RIS Implementatin Supprt and Assistance Grant Agreement: TREN/FP7/TR/218362 (Sub)wrkpackage: SWP 5.2. D5.7 Authr: DVS Versin (date): 31/10/2012 PLATINA is funded by the Eurpean Unin (DG-TREN) under the 7th Framewrk Prgramme fr RTD
Dcument histry Dcument versin (date) Cmments (changes cmpared t previus versin) Authrised by 27-07-09 First draft CBA Nra Schmrak 19-10-09 Discussin SWP 5.2 partners 01-11-10 Final draft annexes 2-8 Nra Schmrak 10-04-12 First draft reprt Nra Schmrak/ Reland van Bckel 15-06-12 Final draft reprt Reland van Bckel 10-7-2012 Acceptance f final draft reprt Disseminatin t EC Andreas Baeck Gert-Jan Muilerman 31-10-2012 Revised final reprt based n EC cmments Reland van Bckel 05-11-2012 Disseminatin t EC Gert-Jan Muilerman Authrs f the dcument Respnsible rganisatin DVS Principal authr(s) Nra Schmrak and Reland van Bckel DISCLAIMER PLATINA is funded by the Directrate General n Energy and Transprt f the Eurpean Cmmissin under the 7th Framewrk Prgramme fr Research and Technlgical Develpment. The views expressed in the wrking papers, deliverables and reprts are thse f the prject cnsrtium partners. These views have nt been adpted r apprved by the Cmmissin and shuld nt be relied upn as a statement f the Cmmissin's r its services' views. The Eurpean Cmmissin des nt guarantee the accuracy f the data included in the wrking papers and reprts, nr des it accept respnsibility fr any use made theref. D 5.7 RIS Implementatin Supprt and Assistance Page 1
Cntents INTRODUCTION...4 1. PLATINA RIS IMPLEMENTATION ACTIVITIES...6 1.1 Intrductin...6 1.2 Executin f implementatin supprt tasks by PLATINA...7 1.2.1 RIS webprtals... 7 1.2.2. Infrmatin exchange... 8 1.2.3. Cst-Benefit Analysis f RIS implementatin (CBA).... 8 2. GENERAL ANALYSIS OF THE RIS COMMUNITY WORKFLOW...11 2.1 RIS cntent...11 2.2 Organisatinal issues...13 2.2.1. Prjects... 14 2.2.2. RIS expert grups... 14 2.3 The Eurpean RIS cmmunity...16 2.4 Additinal bservatins...17 2.4.1. EC Finance... 17 2.4.2. Leadership... 17 2.5. RIS SWOT analysis...18 3. TOWARDS A SHARED EU VISION ON RIS...20 3.1 Analysis (cnclusins)...20 3.2 Develping a shared EU RIS visin...21 3.2.1 RIS strategy... 22 3.2.2 Cnnecting all stakehlders... 22 Annex 1 Meeting MInutes PLATINA SWP 5.2 MEETING EC & EXPERT GROUPS...24 ANNEX 2 Measuring RIS implementatin...28 ANNEX 3. What types f SPINS can be used fr RIS?...29 3.1. SPIN Indicatrs...29 3.2. Develping a first set f Indicatrs (Critical Success Factrs)...30 D 5.7 RIS Implementatin Supprt and Assistance Page 2
ANNEX 4. Prpsed steps fr SPINs definitin...32 4.1. First Phase - Definitin...32 4.2. Secnd Phase - Implementatin and Evaluatin...33 ANNEX 5. MEASURING OUTCOME: Cst Benefit Analysis...34 Intrductin...34 5.1 Evaluatin f perfrmed studies...34 5.1.1. Descriptin f the studies... 34 5.1.2 Results f the studies... 39 5.1.3 Cnclusins frm the evaluatin... 40 5.2 Prpsal fr ex-pst Cst Benefit Analysis...41 5.2.1 General apprach... 41 5.2.2 Recmmended surces fr cst update... 42 5.2.2 Recmmended methd fr measuring benefits... 43 ANNEX 6. STRATEGIC BENEFITS OF RIS...46 ANNEX 7. INTERNET QUESTIONNAIRE RIS BENEFITS...48 ANNEX 8. SET UP IN-DEPTH INTERVIEWS...52 ANNEX 9. SET UP OF EXPERT DISCUSSIONS...53 D 5.7 RIS Implementatin Supprt and Assistance Page 3
INTRODUCTION Based n its wrking prgramme (Technical Annex), PLATINA, SWP 5.2 assisted the Eurpean RIS cmmunity in its endeavurs t implement RIS between Mid 2008 Mid 2012. The majr results are elabrated in this deliverable D 5.7 RIS implementatin supprt. The aim f the reprt is t infrm n the majr activities f PLATINA SWP 5.2 while supprting Eurpean RIS implementatin, especially the RIS Cmmunity related t the RIS Expert Grups. This reprt prvides an verview f sme specific activities executed by the PLATINA SWP 5.2 team - RIS prtal and measuring RIS implementatin and prvides an verall descriptin f the cntext in which the PLATINA SWP 5.2 executed its (RIS) wrk. This reprt cntains three chapters: 1. A descriptin f the majr PLATINA RIS implementatin activities. 2. A general analysis f the RIS cmmunity wrkflw. 3. Cnclusins and recmmendatins twards a shared EU visin n RIS Annex 1 cntains the minutes f the kick-ff meeting with the (c)chairpersns f the RIS Expert Grups. In the fllwing 8 annexes the varius aspects f an in depth study f PLATINA n hw t measure RIS implementatin are elabrated: - this study started in 2009 and was cncluded in beginning 2011. The PLATINA SWP 5.2 (RIS) team cnsisted f representatives f five PLATINA partners: CRUP, VNF, CETMEF via dnau, and DVS (prject leader) 1. CRUP was mainly active develping the first versin f the RIS webprtal and the web interface fr the RIS Expert Grups. VNF and CETMEF cntributed prviding sme input t PLATINA RIS attempt t measure RIS implementatin and t the D5.4 deliverable Required hardware and sftware n bard f vessels. Via dnau participated in all RIS Cmmn Issues meetings rganised by PLATINA SWP 5.2. Furthermre, via dnau cntributed cntent t the RIS prtal (D5.9), 1 CRUP = Cratian, Centar Za Razvj Unutarnje Plvidbe; VNF = Vies Navigable de France, CETMEF = Le Centre d'études Techniques Maritimes et Fluviales; DVS = NL Dienst Verkeer en Scheepvaart (Rijskwaterstaat) D 5.7 RIS Implementatin Supprt and Assistance Page 4
subcntracted wrk n the maintenance f the ENC Register (D 5.3), prvided substantial input in delivering a draft versin fr a new RIS Encding Guide (D5.15), and c-perated discussing varius pprtunities t develp a suitable methd t measure RIS implementatin, including develping and executin f a questinnaire t mnitr RIS implementatin status (D5.7). Based n the latter, via dnau drafted a (PLATINA) expert pinin dcument n RIS implementatin in September 2011, including the utcme f a questinnaire. This dcument was directly cmmunicated with the EC and nt crdinated with the PLATINA SWP team. The same cunts fr the activities via dnau cmmunicating the majr cnclusins f the utcme f the questinnaire t the EU RIS Cmmittee n 1 March 2011 in Brussels. This reprt is written by the DVS PLATINA RIS team, which executed mst SWP 5.2 wrk. The frmat f this reprt has been chsen t put the RIS implementatin wrk in an verall plicy cntext, aimed at cmmunicating the knwledge and insights btained between 2008-2012. In additin, this dcument aims at prviding sme insights t the Marc Pl Lt 3 RIS plicy evaluatin team fr their wrk 2, starting autumn 2012. 2 Marc Pl tender - Issued 13 March 2012, http://www.ris.eu/news/marc_pl_call_ D 5.7 RIS Implementatin Supprt and Assistance Page 5
