IMPACT OF TOURISM ONE OF THE BEST PLACES TO TRAVEL IN 2016

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IMPACT OF TOURISM ONE OF THE BEST PLACES TO TRAVEL IN 2016 TRAVEL + LEISURE Topped the list of "The 10 most popular American cities to visit this summer" American Express Travel The Southern Food Destination You Need to Know About Condé Nast Traveler / VisitRichmondVa VisitRichmondVa VisitRichmond "The 10 Coolest Murals You'll Find at Breweries - Bon Appetit Where to Travel for Food in 2016 - National Geographic Travel Best River Town in America Outside magazine Why Richmond Is the City to Visit Right Now Condé Nast Traveler 401 North 3rd Street Richmond, VA 23219 Phone: 804.782.2777 RICHMOND REGION TOURISM FY 2015-2016 ANNUAL REPORT

While you weren t looking, Richmond got cool. This is what Frommer s travel guide said when it named the Richmond Region a 2014 top worldwide destination. Then American Express Travel named Richmond the No. 1 place to visit for summer 2015. And Travel + Leisure ranked Richmond number 3 on its list of top 50 places to visit in 2016. Tourism in the Richmond Region is on fire, breaking records in hotel stays and visitor spending. Tourism matters. Last year, 7 million visitors spent more than $2 billion here. Tourism bolsters the Region s economy, generating 22,800 jobs. Tourism supports the entities that make RVA a wonderful place to live. Tourism depends on each one of us: those who work in the industry and those who live here and tell others about it. Our people are our biggest assets, and it is their recommendations that matter. You can show others how wonderful the Richmond Region is by inviting them to hold an event here. It could be a family reunion, faith group, sports team or a professional association. Once you recommend the RVA to your organization s event planners, our team will provide a variety of complimentary services to make it easy for you. Members of our community are already doing this. We recently celebrated 20 local Meetings and Event Champions who helped attract events with a collective estimated economic impact of more than $7 million. Every day the Richmond Region Tourism team works to grow the local tourism industry. We d love to share the latest tourism news with your organization through a presentation. In the meantime, take a look at the latest impact of tourism including brand new visitor profile data on our community. We are tourism. And so are you. - Jack Berry, President and CEO

IMPACT OF TOURISM The Richmond Region hosts more than 7 million visitors annually. Those visitors brought $2.2 billion into the local economy during 2015. $461,402,455 $679,978,129 2015 VISITOR SPENDING ACROSS THE REGION* $219,861,573 $33,104,514 $852,185,976 HANOVER COUNTY * U.S. Travel Association, calendar year 2015 RICHMOND REGION VISITORS SPEND APPROXIMATELY $6 MILLION A DAY TOURISM SUPPORTED 22,800 LOCAL JOBS WITH SALARIES TOTALING $506 MILLION IN 2015* RICHMOND REGION TOURISM FUNDING Richmond Region Tourism s $5.8 million budget comes from the following funding sources: Counties of Chesterfield, Hanover, Henrico and New Kent and the city of Richmond via the transient lodging tax, Greater Richmond Chamber and various sponsorships Partners & Programs New Kent County Greater Richmond Chamber Hanover County Greater Richmond Convention Center Chesterfield County City of Richmond Henrico County.01%.1%.1% $64 MILLION IN LOCAL TAXES COLLECTED* 3.3% 9.3% HOTEL SALES & OCCUPANCY REVENUE: $329 MILLION UP 9.3% OVER FY 15-16 16.5% 25% 45% The All New VisitRichmondVA.com Launched June 2016 Fully responsive Modern, image-forward design Curated navigation based on research and consumer trends Embedded video content in almost every section Top Facebook post received 1,300 likes & 912 shares Top Instagram post received over 1,440 likes Sections dedicated to consumers, meeting planners, services and partners 824,353 UNIQUE VISITORS DIGITAL MARKETING

NEW VISITOR PROFILE STATISTICS 52% 30% 9% 4% PURPOSE OF OVERNIGHT TRIPS Visiting friends & relatives Leisure (touring, events, etc) Other business trips Conventions/Conferences/Tournaments 15% increase in repeat visitors who will come in the same year. 43% BREAKDOWN OF HOTEL ROOM NIGHTS BOOKED 45% SPORTS (By Market Segment) 19% 11% 10% 9% RELIGIOUS TRINITY MOTIVATION Event Impact Calculator, Destination Marketing Association International ASSOCIATION GOVERNMENT Longwoods International, calendar year 2015 4% 2% SPECIALTY (Fraternal, Hobby, Multicultural, Reunion) CORPORATE 58% TOP 5 REASONS VISITORS COME HERE 36% 22% 19% 18% 14% SHOPPING FINE DINING LANDMARK/ HISTORIC SITE MUSEUM NATIONAL/ STATE PARK THE RICHMOND REGION IS A YEAR ROUND DESTINATION 23% 27% 27% 23% Jan.-March April-June July-Aug. Sept.-Dec. Meetings, conventions, and tournaments booked by RRT, held in the Region in FY15-16 Estimated Economic Impact: $118,989,807 Associated Hotel Room Nights: 174,548 Associated Attendees: 322,993 Future Meetings, conventions, and tournaments booked by RRT Estimated Economic Impact: $116,258,764 Associated Hotel Room Nights: 152,915 Associated Attendees: 263,666 Email Connects with Consumers New, fully responsive format 41,600 email subscribers (up 11% YoY) RVABlog.org garnered more than 80,000 views Video display campaign results far exceed industry standard completed view and click through rates & CONTENT HIGHLIGHTS Public Relations efforts generated 35 writer visits and 70+ articles featuring the Richmond Region PR highlights: Articles featured in Condé Nast Traveler, Travel + Leisure, Departures, Today Show, USA Today, Shermans Travel, Wine Enthusiast

All stats are Fiscal Year 2015-2016 (July 2015 June 2016) unless otherwise noted. RICHMOND REGION TOP 10 ATTRACTION ATTENDANCE 1,345,192 524,689 519,938 467,233 456,482 406,137 371,662 331,566 302,615 205,046 COMMUNITY RELATIONS I Am Tourism Ambassador Program 13 I Am Tourism Ambassador workshops 521 Ambassadors trained in representing hundreds of businesses, government and nonprofits Richmond Region Tourism Foundation Annual scholarship awarded to VSU Department of Hospitality Management, Makaela Stillworth Funded I Am Tourism Ambassador workshops Funded portion of new visitor profile study by Longwoods International Community Awareness 55+ articles in local media featuring tourism 25 presentations to various stakeholders 15 Tourism Awards presented during National Travel & Tourism Week JAMES RIVER PARK SYSTEM VIRGINIA MUSEUM OF FINE ARTS MAYMONT LEWIS GINTER BOTANICAL GARDEN HENRICUS HISTORICAL PARK & DUTCH GAP CONSERVATION AREA SCIENCE MUSEUM OF VIRGINIA CHILDREN S MUSEUM OF RICHMOND RICHMOND NATIONAL BATTLEFIELD THREE LAKES NATURE CENTER & AQUARIUM THE LIBRARY OF VIRGINIA