THE VOICE OF AIRPORTS

THE VOICE OF AIRPORTS

SPONSORS THANK YOU TO THE 2016 ACI-NA JUMPSTART AIR SERVICE DEVELOPMENT CONFERENCE SPONSORS AND SUPPORTERS 2016 HOST AIRPORT SPONSORS www.mjinc.com connecting the world of travel SUPPORTER MEDIA PARTNERS Airports 2017 HOST AIRPORT 2 ACI-NA // 2016 JumpStart

WiFi Information Network: Marriott_Conf Password: airports STAY CONNECTED ACI-NA Conferences App Make the most of your JumpStart Air Service Development Conference experience with the ACI-NA Conferences app on your smartphone or tablet. Sponsored by Norman Y. Mineta San José International Airport and available to all registered attendees, the ACI-NA Conferences app is your free pass to the latest JumpStart information. Connect with attendees, customize your agenda, and much more! Get the app now by searching ACI-NA Conferences in the App Store or Google Play. To log in: Username: Password: Email used to register for Jumpstart airports @airportscouncil // #JumpStart16 3

AGENDA SMALL AIRPORTS COMMITTEE MEETING SUNDAY // JUNE 12 Denver 1-3 Room 1:30 PM 5:00 PM Small Airports Committee Meeting Denver 1-3 Room Under the new combined JumpStart Air Service Development Conference layout, the ACI-NA Small Airports Committee is scheduled to hold an in-depth Committee meeting to discuss on-going operational and regulatory issues affecting small and non-hub airport on Sunday, June 12. The committee meeting is open to all JumpStart Conference attendees. ACI-NA s Small Airports Committee provides a single forum to address all of the issues and concerns faced by smaller commercial service and general aviation airports in North America with a special emphasis on the development of programs and policies to assist airports with limited resources. Airport funding, regulatory flexibility, small business impacts, and market development are some of the more relevant topics on the committee s agenda. Save the Date JumpStart Air Service Development June 5-7, 2017 Providence, RI 8 ACI-NA // 2016 JumpStart

JUMPSTART AIR SERVICE DEVELOPMENT CONFERENCE MONDAY // JUNE 13 8:00 AM 4:00 PM Registration Colorado Foyer 8:00 AM 8:45 AM Breakfast Colorado Foyer AGENDA 8:45 AM 10:00 AM Welcome and Opening Keynote Justin Meyer Deputy Director of Aviation Marketing and Air Service Development Kansas City Aviation Department Chair ACI-NA Marketing and Communications Committee Kevin M. Burke President and Chief Executive Officer ACI-NA Kim Day Chief Executive Officer Denver International Airport Barry Biffle President and CEO Frontier Airlines 10:00 AM 10:15 AM Networking Break Colorado Foyer 10:15 AM 11:00 AM Glory Lost and Found: How Delta Climbed from Despair to Dominance in the Post-9/11 Era Introduced by Molly Waits, Director of Air Service Development, Houston Airport System. Seth Kaplan Managing Partner Airline Weekly Delta Air Lines, on September 14, 2005, was nothing like the world-beating company it had been just five years earlier, let alone decades before that. On this day, Delta found itself surrounded by lawyers, dejectedly filing for bankruptcy. Few believed it could ever reclaim its perch atop the US airline industry. But it did. Glory Lost and Found: How Delta Climbed from Despair to Dominance in the Post-9/11 Era tells the story of Delta s dramatic tumble into bankruptcy and how it climbed its way back to pre-eminence despite hurricane-force headwinds: high fuel prices, a hostile takeover bid, relentless competition, economic meltdowns and geopolitical shocks. 11:00 AM 12:00 PM Aviation Reporters Perspective Commercial aviation is an exciting and dynamic industry which captivates nearly everyone from those who merely use it as a means of transportation to those of us involved in it professionally. This session brings together some of the leading journalists covering commercial aviation to discuss their perspective on the latest topics across the industry, their vision of the future and how airports can work with journalists to improve coverage of their facilities. Moderated by Ned Russell, Reporter and Columnist, FlightGlobal. Trevor Hughes Reporter USA TODAY Brent Jang Reporter The Globe and Mail Kristen Painter Staff Writer, Business News Minneapolis Star Tribune Madhu Unnikrishnan Editor in Chief Aviation Daily @airportscouncil // #JumpStart16 9

