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Volume 1 January 1 Contents Regional results International tourism receipts International tourism expenditure UNWTO s Panel of Tourism Experts UNWTO outlook for 1 Air transport results 1 ICAO and IATA Air transport booking trends Forwardkeys Travel Insurance Trends The economic environment Statistical Annex This issue and the accompanying Statistical Annex of the UNWTO World Tourism Barometer present full year results for international tourism in 1 based on preliminary data for international overnight visitors reported by destinations around the world. This analysis is complemented by data on receipts from international tourism reported by destinations around the world, as well on international tourism expenditure data for source markets for the first part of 1. Furthermore, this issue includes an outlook for 1 based on current trends and the assessment by the UNWTO Panel of Tourism Experts. Members of the Panel evaluated tourism development in their destination or business for the full year 1 as well as the last four months of the year, and assessed their prospects for the full year 1 and the first four months. Finally, it presents an overview of air transport trends in 1 based on ICAO and IATA, as well as booking trends for the first four months of 1 based on business intelligence tool Forwardkeys. This release is available only in electronic format, through the UNWTO elibrary, and is free of charge for members. The release is provided in English only, while the Statistical Annex is available in English, French, Spanish and Russian. Over 1.1 billion tourists travelled abroad in 1 International tourist arrivals reached 1,1 million in 1, a.% increase over the previous year, according to the data analysed in this issue of the UNWTO World Tourism Barometer. Overall demand was robust with 1 million more tourists travelling the world. For 1, UNWTO forecasts international tourism to grow by % to %, further contributing to the global economic recovery. The number of international tourists (overnight visitors) reached 1,1 million in 1, 1 million more than in 1. With a.% increase, 1 marks the fifth consecutive year of robust growth above the long term average since the financial crisis of 9. Compared to pre-crisis year, international tourism gained 11 million additional arrivals a year. World: Inbound Tourism International Tourist Arrivals 1 11 1 9 1 (million) 1, 1,1 919 99 991, 91 9 99 199 199 199 199 1999 1 9 1 11 1 1 1 Over the past years, tourism has proven to be a surprisingly strong and resilient economic activity and a fundamental contributor to the economic recovery by generating billions of dollars in exports and creating millions of jobs. This has been true for destinations all around the world, but particularly for Europe, as the region struggles to consolidate its way out of one of the worst economic periods in its history, said UNWTO Secretary- General, Taleb Rifai. By region, the strongest growth in 1 was registered in the Americas (+%) and Asia and the Pacific (+%), while Europe (+%), the Middle East (+%) and Africa (+%) grew at a slightly more modest pace. By subregion, North America (+%) recorded the best results, followed by North-East Asia, South Asia, Southern and Mediterranean Europe, Northern Europe and the Caribbean, all increasing by %. Growth in receipts expected to follow growth in international arrivals Receipts in destinations from international tourism reached US$ 1,19 billion in 1, US$ billion more compared to the precrisis year. As the majority of countries compile receipts data on a quarterly basis and reporting tend to lag about two months behind arrivals data, UNWTO will analyse 1 data in the coming months and release 1 results for international tourism receipts in the next issue of the UNWTO World Tourism Barometer of April 1. As in recent years, growth in receipts is expected to have followed growth in arrivals fairly closely. 1

Volume 1 January 1 The UNWTO World Tourism Barometer is a publication of the World Tourism Organization (UNWTO). By monitoring short-term tourism trends on a regular basis, UNWTO aims to provide all those involved, directly or indirectly, in tourism with adequate upto-date statistics and analysis in a timely fashion. The UNWTO World Tourism Barometer is periodically updated. Issues contain as regular sections: an overview of short-term tourism data from destinations, generating countries and air transport; the results of the latest survey among the UNWTO Panel of Tourism Experts, providing an evaluation of and prospects for short-term tourism performance; and selected economic data relevant for tourism. The objective for future editions of the UNWTO World Tourism Barometer will be to broaden its scope and improve coverage gradually over time. The UNWTO World Tourism Barometer is prepared by UNWTO s Tourism