CHARACTERISTICS OF TRAVELERS FROM AUSTRALIA TO CALIFORNIA 2015

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CHARACTERISTICS OF TRAVELERS FROM AUSTRALIA TO CALIFORNIA 2015 In 2015, was California s third largest overseas market to California with approximately 610,000 visitors to California. It was surpassed by the U.K with 705,000 visitors and by China with 1,162,000. Collectively, visitors from spent approximately $977 million in California. n visitors to California during 2015 reported spending $169 per day during a 9.5 night average stay or approximately $1,602 per visitor. The average spending for all overseas visitors to California was about $1,979 ($157 per day; 12.6 nights in California). Total U.S. Arrivals 1 California Market Share 2 California (est.) Year 2005 581,773 51.2% 298,000 2006 603,275 49.2% 297,000 2007 669,536 49.0% 328,000 2008 689,927 49.1% 339,000 2009 723,576 50.0% 362,000 2010 904,247 54.6% 494,000 2011 1,037,852 53.0% 550,000 2012 1,122,180 46.5% 522,000 2013 1,205,060 45.9% 553,000 2014³ 1,276,124 46.1% 589,000 2015³ 1,387,620 43.9% 610,000 1) U.S. Dept. of Homeland Security, I-94 International Arrival Records. 2) U.S. Dept. of Commerce, NTTO, Survey of International Air Travelers. 3) Sourced from Tourism Economics. Number of to CA, 2005-2015 (in 000s) 700 600 500 400 300 298 297 328 339 362 494 550 522 553 589 610 200 100 0 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 Source: U.S. Dept. of Commerce, National Travel and Tourism Office, Survey of International Air Travelers. Revised by Tourism Economics for Visit California (October, 2015). n California 2015 1

The volume of visitors to California from was relatively flat throughout the decade of the 1990s, ranging from 260,000 to about 290,000 each year. Visitation from peaked in 2000 at 328,000, but then dropped to a low of 199,000 in 2002 (post 9-11). The volume of n visitors to California has experienced strong recovery since 2003 and reached a record 610,000 visitors in 2015 making it California s third largest overseas market. n Arrivals at California Airports Monthly volumes of port-of-entry passenger arrivals from to California were mostly higher in 2015 than in 2013 and 2014. n resident arrivals at California ports-of-entry have demonstrated consistent peaks in June, September and December. The lowest volumes of arrivals were recorded in February each year. Source: U.S. Department of Homeland Security, I-94 International Arrival Records. CIC Research, Inc. Visitor volume and spending estimates for California were prepared by Tourism Economics under a separate contract to Visit California. n California 2015 2

Comparisons with Overseas Visitors Detailed trip and traveler characteristics of visitors from are provided in the following table. The table also includes trip and traveler characteristics of all overseas visitors to California for comparative purposes. Compared to all overseas visitors to California, travelers from are more likely to: Travel to California for vacation/holiday purposes Make use of a travel agency office or a personal recommendation as a trip planning source Have a decidedly longer trip planning and advance airline booking horizon Book their air trip through a travel agency office Travel with their spouse/partner Stay in a hotel / motel in the U.S. Be on their first trip to the U.S. Visit Los Angeles, Las Vegas, New York City, and Anaheim-Santa Ana while in the U.S. Engage in multiple leisure activities Make use of air travel between U.S cities, taxicabs/limousines, a bus between cities, and city subway/tram/bus as means of transportation while in the U.S. Spend more while in the U.S. Spend more per visitor per day while in California Pay for trip expenses with a debit card Have a higher average annual income Conversely, visitors from are less likely to: Travel to California for business/professional purposes or to visit friends/relatives Choose an airline based on non-stop flights as a main factor Spend nights in California as part of their trip to the U.S. Stay in a private home Pay for trip expenses with a credit card or with cash from home/travelers checks n California 2015 3

