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Carer Training & Education Programme Published 29 th September 2017

Welcome to the Carer Support Wiltshire Carer Training and Education Programme. The training courses in this booklet are part of a multi-agency Carer Training Network which Carer Support Wiltshire has been asked to lead on by Wiltshire Council and NHS Wiltshire CCG. It aims to promote and deliver training to unpaid carers living in Wiltshire, as well as to raise carer awareness amongst professionals. To book a place on any of our courses or to get access our online courses, please contact Steve Rose on 0800 181 4118 or email him at stever@carersinwiltshire.co.uk This training programme is updated weekly and can be downloaded from the training section our website at www.carersinwiltshire.co.uk All courses are free of charge to unpaid carers who are registered with Carer Support Wiltshire. The only exception to this are courses run by Learn Direct as these are funded by the government and you must be in receipt of benefit payments to qualify carers allowance is an accepted benefit. If you are booked onto a course and can no longer attend, please call us on 0800 181 4118 to let us know so that we can offer your place to another carer. If there is any training that you would like to attend but cannot find it in this programme, please call Steve Rose and he will try to find a suitable course for you. Do we have your email address? Email is a fast way for us to send you information and it saves us money too, money that can be channelled into more services that benefit carers. If you have an email address but are not sure that we have it, please email stever@carersinwiltshire.co.uk and he will ensure that your records are up to date. Carer Support Wiltshire will never share your data with third parties for marketing purposes.

COMPUTER COURSES: Learning how to use the internet and computer basics Get Online with Wiltshire Online computer help for beginners Ongoing As Needed At local venue or in your own home Basic Computer Training Learners are encouraged to follow the Learn My Way on-line program initially, other queries can be pursued later. Sessions should ideally be reserved in advance but learners do not need to attend every week as the course is worked at the learner s own pace & once an account is made, can be accessed anywhere on any device with Internet connection It s Get Online week 17 th to 23 rd October 2016 so this would be a great excuse to go along and brush up on your online skills Every Tuesday 10:30 12:00 Peace Memorial Hall, Southwick Rd, North Bradley, Trowbridge, BA14 0SH Or at a local venue to suit you IT to help with return to the workplace Ongoing Various Chippenham Learn With Google General IT courses Ongoing Various Online

DEMENTIA: for people caring for those living with dementia Dementia Friends 1 hour session to give awareness of dementia in the community as part of Alzheimer s Society s National Campaign Regular dates and times throughout the year 1 Hour Various locations call for details Online: Dementia Ongoing Learn at your own pace Online call for login details Dementia Friends 5/10/17 9/11/17 7/12/17 14:00-15:00 Newbury House, Aintree Avenue, White Horse Business Park, Trowbridge, BA14 0XB Mental Health and Dementia Awareness 9/10/17 6/11/17 4/12/17 9:00 12:30 Unit 3, Ground Floor, Challymead Business Park, Bradford Road, Melksham, SN12 8BU

FIRST AID: Basic Skills for use in an emergency situation First Aid for Carers. This is a non-accredited course and the content is based on an Emergency First Aid at Work Course. You will be introduced to the principles of first aid and the actions to be taken in an emergency situation. By the end of the session, you will be able to; State and apply the principles of first aid, take effective actions to manage an emergency situation, place a casualty in the recovery position, carry out effective life support, recognise the signs, symptoms and apply the correct treatment/care of common respiratory problems, choking, bleeding, shock, burns, anaphylactic shock and heart attack 4/10/17 8/11/17 6/12/17 13:00 16:00 Newbury House, Aintree Avenue, White Horse Business Park, Trowbridge, BA14 0XB First Aid and Life Support 10/10/17 7/11/17 5/12/17 9:00 12:30 Unit 3, Ground Floor, Challymead Business Park, Bradford Road, Melksham, SN12 8BU

FOOD: Hygiene, nutrition, and infection control Food Hygiene Awareness Monthly 45 Minutes Leonard Cheshire Disability, 1 st Office Suite, The Courtyard, Shires Gateway, Trowbridge, BA14 8FZ Infection Control Monthly 45 Minutes Leonard Cheshire Disability, 1 st Office Suite, The Courtyard, Shires Gateway, Trowbridge, BA14 8FZ Infection Control 5/10/17 2/11/17 30/11/17 09:00 12:30 Unit 3, Ground Floor, Challymead Business Park, Bradford Road, Melksham, SN12 8BU Nutrition and Hydration and Basic Food Hygiene 12/10/17 9/11/17 7/12/17 13:00 17:00 Unit 3, Ground Floor, Challymead Business Park, Bradford Road, Melksham, SN12 8BU

