Disabled spectators guide St. Jakob-Park Stadium, Basel UEFA Europa League Final 18 May 2016 Centre for Access to Football in Europe Supported by
Table of Contents Getting around the city... 2 The airport: EuroAirport Basel-Mulhouse-Freiburg... 2 The main train station: Bahnhof Basel SBB... 2 Getting around by tram... 3 Getting around by bus... 3 Getting around by Taxi... 4 Fan Meeting Points and Fan Zone... 4 Getting to Claraplatz (Sevilla FC)... 4 Getting to Barfüsserplatz (Liverpool FC)... 4 St. Jakob-Park Stadium... 7 Getting to St. Jakob-Park... 7 From the airport: Basel-Mulhouse-Freiburg... 7 From the train station: Bahnhof Basel SBB... 8 From the Fan Meeting Points... 8 Accessible (disabled-friendly) parking... 8 Drop-off and pick-up points... 9 Stadium information... 10 Accessible (disabled-friendly) entrances... 10 Accessible (disabled-friendly) viewing areas... 11 Wheelchair user spaces... 11 Easy access seating... 12 Accessible (disabled-friendly) amenities... 12 Concessions... 12 Accessible (disabled friendly) toilets... 12 Accessible (disabled-friendly) services... 12 Stadium Volunteers... 12 Audio-descriptive commentary... 12 The following guide has been created by CAFE to further assist disabled fans and guests attending the 2016 UEFA Europe League Final in Basel. 1
Getting around the city Basel has several accessible transport hubs, including an international airport and train station with public transport in Basel mostly accessible. The website Basel on the Move has helpful information in both German and English for disabled passengers. To contact the public transport services, please contact the BVB Customer Centre by telephone on +41 (0) 61 685 14 14 or by e-mail on Kundenzentrum@bvb.ch For further information on accessible public transport around Basel, please see: http://www.bvb.ch/en/services/disabled-passengers For specific information (in German) on public transport for the UEFA Europa League Final, please see: http://www.bvb.ch/aktuell/uefa-europa-league-final For a map of public transport routes in Basel, please see: http://www.bvb.ch/en/timetablenetwork/liniennetz The airport: EuroAirport Basel-Mulhouse-Freiburg EuroAirport Basel-Mulhouse-Freiburg is located approximately 10 kilometres from St. Jakob- Park stadium. The airport website has helpful information for disabled passengers: http://www.euroairport.com/en/passengers/reduced-mobility/ The airport has several accessible drop-off points for disabled passengers located along the access roads to the terminal building in the French and Swiss sectors. To get to Basel Bahnhof SSB train station, located in the centre of the city, disabled passengers should take bus 50 from the departure building. The bus is accessible (disabledfriendly) with drop-level access and a ramp and there is a calling device at the bus stop for disabled passengers who require assistance. The main train station: Bahnhof Basel SBB Bahnhof Basel SBB train station is located approximately 3 kilometres from St. Jakob-Park stadium. Helpful information for disabled passengers can be found in German and English on: http://www.sbb.ch/en/station-services/passengers-with-reduced-mobility/sbb-callcenter-handicap.html 2
Disabled passengers who require assistance with boarding and alighting trains should book in advance by calling the SBB Help Centre +41 51 225 78 44 from Europe or 0800 007 102 from the UK. Assistance can be booked no later than 60 minutes before departure/arrival. Wayfinding signage is in place to assist blind and partially sighted passengers in finding their way to platforms and around the station independently. Assistance for blind and partially sighted passengers can also be booked via the SBB Help Centre. Induction (hearing) loops for hard of hearing passengers are available at some ticket counters at the station. Getting around by tram Please note that the tramline 14 will be redirected to M-Park station, and will not be stopping at St. Jakob-Park stadium. From M-Park station, the stadium is located approximately 1.2 kilometres away. Tramlines 6 and 8 have drop-level access and are accessible both for manual and electric wheelchair users. Wheelchair users can access the tram via the second door from the front, where a ramp is available. Other tramlines are serviced by older vehicles. These have step-free access, but no ramp. As such, the older lines are accessible for manual wheelchair users, but not for electric wheelchair users. In three-coach trams, the step-free access is located in the middle carriage. In two-coach vehicles (lines 15 and 16), step-free access is located in the second carriage. In Be4/6Solo low-floor vehicles, step-free access is located in the middle section. Wheelchair user access to tram Getting around by bus All buses have drop-level access and are equipped with a ramp. 3
Getting around by Taxi Accessible taxis are available in Basel. Please note that taxis only seem to accept wheelchair users with foldable wheelchairs and must be booked in advance of travel. Taxi Zentrale AG Basel: +41 (0) 61 222 22 22 33er Taxi AG: +41 (0) 61 333 33 33 Mini-cab AG: +41 (0)61 777 77 77 Fan Meeting Points and Fan Zone There are two Fan Meeting Points for the Final: Claraplatz and Barfüsserplatz and one neutral Fan Zone: Münsterplatz. Barfüsserplatz will be the designated meeting point for Liverpool FC supporters. Claraplatz will be the designated meeting point for Sevilla FC supporters. The Canton of Basel city website has helpful information on each Fan Meeting Point and on the Fan Zone. Please note, there is no specific information on disabled fans access: http://www.bs.ch/en/portrait/events/events/2016/uefa-europa-league-final.html Getting to Claraplatz (Sevilla FC) Claraplatz is served by tramlines 6, 8 and 14, as well as buses 34 and 38. Getting to Barfüsserplatz (Liverpool FC) Barfüsserplatz is served by tramlines 3, 6, 8, 11, 14 and 15. Please find the following maps with the fan meeting points and routes to the stadium: 4
Fan Meeting Points to St Jakob-Park Stadium 5
Overview of public transport with Fan Meeting Points and Stadium (A = Liverpool Fan Meeting Point, B = Sevilla Fan Meeting Point, SJP = stadium) 6
