Travel Agency Ticketing Instructions

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al Travel Agency Ticketing Instructions For the HANNOVER MESSE event to be held in Hannover, Germany, Lufthansa offers discounts to eligible passengers (Event participants, accompanying persons and guest speakers). Discounts are applicable on any flight operated with a Lufthansa flight number. Excluded are purely domestic German flights (i.e. origin German city, destination German city). The event fares must not be made public. Eligible passengers shall be informed that Lufthansa is the Official Airline to the event and that tickets can be purchased through an IATA / ARC Travel Agency or on a dedicated event booking platform. A link to this online booking platform must be provided by Deutsche Messe AG on the event webpage www.hannovermesse.de Discounts: a manual calculation of the discounted fare is required. The discounts must be taken from the base published fare, with booking classes as shown below, which is published in the Computerized Reservation System (CRS) as an open fare - IATA fares as well as unique LH fares. These base fares can be retrieved in the CRS using the following entries (replace AAA with origin city code and BBB with the destination city code): AMADEUS: FQD AAABBB/ALH GALILEO: FD AAABBB/LH SABRE: FQ AAABBB-LH SITA: FSD AAABBB/LH/EUR WORLDSPAN: 4F AAABBBSR-LH Agreed Discounts off Published Fares: First and Business Class Fares: Booking Class F*/ J*/ C* Booking Class D** / Z** Economy Class Fares: Booking Class Y* /B / P / G / K Booking Class M** / H** / Q** / V** / W** * Discounts taken off the published F, J, C or Y Class fares must be booked in A, C, D or B Class respectively. ** Although no discount is given off the D, Z, M, H, Q, V and W Class fares, the special conditions (i.e. min. and max. stay, advanced purchase period) shown below also apply. Eligibility: fares are only valid for accredited eligible passengers (event participants, accompanying persons and guest speakers). The accompanying person must always travel together with the event participant to and from the destination of the event. Validity: travel may not commence earlier than 28.03.11 and not later than 08.04.11. FRAXV/D LH0EVDE635 1/2 10/11/2010

Point of Sale: all tickets from all origin cities to be issued by Travel Management Companies shown in Attachment B of the Agreement. Booking Class: as per applicable base fare rule. Exception: Discounts taken off the published F, J, C or Y Class fares must be booked in A, C, D or B Class respectively. Option 1 - Minimum Stay: 2 days Maximum Stay: 1 month Advanced Purchase Period: Minimum 3 days Option 2 - Minimum Stay, Maximum Stay, Advanced Purchase Period: as per applicable base fare rule. Stopovers, Transfers, Cancellations, Refunds, Changes, Re-Issues, Combinations: as per applicable base fare rule. Flight application: discounted fares and conditions apply on any Lufthansa (LH) flight number including code-share flights operated by partner airlines - as long as this is allowed for the applicable base fare rule Fare basis / ticket designator: as per applicable base fare rule followed by /MC11 Endorsement: valid on LH flight numbers only Tour Code: LH0EVDE635 Airport fee / taxes: applicable - no discount permitted. Please note that misuse of these private fare codes (i.e. to any other destination besides Hannover, Germany or for any departure date not between 28.03.11 and 08.04.11 will result in an ADM being raised to the non-discounted published fare level. For any questions, please contact your local Lufthansa Sales and Service Team and refer to the Deutsche Messe AG MICE agreement stored in the Lufthansa intranet under: https://eteaming.ebase.dlh.de/groups/mice-lh-meetings-events FRAXV/D LH0EVDE635 2/2 10/11/2010

al Travel Agency Ticketing Instructions For the LIGNA HANNOVER event to be held in Hannover, Germany, Lufthansa offers discounts to eligible passengers (Event participants, accompanying persons and guest speakers). Discounts are applicable on any flight operated with a Lufthansa flight number. Excluded are purely domestic German flights (i.e. origin German city, destination German city). The event fares must not be made public. Eligible passengers shall be informed that Lufthansa is the Official Airline to the event and that tickets can be purchased through an IATA / ARC Travel Agency or on a dedicated event booking platform. A link to this online booking platform must be provided by Deutsche Messe AG on the event webpage www.ligna.de Discounts: a manual calculation of the discounted fare is required. The discounts must be taken from the base published fare, with booking classes as shown below, which is published in the Computerized Reservation System (CRS) as an open fare - IATA fares as well as unique LH fares. These base fares can be retrieved in the CRS using the following entries (replace AAA with origin city code and BBB with the destination city code): AMADEUS: FQD AAABBB/ALH GALILEO: FD AAABBB/LH SABRE: FQ AAABBB-LH SITA: FSD AAABBB/LH/EUR WORLDSPAN: 4F AAABBBSR-LH Agreed Discounts off Published Fares: First and Business Class Fares: Booking Class F*/ J*/ C* Booking Class D** / Z** Economy Class Fares: Booking Class Y* /B / P / G / K Booking Class M** / H** / Q** / V** / W** * Discounts taken off the published F, J, C or Y Class fares must be booked in A, C, D or B Class respectively. ** Although no discount is given off the D, Z, M, H, Q, V and W Class fares, the special conditions (i.e. min. and max. stay, advanced purchase period) shown below also apply. Eligibility: fares are only valid for accredited eligible passengers (event participants, accompanying persons and guest speakers). The accompanying person must always travel together with the event participant to and from the destination of the event. Validity: travel may not commence earlier than 23.05.11 and not later than 03.06.11. FRAXV/D LH0EVDE636 1/2 10/11/2010