1. PLATINA RIS IMPLEMENTATION ACTIVITIES 1.1 Intrductin As a kick-ff t its wrk, PLATINA SWP 5.2 rganised a meeting with all (c)chairpersns f the Expert Grups (EGs) at the request f the EC - n hw t best assist the RIS Expert Grups (EGs) in their wrk and what cmmn RIS issues shuld be priritised. This meeting was held n 28 July 2008 in Brussels. The participants were the chairpersns f the EG n NtS, VTT and Inland ECDIS, the c-chairman f the EG ERI, the EC RIS prject fficer and PLATINA SWP 5.2 representatives. The majr utcme f the meeting 3 was a list f issues f which the participants requested direct invlvement f PLATINA. On implementatin supprt - cmmunicatin and assistance specifically the need was expressed that PLATINA wuld especially fcus n: 1. Develping a web infrastructure, general and in specific, fr the EGs cvering: Publicatin f standards at ne pint (ne-stp-shp). Prmtin/advertisement f RIS and making things easier t find. Interactive prtal identifying the infrmatin needed and where t get it. 2. Mre infrmatin and interactin amngst the RIS cmmunity members, i.e.: Platfrm fr interchange. Interface/mnitring between the EU and the PIANC 4 grup that was revising the RIS guidelines. In additin t the specific RIS Implementatin Supprt issues, the meeting identified the need t: Assist in the wrk f the EGs, i.e. develping Terms f Reference fr the wrk f the EGs secretarial assistance fr sme EGs 5. Develp a sustainable supprt structure t the EG fr the perid after PLATINA. 6 3 Meeting minutes attached in Annex 1 4 PIANC is The Wrld Assciatin fr Waterbrne Transprt Infrastructure (PIANC) 5 Being executed by PLATINA since End 2008 PLATINA D5.6 D 5.7 RIS Implementatin Supprt and Assistance Page 6
Develp an ENC Register, execute ENC Register maintenance and supprt ENC distributin free f charge. 7 Establish RIS Reference Data Management Services 8. The identificatin f a Cst-Benefit Analysis (CBA) f RIS implementatin - including an inventry f what has been prduced n the subject within the EU Member States - was nt identified as a majr cncern by the participants f the 28 July 2008 meeting. In shrt, the three mst imprtant implementatin issues cvered in this chapter are: 1. RIS webprtals. 2. Infrmatin exchange. 3. Measuring RIS implementatin. 1.2 Executin f implementatin supprt tasks by PLATINA 1.2.1 RIS webprtals The basic structure f web prtals was develped between 2008 2009 by CRUP and DVS, and apprved by the EC. The RIS prtal structure was revised in 2010/2011. The web interfaces cver: The RIS prtal www.ris.eu general infrmatin n RIS, als aimed as distributin channel fr news items and keeping the RIS cmmunity up t date n varius develpments. The expert grup prtal ww.eg-ris.eu a specialized prtal fr the EG members t disseminate infrmatin and keep a library. Since 2010, bth RIS prtals are fully managed by DVS (webmaster). The RIS Expert Grup prtal allws access rights t all members f the RIS Expert Grups. 6 A PLATINA (D 5.6) reprt n this issue t the EC was written in clse c-peratin with the chairpersns f EGs and sme additinal RIS experts (disseminated t the EC in Octber 2011). 7 PLATINA D 5.2 and D 5.3 reprts. In 2011, in the framewrk f PLATINA, via dnau utsurced wrk n ENC Register Maintenance t 7Cs. 8 PLATINA D 5.14 and D 5.15 reprts. D 5.7 RIS Implementatin Supprt and Assistance Page 7
1.2.2. Infrmatin exchange T enable mre infrmatin exchange amngst RIS Cmmunity members, RIS Cmmn Issues meeting have been rganised and chaired yearly by the PLATINA SWP 5.2 team in clse c-peratin with the chairpersns f the EGs. Three meetings have been rganised since 2009 and fit int the RIS week prgramming. The RIS week is rganised twice a year June and Nvember - and allws varius EG meetings t cnvene in the same place and same week. It assembles the varius members f the RIS EGs and facilitates all experts t meet and discuss pending issues f shared interests in a plenary sessin. During the PLATINA lifetime, the three Cmmn Issues meetings were rganised during the annual RIS week in Nvember. 9 Sme majr issues, which featured the agenda, were: EU and natinal prject verview. Key RIS technlgies (PLATINA prduced a dcument). 10 Measuring RIS implementatin. RIS webstructure. Implementatin issues. RIS strategy. The issue f the revisin f the PIANC RIS Guidelines was partly discussed in the Cmmn Issues meeting. Between 2008-2010, the PLATINA SWP 5.2 was lead by Cas Willems, wh als acted as chairman f the PIANC WG 128 n the revisin f the RIS Guidelines. This allwed the SWP 5.2 team t develp a clse cnnectin between the wrk f the varius EGs and the PIANC WG 128. 1.2.3. Cst-Benefit Analysis f RIS implementatin (CBA). Between 2009-2011, the mst apprpriate methd t evaluate the implementatin f RIS has been discussed between the varius SWP 5.2. partners. Based n these discussins, it 9 the Cmmn Issues meeting minutes can be accessed thrugh http://www.ris.eu/library/publicatins/cmmn_issues_meetings 10 Dcument is incrprated in the RIS prtal - http://www.ris.eu/dcs/file/453/ris_key_technlgies_and_their_harmnised_use_in_ris_services_2011.pdf D 5.7 RIS Implementatin Supprt and Assistance Page 8
has been identified that measuring RIS implementatin culd be dne in tw cmplementary ways, namely: Cst Benefit Analysis (CBA) 11 twards the mnetary quantificatin f bth csts and benefits in terms f utcme (i.e. safety, emissins, etc) f RIS implementatin Strategic Perfrmance Indicatrs (SPINS) 12 As a mean fr mnitring f implementatin prgress twards pre-defined implementatin targets. After tw years f discussin, the issue hw t pursue a validated methd t measure implementatin culd nt be reslved amngst the PLATINA SWP 5.2 partners. Tw majr prblems emerged: A balance culd nt be fund between measuring technlgy implementatin prgress and measuring implementatin prgress f the services as available t the users. Cmparisn between cuntries is difficult. The structure f the inland waterways in the different cuntries invlved is different. T illustrate this: Germany, Belgium and the Netherlands have a cmplicated, quite dense system f waterways that is managed by different bdies, whereas in mst Danube and riparian cuntries there is nly ne waterway that is managed by ne authrity and has few users. The first mentined cuntries perceive RIS as a technical issue as well as an rganisatinal issue. T the ther cuntries, RIS is primarily a technical issue. During the Cmmn Issues meeting in Nvember 2010, PLATINA cnfrnted the varius RIS experts with the questin: Hw t measure RIS implementatin? As an utcme f the meeting, it was agreed that PLATINA wuld send a questinnaire t the experts in the varius cuntries t be filled ut and assist PLATINA in measuring RIS implementatin. This questinnaire 13 was develped and presented during the Cmmn Issues meeting by via dnau. The majr results f the questinnaire which was sent t the varius participants after the meeting - were cmpiled by via dnau. A summary f the findings was presented t the EU RIS Cmmittee n 1 March 2011. 