Empowering Tourism Destinations Sustainability through Innovation

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Information Note for Participants 2017 International Symposium and Annual Conference Empowering Tourism Destinations Sustainability through Innovation Kasane, Chobe District, Botswana December 7 th 9 th 2017 Hosted by: For further information, please contact the Coordination Desk stp10yfp@unwto.org Supported by:

Table of Contents 1. General Information... 3 1.1. Snapshot of the 2017 International Symposium and Annual Conference... 3 1.2. General Information on Kasane... 3 1.3. Venue of the 2017 International Symposium and Annual Conference...4 1.4. Working language and translations...4 1.5. Mandatory online preregistration to the event...4 1.6. Closest international airport and shuttle services connecting with hotels...4 1.7. Visa requirements...4 1.7.1. Visa for Botswana 1.7.2. Transit Visa for South Africa 1.8. Recommended accommodation and shuttle services connecting with the venue... 5 1.9. Additional tips for participants... 5 1.9.1. Time zone 1.9.2. Currency 1.9.3. Climate 1.9.4. Travel insurance 1.9.5. Vaccination 1.9.6. Voltage 2. 2017 International Symposium and Annual Conference... 7 2.1 Celebrating the International Year of Sustainable Tourism for Development... 7 2.2 International Symposium of the 10YFP STP... 7 2.3 Annual Conference of the 10YFP STP...8 2.4 Field visits...8 2.4.1. Morning tours 2.4.2. Afternoon tours 2 P age

1. General Information 1.1. Snapshot of the 2017 International Symposium and Annual Conference The 2017 edition of the International Symposium and Annual Conference of the 10YFP Sustainable Tourism Programme (STP) 1 will be held from 7 th 9 th December 2017 in Kasane, Chobe District, Makgadikgadi and Okavango Delta Ramsar Site, in Botswana; under the theme of "Empowering Tourism Destinations' Sustainability through Innovation". The event will be hosted by Botswana Tourism Organization and co organized by the 10YFP STP which is a partnership led by UNWTO with the Governments of France, Morocco and the Republic of Korea as coleads, with the support of the UN Environment and the 10YFP Secretariat. The International Symposium of the 10YFP STP will be held on Thursday 7 th December and followed by the Annual Conference of 10YFP STP on Friday 8 th December. Both events are open to the public. Participants attending both the International Symposium and Annual Conference will have the possibility to join a field visit on Saturday 9 th December. 1.2. General Information on Kasane Kasane is the administrative centre of the Chobe District of Botswana and a gateway to the region. Kasane is situated a few kilometers from the Chobe River s confluence with the Zambezi River, where the four countries of Botswana, Zambia, Zimbabwe, and Namibia meet. Chobe National Park, Victoria Falls (Zimbabwe & Zambia), Livingstone (Zambia) and Katima region (Namibia) are within reach. The abundance of natural resources, exquisite tourism attractions, diverse culture and a growing agricultural sector, define the uniqueness of the District. The District being a tourism hub comprises of Chobe National Park, Wildlife Management Areas and six (6) Forest reserves as well as Chobe River which gives the district a characteristic distinct from others within the Country. Chobe National Park is the most accessible and frequently visited of Botswana s big game country. Established in 1968, the park covers approximately 11,700 sq kms, encompassing floodplains, swamps and woodland. The Chobe Riverfront is most famous for its large herds of elephants and Cape buffalo. Hippo, giraffe, zebra, roan and sable antelope, kudu, lechwe, waterbuck, warthog, puku, impala, monkeys and baboons, crocodiles, monitor lizards, and many other mammal and reptile species are present in good numbers, as are the predators lion, leopard, jackal and hyena. Over 460 bird species have also been recorded in the park, making it one of Africa s premier areas for bird safari. Kasane, through Kasane Kazungula Redevelopment Plan, is committed to up lift the community and achieve the Sustainable Development Goals through eco tourism. The Chobe, Makgadikgadi and Okavango area is part of the 2016 Top 100 Sustainable Destinations as well as the winner of WTTC 2017 Tourism for Tomorrow Destination Stewardship Award. 1 The 10YFP Sustainable Tourism Programme (STP) includes: the Lead organization the World Tourism Organization (UNWTO) and Co Leads the Governments of France, Morocco and the Republic of Korea; a Multi Stakeholder Advisory Committee (MAC) comprising 22 representatives from government agencies, non governmental organizations, private sector businesses, intergovernmental organizations, academia and UN agencies; and 112 partner organizations. 3 P age