General: Dealing with incontinence, reablement and other skills which may help Fire Awareness Monthly 30 Minutes Leonard Cheshire Disability, 1 st Office Suite, The Courtyard, Shires Gateway, Trowbridge, BA14 8FZ Continence, Catheter, Stoma Training 12/10/17 9/11/17 7/12/17 10:30 12:30 Unit 3, Ground Floor, Challymead Business Park, Bradford Road, Melksham, SN12 8BU

WELLBEING and MENTAL HEALTH: General Courses for carer wellbeing and relaxation Wellbeing workshops for people diagnosed with a life limiting illness Standalone 1 hour drop in sessions for people affected by a diagnosis of a life limiting condition e.g. cancer dementia, COPD etc. Sessions include breathlessness management, fatigue, anxiety and simple As Needed 1 Hour Dorothy House Trowbridge, Bryer Ash Business Park, Trowbridge, BA14 8HE (next to the railway station) Various courses for relaxation, stress management and wellbeing. Dates available all year Varies Across the county Health Trainer Carer Support Wiltshire can arrange for you to meet with a Health Trainer to discuss various aspects of your wellbeing and general health. The Health Trainer will meet with you for up to 6 sessions and give you practical advice to ensure that you stay fit and healthy to help you in your caring role. Mental Health First Aid Lite An introductory mental health awareness course run by Daran Bailey Dates available all year Dates available at various time throughout year. Please call as places are limited. Varies Across the county 3 Hours Across the county

MOVING AND HANDLING: Learning safe ways to lift and move the person you care for Manual Handling Throughout this session you will learn how to move someone with dignity & respect, how moving someone incorrectly can quite easily become a safeguarding issue. The focus of the session is how to move and position people correctly to avoid injury to them and yourself. You will have explained to you that in order to be able to manoeuvre something correctly, then you will need to have a greater understanding of how joints work. Discussion around how the joints work and the structure of the back and some of the common causes of back pain. You will take part in activities in the use of a stand aid, slide sheet, transfer board, rotunda stand, wheelchair, hospital bed and hoist. 4/10/17 8/11/17 6/12/17 09:30 12:30 Newbury House, Aintree Avenue, White Horse Business Park, Trowbridge, BA14 0XB Practical Manual Handling including wheelchair and reablement 4/10/17 1/11/17 29/11/17 13:00 17:00 Unit 3, Ground Floor, Challymead Business Park, Bradford Road, Melksham, SN12 8BU

AUTISM: Caring for people living with autistic conditions Understanding Autism Ongoing Learn at your own pace Online call for login details

MEDICATION: Handling medication safely Safer Medication Monthly 1 Hour Leonard Cheshire Disability, 1 st Office Suite, The Courtyard, Shires Gateway, Trowbridge, BA14 8FZ Medication and Application of cream 2/10/17 30/10/17 27/11/17 13:00 17:00 Unit 3, Ground Floor, Challymead Business Park, Bradford Road, Melksham, SN12 8BU

Mental Capacity Act Understanding the mental capacity act Online: Mental Capacity Act Ongoing Learn at your own pace Online call for login details

MONEY AND FINANCE: Help with benefits and managing money Advice & Guidance on Benefits & Debt Management By Appointment As Needed Local CAB branch

SAFEGUARDING: Protecting adults from maltreatment Safeguarding Adults at Risk Ongoing Learn at your own pace Online call for login details People Focus: Safeguarding, Person Centred Planning & Equality and Diversity Monthly Varies Leonard Cheshire Disability, 1 st Office Suite, The Courtyard, Shires Gateway, Trowbridge, BA14 8FZ Safeguarding Vulnerable Adults 3/10/17 31/10/17 28/10/17 9:00 12:30 Unit 3, Ground Floor, Challymead Business Park, Bradford Road, Melksham, SN12 8BU

RETURN TO WORK Course for carers looking to return to the workplace Working Links Various courses and workshops to help carers return to the workplace Various Various Various locations in Wiltshire Learn Direct Courses and advice for carers looking to return to the workplace. Advice includes interview practice and CV writing Various Various Chippenham (although so training can be done from home) Please note unlike other courses in this guide, the return to work training requires that carers are in receipt of some form of benefit carers allowance is accepted. To find out more and to request a referral to one of these programmes, please call Steve Rose on 0800 181 4118