Ocean Endeavour
Ocean Endeavour Twin Porthole Twin Porthole Plus Twin Porthole Plus (2) Twin Window Upper Deck Twin Superior Twin Top Deck Twin Junior Suite Owner's Suite VOUR lus lus (2) Triple Single Twin Porthole Twin Porthole Plus Twin Porthole Plus (2) Twin Window Twin Window Plus Twin Window Plus (2) Upper Deck Twin Superior Twin Top Deck Twin Junior Suite Owner's Suite Twin Window Plus Twin Window Plus (2) Upper Deck Twin Superior Twin Top Deck Twin Junior Suite Owner's Suite 8008 8006 Deck 9 8004 8003 8002 8001 BRIDGE 8007 8005 Deck 8 Deck 9 7022 7020 7018 7019 7017 7016 7015 7014 7013 7012 7011 7010 7009 7008 7007 7006 7005 7004 7003 7002 7000 8008 8007 8006 8003 8004 8005 8001 8002 Deck 9 BRIDGE POLAR BOUTIQUE Deck 8 7001 Deck 7 7010 7022 7020 7018 BRIDGE 7019 7017 7016 7014 7012 7015 7013 7011 Deck 8 E Deck 7 4088 4084 5079 5080 7007 7008 5072 5068 5071 5067 4080 4078 7001 7000 7002 5060 4074 5059 5052 4070 5051 E E Deck 7 RECEPTION Deck 6 4068 4064 4062 4060 5048 5044 5040 PURSER S OFFICE EL OFFICE 5045 5041 5037 E 5134 E TO ZODIAC BOARDING DECK 3 4058 5146 5142 5138 5139 5135 5131 4050 5033 5036 5032 5028 4042 4038 5125 5126 4030 5018 5010 5123 5122 5121 5120 5019 5013 5007 4026 5117 5116 5115 5114 4018 4014 5111 5112 5109 5108 5002 4006 5105 5106 5103 5104 5001 Deck 6 Deck 5 4156 PURSER S OFFICE EL OFFICE 5146 5142 5138 5134 E TO ZODIAC BOARDING DECK 3 4077 5111 5112 5109 5108 4073 5105 5106 4071 5103 5104 4067 4063 E Deck 5 4055 4153 4045 4147 E TO ZODIAC BOARDING DECK 3 4025 4021 4013 4005 4100 Deck 4 60 5010 5105 5106 4153 4156 5103 5104 2 55 5 5 5 7010 7009 7006 7004 7005 7003 5048 5044 5040 5036 5032 5028 5018 5010 5002 5139 5135 5131 5045 5041 5037 5033 5125 5126 5123 5122 5121 5120 Deck 6 5117 5116 5115 5114 5019 5013 5007 5001 5002 4058 4050 4042 4038 4030 1 4026 4018 4014 4006 4147 4100 3 7009 7008 7006 7004 7000 7002 7007 7005 7003 7001 5117 5116 5115 5114 5111 5112 5109 5108
Welcome Aboard! The Ocean Endeavour will be your home away from home during your expedition. This booklet will help you get acquainted with the ship. It includes important information about the facilities available to you and the procedures everyone adheres to while at sea. The passionate Expedition Team and crew aboard this ship can t wait to show you around and take you to places most people only dream about. Every day presents a new adventure. An early wake-up call may signal the sighting of nearby whales, while an afternoon Zodiac cruise may present you with the intense blues of passing icebergs. Below you ll find some information about your expedition vessel. ABOUT THE OCEAN ENDEAVOUR The Ocean Endeavour is a luxurious vessel with comfortable cabins. It is a spacious small expedition vessel engineered to explore the Polar Regions. Like Quark Expeditions other ships, it features an ice-strengthened hull, Zodiacs for exploration and remote landings, generous deck space and advanced navigation equipment. Ocean Endeavour also features wellness services and programs such as massage therapy, yoga classes as well as a small gym and saunas for men and women. A maximum of 199 guests will be carried per voyage. SHIP SPECIFICATIONS Staff & Crew 124 Guests 199 Length 450 feet, 137 meters Breadth 36 feet, 11 meters Draft 18 feet, 5.6 meters Propulsion 4 Skoda Sulzer Engines, 4,355 horsepower per engine Ice Class 1B Cruising speed 15 knots Registered Bahamas Lifeboats 6, fully enclosed Liferafts 8 3
Ocean Endeavour Cabin Information Cabins and suites are outfitted with the essential amenities you ll need to feel comfortable throughout your voyage. If you need extra items such as extra pillows or towels, please contact reception or your cabin attendant. CABIN CONFIGURATIONS TRIPLE: Approximately 225 sq. ft. (20 sq. m), a Triple on Deck 4 is an interior cabin with three lower beds, and two private bathrooms. Cabin 4100 has four lower single beds and one private bathroom with a separate shower room. SINGLE: Approximately 95 to 105 sq. ft. (9-10 sq. m), a Single on Deck 5 is an interior cabin with a lower bed and a private bathroom. TWIN PORTHOLE: Approximately 95 to 105 sq. ft. (9-10 sq. m), a Twin Porthole on Deck 4 features a porthole window, two lower beds and a private bathroom. Cabins 4060, 4062, and 4064 have one lower and one upper bed and a private bathroom. TWIN WINDOW: Approximately 95 to 105 sq. ft. (9-10 sq. m), a Twin Window on Deck 5 features a window, two lower beds and private bathroom. TWIN PORTHOLE PLUS: Approximately 190 to 200 sq. ft. (18-20 