1.3. Venue of the 2017 International Symposium and Annual Conference The International Symposium and Annual Conference will be held at the Cresta Mowana Safari Resort & Spa. The venue details are: Cresta Mowana Safari Resort & Spa Plot 2239, Chobe River, PO Box 226, Kasane, Botswana Contact person: Leche Baheyesi / banquetingmowana@cresta.co.bw (+267) 625 0300 www.crestamowana.com 1.4. Working language and translations The main working language of the events will be English. Simultaneous translations will be available at the International Symposium and Annual Conference in 2 languages: French and English. 1.5. Mandatory online preregistration to the event It is mandatory for all participants and speakers to register for the events in advance. For this purpose, please visit the Eventsbrite registration page here to complete your registration process well in advance marking your interest to attend the International Symposium and the Annual Conference. Please note that registration for the field visit will only be possible for those attending both the International Symposium and Annual Conference. 1.6. Closest international airport and shuttle services connecting with hotels Kasane International Airport (BBK) is located 4 km south of Kasane town in the Chobe District about 1,000km north of Gaborone. The Airport is open to both domestic and international traffic. Participants shall choose and directly book their preferred flights. It is recommended that participants arrive to Kasane on 6 th December when there will be a shuttle connecting the airport and recommended hotels as per section 1.8 at page 5. Upon arrival, please find information on the shuttle services at the welcome desk located in International Arrival Hall at Kasane International Airport for the 2017 International Symposium and Annual Conference of the 10YFP STP. 1.7. Visa requirements 1.7.1. Visa for Botswana All participants visiting Botswana should have a valid passport which has at least six months of validity before the expiry date and, if necessary, a visa to enter the Republic of Botswana. Most of the participants might not need a visa to enter Botswana except those from Bangladesh, Cameroon, Ghana, India, Nigeria, Pakistan, and Sri Lanka. It is nevertheless the responsibility of participants to verify whether their nationality needs a visa as well as to apply and obtain their visa to travel to Botswana when necessary. In exceptional cases, organizers would support early registrants to apply for their visa. The approval of visa, however, can t be guaranteed. Further information on visas is available at: http://www.gov.bw/ministries Authorities/Ministries/Ministry of Labour Home Affairs MLHA/Tools Services/Services Forms/Requirements for VISA application/ 4 P age

1.7.2. Transit Visa for South Africa Participants, who would like to transfer his/her flight in South Africa, should check, prior to travel, whether they require a transit visa for entry into South Africa. Please kindly note that it might take one week to get a transit visa for South Africa. Further information on a South African transit visa is available at: http://www.home affairs.gov.za/index.php/immigration services 1.8. Recommended accommodation and shuttle services connecting with the venue Participants shall choose and directly book their preferred accommodation. Within the list below, the accommodation facilities recommended by the organizers are shown. By mentioning the booking code at the time of making the reservation, participants will be able to benefit from the preferential rates shown in the table. The venue hotel is highlighted in yellow. No. Name Booking code Room type BWP Rate USD (approximation) Contact person E mail adress Number of rooms available 1 Chobe Marina Lodge BTO/ 10YFP Single 1,440 140 Double 1,730 168 Tshepho Dikokola res1@chobemarinal odge.com 52 2 3 Chobe Safari Lodge Cresta Mowana Safari Resort & Spa 4 Travelodge 1920157 Single 1,278 125 BTO/ UNWTO BTO International Symposium Single 1,670 163 Double 2,230 217 Single 860 84 Double 990 97 Maria Thekiso Leche Baheyesi Tumisang Joel reservations1@chob esafarilodge.com banquetingmowana @cresta.co.bw res.kasane@travelod ge.co.bw 30 73 30 The rates shown in the table include breakfast. Shuttle services will be available connecting the recommended hotels and venue throughout the duration of the event. The times of pick up will be advertised at the front desk. The shuttle services for departure will also be provided on the venue as well as recommended hotels free of charge. 1.9. Additional tips for participants 1.9.1. Time zone The time zone in Botswana is GMT/UTC+2. 1.9.2. Currency The currency of Botswana is the Botswana Pula (BWP). The Pula is divided into 100 Thebe (a unit of currency). Banknotes are 10 Pula, 20 Pula, 50 Pula, 100 Pula, and 200 Pula. Coins are 1 Pula, 2 Pula, 5 Pula, 5 Thebe, 10 Thebe, 25 Thebe, and 50 Thebe. Some of hotels and restaurants accept US dollars, but it is advisable for participants to use BWP for your convenience in Botswana. A number of foreign exchange bureaus and automatic teller machines are 5 P age

