THE ULTIMATE FOOTY EXPERIENCE
2 WELCOME Centre Wing Membership Thank you for being a Member of Centre Wing in 2016. This handbook contains all the important information you ll need throughout the year. Contents Fixture 3 Contact 5 Centre Wing Membership 5 Member Details 5 Membership Administrator 5 Platinum & Gold Membership Ticket Information 6 E-ticketing 6 Membership Card 6 Guest Tickets 6 Lost Event Tickets 7 Lost your card? 7 Centre Wing Charge Card 7 Silver Membership Ticket Information 8 Membership Card 8 Guest Tickets 9 Lost your card? 9 Restaurants and Bars 10 The Social Club 10 Arena View Restaurant 10 Centre Wing Charge Cards 10 MCC Reciprocal Rights 11 How to Purchase Visitor Tickets 11 Access to the 2016 Toyota AFL Grand Final 11 Additional Benefits 11 Summer Club Upgrade 12 Priority Purchase of Event Tickets 12
3 FIXTURE RD DATE HOME AWAY TIME 1 Saturday 26 March North Melbourne Adelaide Crows 7:25pm Sunday 27 March Western Bulldogs Fremantle 1:10pm 2 Saturday 2 April St. Kilda Western Bulldogs 7:25pm Sunday 3 April Carlton Sydney Swans 4:40pm 3 Saturday 9 April Richmond Adelaide Crows 2:10pm Sunday 10 April Western Bulldogs Hawthorn 3:20pm 4 Saturday 16 April Carlton Western Bulldogs 7:25pm Sunday 17 April North Melbourne Fremantle 4:40pm 5 Saturday 23 April Western Bulldogs Brisbane Lions 7:25pm Sunday 24 April St. Kilda GWS GIANTS 1:10pm 6 Friday 29 April North Melbourne Western Bulldogs 7:50pm Saturday 30 April Melbourne St. Kilda 1:45pm 7 Saturday 7 May Western Bulldogs Adelaide Crows 7:40pm Sunday 8 May St. Kilda North Melbourne 3:20pm 8 Saturday 14 May Essendon North Melbourne 1:45pm Sunday 15 May Carlton Port Adelaide 1:10pm 9 Saturday 21 May North Melbourne Carlton 7:25pm Sunday 22 May St. Kilda Essendon 4:40pm 10 Saturday 28 May St. Kilda Fremantle 4:35pm Sunday 29 May Carlton Geelong Cats 1:10pm 11 Saturday 4 June Carlton Brisbane Lions 2:10pm Sunday 5 June Western Bulldogs West Coast Eagles 3:20pm 12 Friday 10 June Essendon Hawthorn 7:50pm
4 FIXTURE RD DATE HOME AWAY TIME Saturday 11 June Geelong Cats North Melbourne 7:25pm Sunday 12 June St. Kilda Carlton 1:10pm 13 Friday 17 June North Melbourne Hawthorn 7:50pm Saturday 18 June Western Bulldogs Geelong Cats 7:25pm Sunday 19 June Essendon GWS GIANTS 4:40pm 14 Saturday 25 June St. Kilda Geelong Cats 7:25pm 16 Saturday 9 July Western Bulldogs Richmond 7:25pm Sunday 10 July Essendon St. Kilda 4:40pm 17 Saturday 16 July North Melbourne Port Adelaide 4:35pm Sunday 17 July St. Kilda Melbourne 3:20pm 18 Friday 22 July Collingwood North Melbourne 7:50pm Saturday 23 July Western Bulldogs St. Kilda 7:25pm Sunday 24 July Essendon Brisbane Lions 1:10pm 19 Saturday 30 July North Melbourne St. Kilda 7:25pm 20 Saturday 6 August Western Bulldogs North Melbourne 7:25pm Sunday 7 August Geelong Cats Essendon 3:20pm 21 Friday 12 August Western Bulldogs Collingwood 7:50pm Saturday 13 August St. Kilda Sydney Swans 7:25pm Sunday 14 August Essendon Gold Coast SUNS 1:10pm 22 Saturday 20 August Collingwood Gold Coast SUNS 7:25pm Sunday 21 August Essendon Western Bulldogs 4:40pm 23 TBC St. Kilda Brisbane Lions TBC TBC North Melbourne GWS GIANTS TBC
5 CONTACT Centre Wing Membership For all Centre Wing membership enquiries call 1300 362 188 or email centrewing@etihadstadium.com.au. You can contact us Monday to Friday between 8.30am and 5.30pm and on Saturday and Sunday event days three hours prior to the start of the event. Ticketmaster can be contacted on 136 100. Member Details We d love you to keep your member details up to date so you don t miss out on anything. To check or update your details log into your e-ticketing account or contact us on 1300 362 188 or email centrewing@etihadstadium.com.au. Membership Administrator Each membership has the ability to nominate one Administrator to manage the membership, change details and receive regular email bulletins. To add or change an Administrator please email centrewing@etihadstadium.com.au, providing a membership number, company name, address, phone number and email address.