sq. m), a Twin Porthole Plus on Deck 4 is twice the size of a Twin Porthole, with one bathroom. It features two single beds, a separate living area with a pull out sofa bed, two porthole windows, and one private bathroom. TWIN PORTHOLE PLUS (2): Approximately 190 to 200 sq. ft. (18-20 sq. m), a Twin Porthole Plus (2) on Deck 4 is twice the size of a Twin Porthole, with two bathrooms. It features two single beds, a separate living area with a pull out sofa bed, two porthole windows, and two private bathrooms. UPPER DECK TWIN: Approximately 140 sq. ft. (13 sq. m), an Upper Deck Twin features a window (obstructed view), and private bathroom. On Deck 7, Upper Deck Twin cabins are outfitted with two lower beds. On Deck 8, these cabins offer one double bed. SUPERIOR TWIN: Approximately 205 sq. ft. (19 sq. m), a Superior Twin features a large window, and a private bathroom. On Deck 5, Superior Twins have two lower beds and a pull out sofa bed. On Deck 7, Superior Twins feature one double bed and a sofa. Cabins 7000 and 7018 have bathtubs; other Superior Twins have showers. TOP DECK TWIN: Approximately 155 sq. ft. (14.5 sq. m), a Top Deck Twin on Deck 8 features two large windows (one window with partial obstruction), one double bed and a private bathroom. TWIN WINDOW PLUS: Approximately 190 to 200 sq. ft. (18-20 sq. m), a Twin Window Plus on Deck 5 is twice the size of a Twin Window, with one bathroom. It features two single beds, a separate living area with a pull out sofa bed, two windows, and one private bathroom. TWIN WINDOW PLUS (2): Approximately 190 to 200 sq. ft. (18-20 sq. m), a Twin Window Plus (2) on Deck 5 is twice the size of a Twin Window, with two bathrooms. It features two single beds, a separate living area with a pull out sofa bed, two windows, and two private bathrooms. JUNIOR SUITE: Approximately 320 sq. ft. (30 sq. m), a Junior Suite on Decks 5 and 7 features a window, one double bed, a pull out sofa bed and private bathroom. Cabin 7002 has a bathtub; other Junior Suites have showers. OWNER S SUITE: Approximately 320 sq. ft. (30 sq. m), the Owner s Suite on Deck 7 features two large bow-facing windows, one double bed, separate living area and private bathroom with tub. 4
Triple Single Twin Porthole Twin Window Twin Porthole Plus Twin Porthole Plus (2) Upper Deck Twin* Superior Twin* Top Deck Twin Twin Window Plus Twin Window Plus (2) Junior Suite *Upper Deck Twin and Superior Twin cabins may have one double bed or two twin beds. Bed configuration is not guaranteed. Owner s Suite 5
Ocean Endeavour Cabin Information SHOWERS AND TOILETS Each cabin has a private bathroom with shower, toilet and wash basin. Shampoo and shower gel are provided for your use. The toilet system is very sensitive and can only handle toilet paper. Please do not deposit any tissues, paper towels, feminine products, etc. in the toilet. ELECTRIC CURRENT The electrical supply on board is 220 volts, 50 Hz. Passengers coming from the USA and Canada may need to bring a small 220v/110v converter. Before you buy a converter, check your electronics as most modern cameras, computers and devices are already compatible to use 220/110 volts. The electrical outlets found in your cabin and around the ship accept standard European two round pin plugs, so you may need to bring a travel adapter. Please be aware that the electricity supply may not be sufficient to power your electronic devices at all times. It is recommended that you check the voltage of your device before plugging it in, as the device may be damaged if the incoming voltage is higher than that for which it is manufactured. Please see www.quarkexpeditions.com/en/ terms-and-conditions for more information. HAIRDRYERS There is a hair dryer included in each cabin. BATHROBES The bathrobes in your cabins are on loan for you to enjoy for the duration of your expedition. VALUABLES Please store your valuables in the safe in your cabin. We recommend you travel with as few valuables as possible. CABIN TEMPERATURE CLIMATE CONTROL You may control the flow of warm air into each cabin by adjusting the vent. If you are sharing a cabin with other travelers, please be considerate of their temperature preferences as well. SHARED CABIN COURTESY Many travelers elect to share a cabin with passengers they may not have previously met. All passengers have their own schedules and preferences. Please be courteous towards the needs of your fellow cabin mates. HOUSEKEEPING SERVICE Your cabin will be cleaned on a daily basis. Your towels