UNTWO forecasts a growth in international tourist arrivals of between 4% and 4.5% in 2014

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WORLD TOURISM ORGANISATION (UNWTO) In 2013 there were 1.087 billion tourist arrivals internationally UNTWO forecasts a growth in international tourist arrivals of between 4% and 4.5% in 2014 http://www2.unwto.org/ Foreign arrivals in South Africa reached their highest level ever in 2013 approaching 10 million http://www.southafrica.info/travel/tourists-290514.htm#.vcwetpmsyy4

AND WHEN THOSE 1.087 BILLION TOURISTS GET TO THEIR DESTINATIONS? They over-crowd

AND WHEN THOSE 1.087 BILLION TOURISTS GET TO THEIR DESTINATIONS? Some deface sites

AND WHEN THOSE 1.087 BILLION TOURISTS GET TO THEIR DESTINATIONS? They demand ever more accommodation

AND WHEN THOSE 1.087 BILLION TOURISTS GET TO THEIR DESTINATIONS? They pile up mountains of extra waste and some spoil sites

AND WHEN THOSE 1.087 BILLION TOURISTS GET TO THEIR DESTINATIONS? Some behave disrespectfully

SO, WHAT TO DO? There are plenty of reasons for believing that tourism can do great harm, but there are no reasons why it has to. Exodus Expeditions - UK What is needed is a sensitive balance between people s desire to explore the world but keep it looking like a picture post card Verité Baker: Leisure and Tourism

RESPONSIBLE TOURISM Responsible Tourism, put simply, is about providing better holiday experiences for guests and good business opportunities for tourism enterprises. Responsible Tourism is also about enabling local communities to enjoy a better quality of life through increased socio-economic benefits and improved natural resource management. DEAT (2002) Responsible Tourism Manual for SA

ECONOMIC OBJECTIVES FOR RESPONSIBLE TOURISM 1. Assess economic impacts as a pre-requisite to developing tourism 2. Maximise local economic benefits increase linkages and reduce leakages 3. Ensure communities are involved in and benefit from tourism 4. Marketing & Product Development 5. Practise equitable business practices DEAT (2002) National Responsible Tourism Development Guidelines for SA

SOCIAL OBJECTIVES FOR RESPONSIBLE TOURISM 1. Involve the local community in planning and decision making 2. Assess social impacts as a prerequisite to developing tourism 3. Maintain and encourage social and cultural diversity 4. Be sensitive to the host culture DEAT (2002) National Responsible Tourism Development Guidelines for SA

ENVIRONMENTAL OBJECTIVES FOR RESPONSIBLE TOURISM 1. Assess environmental impacts as a pre-requisite to developing tourism 2. Use local resources sustainably; avoid waste and overconsumption 3. Maintain and encourage natural diversity DEAT (2002) National Responsible Tourism Development Guidelines for SA

CASE STUDIES IN RESPONSIBLE TOURISM http://www.namibian.org/travel/lodging/private/twyfelfontein/ thakadurivercamp.co.za/ http://isimangaliso.com/community-development/ http://bulungula.com/

CORPORATE SOCIAL INVESTMENT (CSI) Corporate Social Investment (CSI) falls under the broad umbrella of Corporate Social Responsibility (CSR). CSI is usually aimed at benefitting the environment and developing communities through financial or non-financial support through projects often carried out in partnership with non-profit organisations or government agencies. Corporate social investment addresses problems ranging from producing clean energy, creating jobs and building infrastructure to promoting adult education, providing training programmes and supporting early childhood development. Read more : http://www.ehow.com/about_4676602_what-corporate-socialinvestment.html

CORPORATE SOCIAL INVESTMENT IN TOURISM CASE STUDIES http://www.surecorporate.co.za/surecorporate-why-csi http://www.airports.co.za/home.asp?pid=54 http://www.bookaguesthouse.co.za/ http://www.southafrica.net/za/en/articles/entry/ article-southafrica.net-sabi-sabi-responsible-tourism

RESPONSIBLE TOURISTS make responsible travel choices that help to conserve the environment and sustain the livelihood of local people. Here are some guidelines: In nature spots: Leave only footprints (no littering). Take only photographs (no "souvenirs" from the wild). Stay on trails. Don't disturb wildlife or natural habitats. Don't introduce foreign plants or animals. Don't pollute water bodies with soap or detergents.

