Galileo Fares. Course Length. This course is scheduled for 1 day from 9.00am to 5.30pm. Course Objectives

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Table of Contents Topic Page Galileo Fares 1 International Fare Display 2-6 North American Fare Display 7-9 Fare Display with Search Qualifiers 10-12 Fare Display Commonly Used 13 - Passenger type code 14 - Carrier 15 - Journey Type 16 - Booking Class Code 17-18 - Fare Validation Display 19 - Cabin 20 - NUCs or Currency 21-22 - Sale or Ticketing Date 23 - Historical Fare Display 24 - Fare Rules 25-28 - Fare Route/Mileage Display 29-30 - Manual Entry to view fare notes 31 Fare Quote 32-34 - Working with Branded Fares 35-37 - Filed Fare Components 38-40 - Fare Calculation Pricing Indicator 41 - Fare Quote Modifiers 42-43 - Fare Quote Follow on Entries 43 - Fare Quote Alternatives 45 - Fare Quote Best Buy 46-49 Fare Shopping 50-52 - Using Search Modifiers 53-54 - Without a Booked Itinerary 55-60 - Fare Shopping Entries 61-62 - Trip Quote 62-63 - From Fare Shopping 63 - From Hotel Shopping 64 - From Car Shopping 65 Standalone Entries 68 - Currency Table 68 - Currency Conversion 68 - IATA ROE (Rate of Exchange) 69 - TAX 69 - Passenger Facility Charge 70 - Ticketing Date Calculator 71 - Mileage Entries 71-72

Galileo Fares ASK Travelport Answer ID AN3867 For many travellers, the main factor influencing the decision of which flights to book will be the fare charged for the journey. This is particularly so for leisure travellers who are paying for the ticket themselves, but also increasingly important for business travellers as many companies are trying to reduce travel costs. When checking availability, each booking code represents a different cabin class or fare type. On all flights a variety of fares are offered. Highest fares which are flexible are termed normal fares. Those which are lower and less flexible are special fares. Within each of these categories, there are different types of fares. The general features of the most frequently seen fare types are listed below. These are general guidelines, and restrictions of each fare may vary, depending on the route flown. The rules of each fare should be checked and passengers advised of any restrictions. Course Length This course is scheduled for 1 day from 9.00am to 5.30pm. Course Objectives At the end of the course you will be able to: Work with Travelport 360 Fares Fare Quote a Booking File Obtain fares using Fare Shopping & Smartpanel 1 P a g e

International Fare Display (IFD) Ask Travelport Answer ID 8598 / AN787 / AN6309 H/FARES Galileo Fares provides fare displays with the following neutrality features in common: Fares are displayed in strictly low-to-high order with round trips assessed at their half-value When one carrier's fare is identical to another, the display will be randomised on subsequent entries The basic input to display fares from one city to another is FD follow by the city pair and date of travel, which may be entered in any order. Take the following steps to display fares for travel from Singapore to Frankfurt on 14 February. Entry: FDHKGZRH14FEB FD14FEBHKGZRH 2 3 4 5 4 Response: 1 6 2 P a g e

Agents can get access to some follow up entries/functions by clicking on the color coding component for additional data. Use the scroll bar to display more fare options return. Maximum number of fare return is 250 lines. Callout Component Description 1 UNSALEABLE FARES MAY EXIST Fares that have sales restrictions, which prevents them from being displayed in the main Fare Display. The display shows a comment to alert the user that there are additional fares in the market that are unsaleable. 2 3 4 5 FARES LAST UPDATED **ADDITIONAL TAXES/FEES MAY APPLY** HKG-ZRH DEPART 14FEB MPM 7592 EH 9416 TS PUBLIC/PRIVATE FARES FOR 79E4 LKR MYR THB EUR CNY USD CURRENCY FARES EXIST 1 Date and time of most recent fares update Any taxes, fare and surcharges are excluded from this fare display. Boardpoint, offpoint, date of travel Applicable maximum permitted mileages (MPM) followed by the associated global indicator. Type of fares in this display adult is the default Aside from the fares in the currency displayed, it may have fares filed in the currency mentioned. Line Number: displays interactive flight availability for specific carrier/class 6 / CX FARE AMOUNT Fare Indicator: / Agency Private fare - Airline Private fare S Quote fare as sell subject to authority to issue T Indicates that fare displayed can be ticketed subject to sell authority. X Fares are held in the Fare Display database only Carrier code. When you point on a specific carrier, it decodes the carrier name. (YY indicates IATA fares) Fare in currency of the country of boardpoint. If you click on fare amount, it displays penalties fare category 3 P a g e

R TD: YV or TC FARE BASIS C AP Roundtrip fare (blank indicates one way fare) Ticket Designator or Ticketing Code. Fare display may include a ticketing code and /or a ticket designator if they have been coded by ATPCO and if they have been filed by the airline. They are detailed on the display below the fare line. Also enables you to access the complete fare rules Booking class code. For IATA fares (no carrier in the CX column) this is purely generic. - Indicates no booking code held + Indicates carrier has not designated a booking code or refer to the booking class code sub-display. Advance Purchase information: accesses the advanced purchase fare category -- indicates no advance purchase period applies @@ indicates no rules held 07 indicates minimum number of days in advance that ticket may be purchased + indicates that a reservation to ticketing requirement exists or that reservations must be made no earlier than a specified number of days before departure (refer to fare rules) MIN / MAX The minimum stay requirements are shown as a number of days or: SU indicates the Sunday rule applies (must not return before Sunday) V indicates the stay is variable (refer to fare rules) W indicates the stay is one week The maximum stay is shown in terms of number of days (90), months (3M) or 1 year (1Y). It accesses the minimum and maximum fare categories. 4 P a g e

SEASONS Seasons of application. Click to reveal the entire seasonality information. O preceding a date indicates that the outbound journey must commence during the period shown I preceding a date indicates that the inbound journey must commence during the period shown blank No entry preceding a date indicates that the outbound journey must commence during the period shown, and the return journey may take place at any time (subject to minimum /maximum stay requirements) MR Mileage or Routing Indicator. It provides the routing information. M R MR Indicates the fare is mileage based. Indicates the fare is routing based. Indicates the fare may be mileage and/or routing based. GI Global Indicator. (H/INDI) AP AT CF EH FE PA PN RW SA TS WH Atlantic and Pacific Atlantic Circular fares (Fare Display only) Eastern Hemisphere Between Russian Federation (west of the Urals)/Ukraine and Area 3 (not via Siberia) Pacific Transpacific via North America Round the World (Fare Display only) South Atlantic Trans Siberia Western Hemisphere 5 P a g e

