Welcome to SFO
Welcome to San Francisco International Airport San Francisco International Airport (SFO) provides nonstop service to more than 60 U.S. cities on 20 domestic airlines and to 30 international points on 26 international carriers. A variety of services, amenities and concessions are offered at SFO including: a Bay Area Rapid Transit () train station linking SFO to San Francisco and the East Bay, and to Caltrain, which serves the Peninsula; a consolidated Rental Car Center; AirTrain, an on-airport people mover linking the garages, terminals and Rental Car Center; approximately 8,500 covered parking spaces in the terminal garages; wireless internet access in all terminals; and some of the Bay Area s favorite shops and restaurants. Information Booths for travelers at SFO are located on the Arrivals Level of all terminals. Information is available regarding ground transportation such as buses, taxis and shuttles, as well as cultural, recreational resources and activities in San Francisco and the Bay Area. The staff is multilingual and interpreters are available through a telephone language line. Complete information about SFO s services, ground transportation, and shopping and dining choices is available on the Airport s website, www.flysfo.com.
Ground Transportation Options from SFO Schedules will vary on U.S. holidays. More detailed information on SFO s ground transportation services can be found on regional handouts available at the Arrivals Level Information Booths or on www.flysfo.com. Train: (Bay Area Rapid Transit) operates train service to northern San Mateo County, San Francisco and the East Bay directly from SFO. The last trains depart SFO daily for San Francisco and the East Bay at about 11:50pm and for the Millbrae Station at approximately 1:30am. Caltrain provides service between San Francisco and San Jose, with weekday commute-hour service to Gilroy. See the table below for Caltrain hours of operation from the Millbrae Station. SamTrans provides 24-hour service connecting SFO to San Mateo County and parts of San Francisco and Palo Alto. SamTrans bus schedules and route information are displayed at the SamTrans bus stops. To locate the bus stops, refer to the Ground Transportation posters near terminal exit doors or follow terminal signage. Airporter bus schedule and route information is listed on regional Ground Transportation handouts available at Arrivals Level Information Booths and on Ground Transportation posters at the Airporter bus zones, located outside each terminal on the Arrivals Level at the center island. Limousines at SFO may be arranged via the Lodging, Transportation and Attraction boards located on the Arrivals Level of the International Terminal and Terminals 1 and 3. These Boards provide free phone connections to participating limousine operators. Taxis are available 24 hours per day. Taxis are located outside each terminal on the Arrivals Level at the center island. Door-to-Door Vans, which serve most regions, are available on demand 6am-11pm and are located outside each terminal on the Departures Level at the center island. Reservations are recommended after 11:00pm. Public Transportation AC Transit www.actransit.org 510-897-4700 Amtrak www.amtrak.com 0-872-7245 www.bart.gov 650-992-2278 Caltrain www.caltrain.com 0-660-4287 GG Transit www.goldengatetransit.org 415-923-2000 Greyhound www.greyhound.com 0-231-2222 SamTrans www.samtrans.com 0-660-4287 Rental Car Alamo www.alamo.com 650-347-9911 Avis www.avis.com 650-877-3156 Budget www.budget.com 650-877-0998 Dollar www.dollar.com 650-244-4131 Enterprise www.enterprise.com 650-697-9200 Hertz www.hertz.com 650-624-6600 Natl. Car Rental www.nationalcar.com 650-616-3000 Thrifty Car Rental www.thriftycar.com 650-259-1313 To Redwood Oakville National Park, Yountville Davis Oregon 29 East Bay North To Sacramento Sonoma County and Lake Tahoe Napa Santa Rosa County Travis AFB Rohnert 12 Park Sonoma Napa Solano 121 Vacaville County North Bay 37 6 Marin County 4 San Rafael 1 Pittsburg/Bay Point Richmond East Bay South Richmond Bridge 24 Berkeley Contra Sausalito Bay Bridge Walnut Creek Costa Golden Gate Bridge Oakland 6 County 5 San Francisco OAK Dublin/Pleasanton 8 5 South San Francisco 92 Alameda County To Stockton and 1 SFO 3 Central Valley 8 San Mateo Pacific Ocean Half San Mateo Bridge Hayward Moon 92 Bay Redwood City Fremont Dunbarton Palo Alto Bridge Peninsula & South Bay 2 Santa Clara Sunnyvale 6 San Mateo SJC 17 San Jose County N To Monterey 85 Santa Clara and Los Angeles County To Yosemite San Francisco 14 miles / 22 km / 22.5 minutes