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nsert TTC logo here STAFF REPORT ACTION REQUIRED Presentation: Preliminary 2016 TTC Operating Budget: Fare Scenarios Date: September 15, 2015 To: From: TTC Budget Committee Chief Executive Officer Summary A presentation entitled: Preliminary 2016 TTC Operating Budget: Fare Scenarios will be submitted to the Budget Committee for discussion. Contact Michael A. Roche Head of Finance & Treasurer Phone: 416-393-3654 E-Mail: michael.roche@ttc.ca Presentation: Preliminary 2016 TTC Operating Budget: Fare Scenarios 1

PRELIMINARY 2016 TTC OPERATING BUDGET: POSSIBLE FARE SCENARIOS September 15, 2015

REQUIRED FOLLOW-UPS BY STAFF Approved motions from July 30 2015 Budget Committee: 1. That staff provide an information report at the next Budget Committee meeting with a summary of fare scenarios that includes, but is not limited to: - an increase to cash fares only - an increase to metropass - freezing the cost of a metropass - freezing the cost of all fare media - a fare increase spread across all fare media; and 2. Include in the report the impact of various fare scenarios on ridership and revenue, and PRESTO implementation; and 3. The impact of PRESTO on the TTC Metropass. 4. That staff report back to the next budget meeting with a list of additional service enhancements to be considered by the Board for the 2016 budget. 2

FARE ISSUES Requirement for additional revenue to cover inflationary cost increases and added service Fare scenarios Cash fares unchanged since 2010 Transition to PRESTO system-wide in 2017 3

2016 FARE SCENARIOS FARE SCENARIOS 1. No fare increase 2. 5 on all fare media; 25 on cash fares 3. 10 on all fare media; 25 on cash fares 4. 5 on all fare media single cash fare 5. 10 on all fare media single cash fare 6. 5 on all fare media, excl. Metropass; 25 on cash fares 7. 5 on Metropass only 8. 25 on cash fares only 4

CPI TORONTO CMA YEAR CPI ANNUAL CPI COMPOUNDED 2010 2.5% N/A 2011 3.0% 5.6% 2012 1.5% 7.2% 2013 1.2% 8.4% 2014 2.5% 11.1% 2015F 1.2% 12.5% 2016F 2.2% 15.0% Data source is Conference Board of Canada Metropolitan Outlook 5

SCENARIO1: NO FARE INCREASE Doesn t provide for inflationary cost increase Would need to be covered by additional City subsidy 6

SCENARIOS 2/3/4/5: INVOLVE CASH FARE CHANGES TTC Customer Satisfaction Survey (CSS) data indicate customers with lower income levels are more likely to use tokens or Metropasses vs. cash This customer group is not disproportionately impacted by cash fare changes Visitors/Tourists are not included in CSS but it is assumed that they are above-average users of tokens and cash 7

CASH FARE CHANGES Profile of fare media usage by lower-income (<$45K) TTC customers: Token, 37% Metropass, 31% Cash, 15% Other, 3% Ticket, 14% 8

SCENARIOS 2 & 3: INCLUDE STANDARD CASH FARE CHANGES Cash fares last raised in 2010: Adult: $2.75 to 3.00 (+8.3%) Senior/Student: $1.85 to $2.00 (+12.5%) Compounded Toronto CPI from 2010 to 2016 = +15% Premium for single Adult ride has eroded since 2010: 2010: Adult Cash $3.00, Token $2.50; premium = 20% 2015: Adult Cash $3.00, Token $2.80; premium = 7% A smaller premium encourages growth in cash usage Adult cash fare held at $3.00 for convenience (toonie & loonie) 9

SCENARIO 2: 5 ON ALL FARE MEDIA; 25 ON CASH FARES Weighted average % increase: 2.6% Non-cash fare media: 1.8% Adult cash fare: 8.3% * Metropass - 5 pro-rata increase, no change to trip multiple Revenue generated: $24 million Ridership lost: 2 million * 8.3% for Adult; 12.5% for Senior/Student First increase since 2010 and less than CPI over that time 10

SCENARIO 3: 10 ON ALL FARE MEDIA; 25 ON CASH FARES Weighted average % increase: 4.2% Non-cash fare media: 3.6% Adult cash fare: 8.3% * Metropass - 10 pro-rata increase, no change to trip multiple Revenue generated: $36 million Ridership lost: 3 million * 8.3% for Adult; 12.5% for Senior/Student First increase since 2010 and less than CPI over that time 11

SCENARIOS 4/5: SINGLE CASH FARE These scenarios involve creating a single cash fare i.e., Adult and Senior/Student both at $3.25 Why go to a single cash fare in 2016? Ensures consistency with regional fare policy Other GTHA transit agencies have aligned their Adult cash fare with at least one other customer group Consistent with PRESTO migration strategy Simplifies fare structure 12

SCENARIOS 4/5: SINGLE CASH FARE Cash Fares GTHA Transit Agencies: AGENCY ADULT STUDENT CHILD SENIOR York Region $4.00 Burlington $3.50 Oakville $3.50 Mississauga $3.50 Milton $3.25 Hamilton $2.75 Brampton $3.75 $1.00 Durham $3.50 $2.25 TTC $3.00 $2.00 Free $2.00 13

