Effectiveness of Electrical Safety Management Service proven by the Great East Japan Earthquake

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Effectiveness of Electrical Safety Management Service proven by the Great East Japan Earthquake Seiji Watanabe Tohoku Electrical Safety Inspection Association 1

Fédération Information Internationale pour on la Electrical Sécurité des Usagers Safety de l'electricité Inspection Associations Federacion Internacional Nationwide para la Seguridad de and los Usuarios the de Tohoku la ElectricidadElectrical Safety Inspection Association There are 10 Associations in Japan from Hokkaido to Okinawa. Hokkaido Tohoku Hokuriku Kanto Chugoku Chubu Kansai Shikoku Head Officec Kyusyu (Sendai City Miyagi Prefecture) Okinawa 2

Operation Details (Safety management operations) Reviews of electrical facility designs, and inspections during construction and after completion. Regular inspections (monthly, annually) and provisional inspections Emergency actions during accidents, and recurrence prevention actions Stand in as witness to inspections conducted by government agencies Guidance and consultation regarding electrical safety Reference: Number of contract safety management operations Nationwide contracts Approx. 389,000 Tohoku contracts (As of Mar. 31, 2016) Approx. 54,000 (14% of nationwide) 3

Subject Safety services were effectively employed during the Great East Japan Earthquake. -- Readiness for ensuring continuity of operations -- I. Overview of the earthquake and damage caused II. Recovery III. Disaster response actions carried out by the Tohoku Electrical Safety Inspection Association IV. Readiness for ensuring continuity of operations (for customers) 4

I-1 Overview of the earthquake and damage caused When 2:46 pm, Friday, March 11, 2011 Where Off the Sanriku coast at a depth of 10 km Magnitude 9.0 IWATE MIYAGI FUKUSHIMA Earthquake intensities recorded in different regions Intensity 7: MIYAGI Intensity 6-plus: FUKUSHIMA Intensity 6-minus: IWATE Source: Meteorological Agency Technical Report No. 133, 2012 Study Report on the 2011 Earthquake off the Pacific Coast of the Tohoku Region 5

I-2 Overview of the earthquake and damage caused: Regions with particularly extensive damage. Example: Regions with particularly extensive damage Iwate Earthquake & tsunami Earthquake & tsunami Earthquake Miyagi Earthquake & tsunami Fukushima Fukushima Daiichi Nuclear Power Station 6

Photo of the aftermath of the earthquake and tsunami 03.11.2011 7

I-3 Damage sustained by Safety Association customers Estimated damages a. Total: Approx. 21,500 sites (b. Contract sites: Approx. 53,000) About 40% of contract sites sustained damage (As of Feb. 28, 2011) Prefectures with significant damage estimates Iwate: Approx. 2,300 sites Miyagi: Approx. 9,900 sites Fukushima: Approx. 7,300 sites Akita Approx. 300 sites Yamagata Approx. 160 sites Niigata Approx. 40 sites Aomori Approx. 1,500 sites Fukushima Approx. 7,300 sites Iwate Approx. 2,300 sites Miyagi Approx. 9,900 sites Fukushima Daiichi Nuclear Power Station 8

II-1 Recovery through support dispatches First dispatch, 20 crews, 40 members: Mar. 14-17 Second dispatch, 30 crews, 60 members: Mar. 18-21 Mar. 14-21 First and second dispatches Total of 200 crews, approx. 400 members [1] Emergency vehicle registration [2] Loaded with supplies of food, gasoline, etc. Yamagata Niigata Akita Aomori Miyagi Fukushima Iwate Iwate First dispatch, 2 crews, 4 members Miyagi First dispatch, 12 crews, 24 members Second dispatch, 18 crews, 36 members Fukushima First dispatch, 6 crews, 12 members Second dispatch, 12 crews, 24 members Fukushima Daiichi Nuclear Power Station 9

II-2 Recovery status of contract business sites that operate electrical facilities for private use Mar. 22, approx. 21,500 sites Recovery was complete by this time, except for approx. 2,600 customers sites where inspections could not be performed. * Sites where inspections could not be performed included customers who sustained damage to their facilities, were not accessible due to roads being cut off, or were located in no-entry zones that were cordoned off due to the nuclear power plant accident. Number of persons (persons) Number of support persons Number of customer sites that underwent safety inspections and verifications (accumulated total) (sites) 10

Fédération Internationale pour la Sécurité des Usagers de l'electricité II-3 Photo of a safety inspection, and verification/recovery operation 11

III Disaster response actions carried out by the Tohoku Electrical Safety Inspection Association Disaster occurs xx Earthquake xx Typhoon Oct. 2004 - Niigata Prefecture Chuetsu Earthquake Intensity 7 Jul. 2007 - Niigata Prefecture Chuetsu Earthquake Intensity 6-plus Jun. 2008 - Iwate Miyagi Nairiku earthquake Intensity 6-plus Jul. 2008 - North Iwate coast earthquake Intensity 6-minus Mar. 2011 - Great East Japan Earthquake Intensity 7 1 Establish rules Extraordinary disaster action rules Disaster occurs Recovery support Analysis Review Upgrade 12