DT Day / Time restriction. Click to reveal the entire restriction on DT. D T indicates the fare is restricted to certain days indicates the fare is restricted to certain times 6 P a g e

North American Fare Display (NAFD) Take the following steps to display fares for travel from New York to Miami on 14 February. Enter: FD14FEBNYCMIA Response: 2 1 3 4 79E4 5 Callout Response Description 1 AIRPORT FARES Fares that have sales restrictions by departure airport 2 DEPART 14FEB Date of travel 7 P a g e

3 4 5 PUBLIC/PRIVATE FARES FOR 79E4 U.S. PASSENGER FACILITY CHARGES MAY APPLY TAXES AND FEES MAY VARY DEPENDING ON THE BOOKED ITINERARY 1 CX FARE AMOUNT FARE BASIS AP MIN / MAX Type of fares in this display adult is the default Any taxes, fee and surcharge is excluded in this fare displayed Line Number: displays interactive flight availability for specific carrier/class Carrier code. When you point on a specific carrier, it decode the carrier name. Fare in currency of the country of board point. It displays penalties fare category. Also enables you to access the complete fare rules Advance Purchase information: accesses the advanced purchase fare category. Legend use is same as in International fare display. E.g. + indicates that a reservation to ticketing requirement exists or that reservations must be made no earlier than a specified number of days before departure (refer to fare rules) The length of stay requirements are shown as a number of days or represented by symbol SU indicates the Sunday rule applies (must not return before Sunday) V indicates the stay is variable (refer to fare rules) W indicates the stay is one week -- No rule held ++ Refer to fare rule for details The maximum stay is shown in terms of number of days (90), months (3M) or 1 year (1Y). It accesses the minimum and maximum fare categories. 8 P a g e

XL FE TVL DATES FIRST/LAST TKT DATES FIRST/LAST Cancellation Fee Click on FARE amount to view details NR Indicates the fare is nonrefundable. 60 Indicates 60% of the fare is non-refundable. -- Indicates no refund restriction @@ Indicates no cancellation rules are held ++ Indicates the rules must be consulted First and last travel dates C Indicates travel must be completed by S Indicates travel must be started by First and last ticketing dates 9 P a g e

Fare Display with Search Qualifiers ASK Travelport 17931 A more appropriate fare display may be obtained by using search qualifiers. Search qualifiers may be input in any order, and may be used in two ways: As part of the initial fare display input To update an existing display Format: FD14FEBHKGLON FDHKGLON14FEB FD14FEBHKGLON/CX FD14FEBHKGLON/CX/BA/VS Explanation: Basic Fare Display. Optional departure date. If departure date is not input, system will default travel as per current date Fare display using specific carrier qualifier up to max of 3 carrier codes FD14FEBHKGLON/YY Show only IATA Fares FD14FEBHKGLON-OW FD14FEBHKGLON-RT FDHKGNYC.PA FDHKGHKG/BA-RTW Fare display using one way journey type qualifier Fare display using round trip journey type qualifier Fare display using Global Indicator qualifier - IFD only (H/INDI) Fare display using fare type qualifier -CTF for Circle Trip Fares FDHKGLON@YRT FDHKGLON/CX*INF FDHKGLON/CX*INF*CNN*ADT FDHKGLON/CX*PTC FDHKGLON10DEC/BA RT@SPCLS*CNN Fare display using the exact fare basis code Fare display using passenger type qualifier up to maximum of 3 PTC type Display fares for all Non-ADT passenger types Fare display round trip, special and child fares with BA with departure date specify. Fare type abbreviation (H/FTAD) 10 P a g e

FDHKGLON10OCT@BUSNS/BA Display fare for Cabin code BUSNS PREMF FIRST BUSNS PREME ECON Premier First Class Cabin First Class Cabin Business Class Cabin Premier Economy Class Cabin Economy Class Cabin (includes economy fare type such as excursion, special, promotional etc) FDSFOMIA10DEC-Q FDHKGLONV10FEB18MAR/CX FDSFOCHI/AA*VAC:HKD FDHKGLON10JUN16/BA Fare display using Class code qualifiers Fare display using Date validating qualifier Fare display using currency conversion using bankers rate and specific PTC type VAC Display fares for historical date departure. Carrier and Year must be included in the format. Historical database available up to 1 year into past. FDHKGLHR19JUN17/BA.T01APR17 (The Past) FDHKGLHR19JUN17/BA.T01MAY17 (The Future) FDHKGSIN/SQ-PRI-ABC123:P Fare display using past ticketing date include year (1APR17) and past departure date (19JUN) qualifiers Fare display using future ticketing date (1MAY) and future departure date (19JUN) qualifiers Fare display for Private fare with Account Code (e.g Account code - ABC123) FDHKGLON10DEC:NUC FDHKGLON10DEC/2 FD12FEBSYDMEL/QF::HKD FDLHRCDG5DEC*SKY/AF::USD FDQMXQMY/LH FDHKGSIN10DEC:N Fare display using NUC qualifier (IFD only) Display half round trip in NUCs for all round trip fares (IFD only) Fare display for Walk About fare filed with currency code HKD Display the Sky Team Europe Pass fare for LHR CDG with AF Display star alliance with LH, fare always uses QMX QMY Fare display public/published fares. Excludes private fares. 11 P a g e

FDHKGSIN10DEC:A FDHKGSIN10DEC:G FDHKGSIN10DEC:P FDHKGSIN10DEC/CX-PRI-ABC1234 FD-OW FD/TG/SQ FD@YEE6M FD* FH*3 Fare display airline private fares only with applicable private fare code. Fare display agency private fares only Fare display both airline and agency private fares Fare display of private fares with specify account code -ABC1234 Updates the previous fare display to show one way fares only. Updates the previous fare display to show fares for Thai Airways (TG) and Singapore Airlines (SQ). Updates the previous fare display to show the YEE6M fare only Redisplays the active fare display Display Travel/Ticket effective dates for fare line number 3 12 P a g e