Point of Sale: all tickets from all origin cities to be issued by Travel Management Companies shown in Attachment B of the Agreement. Booking Class: as per applicable base fare rule. Exception: Discounts taken off the published F, J, C or Y Class fares must be booked in A, C, D or B Class respectively. Option 1 - Minimum Stay: 2 days Maximum Stay: 1 month Advanced Purchase Period: Minimum 3 days Option 2 - Minimum Stay, Maximum Stay, Advanced Purchase Period: as per applicable base fare rule. Stopovers, Transfers, Cancellations, Refunds, Changes, Re-Issues, Combinations: as per applicable base fare rule. Flight application: discounted fares and conditions apply on any Lufthansa (LH) flight number including code-share flights operated by partner airlines - as long as this is allowed for the applicable base fare rule Fare basis / ticket designator: as per applicable base fare rule followed by /MC11 Endorsement: valid on LH flight numbers only Tour Code: LH0EVDE636 Airport fee / taxes: applicable - no discount permitted. Please note that misuse of these private fare codes (i.e. to any other destination besides Hannover, Germany or for any departure date not between 23.05.11 and 03.06.11 will result in an ADM being raised to the non-discounted published fare level. For any questions, please contact your local Lufthansa Sales and Service Team and refer to the Deutsche Messe AG MICE agreement stored in the Lufthansa intranet under: https://eteaming.ebase.dlh.de/groups/mice-lh-meetings-events FRAXV/D LH0EVDE636 2/2 10/11/2010

al Travel Agency Ticketing Instructions For the CeBIT event to be held in Hannover, Germany, Lufthansa offers discounts to eligible passengers (Event participants, accompanying persons and guest speakers). Discounts are applicable on any flight operated with a Lufthansa flight number. Excluded are purely domestic German flights (i.e. origin German city, destination German city). The event fares must not be made public. Eligible passengers shall be informed that Lufthansa is the Official Airline to the event and that tickets can be purchased through an IATA / ARC Travel Agency or on a dedicated event booking platform. A link to this online booking platform must be provided by Deutsche Messe AG on the event webpage www.cebit.de Discounts: a manual calculation of the discounted fare is required. The discounts must be taken from the base published fare, with booking classes as shown below, which is published in the Computerized Reservation System (CRS) as an open fare - IATA fares as well as unique LH fares. These base fares can be retrieved in the CRS using the following entries (replace AAA with origin city code and BBB with the destination city code): AMADEUS: FQD AAABBB/ALH GALILEO: FD AAABBB/LH SABRE: FQ AAABBB-LH SITA: FSD AAABBB/LH/EUR WORLDSPAN: 4F AAABBBSR-LH Agreed Discounts off Published Fares: First and Business Class Fares: Booking Class F*/ J*/ C* Booking Class D** / Z** Economy Class Fares: Booking Class Y* /B / P / G / K Booking Class M** / H** / Q** / V** / W** * Discounts taken off the published F, J, C or Y Class fares must be booked in A, C, D or B Class respectively. ** Although no discount is given off the D, Z, M, H, Q, V and W Class fares, the special conditions (i.e. min. and max. stay, advanced purchase period) shown below also apply. Eligibility: fares are only valid for accredited eligible passengers (event participants, accompanying persons and guest speakers). The accompanying person must always travel together with the event participant to and from the destination of the event. Validity: travel may not commence earlier than 22.02.11 and not later than 05.03.11. FRAXV/D LH0EVDE637 1/2 10/11/2010

Point of Sale: all tickets from all origin cities to be issued by Travel Management Companies shown in Attachment B of the Agreement. Booking Class: as per applicable base fare rule. Exception: Discounts taken off the published F, J, C or Y Class fares must be booked in A, C, D or B Class respectively. Option 1 - Minimum Stay: 2 days Maximum Stay: 1 month Advanced Purchase Period: Minimum 3 days Option 2 - Minimum Stay, Maximum Stay, Advanced Purchase Period: as per applicable base fare rule. Stopovers, Transfers, Cancellations, Refunds, Changes, Re-Issues, Combinations: as per applicable base fare rule. Flight application: discounted fares and conditions apply on any Lufthansa (LH) flight number including code-share flights operated by partner airlines - as long as this is allowed for the applicable base fare rule Fare basis / ticket designator: as per applicable base fare rule followed by /MC11 Endorsement: valid on LH flight numbers only Tour Code: LH0EVDE637 Airport fee / taxes: applicable - no discount permitted. Please note that misuse of these private fare codes (i.e. to any other destination besides Hannover, Germany or for any departure date not between 22.02.11 and 05.03.11 will result in an ADM being raised to the non-discounted published fare level. For any questions, please contact your local Lufthansa Sales and Service Team and refer to the Deutsche Messe AG MICE agreement stored in the Lufthansa intranet under: https://eteaming.ebase.dlh.de/groups/mice-lh-meetings-events FRAXV/D LH0EVDE637 2/2 10/11/2010