AGENDA JUMPSTART AIR SERVICE DEVELOPMENT CONFERENCE MONDAY // JUNE 13 12:00 PM 1:15 PM Networking Lunch Colorado F - J 1:15 PM 2:00 PM Industry Update Moderated by Hampton Brown, Director, Air Service Development, San Diego Regional Airport Authority. James Bowden Regional Director, Marketing Analysis & Forecasting Boeing Commercial Airplanes 2:00 PM 4:30 PM Plane Talk Sessions With air service remaining a very important challenge for the majority of airports, Plane Talk will focus on air service from an airline perspective, giving airports a unique view into how airlines deal with air service. Carriers will provide attendees with a quick 30-minute overview of the latest updates from their airline including network additions, changes to their fleet and insights into the future. 2:00 PM 2:30 PM Plane Talk: WestJet Moderated by Carol Hewitt, Director, Route Development, Edmonton International Airport. Chris Hedlin Manager, Network Planning WestJet 2:30 PM 3:00 PM Plane Talk: OneJet Moderated by Bryan Dietz, Vice President, Air Service Development, Pittsburgh International Airport. Matthew Maquire Chief Executive Officer OneJet 3:00 PM 3:30 PM Networking Break Colorado Foyer 3:30 PM 4:00 PM Plane Talk: Southwest Moderated by Barbara Halverstadt, Director of Marketing, Jacksonville Aviation Authority. David Harvey Managing Director, Business Development Southwest 4:00 PM 4:30 PM Plane Talk: JetBlue Moderated by Lori Lynah, Director of Marketing/Air Service Development, Savannah Airport Commission. John Checketts Director of Route Planning JetBlue 10 ACI-NA // 2016 JumpStart

JUMPSTART AIR SERVICE DEVELOPMENT CONFERENCE MONDAY // JUNE 13 4:30 PM 5:00 PM Air Service Wins: A Celebration It s a time to celebrate! Many new routes have been announced and started since JumpStart 2015 so let s celebrate all the good news amongst friends. We ll raise a glass, highlight all the new routes and shine the spotlight on the biggest stars. AGENDA Brad DiFiore Managing Director Ailevon Pacific Aviation Consulting Kevin Schorr Vice President Campbell-Hill Aviation Group, LLC 5:30 PM 7:00 PM Welcome Reception Colorado F Catch up with old friends and make new ones at ACI-NA s welcome reception. It is the perfect opportunity to find out what your colleagues are doing to address the challenges of our ever-changing air service environment. TUESDAY // JUNE 14 Host Airport Event: DENVER BOTANIC GARDENS Tuesday, June 14, 2016 Starting at 6:00 PM Open to all registered attendees Denver International Airport invites you to join them at the expansive and delightful Denver Botanic Gardens for dinner and a show. Located in the heart of Denver, the gardens display a wide range of plants and flowers from around the world, engaging people to experience the very best of all things botanical. The event promises to be a sophisticated evening including dinner, beer tasting stations, (highlighting Denver s range of craft beers with the assistance of an expert to give you all the information you need), and performances from The Whitfields a new version of Bluegrass NEWGRASS performing covers of a popular range of songs. Transportation: Buses will depart the Denver Marriott City Center at 5:45 PM and will return to the hotel from the Gardens at regular intervals starting from 6:30 PM, with the last bus leaving at 9:15 PM. @airportscouncil // #JumpStart16 11

1-ON-1 MEETINGS JUMPSTART AIR SERVICE DEVELOPMENT CONFERENCE TUESDAY // JUNE 14 WEDNESDAY // JUNE 15 8:30 AM - 9:30 AM Breakfast 8:30 AM - 9:30 AM Breakfast 9:00 AM - 9:20 AM One-on-One Meeting 9:00 AM - 9:20 AM One-on-One Meeting 9:25 AM - 9:45 AM One-on-One Meeting 9:25 AM - 9:45 AM One-on-One Meeting 9:50 AM - 10:10 AM One-on-One Meeting 9:50 AM - 10:10 AM One-on-One Meeting 10:15 AM - 10:35 AM One-on-One Meeting 10:15 AM - 10:35 AM One-on-One Meeting 10:35 AM - 10:55 AM Morning Break 10:35 AM - 10:55 AM Morning Break 10:55 AM - 11:15 AM One-on-One Meeting 10:55 AM - 11:15 AM One-on-One Meeting 11:20 AM - 11:40 AM One-on-One Meeting 11:20 AM - 11:40 AM One-on-One Meeting 11:45 AM - 12:05 PM One-on-One Meeting 11:45 AM - 12:05 PM One-on-One Meeting 12:10 PM - 12:30 PM One-on-One Meeting 12:10 PM - 12:30 PM One-on-One Meeting 12:30 PM - 1:30 PM Lunch 12:30 PM - 1:30 PM Lunch 1:30 PM - 1:50 PM One-on-One Meeting 1:30 PM - 1:50 PM One-on-One Meeting 1:55 PM - 2:15 PM One-on-One Meeting 1:55 PM - 2:15 PM One-on-One Meeting 2:20 PM - 2:40 PM One-on-One Meeting 2:20 PM - 2:40 PM One-on-One Meeting 2:45 PM - 3:05 PM One-on-One Meeting 2:45 PM - 3:05 PM One-on-One Meeting 3:05 PM - 3:25 PM Afternoon Break 3:05 PM JumpStart Concludes 3:25 PM - 3:45 PM One-on-One Meeting 3:50 PM - 4:10 PM One-on-One Meeting 4:15 PM - 4:35 PM One-on-One Meeting 4:40 PM - 5:00 PM One-on-One Meeting 6:00 PM Host Airport Event See page 11 for details. 12 ACI-NA // 2016 JumpStart