will be changed along with your bed sheets every fourth day, subject to the length of the voyage and in accordance with Quark Expeditions sustainability practices. If you would like your towels changed more frequently, please inform your cabin attendant. Leaving a towel on the rack indicates you will be using it again, while putting a towel on the floor or in the shower or sink means you would like it to be washed. LAUNDRY A complete list of laundry fees will be provided on board. Request forms and bags are provided in your cabin. Laundry is collected each morning; please allow 48 hours for your laundry to be returned. Ironing services are also available at a minimal charge. We encourage you to take advantage of the laundry services, as it will mean you can pack fewer articles of clothing. If you prefer to hand wash small items in your cabin, please remember to bring environmentally friendly detergent. SPRINKLER SYSTEM The sprinkler heads located throughout the ship, and in your room, are very sensitive. They can be activated by even the slightest touch. Please do not hang any items from the sprinkler heads, or smoke anywhere on the ship outside the designated smoking area. Guests activating the sprinkler system may be responsible for damages that occur. 6
CABIN CALLS & EMERGENCIES Below is the telephone list to contact other cabins or areas of the ship: Location Tel. No Reception 5000 Bridge 1000 (For emergency safety and security calls only) Room to Room Directly (dial room number) In case of emergency, please alert the Bridge or any Crew or Expedition member immediately. Aurora Lounge 7
Sauna
Compass Club Meridian Club
Ocean Endeavour On Board Procedures WATER All passengers receive an eco-friendly, reusable water bottle in their cabin upon arrival. The Expedition Team will brief you on the location of filling stations on the ship. ON BOARD ACCOUNTS To make things as stress-free as possible, items you purchase from the Polar Boutique, lounge or bar (including drinks) are charged to your ship account. Cabin charges can also include laundry, postage, communication charges, spa treatments and adventure options booked onboard (space permitting). Payments of shipboard accounts are made towards the end of the expedition, at the reception area. The US dollar is the standard currency onboard. You can use cash, Visa, MasterCard or American Express credit cards to pay your shipboard account. Personal checks are not accepted. Note: If you are sharing a cabin and would like separate accounts, please advise reception. GRATUITIES We understand this is a very personal subject and whatever amount you give is at your own discretion. As a guideline, we suggest the amount of US$15 to US$20 per traveler per day. At the end of the voyage you will have the option to charge a gratuity amount to your onboard account, or to place cash in an envelope. Gratuities are shared amongst our hotel and expedition team members. ANNOUNCEMENTS Announcements in English over the ship s public address system will alert you to wildlife sightings, itinerary changes, and landing instructions for going ashore. Announcements can be heard in cabins and all public spaces. On some voyages, where non-english-speaking groups travel with us, announcements will be repeated in other languages. Out of courtesy to other travelers, we ask that you remain quiet during all announcements even those made in languages that are not your own. BRIDGE VISITS During your voyage you may be given access to the Bridge, where you can observe how the Captain and officers sail and navigate the ship. However, the Captain and Bridge officers do restrict access during arrivals and departures from port and during times of complicated navigation. As the Bridge is an important working area on the ship, we ask that you keep noise to a minimum to avoid distracting the officers from conducting their jobs efficiently. Understandably, Bridge etiquette includes a no eating, drinking or smoking policy. ENVIRONMENTAL POLICY Help us take care of our environment! To keep our land and waters clean, kindly use all trash receptacles on board. Never throw anything over the side of the ship. Due to the complicated process of desalinating sea water for use on board, guests are asked to practice water conservation at all times. BATTERY DISPOSAL Please do not throw old batteries in your cabin garbage. Kindly bring them to reception for proper disposal. LOST & FOUND If you find any misplaced items, please bring them to reception or give them to a member of the Expedition Team. If you lose anything yourself, advise our staff so that they can assist you. SMOKING To protect the health and safety of its guests, Quark Expeditions maintains a no smoking policy in the interior of the ship including cabins, near Zodiacs and on landings. Smoking on the ship is permitted in the designated smoking area only, which your Expedition Team members will be happy to point out for you. Always make sure to extinguish cigarettes properly and dispose of them in the proper receptacle. Please, never throw cigarettes overboard. 10
