PRATICAL USER GUIDE HANDLING

PRATICAL USER GUIDE HANDLING

SUMMARY 1 GENERAL INFORMATION... 3 1.1 YOUR CONTACT... 4 1.2 TERMS OF PAYMENT CONDITIONS... 5 1.2.1 PAYMENT METHODS... 5 1.2.2 TERMS OF PAYMENT... 6 1.2.3 DEPOSIT / BANK GUARANTEE... 6 1.2.4 PENALTIES FOR LATE PAYMENT... 6 1.2.5 LITIGATION... 7 2 AIRPORT HANDLING... 8 2.1 PASSENGERS HANDLING... 9 2.2 CARGO HANDLING...11 2.3 SPECIAL ASSISTANCES...11 2.4 OTHER ASSISTANCES...12 2.4.1 AIRPORT AGENT... 12 2.4.2 EXCEPTIONAL OPENING... 13 2.4.3 REFUELLING... 13 2.4.4 AIRCRAFT CLEANING... 13 2.4.5 OTHERS SERVICES... 13 2.4.6 DE-ICING 14 Pratical User Guide Handling 13/14 - V1 Page 2 / 14

1 GENERAL INFORMATION Pratical User Guide Handling 13/14 - V1 Page 3 / 14

1.1 Your contact S.A.M.B.A Société d exploitation d Annecy Mont Blanc Aéroport 8 route de côte Merle 74370 Metz Tessy Airport contact : +33 (0)4 50 322 322 : +33 (0)4 50 27 39 83 contact@annecy.aeroport.fr Frederic BRUYERE Deputy Operation Manager : +33(0)4 50 322 322 : +33 (0) 4 50 27 39 83 Frederic.bruyere@annecy.aeroport.fr Operations : +33(0)4 50 322 322 : +33 (0)4 50 27 39 83 operations@annecy.aeroport.fr Pratical User Guide Handling 13/14 - V1 Page 4 / 14

1.2 Terms of Payment Conditions 1.2.1 PAYMENT METHODS 1.2.1.1 Aviation fees Aviation fees are payable in cash before take-off, for all companies or private individual who have not firm an agreement with the SAMBA. If the user fails to make cash payment, an invoice will be issued at the end of each week with an additional invoicing charge equal to 15.00 exclusive of VAT. That invoicing charge shall not discharge the user from the payment of the collection and litigation charges provided below. However, the following users may be exempted from that obligation and from invoicing charges; in that case, invoices shall be issued periodically per week in arrears. Such users include: - Users based in the airport facilities or with premises in the facilities - Regular users who have expressly requested such exemption and have the approval of the Airport - Users whose fees are paid by accredited agents - Users who have only used the touch-and-go facility during the period in question 1.2.1.2 Other fees Fees are payable according to the invoice issued by the airport Payment terms On Annecy airport In cash only if less than 1 100, credit cards ( Carte Bleue, Visa, Master Card) Invoice issued by Annecy airport Payment of invoices - By direct debit from a bank account ; this payment method is required for any agreement With Annecy Airport - Cheque, to be addressed to : Société d Exploitation d Annecy Mont Blanc Aéroport 8 route de cote de Merle 74370 Metz Tessy France Made out to : Société d Exploitation d Annecy Mont Blanc Aéroport Pratical User Guide Handling 13/14 - V1 Page 5 / 14

- By bank transfer to : Société d Exploitation d Annecy Mont Blanc Aéroport BANK : BNP PARIBAS CHAMPAGNE ARDENNES Bank references: BANK CODE BRANCH CODE ACCOUNT NUMBER BBAN CODE 30004 02484 00010363260 23 - By swift transfer : BIC : BNPAFRPPCRM IBAN : FR76 3000 4024 8400 0103 6326 023 IMPORTANT Indicate the references stated on the invoice (costumer number/date/invoice number) All bank charges for payments made through banking institutions will be on costumer charge; all transfer orders shall provide that costs are to be paid by the issuer: "fees payable by the issuer". 1.2.2 TERMS OF PAYMENT Unless agreement, all invoices are payable on the due stated on the invoice, with no discount. 1.2.3 DEPOSIT / BANK GUARANTEE See purchase Conditions of Goods or Services A bank guarantee or a deposit covering the entire period of activity shall be supplied by the Annecy Airport. Its amount will be fixed according to the estimated traffic, the amount and the duration of handling contract or the agreement for occupation. 1.2.4 PENALTIES FOR LATE PAYMENT See purchase Conditions of Goods or Services Interest on late payments All invoices issued by the SAMBA that are not paid by the 30th of the month following the invoice date shall give rise to a reminder invoice. Litigation costs Any invoices that are outstanding after the third reminder shall be forward to the Litigation department. Such forwarding shall lead to the application of litigation costs in an amount fixed at 100 exclusive of VAT, in addition to actual collection costs. Under amended act 92.1442 of December 31st 1992, such reminders shall lead to the application of a penalty for late payment on the totality of the amount due, at a rate of interest equal to 6 times the legal interest rate. Pratical User Guide Handling 13/14 - V1 Page 6 / 14

1.2.5 LITIGATION See purchase conditions of goods or services Litigation may take the following forms at the option of the SAMBA: Use of article L.6123-2 of the Civil Aviation Code: To ground the aircraft : In case of nonpayment, the SAMBA are allowed to require the application of the article L.6123 2 of the Civil Aviation Code Procedures under ordinary law. Pratical User Guide Handling 13/14 - V1 Page 7 / 14