Fare Display Commonly Used Cathay Pacific Airways All Asia Pass Circle Trip Fare If it is filed by a particular carrier then: Circle Trip Asia and Southewest Pacific Explorer fare Oneworld Circle Trip Explorer fare Star Alliance Circle Pacific fare Star Alliance Special Round the World WWW.CXAGENTS.COM FDHKGHKG-CTF FDHKGHKG-CTF/SQ FDHKGHKG-CTF/BA FDHKGHKG-CTF/BA FDSFOSFO-CTF/UA FDHKGHKG-RTW Star Alliance Round the World FDHKGHKG-RTW/SQ AA/Oneworld visit North America FDSFOJFK28MAR/AA*VAC Oneworld visit Australia/New Zealand FDSYDMEL1JUN/QF*VAC Skyteam Round the World Skyteam Go Europe Pass Skyteam Go USA/Canada Pass Star Alliance Air Pass *Star Alliance Conventions Plus *Star Alliance African Airpass *Star Alliance Asian Airpass *Star Alliance China Airpass *Star Alliance European Airpass *Star Alliance North America Airpass Australia Walkabout Fare All Nippon Airways Visit Japan Fare FDSINSIN-RTW/AF FDPARMIL/AF*SKY::USD FDATLCVG/DL*SKY (REPLACING CITY PAIR) http://www.skyteam.com/en/flights-anddestinations/travel-passes/go-usa-and-canada/ FDQMXQMY/UA Fare Basis : CONVPLUS Fare Basis : STARAPAF Fare Basis : STARAPAS Fare Basis : STARAPCN Fare Basis : STARAPEU Fare Basis : STARAPNA FD12FEBPERSYD/QF::HKD GC*NH GP*12 13 P a g e

Passenger Type Code H/PTC The system default displays adult fares. When requesting fares for some passenger types you may need to specify the age of the passenger within the passenger type code. The input will vary depending on the way the airline has filed the fare. The passenger type code qualifier may be used to display fares for other passenger types. Below are some of the commonly use codes. Type command PTC in terminal to find out more information. Format: PTC PTC/S PTD/STUDENT Explanation: List of all three letter PTC codes Display list of codes starting with letter S Search for code by description name PTC code ACC ADT CNN GIT GNN GRP GVT INF ITX LBR SEA SNN SRC STU UNN VAC VNN YTH Description Accompanied Passenger Adult Accompanied child Group Inclusive Tour Group Child Group Government Travel Infant without a seat Individual inclusive tour Laborer/Worker Seaman Restricted Senior Citizen with multiple age requirements Senior Citizen Student Unaccompanied child Visit Another Country Adult Visit Another Country Child Youth Confirmed 14 P a g e

Example entry: FDHKGSIN10FEB*INF System screen response: Carrier The system default displays all carriers fares. The carrier qualifier may be used to limit the display to that of a specified carrier. Use a carrier qualifier to display fares for travel with a specific airline. Format: FDHKGLHR/VS FDHKGLHR/VS/BA/CX Explanation: To display fare for specify carrier, e.g. VS Display fare for specify carrier VS, BA and CX maximum three carriers 15 P a g e

Example entry: FDHKGLHR/VS/BA/CX System screen response: Journey Type The system default displays both one way and round trip fares/ The journey type qualifier may be used to limit the display to either a one way or round trip fare. Use a journey type qualifier to display one way fare (No R after means one way fare) Example entry: FDHKGLHR-OW System screen response: 16 P a g e

Booking Class Code The booking class modifier displays fares whose primary booking code is the specified letter. The carrier code must be specified with this entry, as the entry searches for fares from one carrier only. Example entry: FDHKGLHR04FEB/BA-Y System screen response: Fare Booking Classes Click on booking class code to determine the correct class of service that must be booked for a different carriers participating in an international itinerary or using IATA published fares. An RBD or Reservations Booking Designator is a letter code assigned by an airline to a filed fare. There may be one or more RBD for a filed fare depending on the airlines requirements. The RBD is the main tool that an airline uses to maintain seat inventory for fares sold. This information is store as primary and secondary carriers booking class data. When agents wish to display this information they should check the primary airline booking code first and only if the required information is not supplied should they check for the secondary. Below is an example of primary and secondary RBD information from a fare display. Example entry: FDSYDHOU/QF 17 P a g e

Display primary RBD information and click PROCEED. Click <<Close>> to exit from booking class display. Click on MD if more information can be shown under booking code In the above case if you were looking for the class of travel on Alaska Airlines (AS) you would use K class. There is no need to check the secondary information as it is already supplied in the primary. Below is the secondary RBD information of the same fare and as you can see OS advises S or W class. Because the primary RBD information is L. it would be incorrect to use L and failure to adhere to this rule could result in an ADM. NOTE: Remember to always display the primary airline booking code first. 18 P a g e

Fare Validation Display When the validate modifier and travel date are specified, the system processes specific rule restrictions and eliminates fares that do not meet the validation criteria. Both outward and return travel dates may be specified if required. The airline code must be included with a validated fare display entry for international Fare Display. Example entry: FDHKGTPEV19MAR20MAR System screen response: 19 P a g e

Cabin To display specify cabin fare only, it is possible to include modifier of cabin code Cabin code: PREMF FIRST BUSNS PREME ECON Explanation: Premier First Class Cabin First Class Cabin Business Class Cabin Premier Economy Class Cabin Economy Class Cabin (includes economy fare type such as Excursion, special, Promotional etc) Example entry: FDHKGLHR/BA@BUSNS System screen response: 20 P a g e

NUCs or Currency The system default displays all fares in the currency of the country of origin of the journey. Fares may be displayed in NUCs for fare construction purposes. Fare display can request to display in other currency. Example entry: FDHKGLON2OCT System screen response: Point and click into currency code HKD, system return a dialog box which allows modify to another currency code For example: JPY 21 P a g e

Upon click to CHANGE, fare display show with Japanese Yen Note: User may input NUC or LOC under New currency box (NUC Neutral Unit of Construction; LOC Local Currency) 22 P a g e

Sale or Ticketing Date A different sale/ticketing date may be specified in the past or future. The Past Example entry: FDHKGLHR10JAN17/BA.T01NOV16 System screen response: The Future Example entry: FDHKGLHR19JUN17/BA.T01MAY17 System screen response: These fare are displayed for information only. Note: If no rate is available, response will be No NUC RATE HELD FOR SALE DATE SPECIFIED 23 P a g e

Historical Fare Display Ask Travelport ID 1069 There may be instances when you need to confirm what the fare rules were on that date that a ticket was issued. For example before exchanging or refunding a ticket. A historical fare display entry must be used, in which the airline, the travel date and the ticketed date must be specified. Example entry: FDHKGBKK20JUN17/CX.T25MAY17 Example screen response: Once historical fares have been displayed, the fare information can be viewed by clicking on the fare basis or using the standard Galileo entries. Note: Historical fares can be displayed for up to one year prior to the current day. 24 P a g e

