U.S. Airline Industry Thanksgiving Period Air Travel Forecast and YTD (January-September) 2016 Review

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U.S. Airline Industry Thanksgiving Period Air Travel Forecast and YTD (January-September) 2016 Review John P. Heimlich Vice President & Chief Economist A4A Media Briefing November 2, 2016

2006E 2007E 2008E 2009E 2010E 2011E 2012E 2013E 2014E 2015E 2016F 23.2 23.2 24.3 24.4 25.5 24.8 24.6 25.9 25.2 26.6 27.3 A4A Projects U.S. Airlines to Carry 27.3M Thanksgiving-Period Passengers in 2016 Up ~55,000 Passengers per Day, or 2.5 Percent, from Estimated 2015 Volumes U.S. Airline Onboard Passengers (Millions) Scheduled Service, 12-Day Thanksgiving Period In 2016, Thanksgiving air travel period encompasses Fri., Nov. 18-Tues., Nov. 29 U.S. airlines will carry 2.27M passengers per day, up approximately 55K (2.5%) from 2015 U.S. airlines will offer 2.58M seats per day, up approximately 74K (2.9%) from 2015 Daily volumes to range from 1.51M to 2.81M Sunday return was 10 th busiest day of 2015 T-giving Day was 2 nd lightest day of 2015 10 busiest U.S. airports by seats: ATL, LAX, ORD, DFW, JFK, DEN, SFO, LAS, CLT, PHX Source: TSA and BTS T100 segment data; volumes from past years are estimates Note: E=estimate; F=forecast 2

Fri., 11/18 Sat., 11/19 Sun., 11/20 Mon., 11/21 Tue., 11/22 Wed., 11/23 Thu., 11/24 Fri., 11/25 Sat., 11/26 Sun., 11/27 Mon., 11/28 Tue., 11/29 A4A Projects Daily Thanksgiving Passenger Volumes to Range from 1.51M to 2.81M Expected Busiest Days: Sunday Return, Monday Return and Wednesday Preceding U.S. Airline Projected Onboard Passengers (Millions) Scheduled Systemwide Service 2.54 2.03 2.22 2.11 2.44 2.55 1.51 1.82 2.44 2.81 2.64 2.19 #4 #10 #7 #9 #5 #3 #12 #11 #6 #1 #2 #8 Source: A4A, selected sample carriers and DOT T100 segment data * Friday, Nov. 18 through Tuesday, Nov. 29 3

U.S. Economy Showing Signs of Life; Job Growth Volatile 4 3 2 1 0 Real GDP Growth Rate (% CAGR) 2.9 2.6 2.4 1.7 1.4 0.8 2013 2014 2015 1Q16 2Q16 3Q16 300 200 100 0 Monthly Employment Growth (000) 233 186 168 144 24 271 252 167 156 J F M A M J J A S O N D 40 39 38 37 Real ($2009) Personal Incomes ($000) 38.8 39.0 39.1 38.4 37.4 36.4 90 80 70 Household Net Worth ($ Trillion, NSA) 87.2 88.0 89.1 83.9 78.9 36 2013 2014 2015 1Q16 2Q16 3Q16 60 2013 2014 2015 1Q16 2Q16 Sources: BEA, BLS, Federal Reserve and IHS Economics; U.S. GDP real annual average growth rate (%), U.S. nonfarm payroll employment growth (month-over-month, in 000s, seasonally adjusted), U.S. disposable personal income per capita (chained 2009 dollars, SAAR); U.S. household net worth in current dollars, not seasonally adjusted 4

U.S. Airlines Seeing Continued Improvements in DOT Operational Metrics in 2016 Gains Driven by More Benign Weather and Investments in Systems, Procedures, Staffing Flight Completion Factor (%) Jan-Aug On-Time Arrival Rate (%) Jan-Aug 2016 98.65 2016 80.52 2015 98.15 2015 78.07 2014 97.35 2014 74.82 Properly Handled Bag Rate (%) Oversales per 10,000 Customers 2016 Jan-Aug 99.72 2016 Jan-Aug 0.62 2015 99.68 2015 0.76 2014 99.64 2014 0.92 Sources: BTS and DOT Air Travel Consumer Report (http://www.dot.gov/airconsumer/air-travel-consumer-reports) 5

First Nine Months of 2016: Revenues Down 1.8% on 5.6% Lower Fares (3.2% More Traffic); Expenses Down 0.8% on 22% Lower Fuel; Labor, Other Expenses Rising % Change YOY in Operating Revenues % Change YOY in Operating Expenses 3.2 5.8 8.5 0.7 1.4 6.2 4.8 (1.8) (0.8) (5.6) (13.0) (22.0) * Professional fees, food/beverage, insurance, commissions, GDS fees, communications, advertising, utilities, office supplies, crew hotels, nonfuel payments to regionals ** Sale of frequent flyer award miles to airline business partners, pet transportation, in-sourced aircraft and engine repair, flight simulator rentals, inflight sales, etc. Source: A4A analysis of reports by Alaska, Allegiant, American, Delta, Hawaiian, JetBlue, Southwest, Spirit and United Yield = fare per mile (cents per RPM) 6

