Please note, the Complimentary Housekeeping benefit does not apply to Personal Choice.
For more information: Email PRIVILEGES@WYN.COM Go to WORLDMARKSP.COM/PRIVILEGES Book an Owner Education Session at: WORLDMARKSP.COM/EDUCATION Attend an In-house Owner Update Phone Privileges Elite Reservations team on AU 1800 076 077 NZ 0800 176 077 FJ 008 003 263 Office Hours: Monday to Friday from 7am to 8pm AEST Saturday and Sunday from 8:30am to 4:30pm AEST Wyndham Vacation Resorts Asia Pacific Pty Ltd ACN 090 083 613. SA6927c