Fare Rules H/NOTES H/FUFN To display the fare rules from the fare display, click on the relevant fare basis code. This will display entire rules for the specified fare. Use the scrolled at the right to move down for more fare rule details Click <<Back to Fare Display>> to return to the fare display 25 P a g e

Specific rule display if click on Fare Amount Specific rule display if click on AP (Advance Purchase) 26 P a g e

Specific rule display if click on MIN/MAX (Minimum or Maximum) Specific rule display if click SEASONS (Seasonality) 27 P a g e

Specific rule display if click D under DT column 28 P a g e

Fare Route/Mileage Display Routing display for line 1 29 P a g e

Mileage display for line 8 30 P a g e

Manual Entry to view fare notes Manual entry to view fare paragraph for fare display line 1 FN*1 Fare rule detail by selecting paragraph FN*1/0.4-8.16 FN* Redisplay last accessed note display 31 P a g e

Fare Quote H/FQ Ask Travelport ID AN9146 Fare Quote entry return the lowest applicable fare for the booked itinerary. The following assumptions are made with a fare quote request: All passengers in a Booking File require quotes All passengers are adults (except infants as specified in the name field) All segments are to be quoted Ticketing is to take place on the same date as the fare is quoted or within the guarantee limit A stopover is assumed where connections are 24 hours or more for IFQ and 4 hours or more if the fare is from NAFQ Passengers are not exempt from ticketable taxes. Fare quote qualifiers may be used to override any or all of these assumptions Points to note: It is good practice to include the plating carrier with your entry, and when an itinerary includes a departure from an airport in the USA, you must include the plating carrier in order to calculate any passenger facility charge. Example: 1.1LAU/MARWITZMS 1. SQ 1 Y 21AUG HKGSIN HS1 0800 1150 O E MO 2. SQ 868 Y 27AUG SINHKG HS1 1955 2350 O E SU To quote: FQCSQ 32 P a g e

Response: Input: R.PAX+ER To save the filed fare in a booking 33 P a g e

Response FQG Description Fare Quote Status Status Code FQA FQC FQG FQM FQP Explanation Auto-priced Airline Private Fare Computer Generated Fare Auto-priced by Galileo Guaranteed Fare A manual fare. Pricing modifier was used to obtain the fare Agency Private Fare was used HKD FARE TAXES TOTAL PSG DES GRAND TOTAL INCLUDING TAXES **** Additional fees may apply Currency of the country of sale Base fare per passenger Total ticketable tax per passenger Total including taxes Passenger type description of quoted fare Total for entire fare quote if there is multiple fares return. When this is colour coded in Green. Carrier has Rich Branding content. Click for more information Click to check for any additional charges apply outside of ticket, such as credit card charge fee The carrier may offer additional services such as seats or bags. Click for details Last date of purchase Baggage Allowance <<Display Rule>> Latest date to purchase ticket and rule restriction for this fare as per current fare rule baggage allowance details for each segment is displayed Click to access fare components and complete fare rule 34 P a g e

Working with Branded Fares Branded Fares and Ancillaries may be accessed when the price is shown in green after FQ, FQBB, FQBA or FQBC formats. Click on fare amount in Fare quote response for details. Fare quote icon is disabled until you select for an alternative fare by respective segment. Click ALL OPTIONS for other fare family option. View ancillaries details on the left panel and in matrix scale. A padlock icon below the fare definition indicates that a Private Fare applies. 35 P a g e

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Click FARE QOUTE for summary and REBOOK option. Click MODIFY return to fare quote option screen. Click REBOOK Response: PNR Viewer 1. CX 343 E 10MAR HKGLGW HS1 0045 0550 O E FR 2. CX 238 E 18MAR LHRHKG HS1 1715 #1255 O E SA/SU Terminal ********* SOLD SEGMENTS ******** REBOOK SUCCESSFUL FQ1 - S1-2 AP P 25JAN17 61/AG *** NET TICKET DATA EXISTS *** >*NTD1 P1 LAU/MARWITZMS ADT P HKD 15591 If this fare is acceptable, you have to file it. Input: R.PAX+ER Note: If you select a fare that doesn t allow combination such as with the agency private fare with published, you will receive an error message. 37 P a g e

Filed Fare Components Once the fare is filed, information is stored in Filed Fare Data of PNR. Click on *FF in ViewPNR screen to view the Filed Fare. Click on FQ1 to view the Filed Fare Details or enter *FF1 manually to view the 1st file fare. Response: The following table lists the key components of the FQ response. Component FQ1- Description Fare quote number. Click to expand or collapse filed fare detail. S1-2 ADT Fare quote for segments 1-2. AP P 25JAN17 61/AG P Passenger type indicator Agent alert and date of fare quote Agent initial/gds system identifier Fare code indicator or Fare Calculation Pricing Indicator (FCPI). 38 P a g e

Guarantee fare until midnight of date of fare quote. Refer to FCPI table for detail. HKG CX LON Q5.80 866.97RRT CX HKG 866.98RRT NUC1739.75END ROE7.75684 FARE HKD13500 TAX 160G3 TAX 120HK TAX 1410GB TAX 401UB TOT HKD15591 FB-RRT T5.NOEND-RTE-RFD.VLD2D-2M/ RBKFEHKD1600.NOSHFEHKD2000 HKG-LONMAN-HKG VLDCXOPTFLT EXHKGVLD 15JAN-25JAN.06FEB -11APR.24APR-15JUN.14SEP -30NOV17.VLD FLT-DTE SHOWN LAST DATE TO PURCHASE TICKET: 28JAN17 T P1/S1-2/ET/NFHKD13500/CCX/TA79E4 B-35K Linear fare construction and segment fee END = end of fare construction. ROE Rate of Exchange Base fare value in head line currency, taxes with respective amount and tax code. total fare and taxes, surcharges reflected on ticket Fare Basis code for respective segment priced. Access fare component and fare rule. Endorsement box specifications extracted from fare rule Latest date to purchase ticket for this fare as per price and rule today. Ticketing line data Baggage allowance by weight. Follow by Not valid before and Not valid after date if blank no minimum and maximum day stay 39 P a g e

Click on fare basis will enable you to view the fare rules associated to the fare quoted, upon seeing the Find Fare Rules, click on Search. Response in Terminal screen: 40 P a g e