RESPONSIBLE TOURISTS (CONT D) In all places: Don't buy things made from endangered animals (e.g., products containing ivory or tortoise shell). Don't waste water. Turn off lights and air-conditioning when you leave your room. When possible, walk it's the best way to see the sights anyway. When not, use the most environmental methods of transportation you can. Patronise hotels, airlines and tour operators that employ responsible environmental practices, such as energy conservation and recycling. Support locally owned businesses; eat local food and drink local brands and brews. Follow local regulations. After returning home, think how you can support programmes and organisations that are working to protect the welfare, culture and environment of where you have been lucky to visit.

RESPONSIBLE TOURISTS (CONT D) An initiative that allows travellers to make a lasting impact in the community at their travel destination, by saving just a few kilos of suitcase space to bring supplies for schools or medical clinics. This voluntourism enables tourists to provide their services for Education projects; Wildlife projects and Community development projects

RESPONSIBLE TOURISTS (CONT D) Some tips to Chinese tourists travelling to other countries from a 64-page etiquette guidebook by the Chinese National Tourism Administration: In all countries: do not pick your nose in public; do not slurp noodles too loudly; do not spend too much time in public restrooms. In Italy, it is not acceptable to give a handkerchief as a gift. In Germany, tourists should snap their fingers only when calling dogs, not at people. In the UK, it is impolite to ask people if they ve eaten. Don t look dirty in public. Don t leave footprints on the toilet seat. http://www.huffingtonpost.com/2013/10/02/chinese-tourismetiquette_n_4031119.html

SOME USEFUL REFERENCES Fair Trade in Tourism South Africa (FTTSA) http://www.fairtrade.travel/

GRADE 10 CAPS GRADE 10 TERM 3: Week 7: Sustainable and responsible tourism Sustainable tourism: Concept: sustainability, sustainable practices in tourism businesses The need for sustainable practices in tourism businesses The three pillars of sustainable tourism (planet, people, profit) - Environmental: impact of tourism businesses on the natural environment - Social: impact of tourism businesses on local communities - Economic: impact of tourism businesses on local communities Resources: case studies of sustainable practices in tourism businesses; www.tourism.gov.za

GRADE 10 CAPS GRADE 10 TERM 3: Week 8: Sustainable and responsible tourism Responsible tourism: The concept: responsible tourist behaviour towards the environment Negative impact of tourism on environment and host community Rules for tourist behaviour in the natural environment Good environmental practices such as litter control, conservation of energy, water and other scarce resources The benefits of good environmental practices for the tourism industry Resources: case studies of positive or negative tourist behaviour towards the natural environment

GRADE 12 CAPS GRADE 12 TERM 3: Week 4: Sustainable and responsible tourism The three pillars of sustainable tourism (people, profit, planet) Concept and background of the triple bottom line approach Environment (planet): Good environmental practices, such as resource management (energy and water), waste management (reduce, re-use, recycle), litter control, pollution control, environmentally friendly building, promotion of indigenous flora and control of alien invasive plants in grounds and gardens Economy (profit): The role of business. The responsible attitude of a tourism business towards the people and environment it affects. Ways to practise it: ownership, employment, procurement of local goods and services, etc. Social (people): Considering the positive and negative effects of tourism on local communities, culture and heritage. Corporate social investment (CSI) in tourism, such as financial or nonfinancial support given by tourism companies to health/sport/education/youth projects and environmental projects

GRADE 12 CAPS GRADE 12 TERM 3: Week 5: Sustainable and responsible tourism Responsible tourism and tourists Codes of conduct for tourist behaviour (social, economic and environmental) How can a tourism destination attract environmentally (people, planet, profit) conscious tourists? The contribution of Fair Trade in Tourism South Africa towards encouraging responsible and sustainable practices Make use of case studies of companies that practise the triple bottom-line approach Resources: examples of company initiatives from the internet and printed media. Sources of information on responsible tourism (e.g. Responsible Tourism Handbook, FTTSA website, Gauteng Responsible Tourism Handbook, etc.)

EXAMINATION GUIDELINES GRADE 12-2014 QUESTION 8: SUSTAINABLE AND RESPONSIBLE TOURISM Candidates can expect questions on the following: The three pillars of sustainable tourism, Corporate Social Investment (CSI) in tourism, Responsible tourism and tourists. General comments: The three pillars of sustainable tourism is a challenging topic. It is therefore crucial that the groundwork, i.e. all the terminology and concepts associated with this section that was taught in Grade 10, be thoroughly revised and reinforced. Candidates have to demonstrate understanding of the concept and background of the triple bottom line approach. Expose learners to case studies and real life examples in tourism in order to critically evaluate and assess the role of Corporate Social Investment (CSI). Resources: examples of company initiatives from the internet and printed media. Sources of information on responsible tourism: e.g. Responsible Tourism Handbook, FTTSA/FTT website, Gauteng Responsible Tourism Handbook, etc.).