available in and around Kasane. Major credit cards, such as Visa and Master card, are accepted in most of hotels, restaurants and retail outlets throughout the country. 1.9.3. Climate The climate of Botswana during 2017 International Symposium and Annual Conference of the 10YFP STP will be considered summer season. The warmth of summer temperatures averaging between 25C to 35C will allow participants to appreciate the value of Botswana with a bright sunshine. December is also part of the rainy season with sporadic rain which helps to cool the temperature down. 1.9.4. Travel insurance Good primary health care facilities are located throughout the country. Especially emergency medial standby will be located behind the Cresta Mowana Safari Resort & Spa which is the venue for the event. It is obligatory for the participants to have an appropriate travel and health insurance for their health care and wellbeing. 1.9.5. Vaccination Only for participants originating from the countries listed in the table below, a Yellow Fever vaccination certificate will be requested upon arrival. Angola Cameroon Ecuador Guinea Bissau Niger Sudan Argentina Central African Republic Equatorial Guinea Guinea Nigeria Suriname Benin Chad Ethiopia Guyana Panama Togo Bolivia Colombia French Guiana Kenya Paraguay Trinidad and Tobago Brazil Congo (Republic of) Gabon Liberia Peru Uganda Burkina Faso Congo (Democratic Rep. of) Gambia Mali Rwanda Venezuela Burundi Côte d'ivoire Ghana Mauritania Senegal No other vaccinations are mandatory to enter Botswana. 1.9.6. Voltage The electrical voltage used in Botswana is 220 240V. The three types of power sockets are used in Botswana. Please see the pictures below for the details. Type D Type G Type M It is mainly used in India, Nepal, Sri Lanka, and some African countries. It is mainly used in Ireland, Malaysia, Malta, Singapore, and the United Kingdom. It is used almost only in Lesotho, South Africa, and Swaziland. Source: https://www.power plugs sockets.com/botswana/ 6 P age