Trip & Traveler Characteristics Characteristics of Travelers from to California, 2015 CA* (n = 8,348) from Primary Purpose of Trip Vacation/Holidays 54% 72% 85% Visit Friends/Relatives 18% 13% 15% Business 13% 6% - Convention/Conference 9% 6% - Other Purpose 6% 4% - Purpose of Trip** Vacation/Holidays 67% 84% 92% Visit Friends/Relatives 34% 32% 32% Business 17% 8% 1% Convention/Conference 12% 9% 2% Sources Used to Plan Trip** Airline 43% 46% 49% Online Travel Agency 34% 43% 45% Personal Recommendation 29% 40% 44% Travel Agency Office 23% 42% 45% Travel Guide 15% 11% 11% Corporate Travel Department 12% 7% 3% Tour Operator/Travel Club 9% 8% 8% National/State/City Travel Office 7% 5% 5% Advance Planning for Trip 7 days or less 5% 2% 1% 8-30 days 24% 10% 8% 31-60 days 19% 11% 9% 61-90 days 15% 15% 16% More than 3 Months 38% 62% 66% Average Planning Time in Days 108 days 173 days 183 days Advance Airline Reservations 7 days or less 8% 3% 2% 8-30 days 33% 20% 15% 31-60 days 20% 14% 14% 61-90 days 13% 14% 13% 91-120 days 9% 14% 17% 121-180 days 10% 17% 20% 6 Months or More 8% 19% 21% Average Booking in Days 76 days 118 days 128 days ** Multiple response question. Table may add to more than 100%. n California 2015 4

Characteristics of Travelers from to California (2015 - cont.) Trip & Traveler Characteristics CA* (n = 8,348) from Means of Booking Air Trip** Airlines Directly 31% 27% 29% Internet Booking Service 29% 29% 30% Travel Agency Office 26% 41% 43% Corporate Travel Department 12% 6% 2% Tour Operator/Travel Club 9% 4% 4% Other 1% 1% 1% Main Factor in Selecting Airline Airfare 29% 34% 38% Non-Stop Flights 17% 9% 8% Convenient Schedule 15% 14% 13% Previous Good Experience 9% 12% 13% Mileage Bonus/Frequent Flyer Program 8% 7% 7% Safety Reputation 9% 11% 11% Loyalty to Carrier 3% 4% 4% In-flight Service Reputation 3% 2% 1% Employer policy 3% 1% - On-time Reputation 2% 3% 3% Other 3% 4% 3% Airline Seating Area Economy/Tourist/Coach 82% 89% 90% Premium Economy 10% 6% 5% Executive/Business 8% 4% 5% First Class 1% 1% <1% Use of Package Yes 14% 9% 8% No 86% 92% 92% Travel Package Includes** Attractions/Events/Entertainment 6% 5% 6% Meals 6% 4% 5% Bus/Coach 6% 7% 7% Guided Tours 6% 6% 5% Rental Car 4% <1% <1% Tour Guide for Entire Trip 5% 3% 3% Airfare and Accommodation Only 3% 1% 6% Cruise 2% 2% 2% Recreation 1% 1% 1% ** Multiple response question. Travel package must include airfare and accommodation and may include others. n California 2015 5

Characteristics of Travelers from to California (2015 - cont.) Trip & Traveler Characteristics CA* (n = 8,348)) from Travel Companions** Traveling Alone 59% 55% 48% Spouse/Partner 22% 30% 36% Family/Relatives 15% 13% 16% Friends 6% 7% 9% Business Associates 4% 1% - Tour Group 1% 1% 1% Average Travel Party Size 1.7 1.7 1.8 Median Travel Party Size 1.0 1.0 2.0 Type of Lodging** Hotel / Motel 73% 82% 82% Private Home 32% 21% 19% Other 6% 9% 9% Length of Stay Mean Nights in the U.S. 22.6 nights 23.7 nights 22.3 nights Mean Nights in California 12.6 nights 9.5 nights 7.0 nights % of California Nights 52% 40% 31% Prior Visitation to the U.S. First Trip to the U.S. (% Yes) 28% 34% 35% Average Trips to the U.S. in Past Year 1.7 trips 1.3 trips 1.3 trips Average Number of States Visited 2.0 states 2.7 states 2.8 states Average Number of Destinations Visited 3.1 dest. 3.6 dest. 3.9 dest. Places Visited in the U.S.** Los Angeles 60% 69% 70% San Francisco 45% 38% 38% Las Vegas 30% 39% 45% New York City 15% 31% 33% San Diego 14% 14% 15% Anaheim-Santa Ana 8% 16% 18% Flagstaff-Grand Canyon-Sedona 7% 3% 4% San Jose 6% 4% 3% DC Metro Area 5% 7% 8% Monterey-Salinas 5% 2% 2% Santa Barbara 4% 3% 3% Riverside/San Bernardino 4% 3% 3% Oahu 3% 11% 13% Seattle 3% 5% 6% Chicago 3% 5% 5% Miami 2% 5% 5% Sacramento 2% 1% 1% ** Multiple response question. Table may add to more than 100%. n California 2015 6