DOCTOR Quark provides an English-speaking doctor onboard who manages a medical clinic stocked with a supply of common prescription medicines and basic first aid equipment. If you are under regular treatment for any ailment, you must bring a sufficient supply of medicine for yourself. We cannot accept responsibility for not having a specific brand or type of drug on board. Should you fall ill, the doctor will refer to the medical forms that you completed and returned to us; therefore it is vital that the information you provide is complete and accurate. MAIL Sending polar mail is still a rare and memorable way for loved ones to receive a memento from your voyage. Mail may be posted from the ship and will be charged to your on board account. Please deposit your mail at reception with your cabin number and name noted clearly in the upper right hand corner of each card or letter. If your voyage visits a research base, we may be permitted to leave mail. If we are unable to post the mail during your voyage, staff will attempt to do so on subsequent voyages. Please note, delivery can take many months and cannot be guaranteed. STAYING IN TOUCH WHILE ON BOARD When you are not busy exploring the natural beauty of the Polar Regions, you may have the ability to make phone calls, check emails and use the internet while on board. Please note that we travel to some of the most remote parts of the world. As we utilize satellite equipment for our connection, it is possible that occasional degradation or outages of services may occur. Personal communication services are not always guaranteed throughout your voyage. We encourage passengers to disconnect from digital life and reconnect with the natural world. To access email or internet, you can purchase a pre-paid PIN card from reception. Data PIN cards can be used to access the internet from personal computers, tablets and smartphones. These cards are based on data used, not time connected, and can be consumed very quickly if you are not careful about what services are running in the background on your device(s). Once purchased, your PIN card will grant you access to network spots found throughout the public spaces of the ship. In some cases the connection will also work from your cabins; however the best connections will be from public areas. You may also choose to set up a temporary ship-board email account. These special Webmail accounts are specifically geared towards satellite communications and will be a more efficient, lower-cost alternative to data service. Accounts are set up for a small charge, and include up to 200KB of text-only transmission per day. Additional emails can be sent over this amount for an additional charge. Making phone calls from the ship will also require the purchase of a pre-paid PIN Card. Voice PIN cards allow calling from your cabin or guest telephones to shore telephones at various rates per minute - dependent on location and type of phone you are calling (calling mobile phones tends to be more expensive). Current prices for these optional services will be posted onboard the ship. Please note we cannot provide refunds for unused voice or data cards. 11
Ocean Endeavour Public Spaces POLAR BOUTIQUE If you forgot any essentials or need a little souvenir from your voyage, the Polar Boutique on Deck 6 in the Nautilus Lounge is our onboard gift shop. Opening hours will vary based on the daily expedition activities. Gifts and souvenirs are great to bring home as mementos of your polar expedition. In addition to small souvenirs, our Polar Boutique offers a selection of expedition gear, including base layer clothing, waterproof pants, gloves and more. LIBRARY In the Compass Club on Deck 6, you will find a small library of polar books, reference materials and general reading material, and the juice and smoothie bar can also be found here.. The library is open 24 hours a day and also includes a selection of games for