Parcel Post Compendium Online Australian Postal Corporation. AU - Australia AUA

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Parcel Post Compendium Online Basic Services 1 Maximum weight limit admitted 1.1 Surface parcels (kg) 20 1.2 Air (or priority) parcels (kg) 20 2 Maximum size admitted 2.1 Surface parcels 2.1.1 2m x 2m x 2m (or 3m length & greatest circumference) 2.1.2 1.5m x 1.5m x 1.5m (or 3m length & greatest circumference) 2.1.3 1.05m x 1.05m x 1.05m (or 2m length & greatest circumference) 2.2 Air parcels 2.2.1 2m x 2m x 2m (or 3m length & greatest circumference) 2.2.2 1.5m x 1.5m x 1.5m (or 3m length & greatest circumference) 2.2.3 1.05m x 1.05m x 1.05m (or 2m length & greatest circumference) Supplementary services 3 Cumbersome parcels admitted Parcels service features 5 Electronic exchange of information 5.1.1 Use a track and trace system 5.1.2 Mandatory tracking events transmitted EMC Departure from outward office of exchange EMD Arrival at inward office of exchange EMH Attempted/Unsuccessful delivery EMI Final delivery 5.1.3 Optional tracking events transmitted EMA Posting/collection EMB Arrival at outward office of exchange EME Held by Customs EMF Out of Customs/Departure from inward office of exchange EMG Arrival at delivery office EMJ Arrival at transit office of exchange EMK Departure from transit office of exchange 5.1.4 Dispatch messages transmitted PREDES V 2.0 RESDES V 1.1 Pre-advice of international dispatch information - origin post Dispatch receipt information (response to a PREDES) destination post 5.1.5 Ready to start transmitting data to partners wishing to receive data 5.1.6 Other messages transmitted PRECON RESCON Pre-advice of international consignment origin post Response to a PRECON destination post CARDIT RESDIT Carrier documents international transport origin post Response to a CARDIT destination post 6 Home delivery 6.1 Initial delivery attempt at physical delivery of parcels to addressee 6.2 If initial delivery attempt unsuccessful, card left for addressee 6.3 Addressee has option of paying taxes or duties and taking physical delivery of the item 6.4 There are governmental or legally binding restrictions mean that there are certain limitations in implementing home delivery. 6.5 Nature of this governmental or legally binding restriction. 7 Signature of acceptance 7.1 When a parcel is delivered or handed over 7.1.1 a signature of acceptance is obtained 7.1.2 captured data from an identity card are registered 7.1.3 another form of evidence of receipt is obtained 7.2 Ordinary parcels 7.2.1 Signature of the addressee or his agent 7.2.2 Signature of a de facto agent 7.3 Insured parcels 7.3.1 Signature of the addressee or his agent 7.3.2 Signature of a de facto agent Insured parcel service 8 Insured surface parcels admitted 8.1 Maximum insured value for surface parcels (SDR) 2500 9 Insured air parcels admitted 9.1 Maximum insured value for air parcels (SDR) 9.2 Maximum insured value when the provisions of the Parcel Post Regulations are not applied 10 Marking used for insured parcels 2500 10.1 CP 74 pink label used 10.2 CP 73 label and pink insured label used Cash-on-delivery service for parcel 11.1 Acceptance of Cash-on-delivery (COD) service for parcels 0 11.1.1 outbound COD parcels 11.1.2 inbound COD parcels Express delivery service Page 1 of 33