14 Within the cntext f PLATINA SWP 5.2, via 11 The mst imprtant surces being: INDRIS - Assessment n the basis f INDRIS f the Rhine, Seine and Danube demnstratrs, COMPRIS Ecnmic Assessment (2006), SPIN-TN Assessment RIS implementatin (2006) 12 The mst imprtant finding f this studies have been assembled in a PLATINA Backgrund Infrmatin paper n Measuring RIS Implementatin. (attached t this reprt) 13 Published n http://www.ris.eu/dcs/file/386/draft_questinnaire_ris_implementatin_2011.xls 14 See http://www.ris.eu/dcs/file/386/ris_implementatin_status_verview_baeck_riscmmittee_march_2011.ppt D 5.7 RIS Implementatin Supprt and Assistance Page 9
dnau prvided a dcument that was based n the utcme f the questinnaire. This dcument was discussed in Spring 2011. T the DVS representatives in SWP 5.2, the dcument did nt prvide a tangible utcme n the status f the varius services n the waterways. T cnsult n hw t prceed, the dcument was presented t varius RIS experts during a meeting n 14 June 2011 in Rtterdam - hsting the (c) chairmen f the Expert Grups and several RIS experts. It was cncluded during this meeting that the results f the questinnaire did nt substantially cver all aspects f RIS and were t fcussed n RIS technlgies. Furthermre, the RIS experts were f the pinin that measuring RIS implementatin is already partly dne by the varius RIS EGs, reprting n a yearly basis abut the status f RIS technlgy implementatin. The results f all PLATINA endeavur t develp a suitable methd t measure RIS implementatin are attached t this reprt in annex 2 t 9. D 5.7 RIS Implementatin Supprt and Assistance Page 10
2. GENERAL ANALYSIS OF THE RIS COMMUNITY WORKFLOW The PLATINA SWP 5.2 team was cmprised f RIS experts and general transprt plicy peple. Therefre, the starting pint fr the PLATINA SWP 5.2 team was difficult; - the varius participants cvered different perceptins nt sharing a cmmn visin and having different interests. Sme participating RIS experts were already invlved in the RIS cmmunity fr a lng perid, cntributing t many natinal and Eurpean RIS prjects, mst being technlgy driven. Other SWP 5.2 participants had assembled their experiences in the general plicy dmain and transprt mdelling. Fr them it prved difficult t get a grip nt the essentials f varius RIS issues. In general, discussins within the RIS cmmunity are very detailed and seldm cnnected t verall transprt plicy issues, like ITS, e-freight and Single Windw. They seem t fail an verall and cmprehensive plicy cntext. Furthermre, a clear answer frm the RIS expert cmmunity t the questin: Des RIS prvide value fr mney? in general plicy terms remains t be unreslved, as yet 15. This chapter elabrates n the cntent f RIS and its rganisatinal embeddings. 2.1 RIS cntent The basic cncept f RIS is t fster efficient IWT by imprving its: Safety recrd - less incidents and enhanced calamity abatement Ecnmic perfrmance lgistic perfrmance and mre intercnnectivity in the supply chain Sustainability recrd reduce carbn ftprint 15 See previus chapter n this issue D 5.7 RIS Implementatin Supprt and Assistance Page 11
In the EC RIS Framewrk Directive 2005/44/EC, the varius services are described, being fairway infrmatin, traffic infrmatin, traffic management, calamity abatement, transprt management, statistics and custms, and waterway charges. In generic terms, easier t understand fr laymen, RIS prvides IWT with services that help t increase the IWT perfrmance in the supply chain, actively cntributing t mre visibility, transparency, velcity, safety, and reliability. In practice, RIS fcuses n digitally btaining, assembling and prviding data abut: Inland waterways frm Waterway class IV nwards Vessels (frm Waterway class IV nwards and ENI numbered vessels) Carg (fr vessels Waterway Class IV nwards) Vyage infrmatin (fr vessels n Waterway Class IV nwards) Vessel psitin infrmatin (fr vessels n Waterway Class IV nwards). The cverage f the RIS directive n the EU waterways can be illustrated as fllws (surce IRIS Masterplan 2006 - the IRIS Masterplan elabrates n the RIS directives) The standards necessary t create a harmnized RIS apprach thrughut Eurpe relate t: Electrnic Nautical Charts (preparatin by the Inland ECDIS Expert Grup) D 5.7 RIS Implementatin Supprt and Assistance Page 12
Electrnic Reprting (ERI Expert Grup) Tracking and Tracing (VTT Expert Grup) Ntices t skippers (NtS Expert Grup). In general, the wrk dne by the RIS Expert Grups relates t standards which shuld be implemented by public bdies. The imprtance fr business is t have hardware and sftware n bard f a vessel ready t receive the infrmatin prvided by gvernments, public bdies r business (sme cmpanies have develped sftware and hardware t allw digital data being readable n bard f vessels). It is imprtance fr public authrities that a sufficient amunt f vessels is able t receive and prvide infrmatin, as t pursue RIS service bjectives. 16 2.2 Organisatinal issues The Eurpean RIS cmmunity cnsists f app. 50 peple, experts frm bth public and private sectr, wrking fr IWT. Overall, these peple develp their RIS skills and c-perate and meet by means f: Prjects: Executin f natinal gvernment prjects (ften being c-financed by EU funds) Executin f Eurpean prjects (based n very detailed descriptins, als the identificatin f issues t be studied and executed take place as a starting pint fr a new prject develpment) Develpment f standards (RIS Expert Grups) - in the expert grups als the identificatin f imprtant issues t be discussed takes place. Discussins n RIS issues in varius internatinal rganisatins, smetimes leading t adptin f reslutins r legislatin (CCR, Danube Cmmissin, UNECE, PIANC) EU RIS Cmmittee (met nce in 2008-2012). Bilateral discussins, smetimes invlving additinal cuntries 16 PLATINA reprt D 5.4 prvides an inventry f required hardware and sftware n bard f vessels D 5.7 RIS Implementatin Supprt and Assistance Page 13
