CRANE RESERVATION & PASSENGER SERVICE SYSTEM
Airline industry is rapidly changing. A dynamic, flexible and open solution is required to meet challenges like personalization, merchandising and e-commerce. Create change with Crane PAX, the turnkey PSS solution with the shortest implementation time in the industry. Overview Crane PAX is a modern turnkey passenger service system (PSS) that allows airlines and affiliates to create, design, distribute and deliver advanced passenger services. As a full fledged web-based PSS, it encompasses inventory management, fares, marketing tools, central reservations (CRC), online and mobile reservation and ticketing, agency distribution, check-in and departure control, and call center services. Fully integrated with all major GDSs, Crane PAX provides a rich set of web services and integration options. processes 55+ million air passengers each year
Benefits Improved Revenue Crane PAX provides various efficient direct distribution channels, including a private agent network platform and supports distribution to indirect channels. Crane PAX allows airlines to build and develop airline partnerships. A wide range of supported ancillaries, sellable both stand-alone and in bundles, generate extra profit for the airlines. This increases market reach as well as competitiveness of the airline on the market. Passenger Oriented Crane PAX is designed to provide ultimate passenger experience based on behavioral patterns. Specialized services across various passenger touch points increase repeated purchases and loyalty as well as delivering more comfortable service. Passenger satisfaction is maximized with customer recognition, self-service facilities and shorter service times. Customer Value Consideration Crane PAX comes fully integrated with the best-in-class loyalty solution -Crane LL and Crane CCL- or can be integrated with any external loyalty or CRM system. Crane PAX contains all the tools to create value for the customer, increase satisfaction, profits and repeat purchases. Putting the customer first, Crane PAX excels in each area from availability checks and waitlist clearance to check-in and boarding. Fair Pricing Structure Crane PAX pricing is based on boarded passengers only, reflecting Hitit s understanding of mutual growth. Therefore, there are no hidden costs or additional charges for the use of different access methods or services. used by airlines across Europe, Asia and Africa
Key Features Crane PAX offers a variety of features depending on your needs and infrastructure. Among the features of Crane PAX are: Advanced inventory management Easy to configure fare quotation and management Distribution over direct & indirect channels Interline and code-share management Automation of airline ancillary services at each touch point Promotion management E-ticketing Wide range of payment options Extensive customer touch points & self-service Open APIs for customer s own end-user layer applications Integrated internet and mobile booking engine Customised airline ancillary services to increase customer upsell IATA standard Electronic Miscellaneous Document (EMD) support airlines using Crane PAX grow over 25% on average each year Components Reservation & Ticketing Ancillary Promotions & Campaigns Inventory Fare & Pricing Codeshare/ GDS/Interline Internet & Mobile Booking Engine Agent Group Booking Distribution & Sales Mobile Application Payment Reporting
Passenger Service System Reservation & Passenger Service Internet Booking Engine Allotment Manager Departure Control System Loyalty Layer Customer Care Layer Operations Planning Accounting Schedule Planning Operations Control Crew Revenue Accounting Cost Accounting
Better. Together.
Crane is a sub brand of Hitit. The consistent increase in Hitit s customer base and geographic reach, as well as continuous follow up business with existing clients are strong indicators that Hitit has achieved high level of customer satisfaction with its offerings, combining an agile approach to their needs with a team that works closely with them as partners on their business.
Contact: Resitpasa Mah. Katar Cad. No: 4/1 Ari Teknokent 2 Ic Kapi No: 601 34469 Maslak, Istanbul, Turkiye contact@hititcs.com sales@hititcs.com +90 212 276 1500 www.hititcs.com www.crane.aero Crane is a sub brand of Hitit