Oakland 23 miles / 37 km / 37 minutes Palo Alto 20 miles / 32 km / 32 minutes San Mateo 7 miles / 11 km / 11.3 minutes San Jose 36 miles / 58 km / 58 minutes Napa 57 miles / 92 km / 70 minutes Transportation Golden Gate Transit To San Francisco To East Bay North To East Bay South To Peninsula & South Bay To North Bay 4:10am 11:50pm 4:10am 11:50pm 5:25am 1:30am *Saturday: first at 6:05am *Saturday: first at 6:05am *Saturday: first at 7:00am *Sunday: first at 8:05am *Sunday: first at 8:05am *Sunday: first at 9:00am SamTrans Route 292 Local Bus SamTrans Route 292 Local bus 5:30am 1:15am 5:30am 12:30am SamTrans Route 397 Local Bus SamTrans Route 397 Local bus 2:00am 4:00am 2:00am 5:00am SamTrans Route KX Express bus SamTrans Route KX Express bus 6:00am 10:30pm 6:00am 10:45pm *Weekends: 7:10am 9:30pm *Weekends: 6:30am 9:20pm Caltrain Caltrain service to Santa Clara County via at Millbrae Station and Gilroy. Connect to Caltrain via 5:45am 11:30pm at the Millbrae Station *Saturday: 7:05am 11:35pm 5:10am 12:30am *Sunday: 8:05am 10:05pm *Saturday: 7:25am 12:25am *Sunday: 7:25am 9:25pm Golden Gate Transit/Ferries Go to Downtown San Francisco 5:00am 10:00pm Airporter Bus Airporter Bus Airporter Bus (various companies) Airporter Bus (various companies) 5:35am 10:00pm 6:00am 10:30pm 6:45am 10:00pm 5:00am 12:30am *Weekends first at 8:15am Door-to-Door Vans Door-to-Door Vans Door-to-Door Vans Taxi 24 hours/day Taxi 24 hours/day Taxi 24 hours/day Taxi 24 hours/day Taxi 24 hours/day Amtrak take and connect at Richmond Station AC Transit take SamTrans to downtown San Francisco *Except where noted. All information is subject to change without notice. For SFO and Bay Area Public Transportation and Traffic Information, call 511 or go to www.flysfo.com. Outside the Bay Area dial 510.817.1717.
Getting Around SFO Information Currency Exchange Security AirTrain to Terminals/Rental Car Center AirTrain to Terminals (Commuter Train) Parking Garage 90 88 San Francisco Rental Car Center N International G G99 G99A International Garage G G97 GA G G95 G102 G93 G100 G91 G98 G96 G94 G92A G92 89 87A 87 Transfer to 85 86 74 75 83 84 81 73A 73 82 72 F 71 70 79 76A 76B 77A 77B 69 78A 78B Terminal 3 68 65A E 63 61 67 66 66A 64 62A 64A 62B 60 60A 65 Terminal 2 International Arrivals Baggage Transfer to F/G Central Garage A/B F B E C D D Transfer to Millbrae San Jose International Garage A A12 International A A10 A8 A11 A11A A2 A4 A1 A6 A3 A5 A7 17 A9 16 15 14 Rotunda A 3 5 36 1 20 22 24 25 21 23 26 40 42 Terminal 1 41 44 43 46 48 45 47 C 35 27 34 33 32 32A B 31 30 29 28
Airline / Terminal Guide FAQs Airline Terminal / Boarding Area Air Canada Terminal 1 / B (888) 247-2262 Air China International / G (0) 986-1985 Air France International / A (0) 237-2747 Air New Zealand International / G (0) 262-1234 AirTran Airways International / A (0) 247-8726 Alaska ( Terminal 1 / B (0) 252-7522 and Canada Flights) Alaska (Mexico) International / A (0) 252-7522 America West Terminal 1 / B (0) 235-9292 American Terminal 3 / E (0) 433-7300 American Eagle Terminal 3 / E (0) 433-7300 ANA International / G (0) 235-9262 Asiana International / G (0) 227-4262 British Airways International / A (0) 247-9297 Cathay Pacific International / A (0) 233-2742 China Airlines International / A (0) 227-5118 Continental Terminal 1 / B (0) 523-3273 Delta Terminal 1 / C (0) 221-1212 Delta Connection Terminal 1 / C (0) 221-1212 EVA Airways International / G (0) 695-1188 Frontier Terminal 1 / C (0) 432-1359 Hawaiian Terminal 1 / C (0) 367-5320 Horizon Terminal 1 / B (0) 547-9308 Icelandair International / A (0) 223-5500 Japan Airlines International / A (0) 525-3663 KLM International / A (0) 225-2525 Korean Air International / A (0) 438-5000 LACSA International / A (0) 225-2272 Lufthansa International / G (0) 645-38 Mexicana International / G (0) 531-7921 Midwest Terminal 1 / B (0) 452-2022 Northwest () Terminal 1 / C (0) 225-2525 Northwest (International) International / A (0) 447-4747 Philippine Airlines International / A (0) 435-9725 Singapore Airlines International / G (0) 742-3333 Qantas International / A (0) 227-4500 Spirit International / A (0) 772-7117 Sun Country Terminal 1 / B (0) 359-6786 TACA International / A (0) 535-87 Ted () Terminal 3 / F (0) 225-5833 Ted (International) International / G (0) 225-5833 United () Terminal 3 / F (0) 241-6522 United (International) International / G (0) 241-6522 United Express Terminal 3 / F (0) 241-6522 US Airways Terminal 1 / B (0) 428-4322 Virgin Atlantic International / A (0) 862-8621 How do I transfer from an international flight to a domestic flight? All