Agent Discount Offer Market Switzerland AD50 / AD75 Effective April, 2015 WWW.SWISS.COM/AGENT-OFFER SCMT Swiss International Air Lines Ltd Agency Discount KSKDS 8058 Zürich Airport Agentdiscount@swiss.com Last update 22JUL2015 Subject to change without prior notice
Contents General conditions for AD travel... 3 Ticket entries... 3 Reservation / ticketing Intercontinental... 4 Reservation / ticketing Europe / Domestic flights... 4 Domestic Reservation / ticketing Europe flights in Switzerland... 4 Procedure... 5 OSI mandatory entries... Error! Bookmark not defined. Annex 1- Ticket example... 5... 5
General conditions for AD travel Allotment: Applicability: Applicable travel periods: Types of journey: Forms of payment: Ticket validity: Special routings: Companion: Reservation: Issuing: Special conditions: Fare combination: COMFORT PACKAGE: Overbookings: ADM: The allotment per agency is determined according to a turnover-related scheme The yearly allotment is valid from April 1 st 2015 till 31 st of March 2016 On the full network of Swiss International Air Lines Ltd. for IATA travel agents working in Switzerland and employed by a Swiss IATA travel agency No AD tickets on codeshare flights All year round. Flight availability according to available booking classes in CRS OW / RT / CT / OJ; only routings starting in Switzerland Only single OW routings to Switzerland permitted at Y- and J-class level only Credit card / CASH / Invoice Six months as from date of issue Further restrictions may apply for special-fare tickets (in line with fare charged) Routing transiting Switzerland will be counted as twice an allotment Ex. ZRH-CPH-ZRH-VIE-ZRH AD50. The companion must travel with the agent on all segments Earliest three months before departure According to the fare used (NC5 / AP or TDC most restrictive rule applies Seating / Mileage earning / Award upgrade and P- Upsell are not permitted Waiting lists are not permitted Fare combination permitted. Expl. Outbound AD75, Inbound AD50 Fare conditions according to fare applied No combination with any other fare is permitted Not permitted In case of overbooking, AD-ticket holders might be downgraded or re-booked onto another flight. No denied boarding or downgrading compensation is granted CHF50 will be sent for All missing OSI and missing details in ticket When no visible NUC amount is used If seating is made If FQTV is used ADM is cumulative Ticket entries Fare basis: Fare Basis example: HCLS0D/AD50. See annex 1 Time validity: RBD: Six months from date of issue or shorter in the case of more restrictive special fares See overview Endorsement box: * LX ONLY * NON END * NO FQTV * Taxes and fuel: To be collected according to the routing (no discounts)
Reservation / ticketing Intercontinental Conditions BUSINESS Class: AD75 / AD50 ECONOMY Class: AD50 AJV USA / CANADA MIDDLE AMERICA JAPAN Rest of the world AJV USA / CANADA MIDDLE AMERICA JAPAN Rest of the world Booking class (RBD) R: AD75.CFFSR0W CFFJSR D: AD50 CFFSR0W CFFJSR Z: AD50.DFFSR..W DFFJSR R: AD75 - JFFSR C: AD50 - JFFSR D: AD50 - CRFSR - valid as from U..RCSRW URCJSR fares and higher - valid as from WNCSR fares and higher OSI required OSI LX FARE AD50 or OSI LX FARE AD75 - If the agent is travelling with an AD75, the companion is only entitled for an AD50 OSI LX FARE AD50 OSI LX COMFORT PACJP UP-SELL NOT PERMITTED (if an ECO AD is issued) Fare conditions according to fare applied according to fare applied Reservation / ticketing Europe / Domestic flights Conditions BUSINESS Class: AD75 / AD50 ECONOMY Class: AD50 Booking class (RBD) R: AD75 on JBUZ.. J: AD50 on JBUZ.. C: AD50 on CBUZ.. D: AD50 on DBUZ.. Z /P NOT PERMITTED - Not PERMITTED for RBDs K / L / E / T / S / V / W OSI required OSI LX FARE AD50 or OSI LX FARE D75 - If the agent is travelling with an AD75, the companion is only entitled for an AD50 OSI LX FARE AD50 OSI LX P UP-SELL NOT PERMITTED (if an ECO AD is issued) Fare conditions according to fare applied according to fare applied Domestic Reservation / ticketing Europe flights in Switzerland Swiss domestic flights are not deducted from the AD allotment.
Procedure Reservation and ticketing will be handled by travel agents themselves, they will control and be responsible for the AD allotment. It is mandatory to use the correct IATA number: 812xxxxx Please use the IATA number written on your allotment notification. If case any questions arise, agents can contact the Agency Support by phone: 0900 85 1000: Agency Support ZRH The first 30 seconds are charged at the local rate. A rate of CHF 0.50/min applies thereafter for calls from the Swiss landline system. Calls from a mobile telephone may be subject to higher rates or additional charges. Opening hours Monday-Friday 13 00 17 00 Annex 1- Ticket example ETKT 724 3370 000 000 ACN WYD7QQ ISSUED 13MAR13 08.42.12Z 0BBBBB3 AGT 81200000 CH PNR VQSQXL SCHNEIDERT/BEATMR 724 53370 000 000 1 ZRHLED LX 5116 H 29MAR 0620 OK HCLS0D/AD50 29MAR29MAR 1PC 2 LEDZRH LX 5117 H 05APR 0835 OK HCLS0D/AD50 05APR05APR 1PC EN * LX ONLY * NON END * NO FQTV * FT ZRH LX LED 186.94 HCLS0D LX ZRH 186.94 HCLS0D NUC373.87 RE 0.89609 FA CHF335.00 TX CHF41.40CH CHF2000RI CHF7.00UH CHF88.00YQ OD ZRHZRH ETKT 724 3370 000 000 ACN KWD2KD ISSUED 13MAR13 08.42.12Z 0BBBBB3 AGT 81200000 CH PNR QGGGGQ SCHNEIDER/BEATMR 724 3370 000 000 01.GVAZRH LX 2809 R 09APR 1105 OK JFFSR/AD75... 2PC 02 XZRHDEL LX 146 R 09APR 1300 OK JFFRS/AD75... 2PC 03.DELZRH LX 147 R 17APR 1025 OK JFFSR/AD75... 2PC 04 XZRHGVA LX 2808 R 17APR 1655 OK JFFSR/AD75...13SEP 2PC EN * LX ONLY * NON END * NO FQTV * FT GVA LX X/ZRH LX DEL 812.61 JFFRS LX X/ZRH LX GVA 812.61 JFFRS NUC 1625.21 RE 0.89603 FA CHF1457.00 TX CHF59.15CH / CHF42.00IN / CHF3.50WD / CHF504.00YQ OD GVAGVA Any misuse will result in the refusal of further AD flight permission for the whole travel agency during the following 12 months. See also chapter ADM EU: please also refer to NC21/AD