SCENARIOS 4/5: SINGLE CASH FARE Adult cash fare from $3.00 to $3.25 (+8.3%): Past practice has been to increase cash fares in 25 increments Results in a fare revenue gain after some ridership loss and switching to other fare media 14

SCENARIO 4: 5 ON ALL FARE MEDIA; SINGLE CASH FARE Weighted average % increase: 3.6% Non-cash fare media: 1.8% Cash fares: 8.3% * Metropass - 5 pro-rata increase, no change to trip multiple Revenue generated: $24 to $29 million Ridership lost: 3 to 4 million * From $3.00 current Adult cash fare 15

SCENARIO 5: 10 ON ALL FARE MEDIA; SINGLE CASH FARE Weighted average % increase: 5.2% Non-cash fare media: 3.6% Cash fares: 8.3% * Metropass - 10 pro-rata increase, no change to trip multiple Revenue generated: $36 to $41 million Ridership lost: 4 to 5 million * From $3.00 current Adult cash fare 16

SCENARIOS 6/7/8: PARTIAL FARE INCREASES ONLY These scenarios involve applying fare increases to some but not all fare media: Scenario 6: increase all fare media except outright freeze of Metropass price Scenario 7: increase Metropass only Scenario 8: increase cash fares only Partial fare increases not recommended: Work against objective to maximize revenue from a fare increase Negative customer perception increases for certain segments only 17

SCENARIO 6: INCREASE METROPASSES ONLY In addition to pro-rata fare increases, the price of one additional ride was added to the Adult Metropass in each of the last two fare increases to reflect increasing pass usage. Adult Metropass sales growth has slowed over the past two years. For 2016, not recommending to apply a trip adjustment apply pro-rata increase only 18

2016 FARE SCENARIOS SUMMARY RIDERSHIP / REVENUE EFFECTS FARE SCENARIO 1 2016 RIDES (M) 2016 REV ($M) 1. No fare increase Base: 555 $1,155 2. 5 on all fare media; 25 on cash fares -2 +$24 3. 10 on all fare media; 25 on cash fares -3 +$36 4. 5 on all fare media single cash fare 3-3 to -4 +$24 to +$29 5. 10 on all fare media single cash fare 3-4 to -5 +$36 to +$41 6. $0.05 on all fare media, excl. Metropass; 25 on cash fares -2 +$15 7. 5 to Metropass only 2 0 +$10 8. 25 on cash fares only -2 +$6 1 All options assume fare increase is effective January 1 2016 2 Excludes estimated ridership/revenue impacts re: switching to lower-priced fare media 3 Involves creating a single cash fare of $3.25 for Adult and Senior/Student categories 19

CURRENT FARES TTC VS. GTHA Group Fare Media TTC Brampton Burl Durham Hamilton Milton Miss Oakville York Adult Cash $3.00 $3.75 $3.50 $3.50 $2.75 $3.25 $3.50 $3.50 $4.00 PRESTO E-Purse $2.80 $2.80 $2.70 $3.00 $2.15 $2.60 $2.90 $2.80 $3.40 Weekly Pass $40.75 $31.00 Monthly pass $141.50 $118.00 $97.00 $112.00 $94.60 $70.00 $125.00 $110.00 $136.00 Post-Sec. PRESTO E-Purse $2.65 Monthly Pass $112.00 Semester U-Pass $ 103.00 Annual U-Pass $138.50 Student Cash $2.00 $3.75 $3.50 $3.50 $2.75 $3.25 $3.50 $3.50 $4.00 PRESTO E-Purse $1.95 $2.50 $1.85 $2.70 $1.80 $1.90 $2.25 $2.20 $2.60 Weekly Pass $33.00 $27.00 Monthly Pass $112.00 $105.00 $71.00 $91.00 $79.20 $50.00 $70.00 $102.00 Senior Cash $2.00 $1.00 $3.50 $2.25 $2.75 $3.25 $3.50 $3.50 $4.00 PRESTO E-Purse $1.95 $1.00 $1.85 $2.00 $1.80 $1.90 $1.90 $1.80 $2.10 Weekly Pass $33.00 $15.00 Monthly Pass $112.00 $50.00 $59.25 $45.00 $23.50 $50.00 $57.00 $50.00 $57.00 Child Cash $0.00 $3.75 $3.50 $2.25 $2.75 $3.25 $3.50 $3.50 $4.00 PRESTO E-Purse $0.00 $2.50 $1.85 $2.70 $1.80 $1.90 $2.25 $2.20 $2.60 Other Day Pass $11.50 $12.90 $7.50 GTA Weekly Pass $61.00 $61.00 $61.00 $61.00 20

TTC ANNUAL RIDERSHIP BY FARE MEDIA (AS AT AUGUST 1 2015) Group Fare Media 000's % Adult Cash 49,151 9.2% Token 111,167 20.8% PRESTO E-Purse 10,783 2.0% Weekly Pass 9,140 1.7% Metropass 210,337 39.3% Post-Sec Metropass 46,467 8.7% Sr/Stud Cash 12,196 2.3% Ticket 32,721 6.1% PRESTO E-Purse 161 0.0% Weekly Pass 526 0.1% Metropass 24,324 4.5% Child Free 11,632 2.2% Other Day Pass 9,217 1.7% GTA Weekly Pass 6,074 1.1% Downtown Express 484 0.1% Blind/War Amps 1,098 0.2% System Total 535,478 100% 21