6 PLATINUM & GOLD MEMBERSHIP TICKET INFORMATION E-ticketing Season and car park tickets, where applicable, will be uploaded to your e-ticketing account for distribution prior to the 2016 AFL Home and Away Season. Simply log in to your account and choose to either print or transfer tickets to clients, friends, staff or family. Membership Card Your 2016 Membership Card is to be used to purchase visitor tickets into the MCC Reserve at the MCG. For further information on the MCC Reciprocal Rights Arrangement please refer to page 11. Guest Tickets Centre Wing guest tickets may be purchased by Members for all AFL home and away matches played at Etihad Stadium, subject to availability. Guest tickets cannot be guaranteed next to your Member seats as it depends on availability. Should you need your guest seats to be placed alongside your Member seats please call 1300 362 188. Adult Guest Ticket $65.00 Junior Guest Ticket $23.00 (2-14 years) Click here to download form NB: Children under 2 years are free of charge provided they are seated on an adult s lap.
7 PLATINUM & GOLD MEMBERSHIP TICKET INFORMATION Lost Event Tickets Please keep your event tickets in a secure place. If tickets are lost or stolen please notify the Member Services Team on 1300 362 188 or email centrewing@etihadstadium.com.au by 3pm the Friday prior to the event and we will arrange for replacement tickets. Please note that if tickets are reported lost or stolen, the barcodes will be cancelled and will not scan into the Stadium. Members may also proceed to the Customer Service window on event day for assistance with lost/stolen tickets. Event day assistance is located on the concourse opposite Gate 2. Lost your card? In the event that your membership card has been lost or stolen please contact the Member Services Team on 1300 362 188 or email centrewing@etihadstadium.com.au Centre Wing Charge Card As an additional benefit of being a Member, we ve given you a Charge Card so you can eat and drink on us. This card is fully transferable and has been loaded with $50, which you can spend in the Social Club, Arena View Restaurant or the Locker Room Café. To apply for an extra Centre Wing Charge Card or to top up your existing card download the application form from the Centre Wing website.