your entertainment. Whatever your personal interests are, we re sure you ll find something worth reading. The collection includes books in multiple languages covering subjects like wildlife, history, marine biology, ecology and geology. A large collection of field guides, picture books and reference books is also at your disposal. LOUNGE AREAS AND LECTURE THEATER On Deck 6, the Nautilus Lounge is used for lectures, briefings and events, and also offers the main bar. The Compass Club, also on Deck 6, is the location of the coffee, tea and water station, and provides a comfortable spot to relax with spectacular views along the starboard side of the ship. On Deck 7, the Aurora Lounge is used as a secondary lecture space. The Meridian Club on Deck 9 offers a panoramic views and comfortable seating, and provides access to outside on the top deck. RECEPTION AREA A crew member is available at reception to assist you or answer any questions 24 hours a day. You can purchase internet or email access cards and phone cards here, arrange for a wake-up call or settle your accounts at the end of the voyage. CREW AREAS Please respect the privacy of the designated crew areas. This area is not accessible to passengers. GYM Located on Deck 8, gym hours are posted at the door, with facilities available on a first come, first served basis. Please refrain from bringing glass bottles into the gym. We kindly ask that you take care using these facilities and when you leave, please ensure the equipment is as clean and tidy as when you arrived. In addition to the work out facilities, yoga classes will be offered on board. OBSERVATION DECKS Decks 6, 7, and 9 are generally open for viewing wildlife and enjoying the open ocean. Our outer decks provide a good deal of open space and are accessible at any time (unless weather/sea conditions deem it unsafe). MEDICAL CLINIC The Clinic is located on Deck 5, portside. In case of emergency, the doctor is available 24 hours a day, and can be contacted through reception or any member of the Expedition Team. ELEVATOR The onboard elevator system is available for travel between Decks 4, 5, and 6. However, for your safety the elevators will be shut down during any periods of inclement weather. SPA The spa is located on Deck 8, where you can take advantage of the onboard Wellness Program. Please see the spa attendant for details on how to book massages, facials, and hair, hand and foot treatments using VOYA products. SAUNA Located on Deck 8, the men s and women s saunas provide ample space to warm up with views to the icy waters of the Polar Regions. There are wing balconies adjacent to the newly refurbished shower and change areas allowing outdoor access to complement the heat of the cedar-walled saunas. POOL Deck 6 features a large heated outdoor pool, surrounded by deck space. A shallow children s area is separated from a deeper saltwater plunge pool. Please note, there is no lifeguard on duty. 12
Dining Onboard DINING ROOM There is one dining room (the Polaris Restaurant) located on Deck 6. If there is one constant at sea, it is that you ll enjoy delicious meals on a daily basis. While meal times may change due to landings and wildlife encounters, you ll always be served three meals a day. Hours of operation will be posted around the ship, as they are subject to change based on the activities planned for each day. BREAKFAST, LUNCH & DINNER SERVICE There is one seating for all passengers at breakfast, lunch and dinner. The dining room has an open seating policy. SNACKS AND COCKTAIL HOUR Assortments of fresh-baked cookies and/or pastries are offered each afternoon. There is also a selection of hot and cold snacks available in the lounge during cocktail hour, expedition activities permitting. JUICE AND SMOOTHIE BAR As part of our commitment to health and wellness, Quark Expeditions is proud to offer freshly made smoothies and juice options. These delicious beverages are available in the Compass Club at an additional cost and can be added to your shipboard account along with any alcoholic drinks you may choose to order. DIETARY REQUIREMENTS & ALLERGIES If you do not eat meat there is a wide selection of vegetables, pasta, grains and fruit available. Quark Expeditions is able to cater to most special dietary requests, as long as you clearly indicated your needs on the required expedition forms when you booked your voyage. Menus will be clearly labeled for vegetarian and gluten free options, but please do notify your server of the dietary