Market Trends Programme. The UNWTO Secretariat wishes to express its sincere gratitude to all those who have participated in the elaboration of the UNWTO World Tourism Barometer, in particular all institutions that supplied data, and to the members of the UNWTO Panel of Tourism Experts for their valuable contributions. For more information on the UNWTO World Tourism Barometer, including copies of previous issues, please refer to the Facts & Figures section on the UNWTO website at www.unwto.org/facts/menu.html. We welcome your comments and suggestions at barom@unwto.org, tel + 9119 / fax + 911. The World Tourism Organization (UNWTO), a United Nations specialized agency, is the leading international organization with the decisive and central role in promoting the development of responsible, sustainable and universally accessible tourism. It serves as a global forum for tourism policy issues and a practical source of tourism know-how. Its membership includes 1 countries, territories, permanent observers and over Affiliate Members. Copyright 1 World Tourism Organization Calle Capitán Haya,, Madrid, Spain UNWTO World Tourism Barometer ISSN: 1-9 Published and printed by the World Tourism Organization, Madrid, Spain - First printing: 1 (version /1/1) All rights reserved The designations employed and the presentation of material in this publication do not imply the expression of any opinions whatsoever on the part of the Secretariat of the World Tourism Organization concerning the legal status of any country, territory, city or area, or of its authorities, or concerning the delimitation of its frontiers or boundaries. All UNWTO publications are protected by copyright. Therefore and unless otherwise specified, no part of an UNWTO publication may be reproduced, stored in a retrieval system or utilized in any form or by any means, electronic or mechanical, including photocopying, microfilm, scanning, without prior permission in writing. UNWTO encourages dissemination of its work and is pleased to consider permissions, licensing, and translation requests related to UNWTO publications. For permission to photocopy UNWTO material, refer to the UNWTO website at www.unwto.org/pub/rights.htm. The contents of this issue may be quoted provided the source is given accurately and clearly. Distribution or reproduction in full is permitted for own or internal use only. Please do not post electronic copies on publicly accessible websites, UNWTO encourages you to include a link to the Facts & Figures section of the UNWTO website instead at mkt.unwto.org. World Tourism Organization Capitán Haya, Madrid, Spain Tel () 91 1 / Fax () 91 1 barom@unwto.org www.unwto.org Data collection for this issue was closed mid January 1. The next issue of the UNWTO World Tourism Barometer is scheduled to be published April 1.

Volume 1 January 1 Favourable prospects for 1 Looking ahead, the UNWTO Confidence Index based on feedback from over tourism experts worldwide suggests tourism growth will continue in 1. Experts expect tourism performance to be better in 1, though they were not as upbeat as a year ago with regard to their expectations for 1. Based on current trends and the UNWTO Confidence Index, UNWTO forecasts international tourist arrivals to grow between % and % in 1. By region, growth is expected to be strongest in the Americas and in Asia and the Pacific (both +% to +%), and somewhat more moderate in Europe (+% to +%). Africa (+% to +%) and the Middle East (+% to +%) are two regions with a larger degree of uncertainty and volatility. We expect demand to continue growing in 1 as the global economic situation improves even though there are still plenty of challenges ahead. On the positive side, oil prices have declined to a level not seen since 9. This will lower transport costs and boost economic growth by lifting purchasing power and private demand in oil importing economies. Yet, it could also negatively impact some of the oil exporting countries which have emerged as strong tourism source markets, added Mr Rifai. International Tourist Arrivals, World 1 1 - - -.. 9/9 9/9 9/9.....1 99/9 /99 1/ /1 -. / 1. Long-term average.9.. 1.9 -.9 / / / / / 9/ (% change)..1...1 1/9 11/1 1*/11 1*/1 1*/1 Forecast 1 UNWTO Panel of Tourism Experts: World 1 Better 1 1 Equal 1 Worse 119 1 1 1 1 1 1 1 1 1 9 Prospects (before) Evaluation (after) 1 11 1 19 1 1 11 1 19 1 1 1 9 1 11 1 1 1 1 UNWTO Panel of Tourism Experts: World Better Equal Worse 1 1 1 1 Prospects (before) Evaluation (after) t1 tt t1 tt t1 tt t1 tt t1 tt t1 tt t1 tt t1 tt t1 tt t1 tt t1 tt t1 tt t1 tt ' ' ' ' ' ' '9 '1 '11 '1 '1 '1 '1 All world regions shared in growth in 1 Europe (+%), the most visited region with over half of the world s international tourists, saw an increase of million arrivals in 1, reaching a total of million. Thanks to these results, tourism has been a major contributor to the European economic recovery. Northern Europe and Southern and Mediterranean Europe led growth (both +%), while results were more modest in Western Europe (+%). Arrivals in Central and Eastern Europe (%) stagnated after three years of strong growth. The countries of the European Union together recorded million international arrivals in 1, an increase of %, higher than in 1 (+%). Outlook for International Tourist Arrivals 9 1 11 1 1 1* projection 1* average projection 1* real, change (issued January) a year (issued January) full year Jan.