2.2.1. Prjects On the Danube: Within the Danube regin, via dnau serves as principal stakehlder and actr develping and executing internatinal prjects. Thereby, fr nearly a decade, they als set the scene twards develping state-f-the-art RIS in Centre and Eastern Eurpe, training peple and crdinating several verall EU RIS prject (like IRIS Eurpe). The fcus f the Danube prjects is t cver the interests f all Danube cuntries and riparian states. On the Rhine: In general, the Netherlands have been the majr beneficiary f EU RIS funds in the EU since 2000. This is especially the case fr the Rhine-crridr. Till 2001, the Netherlands were the principal actr develping RIS in Eurpe. Between 2001-2006, the Netherlands develped several EU prjects in c-peratin with via dnau. Since 2006, the NL have lst their fcus t actively participate in EU wide RIS prjects. The majr reasns being natinal implementatin prblems, restricted natinal financial resurces, and lack f substantial breakthrugh implementatin. In Germany, RIS is primarily a natinal issue, whereby natinal legal restrictins and rganisatinal issues limit the ability t actively prmte RIS n an internatinal scale. France and Belgium (Flanders) have been quite active btaining EC mney t implement natinal RIS issues. Their apprach twards enhanced internatinal RIS c-peratin is limited. In general, ne can say that in Western Eurpe internatinal c-peratin between cuntries has refcused n crss-brdering issues nly. In the Danube regin, internatinal cperatin has a multilateral apprach. Nt in the least due t the EC Danube strategy and the via dnau effrts t cnnect cuntries and stakehlders n RIS issues alng the Danube and cnnecting waterways. 2.2.2. RIS expert grups Sme 40 50 experts and stakehlders participate in the wrk f the RIS expert grups. The wrk is vluntary and the final prducts (prpsals fr standards) are prvided t all D 5.7 RIS Implementatin Supprt and Assistance Page 14
internatinal rganisatins, including the EC. 17 The EC has n hierarchical sphere f influence n the wrk f the Expert Grups, nr des the EC finance the activities f the EGs per se. The (c)chairpersns f the EGs are free t develp their wn agendas. Apart frm the need fr new standards and the actual wrk t develp standards, the EGs discuss varius RIS issues. They have n frmal influence n the prjects prpsed t and being agreed by the EC fr c-financing. This is smetimes frustrating t them as it prevents the EGs frm setting a Eurpean RIS agenda. 2.2.3. Discussin n RIS in internatinal rganisatins PLATINA SWP 5.2 has had n invlvement with the varius internatinal bdies cncerned, but the EC. In 2011, PIANC published its new RIS Guidelines. These Guidelines were apprved in a Reslutin by the UNECE and adpted by the CCNR and Danube Cmmissin (DC). The CCNR has develped its RIS strategy and apprved several standards being prpsed by the EGs. Als the UNECE and DC apprved several standards. The DC has als supprted the activities f the NEWADA (EU financed) prject cncerning the develpment f a FIS fr the Danube regin. PLATINA (EU financed) prject tk initiative twards develpment f a EU FIS prtal n the basis f NEWADA results. As these tw prjects were nt crdinated frm the start, attempts t fster c-peratin in a later stage prved t be impssible. Within the IRIS Eurpe III prject (EC financed), the results f the NEWADA prject will be taken up again fr the Danube regin. Nn crdinatin f these tw EU financed FIS prjects illustrate the difficulty t develp a cnslidated EU RIS apprach being supprted by all internatinal rganisatins. 2.2.4. EU RIS Cmmittee During PLATINA SWP 5.2 lifetime, the RIS Cmmittee nly met nce, 1 March 2011. SWP 5.2 was nt invited t cntribute t the meeting. Therefre, it was difficult t judge fr the PLATINA team, the executive pwer f the RIS Cmmittee t guide and steer varius EU develpments is difficult t identify. 18 17 PLATINA has described the functining f the RIS Expert Grups in its reprt D 5.6 18 The crrelatin f the RIS Cmmittee and the RIS Jint Steering Platfrm, annunced in May 2012 in the Cmmissin Staff Wrking Dcument shuld help defining a strategy fr RIS develpment and implementatin D 5.7 RIS Implementatin Supprt and Assistance Page 15
2.3 The Eurpean RIS cmmunity Fr PLATINA SWP 5.2, c-peratin with the RIS cmmunity was nt difficult. RIS experts in general are very willing t share knwledge and several f the RIS experts als cntributed substantially t the PLATINA SWP 5.2 wrkflw, als Eurpean Hull Data Base. The difficulties f PLATINA SWP5.2 started when trying t centre the attentin t services instead f technlgies.it has been bserved that the fcus f the RIS experts wrk is rather putting technlgy in place than n establishing suitable services fr cmpanies in the lgistic chain. 19 Frm a plicy pint f view, the RIS cmmunity can be cnsidered as a clsed and autnmus netwrk. The cmmunicatin skills t crss the bridge between technlgy and plicy issues appear insufficient. It is striking that mst cmmunicatin n RIS is either very detailed, and technical, r a repetitin f abstract marketing terms n the imprtance f RIS fr transprt in Eurpe. 20 Within the cntext f the RIS cmmunity several questins have been identified, but nt being clearly answered. The answer t several f these questins wuld allw the RIS cmmunity t better interact with a wider audience, i.e. plicy peple. Sme questins that cme t mind are: Hw much mney has been spent n RIS implementatin until nw? 21 What services have been implemented n the whle EC RIS Framewrk directive territry? Are the Eurpean waterways already been fully digitally intercnnected t allw fr integrated services? What is the interest f cmpanies in RIS (what functinalities d they want t prvide)? D the business representatives in the RIS cmmunity cver the lgistic chain peratrs? 19 It is interesting t nte that many RIS experts speak f RIS services, instead f RIS, when discussing what RIS shuld deliver. The abbrevatin f S in RIS stands fr Services, nt Technlgy 20 In general, press releases n RIS prject ften cntain generic descriptins n the imprtance f a prject by nt being clear what cncrete services are being put in place and their benefits fr gvernments and business 21 The RIS prtal prvides an verview f the RIS prjects in Eurpe, including the RIS prject c-financed by the EC. The sum f all culd be identified as the ttal amunt being spent by the EC, althugh sme finalised EC cfinanced prjects are nt included. The prjects being listed in the RIS prtal are nt cvering all prjects. Nt all prjects wanted t cntribute. D 5.7 RIS Implementatin Supprt and Assistance Page 16