Fare Calculation Pricing Indicator (FCPI) Ask Travelport ID AN9643, AN9642 (Travelport Fare Guarantee Policy) FCMI is define as IATA BSP Numeric Fare Calculation Mode indicator is used to identify the method of pricing of this transaction on ticket. FCPI FCMI Definition Eligible for A 0 B 1 C 0 G 0 H 0 I N/A M 1 N 1 P 1 Airline Filed Private Fare. Auto-Priced by Travelport 360 Fares Rapid Reprice using Airline Filed Private Fares. Manually built fare. Computer generated. Public fare. Auto-Priced by Travelport 360 Fares. Rapid Reprice using Public fares. Host airline guarantee, any claim will be passed to the airline. Invalid fare. Caused by a change to the flight segments contained in the filed fare. Public fare. Pricing modifier was used to obtain the fare, which overrode one or more rule category. Public fare. Discount modifier used for pricing. Fare no longer 'guaranteed' as fare not ticketed within required time period. Agency Private Fares Standard contracts Agency Private Fares. (Calculated)discounts from Public and/or Private Fares Airline Private Fare. Pricing which overrides one or more rule category. Airline Private Fares. Priced with Discount modifier. ADM Review? R 1 Fare restored by the user for re-ticketing. No T N/A Ticketed - used in a historical record to indicate ticketed No Yes No Yes Yes Yes No No No No U N/A X N/A Z 0 A, G, Z 2 Unticketable - applicable when data is insufficient or corrupted. Expired filed fare. Travelport Agency Private Fares (Calculated) to mark-up an Airline Filed Net Fare. Airline rules used. Auto-Priced. Public and/or Airline Private fares. Auto-Priced by Travelport 360 Fares. Baggage, taxes, fee and/or charges have been modified. No No Yes Yes 41 P a g e

Fare Quote Modifiers ASK Travelport answer 18108 (Private fare) You can use a Fare Quote Modifier for specific request pricing. Always include carrier code in your Fare Quote entry: FQCxx + Modifiers Explanation Carrier plate Segment Relate Passenger Relate Combination of Passenger and Segments selected Fare quote for Child accompanied by an adult on a separate PNR Fare quote for Pax 1 child accompanied by 2 adults on a separate PNR Fare Basis override Passenger Type Senior Citizens aged 65 Fare quote PTC fare (e.g. seaman) disregarding any other possible lower fare. Fare quote passenger type LBR for a national of Indonesia (L = Location ID = country code for Indonesia) No Stopover e.g. segment 2 and 4 is a connection With Stopover e.g. to indicate segment 2 is a stopover Must Break e.g. Must break at segment 1 Must Not Break e.g. no break at segment2 Only Break e.g. Only break at segment 3 Fare Quote by specify booking class code Modifiers FQCxx FQCxx/S1.5-7 FQCxx/P1.4-6 FQCxx/S1.4-6/P1.3-5 FQCxx*C05/ACC or FQCxx/ACC FQCxx/P1*C10/ACC2 FQCxx/S1.4@NKWHK28.2-3@NHXHK28 FQCxx*SRC65 FQCxx**SEA FQCBR*LBRLID FQCxx/X2.4 FQCxx/O2 FQCxx/MB1 FQCxx/NB2 FQCxx/OB3 FQCxx.Y Fare Quote with Normal/Published fares FQCxx:N Fare Quote with private fare account code travel on specific carrier (e.g. Account Code AB1234) Fare Quote with Private Fares (Both Agency and Airline Private Fares) FQCxx-AB1234 FQCxx:P 42 P a g e

Fare Quote with Airline Private Fares Only Fare Quote with Agency Private Fares Only Point of Sales and ticketing Tax Exempt for tax code eg.fr Tax Exempt for all taxes code under country Thailand (TH) Fare Quote with Future Ticketing Date The system will return a historical fare and taxes The system will return a historical fare with current taxes Show ticketable tax breakdown Note * Q-surcharge is not considered into as tax break. Entries comparison for a booking HKG/ICN/HKG Fare Quote Entry: FQCKE Response: HKG KE SEL Q5.80 425.43YRTKE KE HKG 425.43YRTKE NUC856.66END ROE7.75684 FARE HKD6650 TAX 90G3 TAX 120HK TAX 186BP TOT HKD7046 Tax Data Entry: FQCKE/TE-00 Response: *TAXES ONLY* HKD1600 90G3 120HK 186BP * The TE-00 function will return a fictitious 'fare' which must be ignored Show ticketable tax breakdown details Note *Auto Filed Fare will not be stored Sample: FQCxx:A FQCxx:G FQCxx.AMSLON FQCxx/TE-FR FQCxx/TE-TH* FQ.T20JUN FQ.T12NOV16 FQ.H12NOV16 FQCxx/TE-00 FQCxx/TDD 43 P a g e

Note: A dot (.) indicating and; A hyphen (-) indicating range/through Fare Quote Follow on Entries Input FQ* F*Q Explanation Redisplay Fare Quote display Display Fare Quote when fare cannot be filed 44 P a g e

Fare Quote Alternatives This functionality displays alternative fares applicable to the itinerary booked. FQA will quote a maximum of four alternative (lowest) fares. Once the required fare has been selected it must be manually filed. FQA is not applicable for itineraries falling entirely within the USA, Canada, Puerto Rico and the US Virgin Islands. Example: To quote: FQACVS Response: >FQA PSGRS 1 ADT QUOTE BASIS CONSTR QUOTE STATUS FARE.HKD 1 OL+ R-RT GUARANTEED 6291 FQG 2 OL+ R-RT PRIVATE FARE 5911 FQP 1 SUM IDENTIFIED AS UB IS A PASSENGER SERVICE CHARGE 1 NONEND/PENALTY APPLIES 1 01 NVB10MAY/NVA10MAY 1 02 NVB20MAY/NVA20MAY 1 LAST DATE TO PURCHASE TICKET: 29JAN17 1 TICKETING AGENCY 79E4 1 DEFAULT PLATING CARRIER VS 1 FARE HAS A PLATING CARRIER RESTRICTION 1 E-TKT REQUIRED 2 SUM IDENTIFIED AS UB IS A PASSENGER SERVICE CHARGE 2 NON-END.NON-RRTE.VLD3-60D/ 2 REFUND REFER TO ISS OFFICE 2 01 NVA09JUL 2 02 NVB13MAY/NVA09JUL 2 LAST DATE TO PURCHASE TICKET: 29JAN17 2 TICKETING AGENCY 79E4 2 DEFAULT PLATING CARRIER VS 2 FARE HAS A PLATING CARRIER RESTRICTION 2 E-TKT REQUIRED To select fare, click on Fare Basis or enter the fare number, e.g. FF2 to file alternative fare quote number 2. Once the required fare has been chosen it must be filed and end transaction for it to be store in the Booking File. Input: R.PAX+ER FQA* Redisplay the alternate fare quote display 45 P a g e