2 AIRPORT HANDLING Prices as from December 1st, 2013 Pratical User Guide Handling 13/14 - V1 Page 8 / 14

2.1 Passengers handling Cat MTOW Commercial Handling (with PAX) EX VAT Technical Handling (Without PAX) EX VAT 0 Helico 70,00 1 1 à < 5 t 164,00 82,00 2 5 t à < 10 t 380,00 185,00 3 10 t à < 17 t 615,00 310,00 4 17 t à < 25 t 940,00 460,00 5 25 t à < 50 t 1570,00 685,00 6 50 t et plus 1990,00 870,00 Increase 50% on Saturday from December 1 st 2013 to April 15 th 2014 50% on January 2 nd, March 5 th 6 th and 7 th, may 20 th, 21th and 22th 50 % on Sunday 50 % from 21H00 to 06H00 100 % on public Holiday 100 % for official flight (COTAM, etc...) These surcharges are not cumulative. Only the highest will be used. Cancellation of flights All over the year: - without warning : 200% of the planned handling cost - with less than 48 hours advance warning : 100% of the planned handling cost From December 1 st 2013 to April 15 th 2014 : - 48h after the acceptance of the handling request, the flight cannot be cancelled. In case of cancelation beyond 48h, fees are the following : o Cancelation fees : 100% of the panned handling cost o Cancelation penalty : 400 EX VTA Pratical User Guide Handling 13/14 - V1 Page 9 / 14

Scheduled time change - From 1 to 2 hours : 20% increase - More than 2 hours : 50% increase Night stop During winter season (December the 1 st to April the 15 th ), a night stop fees will be invoiced for an aircraft parking. The amount is 200,00 EX VTA per night. Administration fees A 15% administration fees will be invoice for each order to our business partner. Credit card payment A 5% commission will be invoice for each payment by an American express card. For the other cards (CB, VISA, etc...), the commission is 3%. Handling demand Each handling demand will be invoice. The amount is 20 EX VTA per demand. Handling services includes: - The checking of the passengers and the delivery of boarding pass - The weighing of luggage - The use of the means of safety according to the current standards - The passengers landing and the boarding - The load and the unloading of luggage - The cleaning of the cabin - The catering shipment - Guidance for positioning the aircraft and chocking, - Crew reception - The handling of luggage - Use of the terminal - The supply of the weather report - Weight and balance sheet according to the wishes of the company - The sending of movement messages Pratical User Guide Handling 13/14 - V1 Page 10 / 14

2.2 Cargo handling «Package price» All inclusive price by aircraft Commercial freight Freight treatment ( EX VAT ) Per ton 200,00 It not includes the technical assistance. The treatment of the freight includes the load and the unloading of the aircraft. It is compulsory for any flight containing some freight. Rates for the load and the unloading are valid for any operation requiring exceptional means of handling (crane use, special equipment, and labour force). It is compulsory for any aircraft using the airport for a stopover. Cancellation of a flight notified with less than a 24 hours delay : 100 % of the cost planned by the assistance 2.3 Special handling This service is due on demand. It concern particular demand from our customer such as: - Car access to the aircraft - Support during the stay at the airport - Receptionist - Animal transportation Thi list can be completed by the customer. The special assistance fee is due for each service. SERVICES EX VTA Per hour et per service 500,00 Pratical User Guide Handling 13/14 - V1 Page 11 / 14

2.4 Other handling PRESTATION UNIT EUR EX VAT GPU By ½ hour 130,00 Water supply by operation 60,00 Toilet by operation 230,00 Luggage trolley By trolley 25,00 Hotel booking By operation 15,00 Rental car booking By operation 20,00 In case, after the aircraft passage, a cleaning intervention is necessary following a pouring of hydrocarbons, fatty substance or any kind of product. This intervention leads to the payment of a fee by the person responsible for pouring. 2.4.1 AIRPORT AGENT On demand Minimum demand : 1 hour 50% surcharge for demand on outside airport hours. 50% surcharge for demand on Sunday and Publics holiday DESIGNATION Per hour EX VTA Airport operation agent 110,00 Pratical User Guide Handling 13/14 - V1 Page 12 / 14

2.4.2 EXCEPTIONAL OPENING Handling services are opened during public hour. The airport can be reopened with prior notice. The reopening charge will be invoiced. SERVICES Opening included 2 operations agents. 1 hour package EX VTA 470,00 Each more hour will be invoiced according the previous article. 2.4.3 REFUELLING On demand. 50% increase during Sunday and Publics holidays PER OPERATION EX VTA During opening hours 15,00 After opening hours 50,00 2.4.4 AIRCRAFT CLEANING EX VAT Per operation 90,00 2.4.5 OTHERS SERVICES EX VAT Coffee (per litre) 20,00 Ice (per kilo) 10,00 Linen cleaning (per operation) 100,00 Dishes cleaning 50,00 Pratical User Guide Handling 13/14 - V1 Page 13 / 14

2.4.6 DE-ICING AIRCRAFT TYPE De-icing snow removal Wingspan < 15 m Cat 1 PA 31 LJ35A TBM850 BE10 CJ1 FA10 Wingspan < 25 m Cat 2 C550 PC12 FA20 C650 G150 FA900 E135 D328 GLF2 Wingspan >= 25 m Cat 3 AT45 BAE146 FA7X G5 DH8D - GLEX 450,00 100,00 600,00 150,00 750,00 200,00 Pratical User Guide Handling 13/14 - V1 Page 14 / 14