8 SILVER MEMBERSHIP TICKET INFORMATION Membership Card Your membership card can be used to purchase Centre Wing tickets to Etihad Stadium and visitor tickets to the MCC Reserve at the MCG. For further information on the MCC Reciprocal Rights arrangement please refer to page 11. Tickets are available for purchase from Wednesday three weeks prior to the designated AFL game. When purchasing through Ticketmaster, please ensure that the purchase request is specified as a Centre Wing Member ticket. Tickets can be purchased as follows: Website: www.ticketmaster.com.au Phone: 136 100 Ticketmaster outlets When booking tickets please consider the following: All tickets are subject to availability and are allocated on a first-in basis until sold out Centre Wing Membership barcodes are required when booking A Ticketmaster transaction and booking fees will apply If you wish to sit with your guests please ensure your booking is done using the one transaction All credit cards are accepted There are no refunds, returns or alterations on ticket purchases Mobility impaired bookings can be made by calling Ticketmaster on 136 100
9 SILVER MEMBERSHIP TICKET INFORMATION Guest Tickets Members may purchase guest passes as per seats held per membership for AFL home and away matches at Etihad Stadium. All guest tickets are strictly subject to availability and are allocated on a first-in basis until sold out. 2016 Guest Ticket Prices: Adult Guest Ticket $65.00 Junior Guest Ticket $23.00 (2-14 years) Prices are valid for 2016 and exclude any Ticketmaster transaction fees where applicable. NB: Children under 2 years are free of charge provided they are seated on an adult s lap. Lost your card? In the event that your membership card has been lost or stolen please contact the Member Services Team on 1300 362 188 or email centrewing@etihadstadium.com.au
10 RESTAURANTS AND BARS The Social Club The Social Club is the bar dedicated to our Centre Wing Members. It is located on Level 2 directly behind Aisle 37 seating. With commanding views towards the city, the bar offers a range of premium beverages, hot drinks and snack foods for purchase. For admission to the Members Bar, please present a valid Centre Wing event ticket. Membership cards are not accepted. Arena View Restaurant The Arena View Restaurant offers an excellent range of meals and beverages to suit everyone. Located on Level 2 within the Livewire Entertainment Precinct, the restaurant boasts premium views over the playing arena. Centre Wing membership entitles you to pre-book a table at the restaurant for all AFL matches. Window table requests for the Arena View may be placed and will be fulfilled where possible. Bookings can be made by contacting the Member Services Team on 1300 362 188. Please note that tables will be held for 30 minutes and then offered to walk-up diners. Centre Wing Charge Cards An alternative to cash or credit card, Charge Card is a debit card that is transferable and can be given to clients or guests for use on event day. Deposit a predetermined amount from $50 to $1000 on your Charge Card and each time the card is used the transaction will be debited from your account. Charge Cards are perfect for entertaining or as a staff reward and can be topped up. Charge Cards can be used in the Social Club, Arena View Restaurant or the Locker Room Cafe. For full terms and conditions and to apply for a Charge Card, download the application form from the Centre Wing website.
11 ADDITIONAL BENEFITS MCC Reciprocal Rights We are pleased to advise the continuation of the MCC Reciprocal Rights Arrangement between Centre Wing and MCC Memberships. Centre Wing Members are permitted to purchase one (1) visitor ticket per membership card, to unreserved seating in the MCC Members Reserve for home and away matches at the MCG during the 2016 AFL Premiership Season, subject to availability. There are no access rights for AFL finals matches. Centre Wing Members and guests may access walk-up dining and bar facilities (excluding the Long Room, Members Dining Room and Frank Grey Smith Bar), along with all food courts and take-away outlets in the MCC Members Reserve. Please note there is no pre-booking entitlement for restaurants. How to Purchase Visitor Tickets All tickets for the MCG are sold via Ticketek. There are four ways to purchase MCC Visitor tickets: Internet: www.ticketek.com.au Phone: 132 849 From a Ticketek outlet in person On Match Day from Gate 2 of the MCG, subject to availability When purchasing MCC Visitor tickets, Centre Wing Members must quote or present the valid 12-digit barcode number on the back of their membership card/s. Access to the 2016 Toyota AFL Grand Final Always wanted to go to an AFL Grand Final? Well here s your chance! Platinum Members are guaranteed the right to purchase a Toyota AFL Grand Final ticket at face value. Gold Members have the opportunity to purchase a Toyota AFL Grand Final ticket at face value, if your pre-nominated team qualifies.
12 ADDITIONAL BENEFITS Summer Club Upgrade Representing an unparalleled opportunity to view all the action as it happens, add a Summer Club membership to receive reserved Medallion Club seats on Level 2 for all A-League and Big Bash games, including any finals action, at Etihad Stadium. Summer Club is the ideal way to upgrade your Centre Wing membership with sport all year round! To upgrade your membership please contact the Member Services Team on 1300 362 188 or email centrewing@etihadstadium.com.au Priority Purchase of Event Tickets As a valued Centre Wing Premium Member, you will receive priority purchase notifications for additional events at Etihad Stadium. Email bulletins will advise on how to access tickets to exciting upcoming events, such as concerts or non-afl sporting events at Etihad Stadium.
740 Bourke Street, Docklands VIC 3008 Phone 1300 362 188 Fax 1300 650 485 Email centrewing@etihadstadium.com.au Web etihadstadium.com.au