Fare Quote Best Buy H/FQBB Fare Quote Best Buy (FQBB) permit search, book and store the lowest fare for which seats are available in neutral availability for a booked itinerary. It can price up to a maximum of 16 segments. All segments must be confirmed. Fare Quote Best Buy allows you to request fares for the applicable aircraft cabin or class of travel. It is available for international journeys and also for journeys within North America. Input FQBB++-PREMF FQBB++-FIRST FQBB++-BUSNS FQBB++-PREME FQBB++-ECON FQBB++-AB Explanation Premier First Class Cabin First Class Cabin Business Class Cabin Premier Economy Class Cabin Economy Class Cabin (includes economy fare type such as Excursion, Special, Promotional, etc.) Mixed cabin, as booked You can combine fare quote modifiers in the best buy function. There are 3 possible responses to a Best Buy fare request: Flight segments must be rebooked in a different booking class code to obtain the Best Buy fare. Booking class codes have been used correctly to obtain the Best Buy fare, and no rebooking is required. No fare option available- when this happens you may use the FQBA to search for a fare option regardless of seat availability. The following entries are also available: Input FQBC FQBA Explanation Best Buy Comparison compares the Best Buy quote with the fare for the itinerary as booked. The fare is automatically filed in the Booking File, unless rebooking is first required Best Buy Regardless offer the lowest applicable fare for the itinerary regardless of seat availability. The fare is not filed in the Booking File 46 P a g e

Points to note: It is good practice to include the plating carrier with your entry. Example: FQBB quote the lowest fare available for an itinerary, it response with a clickable FQBBK format To quote: FQBBCVS Response: 47 P a g e

>FQBBCVS *** BEST BUY QUOTATION *** LOWEST FARE AVAILABLE FOR THIS ITINERARY *** REBOOK BF SEGMENTS 1O/2O *** PSGR QUOTE BASIS FARE TAXES TOTAL PSG DES FQP 1 OLXHKSL+ HKD 4500 1411 5911 ADT GRAND TOTAL INCLUDING TAXES **** HKD 5911 **ADDITIONAL FEES MAY APPLY**SEE >FO **CARRIER MAY OFFER ADDITIONAL SERVICES**SEE >FQBB/DASO ADT PRIVATE FARE SELECTED ADT CAT35 ADT SUM IDENTIFIED AS UB IS A PASSENGER SERVICE CHARGE ADT LAST DATE TO PURCHASE TICKET: 29JAN17 ADT FARE HAS A PLATING CARRIER RESTRICTION ADT E-TKT REQUIRED TO REBOOK ENTER >FQBBK BAGGAGE ALLOWANCE ADT VS HKGLON 1PC BAG 1 - NO FEE UPTO50LB/23KG AND UPTO81LI/208LCM BAG 2-780 HKD UPTO70LB/32KG AND UPTO81LI/208LCM MYTRIPANDMORE.COM/BAGGAGEDETAILSVS.BAGG VS LONHKG 1PC BAG 1 - NO FEE UPTO50LB/23KG AND UPTO81LI/208LCM BAG 2-65.00 GBP UPTO70LB/32KG AND UPTO81LI/208LCM MYTRIPANDMORE.COM/BAGGAGEDETAILSVS.BAGG CARRY ON ALLOWANCE VS HKGLON 1PC BAG 1 - NO FEE VS LONHKG 1PC BAG 1 - NO FEE UPTO22LB/10KG AND UPTO45LI/115LCM UPTO22LB/10KG AND UPTO45LI/115LCM EMBARGO - FOR BAGGAGE LIMITATIONS SEE - VS HKGLON MYTRIPANDMORE.COM/BAGGAGEDETAILSVS.BAGG VS LONHKG MYTRIPANDMORE.COM/BAGGAGEDETAILSVS.BAGG BAGGAGE DISCOUNTS MAY APPLY BASED ON FREQUENT FLYER STATUS/ ONLINE CHECKIN/FORM OF PAYMENT/MILITARY/ETC. «Display Rules» Note: If lowest fare already booked, NO REBOOK REQUIRED alert appears. The FQBBK format automatically cancels the booked flight segments and resells them at the lower fare when you click. 48 P a g e

Response in Terminal screen: >FQBBK *** BEST BUY REBOOK *** *** REBOOK SUCCESSFUL *** REBOOKED SEGMENTS 1O/2O PSGR FARE TAXES TOTAL PSG DES FQP 1 HKD 4500 1411 5911 ADT GRAND TOTAL INCLUDING TAXES **** HKD 5911 **ADDITIONAL FEES MAY APPLY**SEE >FO «Display Rules» Response in PNR viewer screen: 1.1SMITH/JOHNMR 1. VS 207 O 10MAY HKGLHR HS1 2355 #0530 O E WE/TH 2. VS 206 O 20MAY LHRHKG HS1 2155 #1705 O E SA/SU Working with Filed Fare *FF1 Display filed fare 1 FX1 Cancel Filed Fare 1 FX3P1 Cancel Filed Fare 3 for passenger 1 FXALL Cancel all Filed Fares /0S1 Remove a ticketed Filed fare by changing by reordering FF1@R Restore Ticketed Filed Fare 1 for re- ticketing Fare is no longer guarantee status 49 P a g e

Fare Shopping Fare Shopping provides access to the wealth of Galileo 360 º Fares and searches for low fare options and available flights using a fast and efficient cryptic transaction incorporating a wide variety of options to customise and streamline the search. Fare Shopping can quote fares of up to 8 flight segments booked or un-booked, for up to 9 passengers, and searches public, private and net fares. Flight Shopping entries can be used to search for alternative pricing and itinerary options for the same dates and destinations as booked. Refer to the following Booking File To quote: FS 50 P a g e

In this example a total of 31 Pricing Options and 400 Itinerary Options have been returned. Pricing Option 1 is always Best Buy available (without cabin preference) of the itinerary as booked. Option 2 and following are from lowest to highest price. Pricing Option is the term associated to each unique fare level. Itinerary Option refers to the number of unique itinerary patterns returned for each request. The same fare may be available with several different itinerary options. Callout <<BOOK>> <<REBOOK>> <<+TQ>> D R +5 +9 Explanation: Book the required pricing option & flights Rebook the itinerary as per option Add to the Trip Quote to save fare quoting and itineraries history. Provides total journey time and linear fares construction info. Display fare components. Follow up action by clicking on fare basis to access rules Additional itinerary options within the same pricing option. Click the link to view alternative itinerary options for the fare. Note: Enter FS to redisplay the shopping results Booking the Itinerary To cancel and rebook an itinerary for pricing option 1, click on <<REBOOK>> Response: 51 P a g e