restrictions you indicated on your form. We regret that kosher food cannot be prepared. FOOD PREPARATION Breakfasts and lunches are normally served buffet style, while dinners are served plated. À la carte meals are made at the time of your order, allowing our chefs to prepare each dish to your individual needs. Working in a small kitchen, our chefs are able to monitor and control the quality of food being served, ensuring you receive top quality meals during the course of your expedition. SPECIAL EVENTS You can arrange something special for an anniversary, birthday or other event by talking to the reception staff or the Maître D ahead of time. DRESS CODE The dress code on the ship is casual, though some may choose to dress up a little for the Captain s Welcome Reception. BAR & WINE SERVICE The well-stocked bar on the ship is open to enjoy with your fellow shipmates in the late morning, afternoon and evening. Wine, beer, soft drinks, and juices are complimentary with dinner. A selection of liquors and spirits are also available and can be charged to your shipboard account. Wine and champagne are served in the dining room as well as the bar. Please note that it is Quark Expeditions policy to not serve alcoholic beverages to persons under the age of 18 years. PERSONAL ALCOHOL POLICY Consuming personal alcohol is prohibited anywhere on the ship. Polaris Restaurant 13
Ocean Endeavour Life At Sea What is life like on an expedition? During days at sea, you ll enjoy lectures and workshops presented by our Expedition Team and spend time on deck looking for seabirds and cetaceans. Other days are packed full with multiple landings, Zodiac cruises and activities. Exhausting or relaxing, smiles abound as do great meals from your onboard chefs! We have a number of policies and procedures that help make sure things run smoothly on the Ocean Endeavour, so take a look below to help get the most out of your time aboard. SCHEDULE CHANGES While the daily program is posted on the TVs throughout the ship, sometimes new opportunities present themselves on short notice so expect the unexpected and enjoy knowing that staff members are always here to make sure your expedition is as memorable and enjoyable as possible! SAFETY ONBOARD AND ASHORE Your safety and security is a top priority for our Expedition Team and crew members. Knowing how to safely move about your ship, act ashore and handle both wet and dry landings will help ensure you have a hassle-free expedition. Please take time to read the instructions in this important safety section. SAFETY WHILE ON DECK Be careful while walking around the outer decks, as footing can be slippery. Always use the handrails and wear proper closed-toe, nonslip footwear. Slip-on sandals, slippers or flip flops are neither safe nor suitable for wearing on board. SAFETY BRIEFING & LIFE BOAT DRILL By international maritime law, you must participate in an emergency drill within 24 hours of sailing. Upon embarkation, you will have a safety briefing to outline appropriate behavior on board, and emergency procedures. Afterward, a drill will be conducted to familiarize you with your lifeboat, location of life vests and emergency evacuation route. This mandatory drill will be scheduled as soon as possible by the Chief Officer. You will be provided with full details after you embark. LIFE VESTS There is an orange SOLAS life jacket for every passenger on board, which can be found in the storage bins on the outer decks. These life jackets are to be used in case of a ship emergency and during emergency lifeboat drills. CONDUCT ASHORE For safety reasons, never walk alone while ashore. Always travel with someone else, or as part of a group. If weather conditions deteriorate the Captain will sound the return to ship signal, using the ship s horn. If you hear this, immediately return to the landing area or follow instructions from staff members. Do not litter. Take only photos and leave only footprints. Be punctual, as on time boarding and efficient landings mean we ll have more time to explore at future landings. STAIRS & DOORS There are high steps in many doorways that lead to the outer decks, please watch your step and proceed with caution. When passing through doorways or walking in your room, do not place your hands around the edges of doors. Be aware that if doors are not closed properly, they present a danger and can open or close violently and unexpectedly as the ship moves across the sea. 14
QuarkExpeditions.com Last revised: April 21, 2017