2. 2017 International Symposium and Annual Conference 2.1. Celebrating the International Year of Sustainable Tourism for Development Within the framework of 2017 as the International Year of Sustainable Tourism for Development, the 10YFP STP views the 2017 International Symposium and Annual Conference Empowering Tourism Destinations Sustainability through Innovation as a platform to advance the thematic pillars of the International Year, mainly the pillar focusing on resource efficiency, environmental protection and climate change. 2.2. International Symposium of the 10YFP STP (Thursday 7 th December 2017) The International Symposium of the 10YFP STP brings stakeholders of the programme and sustainable tourism experts from around the world altogether, who are dedicated to advancing sustainable tourism globally and particularly focusing on applying innovative approaches, tools and techniques to accelerate sustainable SCP patterns in the tourism sector in both developed and developing countries. The Symposium is open to the public and provides an opportunity for participants to advance the following major topics: Tourism and conservation planning: Better data for better management Circularity in tourism value chains: Supporting the Paris Agreement through a low carbon transition Financing innovation in tourism: Unlocking competitiveness, sustainability and inclusion Marketing of Sustainability: Driving the change in an era of 'empowered tourists' A detailed provisional agenda is available here http://sdt.unwto.org/conference 10yfp stp 2.3. Annual Conference of the 10YFP STP (Friday 8 th December 2017) The Annual Conference of the 10YFP STP is a meeting of programme actors where annual progress, priorities and programme needs are discussed. The Conference presents opportunities for STP programme Lead, Co Leads, MAC Members and Partners to exchange experiences and play an active role in shaping the direction and work priorities of the 10YFP STP as part of the legacy of the International Year for Sustainable Tourism for Development within a Call for Action. The Annual Conference is open to all 10YFP actors. Non partners and other stakeholders can also attend as observers. A detailed provisional agenda is available here http://sdt.unwto.org/conference 10yfp stp 2.4. Field visits (Saturday 9 th December 2017) A complimentary field visit showcasing sustainable tourism best practices in Botswana will be organized on Saturday December 9 th 2017 for those participants attending both the International Symposium and Annual Conference. The following visits will be available for participants. Upon registration, participants will receive a message asking for their expression of interest for their preferred tours. It is recommended to combine one morning excursion with one afternoon excursion. Participant s preferences will be taken into account as much as possible when organizing the groups depending on the availability of space. Participants will be informed of their respective itineraries during the first day of the conference. 7 P age

2.4.1. Morning tours Game drives within the Chobe National Park Option Morning 1: early morning game drives 06.00 am 09.00 am Option Morning 2: mid morning game drives 10.00 am 13.00 pm These drives offer the opportunity to view the diverse and abundant wildlife up close. The famous Riverfront route provides contrasting scenic views of land and water based flora and fauna. Departing from and returning to Cresta Mowana Safari Lodge, there are 2 morning options available for this activity as above. This activity can accommodate 50 pax per group. Getting to know the local farmers and cultural groups Option Morning 3: morning visits 08.00 am 12.15 pm This excursion includes a visit to Holistique Organics Farm, Mawana Farm, and the Vuche Vuche Cultural Group. The excursion will depart at 07:45 am from Mowana Safari Lodge and each activity lasts 45 minutes with 2 hours of travelling back and forth. The excursion can accommodate 14 20 pax. Holistique Organics (Pty) Ltd Farm is a Botswana based company which has developed the Animal Deterrent Webbing ADW 17. This system is a farm based deterrent to prevent problem animals from entering field crops, gardens and orchards. The company director will provide a 30 minutes presentation. A second site visit is Mawana Farm. The local farmer, Mr. Enoch Kegodile has currently integrated traditional and modern farming methods in a small home based farmland and uses trained herding dogs to take care of his small stock (goats) in an area prone to predation. This visit also takes about 30 minutes. The final site visit is the place administered by a group of 20 local women under Vuche Vuche Cultural Group. Vuche Vuche offers a cultural experience composed of interactive basket weaving, traditional song and dance and cultural demonstration of the Vaekuhane culture. 2.4.2. Afternoon tours Game drives within the Chobe National Park Option Afternoon 4: afternoon game drives 15:00 pm 18:00 pm These drives offer the opportunity to view the diverse and abundant wildlife up close. The famous Riverfront route provides contrasting scenic views of land and water based flora and fauna. Departing from and returning to Cresta Mowana Safari Lodge, there is 1 afternoon option available for this activity as above. This activity can accommodate 50 pax. Boat cruise in the Chobe River Option Afternoon 5: afternoon boat cruise 15:00 pm 18:00 pm Chobe boat cruises are a wonderful way to experience the Chobe National Park from the river view point. Large herds of Elephants are common in the Chobe National Park as they tend to make their way to the river for a drink and cross onto the Sedudu Island to feast off the sweet grass. Puku and lechwe antelopes are common on the Chobe Floodplains. The Chobe Boat Cruises highlights include magnificent sunsets from the Chobe River, excellent bird sightings and a silent approach to animals. The tour will depart from Cresta Mowana at 15:00 pm. A big boat for 50 60 people and a medium size boat will be available. Boating cruises for photography and birding but separate request sshould be made to the organizers for these options as they are not included in the regular programme of the field visits. 8 P age