From Response click on icon to close the extended view: Upon successful response, PNR viewer screen will be auto refreshed, Fare filed. Consultant need to perform Received From entry and End Transaction to accept the changes. 52 P a g e

Using Search Modifiers You can use pricing and availability modifiers to customise your search in order to meet the needs of your customer. For example, you can specify a search for direct flights, and indicate the required class of travel and preferred airlines. When used together, pricing modifiers must be specified first and separated from availability modifiers using ++ as a separator. Pricing modifiers All pricing modifiers that are currently available with fare quote functionality, FQ, FQBB, FQBC, FQBA and FQA may be used with Fare Shopping. Note: You must separate multiple pricing modifiers with a / slash. The following are some example entries: Entry: Explanation: FS*C10 Fare Shopping for a child aged 10. Note: This is not necessary if the PTC has been entered in the name field. FSP2 FSTE FSS1-3 FS:P FS:C FS*STU/P1/TE/:P Passenger 2 only Tax exempt Segments 1 through 3 only Private fares only Net fares only Fare Shopping for a student fare, passenger 1, tax exempt and private fares only. Note: You must separate multiple pricing modifiers with a / slash. Availability modifiers You must precede availability modifiers with a double ++. Entry: /BA /CX# /BA/LH/BD Explanation: Specify carrier Include only the specified carrier Specify maximum of three carriers /UA-/AA-/CO- Exclude maximum of three carriers 53 P a g e

//*A //*O- Specify alliance carriers (Star Alliance) Exclude alliance carriers (One World).D Direct flights and non-stop flights -FIRST -BUSNS -ECON.DXB.BKK- Cabin preference First Class Cabin preference Business Class Cabin preference Economy Class Note: The first pricing option returned from a booked itinerary is always a FQBB of the itinerary without cabin preference. Specify connecting city Exclude connecting city -10 Search for days earlier than booked #5 Search for days later than booked Entries examples Entry: FSA FSALL FSP1.2*STU FSTE FS++.D FSS1-3++/BA FS*S1.2++-BUSNS Explanation: Shop regardless of availability Shop all segments, including WL Shop for 1adult and 1 student Shop with all taxes exempt Direct flights only Segments 1 through 3 only with a specified carrier Segments 1 and 2 only in business class. 54 P a g e

Without a Booked Itinerary Fare Shopping allows you to search for fares without booking an itinerary. To obtain a variety of different pricing and routing options for a prospective itinerary. Refer to the following example for travel from London to Madrid, travelling 01 June, returning 08 June. Using Smartpanel: 55 P a g e

Using Cryptic Entry: FSLON01JUNMAD08JUNLON Similar to a booked itinerary, Fare Shopping returns pricing and itinerary options. This example has 65 different prices available, but 400 different itinerary variations. 56 P a g e

Using Modifiers to Customize your Search Pricing and availability modifiers may be used to make a more specific search. Refer to the following example: Smartpanel: update cabin and carriers Component: Depart From Multi To Multi Time Cabin Direct I/E/O Carriers I/E/S CNX Function: Month view select date. Smartpoint supports dates 364 days in advance of the current date. However, some carriers may support earlier date limits. Type name or city code Select to apply multiple airports for the associated metropolitan area. Clear to request only the specified departure airport. Destination city name or code Select to apply multiple airports for the associated metropolitan area. Clear to request only the specified destination airport. Arrow down to select time Arrow down to select cabin Y for direct blank displays all. Include, Exclude or Only Specific Carriers Include, Exclude or Via Specific city. Connections via cities 57 P a g e

Insert after Segment Fare Type Process as one ways Passengers Option to add to existing itinerary. Click the icon to add a new segment. You can add a maximum of eight. Options to select fare options Option to calculate fare as round trips using one way pricing. Separate search responses are returned for each trip. Select the number of passengers Click the icon to add further passengers. Click the icon to remove a passenger. In Smartpanel Advanced tab incorporate segment, availability and pricing in basic and advance tab Note: In GDS Carrier Account Code, click the Code arrow to select from account codes available for your agency. If Account Code Only is also selected, only fares for the specified account code are returned. 58 P a g e

Using Cryptic Entry: FSLON01JUNDXB08JUNLON++/EK/-BUSNS This search is for Business class fares only with Emirates. Since there no booking is held, the first option returned is also for the cabin requested. (In this case Business) Interactive Toolbar with Smartpanel Filter icon to re-define your search, click APPLY to update Search 59 P a g e

Filter items : Price Stops Departure /Arrival Airport codes, applicable for multiple airports Airlines Departure and Arrival time by city pairs Map icon will show you the route map of flights with FS options to view Details and Rules. To return to FS availability click back arrow. 60 P a g e

Fare Shopping Entries Entry: FSLON10JANDXB FSLON10JANDXB20JANLON FSBKK1JUNHKG7JUNSIN10JUNTYO15JUNBKK FSLON10JANDXB--AUH20JANLON FSROM1JUNX-JFKCVG20JUNX-JFKROM FSASIN10JUNLON20JUNSIN (see Note) Explanation: One way journey Round trip journey Circle trip journey Surface sector Connecting point Regardless of Availability Note: When you make shopping requests regardless of availability, the results returned to the screen do not include the book option. Cryptic Pricing modifiers You must precede pricing modifiers with a single +. Entry: FS2LON20DECJKT FSFRA1JUNLON10JUNFRA+*C10 FS2HKG10JUNTYO20JUNSIN+P1.2*C04 FSFRA1JUNLON10JUNFRA+:P FSFRA1JUNLON6JUNFRA+-ACCT CODE FSFRA1JUNLON6JUNFRA+PE00 FSFRA1JUNLON6JUNFRA+:NR FSFRA1JUNLON5JUNFRA+TE-GB Explanation: Two passengers Passenger type code Adult and child aged 4 years Private fares only Private fares with an account code Fares with no penalty Fares with no restrictions Fares with tax exemption Cryptic Flight segment modifiers Entry: FSSYD1JUNTYO/QF10JUNHKG/CX FSSIN1JUNHKG-BUSNS10JUNPAR-FIRST FSZRH10JUNLHR.M#20JUNZRH.E# Explanation: Specified carriers each segment Preferred cabin class on each sector Preferred morning and evening departure times on each sector 61 P a g e