-Dec. between -1 between World -.9%.%.1%.1%.%.% +% and +.%.9% +% and +% Europe -.%.1%.%.%.%.9% +% and +%.% +% and +% Asia and the Pacific -1.% 1.1%.%.9%.%.% +% and +%.1% +% and +% Americas -.%.%.%.%.%.% +% and +%.% +% and +% Africa.%.9% -.1%.%.%.% +% and +%.% +% and +% Middle East -.% 1.1% -.% -.% -.%.% +% and +%.% +% and +% (Data as collected by UNWTO January 1)

Volume 1 January 1 International Tourist Arrivals by (Sub)region Full year Share Change Monthly/quarterly data series (percentage change over same period of the previous year) 1 1 1 1* 1* 1/11 1/1 1*/1 1* 1 (million) (%) (%) Q1 Q Q Q Sep Oct Nov Dec Q1 Q Q Q World 9 99 1, 1, 1,1 1.1...9....9..1....1.1 Advanced economies¹ 19 1 1.......9..9.1.9..... Emerging economies¹ 9.....1........... By UNWTO regions: Europe..9. 9... 1....9.9.1.....9.....9 Northern Europe. 9...... 1..1.9.9....1....... Western Europe 19. 11. 1. 1. 11. 1. 1.... -..9 1.. 1..... 1... Central/Eastern Eu. 9. 9.1 9.9 11. 1. 1.1 11... -. 1. -. -1.. -1.9... 11.... Southern/Mediter. Eu. 1. 1. 1. 19. 1. 1. 1.9 1.9...1........... - of which EU-... 1....1..1............. Asia and the Pacific 11. 1... 9...1.9.......1.....1.. North-East Asia..9 111. 1. 1. 1. 11.9...1......... 1...1 South-East Asia. 9... 9. 9... 11.... -.... 1.. 1. 1.1 11.. Oceania 9. 1.9 11. 11.9 1. 1. 1....9.9.....1...9.1.. South Asia.1.1 1. 1. 1. 1.1 1..9 11..1.9. 9....9.9. 1. 1. 1.. Americas 1. 1. 1. 1. 1.1 1. 1.9.... 11........1 1.9.. North America 91. 9.9 99. 1. 11. 119. 1..1.9..9 1.... 9.....9.. Caribbean 1.1 1. 19.. 1.1...1.......1 1..9. 1. -. 1.. Central America...9.9 9.1 9...... 9...... 9.....9 South America 1. 1.... 9...... 9..... 1..9.... Africa.. 9.....9..... 1.9-1. -1. -1. -.1-1.1.1... North Africa 1. 1.9 1. 1. 19. 19. 1.....9 1. 1.1 -. -. -9. -. -9..1..1. Subsaharan Africa 1..9.9..1................. Middle East... 9.... -. -....1 1...9 11..9. 1.. -. -1. (Data as collected by UNWTO January 1) ¹ Classification based on the International Monetary Fund (IMF), see the Statistical Annex of the IMF World Economic Outlook of April 1, page 1, at www.imf.org/external/pubs/ft/weo/1/1. See box at page 'Annex-1' for explanation of abbreviations and signs used International Tourist Arrivals, monthly evolution World International Tourist Arrivals, monthly evolution World (million) (% change) 1 1 1 11 1 11 1 1 1 1 1 9 1* - -1-1 1 9 1 11 1 9 1 11 1 1 1*

Volume 1 January 1 International Tourist Arrivals (% change)..... - - 1/1 1*/1 World Europe Asia and the Pacific -. Americas Africa Middle East International tourist arrivals in Asia and the Pacific (+%) increased by 1 million to million. The best performance was recorded in North-East Asia and South Asia (both +%). Arrivals in Oceania grew by %, while growth slowed down in South-East Asia (+%) as compared to previous years. The Americas was the best performing region in relative terms with a growth of %, welcoming an additional 1 million international tourists and raising the total to 11 million. Growth was driven by North America (+%), where Mexico posted a double-digit increase, and the Caribbean (+%). Arrivals to Central America and South America (both +%) also grew at double the rate recorded in 1 and well above the world average. International tourism in the Middle East (+%) shows signs of rebound with good results in most destinations. The region attracted an additional million arrivals, bringing the total to million. Africa s international tourist numbers grew by an estimated %, equivalent to an increase of one million arrivals. The region reached million tourists. While arrivals to North Africa were weak (+1%), Sub-Saharan Africa saw international tourist numbers rise by % despite the Ebola Disease Outbreak in a few West African countries. Data for Africa and the Middle East should be read with caution as it is based on limited and volatile data. The detailed information in the continuation of the UNWTO World Tourism Barometer and its Statistical Annex is not included in the complimentary excerpt of this document. The full document is available in electronic format for sale and free of charge for UNWTO members and subscribed institutions through the UNWTO elibrary at www.e-unwto.org/content/wv. For more information on the UNWTO World Tourism Barometer, please refer to the Facts & Figures section on the UNWTO website at www.unwto.org/facts. Copyright 1 World Tourism Organization

