AD 75/50 ( POINT OF SALE CANADA ) AGENCY REDUCED RATE AUTHORIZATION 2016 PROGRAM FLYING ON AIR CANADA, AIR CANADA ROUGE AND AIR CANADA EXPRESS ONLY.

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AD 75/50 ( POINT OF SALE CANADA ) AGENCY REDUCED RATE AUTHORIZATION 2016 PROGRAM FLYING ON AIR CANADA, AIR CANADA ROUGE AND AIR CANADA EXPRESS ONLY. PARTICIPATING CARRIERS In Economy Class, AD75 promotion codes entitle qualified agency personnel to a 75/50% reduction on applicable fares when traveling on Air Canada, Air Canada Express and Air Canada rouge. In Premium Economy Class, AD75 promotion codes entitle qualified agency personnel to a 75/50% reduction on applicable fares when traveling on Air Canada. In Business Class, AD 75/50 promotion codes entitle qualified agency personnel to a 75/50% reduction on applicable fares when traveling on Air Canada, Air Canada Express and Air Canada rouge (Premium rouge cabin). AGENT ID VALIDATION You are required to present your industry ID card to airport agents: - IATA or ACTA ID card, if you travel in Canada, - IATA ID card, if you travel to the U.S. or to international destinations. All passengers travelling with reduced rate tickets can be off-loaded in oversell situation VALIDITY AND ELIGIBILITY 2016 AD75/50 promotion codes are valid for outbound travel, up to and including January 31, 2017. Please note travel on Air Canada using an AD75/AD50 must be booked and ticketed through www.aircanada.com/agents. The AD75/50 program is extended to travel agencies who have held IATA accreditation for at least 12 consecutive months. Its personnel must be employed by the agency, without interruption, for 12 months before the travel date. Qualified personnel also includes those employed for at least 3 months with a current agency, provided they were previously employed with another approved agency, and the employment interruption did not exceed 60 days. A fifty percent reduction (AD50) is also extended to the spouse of the qualified agency personnel, provided that the agency personnel and the spouse are booked on the same flights, on 2 separate PNRs, in Economy, Premium Economy or Business Class. A spouse is defined as legally married or common-law partner of the same or opposite sex. Please consult IATA resolution 880 in the IATA travel agents manual for all terms and conditions for reduced fares for accredited travel agencies. Air Canada Express is a trademark of Air Canada. The airlines operating Air Canada Express flights on behalf of Air Canada are: Jazz Aviation LP, Sky Regional Airlines Inc., Air Georgian Ltd. and Exploits Valley Services (EVAS).

RESERVATIONS and TICKETING ** Please note travel on Air Canada using an AD75/AD50 must be booked and ticketed through www.aircanada.com/agents, using your 8 digit Promotion Code **. (Note that one AD75 promotion code is required for you and a separate AD50 promotion code is required for your spouse). Economy Class Reservations will be booked in M class, but the discount will be applied using: - Y or B fares within Canada, US and international destinations Premium Economy Class Reservations will be booked in E class, and the discount will be applied using the O fare. Business Class AD75 travel within 7 days of departure date (one-way or return trip). - The reservation will be booked in Z class, and discount will be applied using the J fare. AD50 travel within 21 days of departure date (one-way or return trip). - The reservation will be booked in Z class, and discount will be applied using the J fare. The Air Canada rules will be applied with regards to fare eligibility. ** Please note travel on Lufthansa, Austrian and Swiss using an AD75/AD50 must be booked and ticketed in your CRS. For ticketing instructions, please refer to the 2016 AD75 program LH, OS and LX flights only document on the Agent Reference tab of aircanada.com/agents **. If your itinerary includes travel on Air Canada and Lufthansa, Austrian or Swiss, note that two (2) promotion codes will be required. ( the Air Canada flights have to be booked at aircanada.com/agents and Lufthansa, Austrian or Swiss flights have to be booked in your CRS).

Not permitted with AD75/50 - Commission, Cash Rewards - Codeshare and charter flight - Denied boarding compensation - VATs - Frequent Flyer miles accumulation - Protection/rerouting on other carriers - Name changes - Travel in business class with infants - PTAs - Use of eupgrade credits - Multiple trips (or side trips) on one ticket - Combination with any fares or other promotion BLACKOUT PERIODS Subject to change without notice Travel during blackout periods is not permitted. BLACKOUTS FOR NORTH AMERICA (including Hawaii) 23 March 2016 to 29 March 2016 13 April 2017 to 18 April 2017 BLACKOUTS FOR INTERNATIONAL 22 June 2016 to 6 September 2016 21 June 2017 to 5 September 2017

BLACKOUTS FOR CARIBBEAN DESTINATIONS 27 February 2016 to 29 March 2016 25 February 2017 to 18 April 2017 ADDITIONAL BLACKOUTS / SPECIFIC DESTINATIONS To /from China, Hong Kong, Korea: 1 February 2016 to 16 February 2016 From Canada/USA to Delhi: 4 November 2016 to 8 November 2016 From Delhi to Canada/USA: 19 November 2016 to 22 November 2016 To /from China, Hong Kong, Korea: 20 January 2017 to 26 January 2017 To /from China, Hong Kong, Korea: 3 February 2017 to 11 February 2017 To Delhi: 15 October 2017 to 21 October 2017 From Delhi: 22 October 2017 to 29 October 2017 INTERLINE TRANSPORTATION Interline Transportation carriers are not permitted with the 2015 Air Canada AD75/50 program MISCELLANEOUS Changes & Refund: Irregular operations and schedule changes: Check-in: As per the fare rules Protection/rerouting on other carriers not permitted. Please allow sufficient time for check-in and be prepared to check all baggage that does not meet the airline carry-on baggage rules. Verify baggage policy at http:/www.aircanada.com/baggage. Maple Leaf Lounge access: Permitted using a confirmed AD75/50 ticket in Business Class for same day travel.

When traveling to or via the U.S.: Air Canada is required under the U. S. Transportation Security Administration's (TSA) Secure Flight Program, to collect at least 72 hours prior to departure, the following information: Full name as it appears on the travel document; Date of birth; Gender; Redress Number a unique number obtained from the U.S. Department of Homeland Security for passengers that share the same name as someone on the U.S. watch list (if applicable). This information must be provided at aircanada.com/agents For reservations made within 72 hours of departure, the information must be provided at time of booking. When traveling to international destinations: Please ensure that sufficient time has been provided for U.S. Customs and Immigration formalities when pre-clearance is offered in Canada You must obtain health visas and proof of citizenship. In the event that you are denied entry into the country resulting in a cost to Air Canada, the airline shall retain the right to seek redress for any and all costs it incurred. Such occurrence is likely to result in the withdrawal, cancellation or suspension of reduced rate travel privileges of the travel agency by which you are employed.