Hw much d stakehlders, being either public r private, want t invest in RIS? What s the R(eturn)O(n)I(nvestment) f RIS and is that interesting fr private parties? Des RIS prvide value fr mney? The EC seems t have reserved sufficient resurces till 2020 t (c)finance RIS prjects and assist natinal RIS implementatin effrts in Eurpe. Hwever, an emerging issue is whether nly mnetary resurces are ging t be a sufficient instrument t slve the actual RIS implementatin bttlenecks. The Eurpean RIS cmmunity shuld put effrts in bridging the gap between the RIS technlgy driven cmmunity and bth the transprt plicy dmain and lgistic chain needs. A sufficient integratin f the varius stakehlders int the RIS cmmunity needs t be established. Eurpean financial can nly be given if natinal administratins als pay their share. Therefre natinal lng term cmmitment is essential. 2.4 Additinal bservatins 2.4.1. EC Finance An interesting RIS implementatin bttleneck is that nt all cuntries seem t be either able r willing t independently finance their wn RIS human resurces, expertise. In case the EC wuld stp supprting EU RIS prjects within Eurpe, several cuntries wuld seize t develp and implement RIS in their cuntries thus reducing n manpwer, i.e. Czech Republic, Slvakia, Rmania, Bulgaria and Hungary. Sme ther cuntries wuld seriusly have prblems maintaining its current human resurces, e.g. Austria. By and large, EC funds t supprt RIS implementatin in Western Eurpean cuntries appears t have little t n effect n their natinal human resurces. Overall, internatinal RIS c-peratin wuld be jepardized if the EC were t decide t diminish its available RIS budget. 22 2.4.2. Leadership In general, n rganisatin appears t be in the driver s seat within the Eurpean RIS cmmunity. The EC has prvided substantial funds t develp varius issues and a visin t 22 This is an bservatin based n varius discussins with natinal experts during the PLATINA prject 2008-2012. A quantitative surveyhas nt been executed. D 5.7 RIS Implementatin Supprt and Assistance Page 17
the future, e.g. IRIS Masterplan 2006. 23 Aspects f this IRIS Masterplan have been taken up in varius cuntries and in EU funded prjects, als the PLATINA prject. By large, sme visinary RIS prjects mentined in the IRIS Masterplan have nt been executed yet. Ideas like a Eurpean Psitin Infrmatin Services lack sufficient EC legal backing and cmmitment f the lgistics service peratrs 24. Perceiving the RIS wrkflw frm an rganisatinal pint f view, it is impssible t clearly answer the questin Wh is in charge f a Eurpean RIS plicy? An interesting additinal questin wuld be t ask the varius EU Member States whether they wuld like t invest in RIS in case the Eurpean Cmmissin wuld nt cntinue funding RIS. 2.5. RIS SWOT analysis T identify the strengths and vulnerabilities f the RIS implementatin, the PLATINA SWP 5.2 team 25 has cnducted a SWOT analysis. The value f this SWOT analysis is t mirrr the perfrmance f the EU RIS Cmmunity and prvide a steppingstne t assess the wrk f the EU RIS Cmmunity and define pssible actins. STRONG Technlgy (knwledge) Cmmitment Energy Endurance WEAKNESS Nt transparent, i.e. results RIS-centred Inward lking Few lgistic cmpanies participate 23 In Annex 6 a discussin paper has been added which identifies several issues n RIS and als describes several EU RIS prjects. 24 Abbreviatin EPIS. PLATINA reprt D 2.7 prvides a full descriptin f the PLATINA EPIS (pilt)prject, the minimum system requirements and the EPIS cnnectin t the Dutch, Austrian, Slvakian, Hungarian and Belgium data input. In practice, a lgistic pilt prject RISING, c-financed by the EC - cnnecting EPIS t Eurprts prved difficult t accmplish as the Belgian (Flemish) authrities have nt established a functining Infrmatin Service n the Albert canal. 25 DVS D 5.7 RIS Implementatin Supprt and Assistance Page 18
STRONG Smart in btaining mney fr prjects Team wrk Internatinal riented Detail driven Slidarity OPPORTUNITY WEAKNESS Afraid f shwing vulnerabilities Limited cmmunicatin skills N structural finances fr Expert Grups EG grup wrk depends n few peple High csts fr natinal implementatin THREAT Sufficient EU prject mney Strng cncept Synchrmdality Use assets t define the value f the achievements EU ITS Agenda and natinal agenda Islatin - Stand alne Natinal budget restrictins N clear winner prject Only experts can understand Incapable t bridge cmmunicatin gap with plicy (crss the bridge) D 5.7 RIS Implementatin Supprt and Assistance Page 19
3. TOWARDS A SHARED EU VISION ON RIS 3.1 Analysis (cnclusins) The current RIS implementatin is based n EC legislatin, supprted by natinal administratins and EC funding, and executed by cmmercial parties. A very mtivated grup f experts acts as technical advisrs in the implementatin prcess. In additin several internatinal rganisatins are invlved. Neither a persn nr an rganisatin is in charge f RIS in Eurpe. Mst peple invlved in the Eurpean RIS cmmunity have their rigins in public administratins. The result being that RIS has evlved as a safety and envirnmental issue rather than an ecnmic issue. S far, RIS implementatin effrts have nt incrprated cutting edge lgistic peratinal knwledge and practices. There are several reasns: The unawareness f many peratrs in the lgistic chain f the benefits f RIS 26. The ptential business returns n investing in RIS is unclear. Seeking cmpetitive advantage, majr lgistic service prviders, als shippers and terminal peratrs, rather develp their wn ITS systems, including RIS applicatins, than apply generic RIS systems. T the general public and several natinal administratins, the value added f substantial investments int RIS implementatin is nt clear. Within varius natinal administratins, high ranking civil servants find it hard t identify themselves as a RIS stakehlder 27, thus decline t actively participate and put RIS n the plicy agenda. Only in a few cuntries 28 a very clse c-peratin between the plicy and the executive dmain has been established. This is nt the case fr the EU as a whle. T vercme this burden, a wide cmmunicatin gap has t be bridged. 26 A study f the IRIS Eurpe II prject identified a limited knwledge f cmpanies n RIS 27 E.g. the Netherlands 28 E.g Austria D 5.7 RIS Implementatin Supprt and Assistance Page 20