arriving international passengers must clear United States Customs and Immigration at the International Terminal Arrivals Hall. Passengers connecting to onward flights should exit the Arrivals Hall through the doors marked Connecting Flights. A Connecting Baggage Desk, located directly outside of the exit, is available to recheck baggage tagged to its final destination. Passengers not checked through to their final destination should visit their airline s ticket counter. Passengers completing their journey at SFO should exit the Arrivals Hall through the doors marked San Francisco for the International Arrivals Meeting Area and ground transportation options. How do I get to other terminals and parking garages? AirTrain, SFO s fully automated people mover system, operates 24 hours every day and provides convenient and frequent service throughout SFO. AirTrain stations are located in all terminals parking garages, the Rental Car Center and SFO s train station. Terminals 1, 2 and 3 each have an AirTrain station located on Level 5 of the Central Parking Garage. To access the Terminal 1 station, take the elevators/escalators down to the tunnel connector to the parking garage. Follow the AirTrain signs. Terminal 3 s station connects to the terminal via a passenger skybridge. Take the elevators/escalators to Mezzanine-Level 3 and follow the AirTrain signs. The International Terminal has two AirTrain stations. A station is located one level above ticketing at each end of the Main Hall. How do I access (Bay Area Rapid Transit)? The SFO train station is located on the Departures Level (Level 3) of the International Terminal, on the Boarding Area G side of the terminal. is also easily accessed from any terminal by riding SFO s AirTrain to the Garage G/ Station stop. There is no charge to board AirTrain. provides a direct connection to Caltrain at the Millbrae station. How do I access Caltrain? connects SFO to the Caltrain rail system at the Millbrae Station. Weekday express trains serve select stations during commute hours. Where do I catch SamTrans? At the terminals, SamTrans buses stop on the Arrivals Level for the Terminals and on Level 1 of the International Terminal. Where do I catch an Airporter Bus? Airporters, privately operated scheduled bus services, provide service between SFO and many Bay Area cities. Airporters depart from the center island transportation zones on the Arrivals Level of the International Terminal and Terminals 1 and 3. How do I find the hotel courtesy vans? Courtesy shuttles to participating airport area hotels may be scheduled by contacting the hotel via the courtesy phones located at the hotel courtesy shuttle zones on the Departures Levels of all terminals. How do I find Door-to-Door Vans? Door-to-Door Vans provide service between SFO and passenger-specified locations in shared ride vans. Depending on the number of passengers, Door-to-Door Vans may make multiple stops. Van service is available on a walk-up basis. However, passengers are advised to make reservations for service after 11:00pm. Door-to-Door Vans pick up on the Departures Level from the roadway center island at all terminals. How do I get to the rental car center? Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National and Thrifty car rental counters are located at the SFO Rental Car Center. To access the Rental Car Center from the Airport terminals, take the AirTrain Blue Line. Where can I find a taxi? Taxis depart from the designated taxi zones located at the roadway center islands, on the Arrivals Level of all terminals. Uniformed taxi coordinators are stationed at the taxi zones from 7:00am to 1:00am to assist passengers with questions or concerns. Ramp accessible taxis are available. Please contact the taxi coordinator to request a ramp accessible taxi, or phone *1191 from any Airport courtesy phone. We will be traveling with a large group, what are our options for transportation? All group travel should be planned well in advance. has many group travel options available. Visit www.bart.gov/tickets/sales/groupsales.asp. Groups using yellow school buses need to contact Landside Operations at least a week in advance to make arrangements for access. Any groups using a charter bus should confirm that the charter bus is permitted to operate at SFO. What services does SFO offer for technology? SFO now offers travelers wireless internet access utilizing T-Mobile HotSpot SM, a Powerport Business Center and laptop plugins at all public phones.
San Francisco International Airport P.O. Box 97 San Francisco, California 94128 www.flysfo.com