Parcel Post Compendium Online 12 Express parcel delivery service provided Inbound parcels Outbound parcels Parcels with advice of delivery 13 Admission of advice of delivery for 13.1 ordinary parcels 13.2 insured parcels Parcels for delivery free of charges and fees 14 Parcels for delivery free of charges and fees admitted Supplementary charges - Customs 21 n-dutiable parcels 21.1 Threshold level below which parcels are free of customs duties and other taxes 21.2 Exemption threshold Local currency USD Comments: AUD$1000 Fragile parcel 15 Fragile parcels admitted Consignment service 16 Consignment service by bilateral agreements provided Threshold excludes Tobacco products and Alcohol 22 Dutiable parcels 22.1 Customs clearance fee collected for parcels subject to import customs clearance Comments: Integrated logistics service 17 integrated logistics service by bilateral agreements provided 23 Customs clearance fee collected for for all items declared at customs Comments: Addresses for bilateral agreements 18 Contact details of the person responsible for questions concerning bilateral agreements 24 Administration fees collected for parcels subject to export customs clearance Comments: Name: Function: Mr Lucy Watson-Jones Head of International Product Address: GPO Box 1777 MELBOURNE VIC 3001 AUSTRALIA Tel: 1: (+613)0391070127 2: (+) Fax: (+613)92064139 E-mail Lucy.Watson-Jones@auspost.com.au Admissible radioactive material and infectious substances 19 Radioactive materials admitted in 19.1 Air Parcels 19.2 Insured parcels Inbound parcels Outbound parcels Inbound parcels Outbound parcels 20 Infected substances admitted in 20.1 Air Parcels 20.2 Insured parcels Inbound parcels Outbound parcels Special charges - Storage 25 Storage charge collected on a parcel when it is kept beyond the prescribed period, or in the event of return to sender/redirection 25.1 Amount of charge per day/per parcel Local currency SDR 25.2 Period of charge, if not daily Special delivery charges 26 Delivery charges collected at the time of delivery in response to the advice of arrival Special charges Poste restante AUD$4 27 Poste restante service provided 27.1 Amount of charge per parcel Local currency SDR 27.2 Basis for charge if not an amount per parcel Page 2 of 33

Parcel Post Compendium Online Special provisions - Treatment of parcels wrongly accepted 28 Parcels returned to sender 28.1 If not, parcel delivered to addressee under conditions prescribed by your country legislations 28.2 For parcels wrongly accepted, action taken on a case-by-case basis Delivery areas 29 Parcels delivered to 29.1 all addresses 29.2 specific areas only Comments: Office name: Name: Function: Address: Tel: 1: (+) 2: (+) Fax: (+) E-Mail: Refer to Section 45-Office(s) of exchange handling parcels for details on sending verification notes. Mr Requests for withdrawal from the post or alteration, or correction of address 35 Requests for withdrawal from the post accepted Collection 30 Collection of parcels at post offices provided for 30.1 all addresses 30.2 specific areas only Comments: Special provisions - Force majeure 36 Liability admitted in cases of force majeure 36.1 Liability admitted for insured parcels on board ships or aircraft used by designated operators 36.2 Addressee/sender's reservations admitted at the time of delivery Special provisions - Customs declarations Delivery procedures for parcels for which customs duty and taxes are payable 31 Procedure for parcels for which customs duty is payable 31.1 Pick up of parcel at the customs office 31.2 Addressee s address with collection of customs duties and taxes at the time of delivery 31.3 Delivery to the addressee s address after payment of customs duties and taxes 31.4 Over the counter at the local post office with immediate payment of customs duties and taxes 31.5 Other 37 Number of CN 23 customs declarations required for inbound parcels 37.1 Number of CN 23 customs declarations required for parcels in transit 37.2 Languages in which CN 23 customs declarations can be completed English Special provisions - Method of dispatching accompanying documents 38 Documents affixed to the relevant parcels 1 1 38.1 Documents attached to the parcels bill Service to customers Period of retention 32 Period of retention for parcels 32.1 rmal period 2 Week(s) 32.2 Exceptional period 2 Week(s) 33 Retention for parcels for which notice could not be sent or addressed to poste restante 33.1 rmal period 30 Day(s) 33.2 Exceptional period 30 Day(s) 39 On-line tracking provided Service to designated operators 40. User of the Internet-based Inquiry System (IBIS) 40.1 Details of office(s) responsible for handling parcel post inquiries Parcels automatically retained 34 Office to which a copy of the CP 78 verification note should be sent Page 3 of 33