Faster-Falling Revenues Drove Modest Reduction in U.S. Airline Profitability Pre-Tax Profit Margin of 15.5 Percent Remains in Line with Average for U.S. Companies Operating Revenues (Billions) Jan-Sep Operating Expenses (Billions) Jan-Sep 2016 $117.4 2016 $97.5 2015 $119.6 2015 $98.3 Pre-Tax Income (Billions) Jan-Sep Pre-Tax Profit Margin (%) Jan-Sep 2016 $18.3 2016 15.5 2015 $18.7 2015 15.6 Source: A4A analysis of reports by Alaska, Allegiant, American, Delta, Hawaiian, JetBlue, Southwest, Spirit and United 7

Chipotle Ford Airlines* Comcast Starbucks CSX Apple McDonald s Disney Altria $18.3B $36.8B In YTD 3Q, U.S. Airlines* Posted Respectable Margins, Averaging 15.5% Before Taxes U.S. Passenger Airline* Profitability Was Substantially Below Starbucks/McDonald s/apple YTD 3Q16 Pre-Tax Profit Margin (% of Operating Revenues) 24.8 26.3 27.6 28.2 31.5 15.5 18.4 19.1 7.0 0.3 * A4A analysis of reports by Alaska, Allegiant, American, Delta, Hawaiian, JetBlue, Southwest, Spirit and United 8

Following Enormous Losses of 2001-2009, U.S. Airlines Have Retired $59.9B in Debt Adjusted Net Debt Now Just 32% of Operating Revenues, Down from 45% in 2010 Payments on Debt* (Billions) Debt** as % of Operating Revenues $12 $10 Average = $9B per year 50 45 45.3 $8 40 $6 $4 35 31.6 $2 30 $0 2010 2011 2012 2013 2014 2015 YTD16 25 2010 2011 2012 2013 2014 2015 Source: SEC filings of AAL/ALGT/AAL/DAL/HA/JBLU/LUV/SAVE/UAL/VA * Payments on long-term debt and capital lease obligations ** Includes 7x annual aircraft rents (capitalized operating leases) 9

Improving Finances Enabling Significant Reinvestment in Customer Experience YTD 3Q 2016 Capital Outlays Averaged $1.44B per Month, Exceeding 2015 Rate U.S. Passenger Airline* Capital Expenditures ($ Billions per Month) 1.29 1.15 1.04 1.16 1.41 1.44 0.82 0.64 0.47 0.43 0.55 2000 2001 2002 2003-09 2010 2011 2012 2013 2014 2015 YTD16 * SEC filings of Alaska, Allegiant, American, Delta, Hawaiian, JetBlue, Southwest, Spirit, United and Virgin America 10

Improving Finances Enabling Significant Reinvestment in Customer Experience» New or refurbished aircraft, larger overhead bins for luggage» Availability of lie-flat seating with AC power and USB, proliferation of Wi-Fi and inflight entertainment» Expanded route networks (scope and frequency) and schedules (seat growth)» Improved airport check-in areas, lounges, gate amenities, baggage systems, ground equipment» Continued development and roll-out of mobile technology and website/kiosk functionality» Increasing operational reliability (controlled for weather conditions)» Enhanced tools (computers, tablets, software) and training for customer-contact employees 11

2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 1H17 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 1H17 2,259 275 2,292 2,285 2,274 282 2,294 2,289 288 292 292 299 310 2,366 330 2,451 351 2,454 368 2,502 388 2,546 As Airlines See Higher Returns on Capital, Customers Are Seeing More Seats Domestic Supply Approaching Pre-Recession Levels; International Supply at All-Time High Domestic USA (Thousand Daily Seats) International (Thousand Daily Seats) Source: Innovata (via Diio Mi) published schedules as of Oct. 28, 2016, for all airlines providing scheduled passenger service from U.S. airports to all destinations 12

U.S. Airline Jobs Are Exceeding 400,000 for First Time Since 2008 August 2016 Was 34 th Consecutive Month of YOY Gains Employment at U.S. Passenger Airlines (Thousand FTEs) 520.6 407.6 385.9 378.3 YTD Aug 395.5 408.8 2000 2008 2009 2010 2015 2016 Source: Bureau of Transportation Statistics for scheduled U.S. passenger airlines 13

U.S. Airlines* Continue to Pump More Wages and Benefits into the Economy Airlines* Spending $3.6 Billion per Month on the Workforce Up 42 Percent from 2010 Total Employee Wages and Benefits* ($ Billions per Month) 3.62 3.35 2.99 2.55 2.61 2.73 2.76 2010 2011 2012 2013 2014 2015 YTD16 * SEC filings of Alaska, Allegiant, American, Delta, Hawaiian, JetBlue, Southwest, Spirit, United and Virgin America 14