View of public transport with Fan Meeting Points and Stadium (A = Liverpool Fan Meeting Point, B = Sevilla Fan Meeting Point, SJP = stadium) St. Jakob-Park Stadium Getting to St. Jakob-Park Public transport will be very busy before and after the match, therefore CAFE would advise that disabled spectators arrive early to allow plenty of time to reach the stadium. Please note that the walking distances from public transport points to the stadium are considerable. From the airport: Basel-Mulhouse-Freiburg To get to the stadium from the airport, you should take bus 50 to the main train station, Bahnhof Basel SBB. Then take tramline 10 or 11 to Dreispitz. From here, the stadium is located at approximately 850 metres. 7
From the train station: Bahnhof Basel SBB To get to the stadium from the main train station in Basel, you should take tramline 10 or 11 to Dreispitz. From here, the stadium is located at approximately 850 metres. From the Fan Meeting Points To reach the stadium from Barfüsserplatz (Liverpool FC supporters), take tramlines 11 or 14 to M-Park. From here, the stadium is located at approximately 1.2 kilometres. To reach the stadium from Claraplatz (Sevilla FC supporters), take the Extratram to Schulstrasse. There is no further public transport from Schulstrasse. The walking distance from Schulstrasse to the stadium is approximately 1.5 kilometres. Accessible (disabled-friendly) parking Accessible (disabled-friendly) parking is only available to disabled spectators with a valid matchday ticket and parking permit. In addition, the driver and all passengers within the vehicle must have a valid matchday ticket, or a valid accreditation. Please note all vehicles going to parking areas will be required to go through the security screening. Map showing accessible underground parking and drop-off point 8
Accessible (disabled-friendly) parking is located under the stadium on level -1. Please note that the maximum vehicle height in this parking area is 1.9 metres. Disabled supporters can take a lift from the underground parking to level 1 to reach the stands. This lift leads to stand seating in Section B. Drop-off and pick-up points An accessible drop-off point for disabled supporters has been identified on St. Jakobstrasse (St. Jakob s Street). This drop-off point can be reached via Muttenz `Rennbahn' junction: (Muenchensteinerstrasse / Birsfelderstrasse / St. Jakobstrasse). For supporters arriving from Birsfelderstrasse: Turn right at the intersection on St. Jakobstrasse. For supporters arriving from Muenchensteinerstrasse: Turn left at the intersection on St. Jakobstrasse. Map showing route to accessible drop-off point 9
Stadium information Accessible (disabled-friendly) entrances There are two accessible stadium entrances and CAFE would recommend that disabled supporters arrive early, to allow extra time to reach their seats. Map showing access to stadium for disabled fans An accessible entrance with lift access is located on the north-west corner of the stadium at entrance C/G West. This entrance is close to the accessible seating areas for Liverpool FC fans. A second accessible entrance with lift access is located at the north-east corner of the stadium at entrance C/G East. This entrance is close to the accessible seating areas for Sevilla FC fans. 10
Accessible entrance C/G West (Liverpool FC fans) Accessible entrance C / G east (Sevilla FC fans) Accessible (disabled-friendly) viewing areas Wheelchair user spaces Liverpool FC wheelchair user spaces (with adjacent companion seating) will be located in B7 - C2. Sevilla FC wheelchair user spaces (with adjacent companion seating) will be located in C6 - D2. 11
Easy access seating Easy access seats* for Liverpool FC disabled fans have been identified between section B6 and B7. No requests were made from Sevilla FC for easy access seating. *(Easy access seating has minimal or no stepped access and is often located at the end of rows and may have more legroom than other seats. Companions for easy access ticket holders are located in adjacent seating). Accessible (disabled-friendly) amenities Concessions Please note that whilst concessions and refreshment kiosks are located near to accessible viewing areas, not all concessions have low-level counters. Accessible (disabled friendly) toilets There are three accessible (disabled friendly) unisex toilets within the accessible viewing areas. Two accessible toilets are located at C/G west entrance (near Liverpool FC accessible viewing areas) and the third accessible toilet is located between sections C4 and C5 (near Sevilla FC accessible viewing areas). Accessible (disabled-friendly) services Stadium Volunteers Stadium stewards and dedicated matchday volunteers will be available to provide assistance to disabled fans at the stadium. Audio-descriptive commentary An audio descriptive commentary service will be provided in German (as the local language). Partially sighted and blind spectators wishing to receive this service will be able to tune in using their own personal FM radios. ** To receive this audio descriptive commentary in German (local language), please tune into broadcasting frequency 91.0 Mhz. ** A small number of additional headsets will be available at the Final for fans who have forgotten to bring their personal FM radios. 12
It should also be possible to listen to live radio commentary within the stadium using 3G/4G mobile phones via the official radio broadcasters websites or the phone apps - Talksport (for English) and Cadena Ser (for Spanish). Please note that this will depend on the quality of your mobile phone reception. For further information, please visit the broadcasters websites: Talksport Radio at http://talksport.com/radio/how-to-listen Cadena Ser Radio at http://cadenaser.com/emisora/radio_sevilla/ Many disabled and non-disabled spectators are discovering and enjoying audio descriptive commentary on matchdays. This inclusive service may provide a more complete understanding of the match and the surrounding ambience. For further information about audio descriptive commentary and how CAFE could help your club to adopt a similar service for your partially sighted and blind fans, please visit the CAFE website at http://www.cafefootball.eu/en/audio-descriptive-commentary or contact michael@cafefootball.eu 13
Alternative formats of this document are available on request Total Football Total Access Total Sense T: +44 (0)20 8621 2405 E: info@cafefootball.eu 14 www.cafefootball.eu