Cryptic Itinerary modifiers You must precede itinerary modifiers with a double ++. Entry: FSLAX1JUNLON10JUNLAX++//*A FSSYD1JUNAKL10JUNSYD++/QF/NZ FSSIN10JUNHKG20JUNSIN++-FIRST FSCDG10JUNMAD12JUNCDG++.D Explanation: Specified alliance Specified carriers Specified cabin class Direct flights only Cryptic Pricing and availability modifiers combined If you use both pricing and availability modifiers, you must precede the first pricing modifiers with a single +. The first availability modifier must then be preceded by a double ++. Entry: FSPAR1JUNLON5JUNPAR+TE- GB++/AF/BA FSLON1JUNHKG10JUNLON+:NR++-BUSNS Explanation: Tax exemption and preferred carriers No restrictions and business class Trip Quote Trip Quote is a powerful tool that allows you to send itinerary quotes to customers without actually booking the segments. This feature is available within Fare Shopping (FS), Hotel Availability and Car Availability. Click on the green +TQ on Air Shop (FS), Hotel, and Car response screens In this phase Trip Quote will send from: Fares from the Shopping screens FS screens Hotels from the Pricing screens Cars from the pricing screens 62 P a g e

From Fare Shopping: Once you click on +TQ, system will add this fare quote info under TQ in side bar. You may click to view flight details / Flight Rules / Book the segments. 63 P a g e

From Hotel Shopping: Once you have display the rate rule from Availability, you may click on +TQ to add into the list. Trip Quote option updated: System Response: TQ provides View the details & Book option: 64 P a g e

From Car Shopping: Search the car availability and system will return with numbers of car type. At the end of the approx. rate, click on +TQ to add into the list: System Response: Click on the TQ icon to view the details and Book option. You may send the itinerary via Trip Quote without making any booking: Set up the email configuration: 65 P a g e

Update all details then click on Save Tick on the individual Option that you would like to send then click on Send OR Copy. Check Select All Options if all items are to be added in Trip Quote. 66 P a g e

System Response: To update the customer email info and any further message to add. Choose the type of message either Send as Text or HTML type. Then Send Email You may clear the Trip Quote Search by clicking on Clear icon. It will be deleted all the info search in your Trip Quote. Note: Once a Trip Quote is cleared, the information is no longer saved. 67 P a g e

Standalone Entries Currency Table H/FBT In order to assist manual fare creation, a table is provided to identify country and currency codes and the decimal placement required for each currency. Format: FBT* FBT*HKD FBT*HK Explanation: Display all countries currency information Display currency information by currency code Display currency information by country Input: FBT*HKD Response: COUNTRY CTRY CURR CURRENCY DEC NAME CODE CODE NAME PL ------------------------------------------------------------- HONG KONG HK HKD DOLLAR 0 Currency Conversion H/FZS Format: FZS*HK FZSUSD FZSUSD1250.00HKD FZSGBP500.00HKD.29NOV16 Explanation: Display all currency code bank selling rate for HK Display bank selling rate for USD in HKD Convert currency amount at system held rate Display past date bank selling rate for GBP in HKD Convert currency amount at system held rate Input: FZSUSD1250.00HKD Response: RATES LAST UPDATED 25JAN 03:18 AM EQU HKD9700 BANK SELLING RATE 1USD EQUALS 7.75752 HKD System is not only to show the exchanged amount, but also the currency rate. 68 P a g e

IATA ROE (Rate of Exchange) Format: FZI/ALL FZIHKD FZIHKD.22OCT16 Explanation: Display all countries IATA ROE Display IATA ROE for specified currency Display past date IATA ROE for HKD TAX H/TAX To display tax information and ticketable taxes by Country Cod or Full Name Input: FTAX-HK or FTAX-HONG KONG SAR CHINA Response: Note: Use tab key press enter or click into green colour interactive feature in Smartpoint Country Encoding format.lespain 69 P a g e

Passenger Facility Charges (PFCs) H/TAX Passenger facility charges (PFCs) are levied for departure from many airports in the USA. The charge may vary in amount, and the method of collection varies by carrier. It is possible to display the detail for a specified airport, and the method of collection for a specified carrier. Detail by Airport Input: FTAX*PFC-DEN Response: >FTAX*PFC-DEN U.S. PASSENGER FACILITIES CHARGES CITY: DEN AIRPORT: DEN CO-TERMINALS: 11FEB03 - OPEN : APA EFFECTIVE DATE: 10SEP03 DISCONTINUE DATE: 01FEB29 )> AMOUNT: USD 4.50 Input: FTAX*PFC-UA Response: >FTAX*PFC-UA U.S. PASSENGER FACILITIES CHARGES COLLECTION METHOD FOR CARRIER UA FOR INTERNATIONAL TRAVEL TO AND FROM THE U.S. WHEN PURCHASED OUTSIDE THE U.S. EFFECTIVE DATE: 25MAY06 DISCONTINUE DATE: OPEN COLLECT AT TIME OF TICKET ISSUANCE FOR THE U.S. DEPARTURE GATEWAY ONLY --------------------------------------------------------------------- 70 P a g e

Ticketing Date Calculator Format: *TAA/15JUL/+60 *TAA/20JUL/30 Explanation: Add 60 days to 15JUL Subtract 30 days from 20JUL Mileage Entries H/FL Display Mileage table with city codes Input: FL/HKGSINLONNYCHKG Response: >FL/HKGSINLONNYCHKG CTY DC TPM CUM MPM GI LVL LWL HGL REMARKS HKG 3 SIN 3 EH 1594 1594 1912 EH M - 318 LON 2 EH 6742 8336 8163 EH 5M 173 235 EXCEPTION NYC 1 AT 3457 11793 12042 AT M - 249 EXCEPTION HKG 3 PA 8041 19834 DOM - - EXCEPTION CARRIER SPECIFIC EXCEPTIONS EXIST FOR UA/OS/PR/JL/SQ/QF/NZ/ MI/GK/EK/CI/B2/AY/YY/YE/W5/VA/UO/UL/TK/TG/SV/SU/SN/S7/QR/ PX/PK/PG/OZ/OM/OK/OD/NU/NH/MU/MK/MH/MF/ME/LH/KL/KE/KA/JS/ IE/HY/HU/HM/GS/GA/G3/FZ/FJ/F7/EY/DV/CX/BX/BI/BG/BA/AZ/AR/ AI/AF/9W Display Mileage table from Booking file Format: Explanation: FL/S1.3-5 Display mileage table for segment 1, 3 and 5 FL/ Display mileage table for all segments 71 P a g e