III Disaster response actions carried out by the Tohoku Electrical Safety Inspection Association 1-1 "Initial response services setup" -- Examples of upgrades and improvements made -- Rule stipulating that, in the event of an earthquake of intensity 6-minus or greater, all members are to arrive at the office "automatically" without waiting for instructions. Based on past experience that earthquakes with intensities above 6 will cause significant damage to facilities. (Quickly establish emergency services setup) Implementation of safety verification system (after the Great East Japan Earthquake) Safety of employees comes first. Program automatically sends emails to employees. Information is tallied automatically based on standardized text replies. (Quickly ascertain safety) 13

III-1-2 "Information gathering and progress management" -- Examples of upgrades and improvements made -- Systemization of tallying operations (Expedite progress management and support setup) Inspectors tally and report after they return to the office Manual tallying Inspectors enter information onsite on a mobile terminal Automatic tallying HQ Tally network Server [DATA] HQ Branches Tally Branches Offices Tally Information entered on-site Offices 14

III-1-3 "Recovery operations" -- Examples of upgrades and improvements made -- Verify total number of customers estimated to have sustained damage. [Focus on verification and recovery operations] Recovery operations were being carried out based on information provided by customers and power companies. No incoming communication available from unmanned facilities and sites that were on holiday. As a result, power outages went undetected, delaying recovery operations. [Conduct verification and recovery + safety inspections] Visit all customer sites that are estimated to have sustained damage, and carry out "safety inspections" which includes inspections of electrical facilities. * Recovery operations were completed in shorter amounts of time, improving the level of quality for customers. 15

III Disaster response actions carried out by the Tohoku Electrical Safety Inspection Association 2 Preparing supplies and equipment Organizing the services setup chart, etc. Set up a disaster response HQ. Create a services setup chart showing PICs and ee descriptions of operations. Create an emergency communication schematic, etc. for extraordinary disasters. Preparing supplies and equipment when a disaster occurs Secure items including drinking water, emergency food, lights (including spare batteries), maps, stoves, mobile generators, and fuel, etc. Organizing telecommunication lines Implement satellite mobile phones which are then issued to all branches (after the Great East Japan Earthquake) Upgrade the simple communication radios (to units with higher output) 16

III Disaster response actions carried out by the Tohoku Electrical Safety Inspection Association 3 Ongoing training Conduct extraordinary disaster training and other forms of training. ee Conduct once a year Based on a scenario of working in an earthquake stricken area (Earthquake intensity 6-plus, etc.) Overall training Establishing services setup, information communication, and inspection consolidation Individual training Safety verification, and inspection of emergency supplies and equipment 17

IV Readiness for ensuring continuity of operations (for customers) Operations have stopped due to power outage caused by the disaster! (Difficult to carry on operations) How can we avoid or mitigate these situations? Preventive safety is critical! (Continuity of operations) Upgrade to electrical facilities that are more robust against disasters. * Some examples shown below. Update old facilities (whose materials have undergone changes or degradation from aging) And other concerns. 18

IV- Preventive safety against disasters Examples of earthquake countermeasures (seismic resistance) Fédération Internationale pour la Sécurité des Usagers de l'electricité Install electrical facilities that are more robust Through bolt type Seismic resistant stopper Electrical facilities including transformers and power capacitors, etc. Measures to prevent them from moving, tipping over, and falling, etc. Choosing the appropriate anchor bolts, and installing the equipment onto solid foundations. Retightening of existing anchor bolts Vibration proofing rubber piece Construction of vibration proofing rubber pieces and seismic resistant stoppers Seismic resistant stopper Vibration proofing rubber piece Spacer 19

IV- Preventive safety against disasters Fédération Internationale pour la Sécurité des Usagers de l'electricité Install electrical facilities that are more robust Examples of earthquake countermeasures (seismic resistance) High and low voltage lines in cubicles Measures to prevent line breakage caused by vibration Appropriate amount of slack on the lead lines Outgoing lines made of flexible conductors Create slack on the wiring Use flexible conductors 20

summary ee Items 1 Quickly establish emergency services setup 2 Establish a support services setup 3 Clearly establish recovery tasks 4 Establish rules and carry out ongoing training 5 Preventive safety (for customers) Points Automatic office arrival rule (Intensity 6-minus or greater) Install an extraordinary disaster countermeasures HQ * Verify safety and secure means of communication Set up a database for quickly ascertaining the state of damage Organize a self-sustaining support services setup, as well as prepare supplies and equipment (Prepare equipment and food, etc. to load on to vehicles) Verifications and recovery through individual support Conduct safety inspections for all presumed customers Upgrade rules in light of disaster response, and prepare supplies and equipment Conduct precise training based on rules (ongoing) Upgrade electrical facilities to those that are robust against disasters Update old facilities 21

THANK YOU MERCI 22