Express Air Travel & Tours CORPORATE POFILE
Contents 1. Location/Contacts 2. Executive Summary 3. Chairman Message 4. Management of Express Air Travel & Tours 5. Company Overview 6. Expertise 7. Clients 8. Management Philosophy
Location/Contacts Express Air Travel & Tours, 5, Mezzanine Floor, Shan Plaza, Blue Area, Islamabad. Tel: +92 51 2805410-11 Fax: +92 51 2805409 Name of the contact persons in Islamabad: 1- Sajid Mahmood Malik Email: smmalik@expressair.com.pk 2- AhsenAzher Sheikh Email: ahsen@expressair.com.pk Express Air Travel & Tours, UG 373, Deans State Center, Peshawar Cantt. Tel: +92 91 5250665 Name of the contact persons inpeshawar: 1- Asif Majeed Khan Email: amajeed@expressair.com.pk
Executive Summary Opportunities in Growth The Marketplace Has seen tremendous growth in the past decade and there is huge potential for the future. With developments in economy, the needs of travelers are on the rise too in both business and leisure travel. Express Air Travel& Tours team have been in the travel business since decades in different region of the world especially in central Asian region and have been dealing with top most airlines and top most brands, we are in a unique position to understand the way business moves in the regions. Our team has vast experience in dealing with the Airlines GSAs & PSAs in the past and now in the best position to keep it on InshAllah, Chairman Message
Chairman Message Express Air Travel & Tours has been in business for the past 02 years in the region, during these wonderful years, I always believed in servicing our customers beyond their expectations and our approach has been to excite our customers and not just satisfy them. Our dedication to excellence is behind everything we have achieved so far. After completing two successive years, Alhamdulillah, we are a step ahead towards IATA certification and InshAllah it will be done in couple of months. As a company, we have invested substantial resources, both financial and human, to create an environment in which our sales and services employees are able to meet all our customers requirements. This, in turn, has given customers a very high level of confidence in our agency. I am confident that our commitment to excellence will soon make Express Air Travel & Tours the standard by which others in our industry will be measured in the years ahead. InshAllah, That is why our slogan is YOUR S TRAVELCOMPANION Warm regards Khalid Abdul Malik Kureishy
Management Khalid Abdul Malik Kureishy Chairman Email: kkureishy@expressair.com.pk SajidMahmood Malik Managing Partner Email: smmalik@expressair.com.pk AhsenAzher Executive Director Email: ahsen@expressair.com.pk Syed SohailAsif Director Finance Email: sohail@expressair.com.pk SaqibMunir Manager Reservations Email: smunir@expressair.com.pk MahmoodKureshi Manager sales and Marketing Email: mkureshi@expressair.com.pk AsifMajeed Khan Executive Manager (Peshawar) Email: amajeed@expressir.com.pk
Company Overview General Information The inception of Express Air Travel & Tours as a Travel consultant in Islamabad and Peshawar, believes that there is need to redefined the entire travel & tourism industry in Pakistan, to bring in professional personnel s as the industry is badly lacking of professionalism where growing clientele is served with exclusive handling throughout the journey, irrespective of the volume of business or class travelled. Alhamdulillah our service standards are unmatched even today, by our competitors who have been in this business for more than four decades. That s why, we say, Alhamdulillah, that we are different from others. Our Capabilities are based Alhamdulillah on our wide experience and understanding of the travel industry and general business environment within Pakistan/Central Asia and rest of the world. With our thorough understanding of the business and leisure travel market, we believe we have the ability to service your establishment, and ensure the highest travel industry service standards.inshallah, Our Team blends extensive experience and knowledge in the travel industry with a particular focus on travel from Pakistan to other destinations throughout the world. We are uniquely placed to undertake this important role for the following reasons: We are, Alhamdulillah, well established within the market and have built good relationships with major clients, businesses and Government regulatory agencies in the region; Alhamdulillah, We have highly qualified, experienced staff who ensure our clients receive the highest standards of service; Our management team is highly respected throughout the region; We have built strong relationships with all the major airlines servicing the region; And, Alhamdulillah, our team has immense knowledge of travel & tourism industry in order to understand the needs of the clients.
Expertise Air Travel Services Confirmed seat on your request domestic & International flights. The class of travel may not be guaranteed, but the flight will be InshAllah, Allocation of requested seats on prior request. Exclusive Corporate Deals with Domestic as well as International Airlines. Enrolment and follow-up on frequent flyer memberships on all participating airlines for Frequent travelers. 24-hour reservation & ticketing - 7 days a week Pro-active travel consultants & dedicated Account Managers Business travel scheduling and tailor-made personal travel Innovative & competitive pricing Corporate Sales & Services Department Express Air Travel & Tours has established a corporate handling department in order to maintain high professional standards of service to this highly demanding segment of our business. In an increasingly competitive business environment, this department caters to all spheres of service delivery and meets all travel service requirements. Airport services management - Meet and Greet Service at Airports Visa Facilitation Department This Department facilitates corporate sector requests for tourist and business visas for UAE, Singapore & Uzbekistan visa processing. Visa assistance services can be given for other countries on request Comprehensive Exclusive Travel Insurance
Tour Department Express Air Travel & Tours operates an exclusive tours department catering to companies and individual needs and has developed and established connections and invaluable personal relationship with leading vendors around the globe. With our worldwide network we can provide you services for your Meetings & Conference, Corporate Hotel Bookings, Leisure Travel and Holiday Vacations. Exclusive online hotel reservation system of the largest UK based wholesaler allowing direct access to a database in excess of 150,000 hotels for instant on-line bookings, confirmations and pre-paid voucher facility. Best contracted Hotel price worldwide. Tailor made Tour Package. Promotional Hotel package worldwide. Group Package or Event Management. Sightseeing arrangements. Cruises, coach tours, car rentals and leisure products/services. Worldwide Rail reservations and ticketing Religious Travel Express Air Travel & Tours is Pakistan s first exclusive brand focused on providing unmatched religious experiences handles Hajj &Umrah. Our goal is to provide efficient and cost effective packages that are tailor made to suit the requirements of our respective patrons. We have an experienced and well-versed team of professionals that is passionate about servicing our patrons In order to offer these services to visitors of the holy lands, we provide world-class facilities for the pilgrims. Our vision is to have the honor of serving visitors of the Holy Lands, and to spare no effort to assist them to have a comfortable and safe Religious Journey.
Clients Ministry of Information Technology & Telecommunication Space Technology & Solutions Pakistan Telecom Authority Prime Minster House Nust Gulshan-e-Sehat Housing Society SDPI SAARC TEO Green Tech NTES Auto Max Energy Foundation Pakistan Mercury Transformation Management Philosophy Our Management Philosophy is that of Market Orientation. This philosophy states that the social and economic justification for an organization's existence is the satisfaction of customer wants and needs while meeting organizational objectives. We will ensure that: We are Customer Focused - our clients are our primary concern; We deliver services in a timely, efficient and effective manner; We provide Value for Money best price, best service; We implement our Best Practice Policies; We show utmost integrity and confidentiality. In our business dealings, both with clients and vendors, we always maintain a very high level of integrity and transparency. It is very important for us to maintain strong, long lasting and mutually beneficial relations to provide the best in service and quality.inshallah,