In practice, the prfessinal RIS experts that dminate the RIS expert grups wrkflw functin rather autnmus. This makes it difficult fr varius newcmers, including lgistic peratrs and plicy peple, t get actively invlved in the RIS wrk prcesses. The described prblem f nt being able t establishing a suitable methd t measure RIS implementatin 29 clearly illustrates the immaturity f the RIS cmmunity t effectively cpe with issue f plicy legitimating and cmmitting all peratrs within the lgistic chain. A first step twards establishing and prmting RIS as a mature service enhancing IWT cmpetiveness is t develp a shared visin n the merits f RIS, implementatin milestnes and the path twards an effective implementatin prcess f RIS. Hw t reach a shared EU RIS visin? 3.2 Develping a shared EU RIS visin Sme steps can be identified n hw t develp a shared EU RIS visin. The basis f the wrk is t: Define the varius stakehlders. Identify their invlvement in the lgistic chain. Define their prblems and bjectives and Discuss their willingness t invest and t c-perate in the EU RIS Cmmunity. Three imprtant pre-cnditin fr a successful apprach twards establishing a shared RIS EU visin wuld be: Strategic and tactic steering n a Eurpean level f the RIS implementatin wrk Cmmitment n a Natinal and Eurpean level fr the lng term. Cnnecting the current EU RIS Expert Cmmunity t a brader supply chain management expertise. 29 See chapter 1 and annexes 2-9 D 5.7 RIS Implementatin Supprt and Assistance Page 21
3.2.1 RIS strategy A shared visin is based n a strategy. Prbably such a strategy shuld g beynd the scpe f the RIS Framewrk Directive. It shuld als incrprate varius issues related t the EU Digital Sciety Agenda and the Inspire Directive 30. This has nt been established yet. As an verarching perspective t develp a RIS strategy, it is prpsed t fcus n the flw f infrmatin relating IWT s invlvement in the supply chain. IWT and its infrmatin needs are t be perceived frm an integrated lgistics apprach, whereby IWT acts as a part f the supply chain rather than as an independent transprt mde. A pssible strategy shuld first be based n an identificatin f the pssible hles intercnnecting the varius transprt services n a Eurpean scale, hw t clse thse hles in the current lgistics practices relating ITS, what is the rle IWT can play and t determine hw RIS fits in. 31 T engage in this discussin reaches beynd the scpe f the current (plicy) discussins n RIS. 3.2.2 Cnnecting all stakehlders The develpment f a RIS strategy can be a time cnsuming and cmplicated actin. Nt in the least, because the strategy will cver varius plicy bjectives, like safety, security, sustainability, single windw, and e-freight. Mst likely this strategy shuld be develped in the cntext f a EU NAIADES II plicy. T cnnect all stakehlders, the fllwing steps t interact and cmmit the varius stakehlders develping a shared (cmmn) EU RIS visin are prpsed: 30 2007/2/EC EC Directive f 14 March 2007 establishing an Infrastructure fr Spatial Infrmatin in the Eurpean Cmmunity (INSPIRE) 31 The EC efreigh7 plicy might cver this issue D 5.7 RIS Implementatin Supprt and Assistance Page 22
1. Identify the prblems experienced while implementing RIS and identifying pprtunities t imprve. 2. Discuss with the lgistics peratrs and public plicy bdies their needs, requirements and plans n hw RIS culd serve them. 3. Decide n what t d, based n executing the fllwing steps: a. Identificatin f the rle f IWT in the varius freight flws and impact f ITS b. Cmmitment f the stakehlders t develp an apprach c. Identify cmmn interests f the stakehlders d. Frmulate prject team t develp pssible slutins and e. Develp tailr made slutins 4. Develp the Rules f Play, pssible als the required minimum RIS Rule f Law. 5. Identify pprtunities fr RIS t intercnnect with ther transprt mdes and strengthening the verall perfrmance f IWT. 6. Develp and implement a system t Mnitr and Measure Perfrmance. Pre-cnditins fr a RIS shared visin are strategic and tactical leadership n EU level, and natinal cmmitment. D 5.7 RIS Implementatin Supprt and Assistance Page 23
ANNEX 1 MEETING MINUTES PLATINA SWP 5.2 MEETING EC & EXPERT GROUPS Date 28 July 2008 Lcatin Planned duratin Participants Brussels, Austrian Representative Office 10.30 17.00 hrs DG-TREN Astrid Schlewing Chairpersns RIS Expert Grups: Jhan Trfs (Js van Splunder aplgies) Bernd Birklhuber Lucia Karpatyva Lea Kuiters Authr minutes PLATINA cnsrtium: Reland van Bckel (DVS) Anja Hannema (DVS) Nra Schmrak (DVS) Andreas Baeck (via dnau) Nra Schmrak Presentatin SWP 5.2 prjctleader (nt attached) After discussin n deliverables the fllwing key issues have been identified: D5.2 Technical Specificatin fr supprt f ENC Tl Prductin (task 5.2.3) Backgrund infrmatin fr the specificatin f wrk cncerning the maintenance f parts f the ENC/ECDIS standard. This maintenance is nw being dne n vluntary base and will be tender in the near future. The tendering can but desn t have t be part f PLATINA. Astrid Schlewing will try t find extra financing fr the tendering. A sustainable slutin fr maintenance f ENC standard after PLATINA shuld be develped. The maintenance prcedure will include the incrpratin f new data (which desn t mean that a special prcedure will be develped fr new data). D5.3 Implementatin supprt Fairway Infrmatin Services (task 5.2.1) Inventry f the current ENC data availability and distributin mechanisms and differences between member states. Analysis n advantages and disadvantages f the different appraches (bth technical and rganizatinal issues). D 5.7 RIS Implementatin Supprt and Assistance Page 24
