2012/TMM7/003 Agenda Item: 13 Presentation to APEC Tourism Minister s Meeting Purpose: Information Submitted by: AICST 7 th Tourism Ministerial Meeting Khabarovsk, Russia 24 July 2012
Presentation to APEC Tourism Minister s Meeting Khabarovsk, Russia July 2012 Established by TMM in 2002 Research, Project Management Specialising in Sustainable Tourism & Management Permanent Guest to the TWG Undertaking projects for APEC TWG Self funding 1
2010 APEC Funded Managed By Peru Following Bali Bombing in 2002, AICST produced first Tourism Management Guide UNWTO & PATA were partners in the project. Funding provided by Australian Government. 2
Following 2004 Indian Ocean tsunami, AICST produced 2 nd Report Again with support from UNWTO and PATA In: English, Chinese, Indonesian, Thai, & Vietnamese 3
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RISK MANAGEMENT AND EC3 GLOBAL Destination Business Business Planning Training and capacity Tourism Supply chain Operational risk Establish context Identify and analyse Evaluate and treat An Integrated Approach and Crisis Management Media and communication Natural Disaster management Prevention and mitigation Preparedness and planning Destination wide Recovery processes Tourism crisis management response 5
RISK MANAGEMENT AND EC3 GLOBAL Bounce Back Tourism Management Guide prepared by PATA in 2011 Don t t It Tourism T i Resilience kit Queensland d& Australia 2012 Regional Tourism Crisis Management Plan Template Australia 2007 Business Continuity Planning Guide Australia 2009 Climate Change Action Plan Great Barrier Reef 2007 2012 Business Floodsafe Toolkit & Plan Australia What is Sustainable Tourism Online (STO)? Sustainable Tourism Online (STO) is a comprehensive online information resource delivering substantial research, data and tools. & Crisis Management focuses upon four main themes Destinations, Corporations, Small Business, & Environmental. It also offers relevant information and knowledge on broader sustainability themes. 6
Featured Content Destinations Assessing Destination risk Developing a Mgmt Strategy Recovering from a Crisis Corporations Assessing Corporate risk Developing a Mgmt Strategy Recovering from a Crisis Small Business Assessing Small Business risk Developing a Mgmt Strategy Recovering from a Crisis Environmental Identifying potential envrio. s Implementing precautionary measures Mitigating Online Community Our Sustainable Tourism Online Community is designed to provide a platform for a range of users of this portal to be involved in a dynamic tourism and sustainability environment. Industry, government, academic and other professionals can identify appropriate new research, tools and knowledge, share resources and participate in ongoing discussions relating to sustainability issues, challenges and solutions. Registered users of Sustainable Tourism Online can connect with other professionals and experts through moderated discussions on a range of sustainability issues and innovations relative to businesses and destinations. 7
Online Community Our Sustainable Tourism Online Community is designed to provide a platform for a range of users of this portal to be involved in a dynamic tourism and sustainability environment. Industry, government, academic and other professionals can identify appropriate new research, tools and knowledge, share resources and participate in ongoing discussions relating to sustainability issues, challenges and solutions. Registered users of Sustainable Tourism Online can connect with other professionals and experts through moderated discussions on a range of sustainability issues and innovations relative to businesses and destinations. /risk crisis management 8