Kingdom of Morocco Ministry of Tourism. Ministry of Tourism strategy in supporting the competitivity of tourism bussinesses

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Kingdom of Morocco Ministry of Tourism Ministry of Tourism strategy in supporting the competitivity of tourism bussinesses

"Vision 2020 strategy for development of the tourism sector Ambition: to be part of the top 20 global destinations and be model for sustainable development in the Mediterranean Enriching the cultural offer Continued offensive positioning seaside Development of a complementary offering kind Creating thematic corridors Structuring an effective range of entertainment Doubling the size of the sector Doubling of tourist arrivals; Boosting domestic tourism (triple domestic travel); Doubling the bed capacity (200,000 additional beds); increase foreign exchange earnings (140 billion in 2020); 470,000 additional jobs, etc. Importance of relying on a tourist business network structured, modern and competitive 2

Vision 2020 has devoted considerable importance to the competitiveness of the fabric at its Framework for Action Challenges of Vision 2020: 1. Structuring programs for a diversified product portfolio 2. A Strategy to Promote & commercialization dynamic and adapted Framework for Action "Vision 2020" 3. An integrated development plan for sustainable tourism 4. A human resource plan and excellent training 5. Competitiveness and quality of the Moroccan tourism industry 6. Support measures to finance for sustained and sustainable investment 7. Governance 3

SME s have an important role in the development and provisioning of the role tourism offer Funding Related services Banks Microcrédit Institutions Venture capital funds Leasing compagnies Coaching sports activities Large leisur infrastructure investissement Funds Government programs Business Angels Cultural activities / leisure facilities Local products Upstream development Asset Accommodation Restauration MICE Planning Hotel management Wellness / Health Excursions Development Promotion Construction / interiorfurnishing Upstream Services Supplier s Facility manage ment Gestion parahôtelière Gestion hôtellerie De niche Resorts management Craft Commerce / Gift Shops Human Services & And Family marina Local tourist transport Web content providers Transport LD Airlines, trains and cruises Upstream services SSII Certification Assemblage & commercialisation Dominance SMEs Formation Monitori ng/ experts MKT events agencies / MICE Non Spécialist incoming agencys Niche Travel agencies Travel Agencies on the Internet Tour Operator Dominance large companies 4

BUSINESS ISSUES 1 Ensure the emergence and consolidation of a network of modern and dynamic SMEs Accomodation Travel distibution Transport Touristic Guiding Crafts / related activities 2 Challenge is to upgrade a heterogeneous fabric of 3 actors Challenge is the creation of new structures C Cultural activities / leisur facilities MICE / A Major operators / international groups B Very Small Enterprises Small & Medium Enterprises (SMEs) structured SMEs SMEs unstructured Restauration Wellness/ health 7,700 new SMEs will be created to support the ambitions of Vision 2020. Offer a tourism experience of international quality 5

Cadre d action de la Vision 2020 5. Compétitivité et qualité du tissu Competitivity Axe «National Program for Competitiveness and Innovation in tourism» The establishment of a mechanism of guidance and specific support to small and medium tourism enterprises. Supporting the emergence of leading players and the development of networks throughout the tourism value chain, including in particular the integrated distribution of domestic and international travel players. Improving supervision of tourism through regulatory reform able to support new businesses and products of the Vision and encourage competition and the development of networks.

Objectives Cadre d action de la Vision 2020 5. Compétitivité et qualité du tissu Competitivity Axe «National Program for Competitiveness and Innovation in tourism» The establishment of a mechanism of guidance and specific support to small and medium tourism enterprises Support competitiveness Enhance creation of SME s

Mechanisms identified / prioritized provide a full range of services tailored to creating and sustaining the existing Overview of support mechanisms forming a support device: Professionalize the tourism SME by providing relevant training and technical assistance including quality management, mentoring and expertise of tourism engineering Facilitate access to private partners (tour operators, hotel chains) with the objective of ensuring the services market for SME s and brand equity to take advantage of established partners Boot Camp Program tourist incubator support competitiveness Business Agrégateurs Credit guarantee Facilitate access to finance (credit and equity) tourism SME by offering products specifically dedicated to the sector Renovotel 3.0 Microcrédit Fund SME Liberalize & modernize the rules on tourism businesses adapting to the new realities of the sector Review of the regulatory framework Auto-entrepreneur status 8

Kingdom of Morocco Ministry of Tourism Ministry of Tourism strategy in supporting the competitivity of tourism bussines