Gal: Prvide the EC and the RIS cmmittee with arguments in favur f the free distributin f ENC s. PLATINA will supply this deliverable t the EC. After a discussin f the results in the RIS cmmittee, need fr additinal infrmatin culd fllw. D5.4 Implementatin supprt fr Traffic Management (task 5.2.1) New develpments (since COMPRIS) shuld be mnitred. An update is recmmended. D5.6 Definitin f wrkflws and respnsibilities f supprt structure (task 5.2.2) Discussed during the presentatins f the chairmen Expert Grups (see A2). D5.7 Implementatin supprt: cmmunicatin and assistance (task 5.2.1) Publicatin f standards at ne pint (ne stp shpping) Prmtin/advertisement and making things easier t find Platfrm fr interchange Extra fcus needed n cuntries which are currently nt (enugh) invlved in RIS develpments like Pland and Luxemburg. Interactive prtal (Questin& Answer): What infrmatin d yu need? Where t get it. Request f the EC: Study n the cmpatibility f equipment fr RIS (AIS vs. AIIP) including discussin n histry (hw it is been slved until nw) and perspectives in case f new develpments. Gal: Gathering arguments against the need fr amendment f the EU Directive. New develpments have t meet the functinal requirements. Cst-benefit aspects f RIS implementatin including an inventry f what has been prduced n the subject within the EU Member States. Interface/mnitring between the EU and the PIANC grup that is revising the RIS guidelines (Cas Willems is chairman) D5.9 Specificatin f a RIS cmmunity prtal (task 5.2.4) PLATINA shuld start by setting up the requirements fr a cmmunity prtal (ne stp shp). Base prtal n cncepts f Cntent Management Lbby fr slutins after PLATINA (peratin f tls and services) D5.14 RIS Reference Data (task 5.2.3) There are redundancies and uncertainties in reference data t slve. A platfrm fr final saying n reference data is recmmended. A sustainable slutin fr the maintenance and prvisin f reference data is needed. Peridical updates f tables needed (based n updates internatinal grups) en updates prcedures Recmmendatins abut hw t g further after PLATINA D5.15 Harmnized RIS Index (task 5.2.3) System cntrl n cmpatibility with the standards (frmats) en cnsistency Presentatin Expert Grups (c)chairmen: D 5.7 RIS Implementatin Supprt and Assistance Page 25
(Cmplete presentatins nt attached) Expectatins t take in accunt within PLATINA: Jhan Trfs (ERI) Cnslidatin f current develpments: The centralized Hull Database in the SSRcrridr, The data maintenance tl f the ERI-wrking grup; The psitin infrmatin server f the COMPRIS-prjects Taking int accunt the wrk dne by previus prjects and results & recmmendatin f previus prjects (INDRIS, COMPRIS, IRIS Masterplan and IRIS) First steps in rder t slve the issues with respect t privacy regulatins with thirdcuntries related t the Inland Waterway and the expected RIS-services(als the nn-safe harbr cuntries) An inventry and first steps t unifrmize and harmnize the regulatins with respect t inland waterway transprt and inland waterway management. Further develpment f the ERI Data Maintenance Tl in such a way it can als be used by the ther expert grups A psitin paper with respect t Psitin Infrmatin Services Extend the Data Management and Maintenance Prcedures published by the ERI-expert grup Bernd Birlhuber (Inland ECDIS) Website and Discussin frum ienc.penecdis.rg when setting up RIS prtal Availability, pricing and distributin f ENCs Preparing technical specificatins/tr tender fr maintenance standard Develpment f Quality Indicatrs (Bnus system fr IENC cntent, that is nt part f the legal minimum requirements) Need fr secretariat (112 hrs within 3 mnths) Budget plans fr RIS expert grups Maintenance f websites (wh / what) Supprt fr the peratin f the Inland ENC Register, the maintenance f the digital parts f the standard and implementatin f the RIS Index. Lucia Karpatyva (NtS) Management f reference data (fairway hectmeters, NtS reference data, RIS indexes). Cmmn line needed in maintenance f the reference data. Establishment f the single access pint fr RIS supprt in terms f prtal / web site fr Gvernmental rganisatins and Industry. Imprtant: inclusin f FAQ s and Questin & Answer and based n Cntent Management. Administrative supprt Lea Kuiters (Tracking & Tracing) Make the expert grups mre prfessinal" - Clear status, tasks and respnsibilities - Make use f experts: Participants n vluntary base; Pssibility t hire experts - Administrative and rganisatinal supprt - Supprt PR, make RIS issues and wrk f expert grups public D 5.7 RIS Implementatin Supprt and Assistance Page 26
Streamline the existing maintenance prcedures - Change requests, time schedules, prcess - Reference databases Supprt expert grup website Next imprtant steps and meetings: PLATINA has a standing invitatin fr assistance at Expert Grup meetings (based n agenda). PLATINA takes in accunt the discussed issues when setting up the implementatin plan f SW5.2. PLATINA is meant as an instrument fr supprting the Expert Grups in seeking sustainable slutins in clse cperatin with them and assisting the Expert Grups during the PLATINA lifetime where and when needed. This will be Fur pririties have been defined: Cmmunity Prtal Reference data management Maintenance prcedures TR f the Expert Grups Implementatin plan SW5.2 will be distributed fr cmments thrugh the PLATINA management cmmittee and the EC. D 5.7 RIS Implementatin Supprt and Assistance Page 27
ANNEX 2 MEASURING RIS IMPLEMENTATION Varius methds have been develped t measure plicy implementatin. In varius fields, Strategic Perfrmance Indicatrs have prved t be effective measure instruments. Nt in the least t allw management t judge whether the "present situatin" f RIS implementatin sufficiently cnnects t the "desirable situatin". The descriptin f plicy implementatin depends n the availability f measurable gals. Strategic Perfrmance Indicatr (SPIN) is a clear measurement f perfrmance twards a strategic gal. As a SPIN seeks prgress twards a strategic gal, nt any perfrmance measurement r fact & figure (F&F) is a SPIN. The imprtance f a SPIN is: - T check prgress in time. - T cmmunicate prgress t stakehlders. - T cnfirm pririties. - T cmpel prgress: measurements influence peple s behaviur and attitude. A SPIN must be a clearly defined measurement (it must be FABRIC), i.e: - Fcussed - Restricted t a few strategically imprtant bjectives. (N infrmatin verlad). - Apprpriate - Uncmplicated and understd by stakehlders. - Balanced - Prviding a balanced view, relating t financial perfrmance, efficiency and imprvement. - Rbust remaining relevant ver time. - Integrated - wned by stakehlders (Cmmunicated and Agreed upn). - Cst effective - Data cllectin csts shuld be prprtinal t benefits. The pursued strategic gals shuld be rather SMART targeted: - Specific - cncrete and well-defined. - Measurable - by means f management infrmatin systems, surveys, evaluatin studies, peer reviews, natinal and/r internatinal statistics. - Achievable within a budget, time hrizn, past perfrmance and benchmark. - Relevant - aligned with and cntributing t higher general gals and bjectives. - Time-bund defining what will be achieved and n what time hrizn D 5.7 RIS Implementatin Supprt and Assistance Page 28