Volume 1 January 1 International Tourist Arrivals (% change over same period of the previous year) 1 1 11 11 1/1 1*/1 1 -.. - - - World Northern Europe Western Europe Central/Eastern Eu. Southern/Mediter. Eu. North-East Asia South-East Asia Oceania South Asia North America Caribbean Central America South America North Africa Subsaharan Africa Middle East www.unwto.org/event/fitur-1

UNWTO World Tourism Barometer The UNWTO World Tourism Barometer aims at providing all those involved in tourism with up-to-date statistics and adequate analysis, in a timely fashion. Issues cover shortterm tourism trends, a retrospective and prospective evaluation of current tourism performance by the UNWTO Panel of Experts, and a summary of economic data relevant for tourism. The information is updated throughout the year., French, Spanish and Russian Tourism Towards UNWTO Tourism Towards is UNWTO s long-term outlook and assessment of future tourism trends from 1 to. It is a broad research project building on UNWTO s on-going work in the field of long-term forecasting, initiated in the 199s. Key outputs of the study are quantitative projections for international tourism flows up until, based on data series on international tourist arrivals by subregion of destination, region of origin and mode of transport for the period 19-1. Handbook on E-Marketing for Tourism Destinations (revised version) This UNWTO/ETC fully revised and extended version. covers all essential aspects of an e-marketing strategy including strategic planning, branding measures, contentbuilding, search engine optimization, e-commerce and email marketing. It also provides practical information on latest trends and developments in mobile marketing and social media, as well as detailed insight into the measurement of effective e-marketing strategies using the latest technologies. Handbook on Tourism Product Development The UNWTO/ETC Handbook on Tourism Product Development outlines the essential elements in the process of tourism product development planning and implementation. It demonstrates a range of successful approaches and case studies from around the world and sets out best practice examples and benchmarks by which destinations can assess their own product development system and methods. The Chinese Outbound Travel Market and Understanding Chinese Outbound Tourism China is the fastest-growing tourism source market in the world and the top international tourism spender since 1. In view of the worldwide interest in this market, ETC and UNWTO have prepared two joint reports on this subject: The Chinese Outbound Travel Market 1 Update, which offers an overview of the features and rapid evolution of the Chinese outbound tourism market, and Understanding Chinese Outbound Tourism What the Chinese Blogosphere is Saying about Europe, which analyses the trends, themes and behaviour of Chinese tourists based on the analysis of online social media and internet searches. Understanding Brazilian Outbound Tourism What the Brazilian blogosphere is saying about Europe With over million internet users in 1, Brazil has Latin America s biggest population of netizens or social media users, the th largest in the world. An increasing number of National Tourist Organizations (NTO s) are interested in targeting this important market through websites, blogs and other social media. This joint research project by ETC and UNWTO analyses the trends, themes and behaviour of Brazilian tourists in Europe based on internet searches and social media activity. Compendium of Tourism Statistics, 1 Edition, Data 1 The Compendium of Tourism Statistics provides data and indicators on inbound, outbound and domestic tourism, as well as on the number and types of tourism industries, the number of employees by tourism industries, and macroeconomic indicators related to international tourism. The 1 edition presents data for countries from to 1, with methodological notes in English, French and Spanish. Yearbook of Tourism Statistics, 1 Edition, Data 1 The Yearbook of Tourism Statistics focuses on inbound tourism-related data (total arrivals and overnight stays), broken down by country of origin. The 1 edition presents data for 19 countries from to 1, with methodological notes in English, French and Spanish. Handbook on Tourism Destination Branding This handbook is a recognition by UNWTO and ETC of the value of successfully building and managing a destination s brand. With an Introduction by Simon Anholt, the handbook presents a step-by-step guide to the branding process, accompanied by strategies for brand management. Given case studies illustrate concepts, present best practices from around the world and provide fresh insight into destination branding. and Spanish The easy way to obtain UNWTO publications in print or electronic format and download full catalogue: www.unwto.org/pub