Characteristics of Travelers from to California (2015 - cont.) Trip & Traveler Characteristics CA* (n = 8,348) from Activities Experienced While in the U.S.** Shopping 87% 94% 95% Sightseeing 83% 96% 98% National Parks/Monuments 51% 65% 69% Small Towns/Countryside 42% 47% 50% Experience Fine Dining 40% 46% 46% Amusement/Theme Parks 39% 56% 59% Historical Locations 34% 52% 53% Guided Tours 31% 60% 63% Art Gallery/Museums 33% 49% 48% Casino/Gamble 24% 37% 40% Cultural/Ethnic Heritage Sites 20% 32% 33% Concert/Play/Musical 20% 43% 44% Transportation While in the U.S.** Rented Auto 44% 38% 39% Air Travel between U.S. Cities 44% 70% 72% Auto, Private or Company 37% 38% 38% City Subway/Tram/Bus 31% 49% 50% Taxicab/Limousine 31% 51% 50% Bus between Cities 19% 31% 33% Ferry/River Taxi/Srt. Scenic Cruise 10% 17% 18% Railroad between Cities 7% 12% 12% Rented Bicycle/Motorcycle/Moped 5% 8% 8% Cruise Ship/River Boat 1+ Nights 4% 15% 17% Motor Home/Camper 2% 3% 3% Visitor Spending*** CA Visitor Spending in the U.S. per Visitor $3,401 $3,725 $3,753 Per Visitor Per Day (CA) $157 $169 $184 Per Visitor/Trip (California) $1,979 $1,602 $1,616 Spending by Category (Per Visitor/Trip) Accommodations 31.5% 31.3% 28.9% Air Transportation in the U.S. 5.9% 7.1% 6.6% Entertainment 12.9% 15.8% 16.8% Food/Beverages 19.9% 21.8% 22.2% Gifts/Souvenirs 19.2% 15.2% 16.6% Ground Transportation in the U.S. 6.3% 6.1% 5.9% Other 4.2% 2.7% 3.0% ** Multiple response question. The column may sum to more than 100%. *** Spending estimates were based on the SIAT data and revised by Tourism Economics for Visit California. CIC Research, Inc. and Tourism Economics n California 2015 7

Characteristics of Travelers from to California (2015 - cont.) Trip & Traveler Characteristics CA* (n = 8,348) from Payment Method for Trip Expenses Purchases Using Credit Card 43% 32% 30% Cash from Home/Travelers Checks 27% 19% 19% Cash Adv./Wdrawal Using Credit Card 18% 15% 15% Cash Adv./Wdrawal Using Debit Card 6% 14% 15% Purchases Using Debit Card 6% 19% 21% Age Average Age - Males 41 years 40 years 40 years Average Age - Females 38 years 39 years 40 years Occupation Mgmt., Business, Science & Arts 46% 44% 40% Service Occupations 11% 9% 10% Student 12% 10% 8% Sales and Office 11% 13% 14% Retired 8% 11% 12% Homemaker 4% 2% 3% Prod., Trans., & Material Moving 3% 3% 3% Military/Government 3% 3% 2% Nat. Res., Const., & Maintenance 3% 6% 7% Other 1% 1% 1% Annual Household Income Under $20,000 15% 5% 4% $20,000 - $39,999 15% 8% 8% $40,000 - $59,999 15% 16% 16% $60,000 - $79,999 14% 15% 15% $80,000 - $99,999 10% 11% 12% $100,000 - $119,999 10% 14% 15% $120,000 - $139,999 4% 4% 5% $140,000 - $159,999 4% 5% 4% $160,000 - $179,999 3% 6% 5% $180,000 - $199,999 1% 3% 3% $200,000 and over 10% 12% 13% Average Annual Income $89,309 $110,254 $110,395 n California 2015 8