ANNEX 3. WHAT TYPES OF SPINS CAN BE USED FOR RIS? 3.1. SPIN Indicatrs Table 1 sets ut the basic indicatrs that can be used based n individual elements. Table 1 Basic SPIN indicatrs INDICATORS Csts/ Funding RIS Input RIS Output RIS Outcme Mnetary resurce that g int the RIS implementatin prcess Resurces that g int the RIS implementatin prcess What cmes ut f the prcess f implementatin What happens as a result f the implementatin f RIS Manpwer RIS services: - Safety Systems: i.e. FIS, - Reliability - VHF CAS, - Efficiency - Radar - ENC - AIS TM... (see annex 1) -Image/ cmpetiveness (see annex 1) Infrastructure Ecnmy Efficiency Effectiveness COST EFFICIENCY The mst cmplete view f perfrmance is prvided by relating the elements t each ther prviding insight in the Ecnmy, Efficiency, Effectiveness and/r Cst Efficiency f the prcess as well as mnitring the elements individually. On measuring: - Mnitring input data may be useful fr financial versight t allcate resurces but it reveals little abut the prcess and its results, their quality and impact. - Budget data can be relatively easily cllected, like it s been dne fr the RIS Master Plan. D 5.7 RIS Implementatin Supprt and Assistance Page 29
- Data n utputs are mre likely t be available than utcmes and als easier t survey. Mrever, the utcme f RIS implementatin is difficult t islate frm ther external factrs. Hwever, it shuld be in principle pssible t measure utcme based n fcused pre/pst RIS cst benefits studies. Chapter 4 describes a prpsal fr the measurement f benefits f RIS. On the ne hand, a set f indicatrs shuld prvide a cmprehensive assessment f the prgress twards the gals. On the ther hand, an excessive number f indicatrs can prduce a substantial administrative burden. The challenge is balancing parsimny, cmprehensiveness, and accuntability. 3.2. Develping a first set f Indicatrs (Critical Success Factrs) The SPINs set prpsed aims at a clear verview f : - Missing RIS utput (i.e. Cverage f RIS services) and - Input (mney resurces and equipment) with respect t what the RIS Directive stipulates. This verview can be used by the different RIS stakehlders as fllws: 1. By the EC as basis fr decisin-making n budget allcatin fr the next years 2. By the Member States as a basis fr decisin-making n Natinal budget allcatin 3. By the industry as a basis fr enhanced lgistical interperability and prduct develpment Key t creating a useful initial list f perfrmance indicatrs is t view the bjectives in all its aspects and frm all perspectives. This can be achieved by identifying the s called critical success factr (CSF). CSFs are the actins enabling the achievement f an bjective. Having a list f CFS is relatively easy t define perfrmance measurements and/r select the mst prmising nes. Based n this bjective the fllwing CFS (critical success factrs) shiuld be mnitred peridically: D 5.7 RIS Implementatin Supprt and Assistance Page 30
Table 2 CSF 32 Sufficient equipment n bard fr RIS purpses. Explanatin Users need equipment enabling them the use f RIS services ( AIS, IECDIS/ENC devices and radar). Mre RIS users lead t mre added value f RIS. Prvisin f data fr navigatin and vyage planning in accessible electrnic frmat ENC cverage fr class Va and higher Enabling Electrnic Reprting in cmpliance t ERI standard. Enabling NtS (accrding t std) The RIS directive stipulates the fllwing data t be prvided t users (article 3.a): Waterway axis with waterway axis with kilmeter indicatin, Restrictins fr vessels r cnvys in terms f length, width, draught and air draught, peratin times f restricting structures, in particular lcks and bridges, lcatin f prts and transhipment sites, Reference data fr water level gauges relevant t navigatin indicatin,. Accrding t RIS Directive art 3b. The Directive names explicitly the inclusin within ENCs f depth data. Accrding t RIS Directive art 3c. RIS Directive art 3.d Enabling VTT RIS Directive art 3.e Others CFS frm the EU perspective? 32 The CSFs mentined relate t the RIS Directive. Other CSFs have nt been identified. T btain mre insight n mre CSFs specific panels shuld be established t discuss input frm the varius stakehlders. D 5.7 RIS Implementatin Supprt and Assistance Page 31
ANNEX 4. PROPOSED STEPS FOR SPINS DEFINITION Selecting apprpriate and useful perfrmance indicatrs is a fairly straightfrward prcess, which requires careful thught, iterative refining, cllabratin, and cnsensus building. A stepwise descriptin f the prcess, within tw phases, is described here. In practice sme steps be undertaken simultaneusly. 4.1. First Phase - Definitin Phase 1 cnsists f the fllwing steps: 1. Clarify bjectives. The first step is t carefully cnsider the result desired and review the precise intentin f the strategic bjective, pssible use f the indicatrs and supprt by stakehlders. Gd perfrmance indicatrs start with gd results statements that peple can understand and agree n. The varius gals f measuring perfrmance are: - T determine budget allcatins frm Eurpean Perspective twards fully cmpliance with the RIS Directive; - T prmte transparency between and accuntability f Member States. - T measure deviatin between cuntries; - T prmte faster implementatin ; - T identify the specific targets fr change. Wh r what are they? I.e. RIS authrities, RIS prviders, MS decisin-makers, EC... 2. Determinatin f what will and can be measured within a first trial set? Based n step 1 and discussin within SWP 5.2 and the EC (see questins in table 2) a first selectin f SPINs can be established. 3. Interact and invlve the Member States The respnsible persns within the different EU Member States will be infrmed n the planned prcess and gals. Cllabrating clsely with the Member States at each step f the prcess has many benefits. In rder t assess each pssible indicatr frm previus step, the fllwing infrmatin will be gathered: A SMART definitin f the indicatr in relatinship t the gal being assessed A methd f btaining the data incl. estimates f effrt fr intrductin and updating indicatr D 5.7 RIS Implementatin Supprt and Assistance Page 32