In YTD 2016, U.S. Airlines Continued Efforts to Retain and Lure New Equity Investors, Returning $11.4B to Shareholders Via Stock Buybacks ($10.5B) and Dividends ($912M) Stock Repurchases (Billions) Dividends (Millions) $12 $1,000 $10 $900 $800 $8 $700 $600 $6 $500 $4 $400 $300 $2 $200 $100 $0 2010 2011 2012 2013 2014 2015 YTD16 $0 2010 2011 2012 2013 2014 2015 YTD16 * SEC filings of Alaska, Allegiant, American, Delta, Hawaiian, JetBlue, Southwest, Spirit, United and Virgin America 15

Flyer Satisfaction Rises Markedly With Enrollment in Expedited Screening Programs Accordingly, Airlines and USG Have Collaborated to Double Enrollment Over Past Year % of 2015 Flyers Indicating Very Satisfied With Overall Air Travel Experience Global Entry 67% TSA Pre 49% All Pax 36% Enrollment (Millions of Persons) in Expedited Air Traveler Screening Programs 2016 3.8 3.4 2015 1.2 2.4 2014 0.8 1.7 TSA Pre Global Entry Sources: http://ipsos-na.com/news-polls/pressrelease.aspx?id=7208, Transportation Security Administration, Customs and Border Protection 16

2016 Operational and Financial Recap: U.S. Passenger Airlines» YTD 3Q16 saw continuation of consummate airline safety performance, as well as significant year-over-year improvements in operational reliability» Declining fares exceeded traffic gains to drive operating revenues lower, but reduced fuel costs more than offset increases in labor, airport, aircraft and other expenses to drive modestly improved profitability, with airlines realizing a pre-tax margin of 15.5% Airline profitability continued to lag that of Starbucks, McDonald s and Apple» Among other uses beneficial to stakeholders, cash flow generated during this period allowed U.S. airlines to retire expensive debt; acquire new, larger aircraft; deploy more seats in the marketplace; boost staffing and wages; and reward investors» Sharp airfare declines and U.S. job growth are fueling record passenger volumes, including 2.5 percent projected growth for the 12-day Thanksgiving air travel period» Market research affirms that participation in expedited screening programs markedly improves the air travel experience 17

How s the Weather Affecting U.S. Airport Operations? http:///data/current-operation-status-for-us-airports/

www.

Aviation Has a Strong Fuel Efficiency/GHG Record But We Are Committed to Further Action» Aviation Is a Relatively Small Contributor... Domestic U.S. commercial aviation = 2% GHGs (source: EPA) Worldwide aviation = 2% man-made CO 2 (source: IPCC)» We Have a Strong Record...e.g., U.S. Airlines: Improved fuel efficiency ~120% between 1978 and 2015; 31% between 2000 and 2015 6% less CO 2 in 2015 v. 2000, but 24% more passengers & cargo» And We Are Committed to Further Action as Part of a Global Aviation Industry Coalition 20

Global Aviation Climate Action Supported by International Governmental Agreement 1. Aviation-Specific Emissions Targets 2. Key Focus on Technology (Including Sustainable Fuels), Operations & Infrastructure Measures 3. Historic 2016 Agreement of International Framework at the International Civil Aviation Organization (ICAO) 191 ICAO Member States February 2016: ICAO CO 2 certification standard for future aircraft October 2016: ICAO global market-based measure (GMBM) to serve as a gap-filler 21

The Industry s Goals Are Aggressive And Address the Key Concern: Potential Growth in Emissions 22

Aviation & Climate Change: Technology, Operations, Infrastructure, Sustainable Alternative Fuels & ICAO GMBM to Fill the Gap ICAO Aircraft CO 2 Certification Standard Plays a Role Here ICAO Global Carbon Offset System Plays a Role Here

New ICAO Aircraft CO 2 Certification Standard ICAO Work: 2010-2016» Approved in Feb. 2016 by ICAO s Committee on Aviation Environmental Protection (CAEP)» Applicability (applies to manufacturers) New Type aircraft & newly manufactured (i.e., In-Production ) aircraft New Types beginning in 2020 In-Production aircraft beginning in 2023; but all in-production types must comply by 2028 (production cutoff)» ICAO Council Is Codifying the Standard Now 24

U.S. Adoption of the ICAO CO 2 Standard EPA/FAA» Section 231 of the Clean Air Act EPA/FAA may adopt aircraft engine emissions standards for pollutants that cause or contribute to endangerment (e.g., climate change) EPA recently made this finding for aircraft GHG emissions EPA & FAA were deeply involved in developing the ICAO standard & the White House and FAA Administrator endorsed it, so it is expected that the U.S. will adopt the ICAO standard Expect Proposed Rule in early 2017 25

ICAO Carbon Offsetting & Reduction Scheme for International Aviation (CORSIA)» Global Carbon Offsetting Scheme, 2021-2035» Application to Aircraft Operators, International» Supports Achieving CNG2020 Goal» Emissions Monitoring, Reporting & Verification and Carbon Offset Quality Requirements» First Six Years of Coverage: Country Opt-In Basis (66 Countries Have Signed Up so Far)» Mutual Exemption on Exempt Routes» Preempts Proliferation of Unilateral Measures 26