Parcel Post Compendium Online Office name: Name: Function: Australia Post National Contact Centre Mr International Team Manager Address: GPO Box 9911 Brisbane QLD 4001 AUSTRALIA Tel: 1: (+613)88479045 2: (+) Fax: (+617)3109 5910 E-Mail: international@auspost.com.au Hours of service and days(s) on which the inquiry service is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 08:30-17:30 - Tuesday 08:30-17:30 - Wednesday 08:30-17:30 - Thursday 08:30-17:30 - Friday 08:30-17:30 - Saturday - - Sunday - - Languages English National Holidays 41.1 National holidays National holiday in 2017 Month Day(s) National Holidays - Description January 1 NEW YEAR'S DAY January 2 OBSERVED NEW YEAR'S DAY January 26 AUSTRALIA DAY March 13 LABOUR DAY April 14 GOOD FRIDAY April 15 EASTER SATURDAY April 16 EASTER SUNDAY April 17 EASTER MONDAY April 25 ANZAC DAY June 12 QUEEN'S BIRTHDAY October 2 LABOUR DAY December 25 CHRISTMAS DAY December 26 BOXING DAY December 27 Australia Post Authorised Day National holiday in 2018 Month Day(s) National Holidays - Description January 1 NEW YEAR'S DAY January 26 AUSTRALIA DAY March 30 GOOD FRIDAY March 31 EASTER SATURDAY April 1 EASTER SUNDAY April 2 EASTER MONDAY April 25 ANZAC DAY June 11 QUEEN'S BIRTHDAY October 1 LABOUR DAY December 25 CHRISTMAS DAY December 26 BOXING DAY December 28 AUTHORISED DAY Regional Holidays 41.2 Regional holidays Regional holiday in 2017 Month Day(s) Regional/Local Holidays Localities and description February 13 Tasmania - Royal Hobart Regatta (South) February 22 Tasmania - LAUNCESTON CUP March 6 Western Australia - Labour Day May 1 rthern Territory - May Day / Queensland - Labour Day June 5 Western Australia - Foundation Day July 28 rthern Territory - Darwin Show Day August 7 rthern Territory - Picnic Day August 16 Queensland - Royal Queensland Show (Brisbane area only) September 25 Western Australia - Queens Birthday; ACT - Family & Community Day September 29 Victoria - Grand Final Eve October 26 Tasmania - Hobart Show vember 6 Tasmania - RECREATION DAY vember 7 Victoria - MELBOURNE CUP DAY Regional holiday in 2018 Month Day(s) Regional/Local Holidays Localities and description February 12 Tasmania - HOBART REGATTA DAY February 28 Tasmania - LAUNCESTON CUP Page 4 of 33

Parcel Post Compendium Online March 5 WESTERN AUSTRALIA - LABOUR DAY March 12 AUSTRALIAN CAPITAL TERRITORY - CANBERRA DAY; SOUTH AUSTRALIA - MARCH PUBLIC HOLIDAY; TASMANIA - EIGHT HOURS DAY; VICTORIA - LABOUR DAY May 5 NORTHERN TERRITORY - MAY DAY; QUEENSLAND - LABOUR DAY May 28 AUSTRALIAN CAPITAL TERRITORY - RECONCILIATION DAY June 4 WESTERN AUSTRALIA - WESTERN AUSTRALIA DAY August 6 NORTHERN TERRITORY - PICNIC DAY August 15 QUEENSLAND - ROYAL QUEENSLAND SHOW - BNE City September 24 WESTERN AUSTRALIA - QUEEN'S BIRTHDAY September 28 VICTORIA - CUP EVE October 25 TASMANIA - HOBART SHOW vember 6 VICTORIA - MELBOURNE CUP DAY vember 11 TASMANIA - RECREATION DAY Cancellation of fees 42 Fees cancelled when they concern 42.1 parcels returned to sender 42.2 parcels redirected to a third party 42.3 parcels abandoned by the sender 42.4 parcels lost or destroyed 42.5 parcels rifled or damaged Redirection within the country of destination 43.1 Redirection done without a request from the sender or addressee 43.2 Redirection fee charged 43.3 Amount of redirection fee (SDR) Comments: Redirection charges are calculated based on the charges applicable for domestic carriage from the redirecting point to the new delivery point. Miscellaneous provisions operation of the parcel service 44.1 Postal parcel services operated by the designated postal operator 44.2 Postal parcel services operated by a transport company or companies 44.3 Service provided throughout the country Localities Office(s) of exchange handling parcels 45 Details of office(s) of exchange responsible for handling parcel post Office name: IMPC codel: Name: Function: SYDNEY GATEWAY FACILITY Mr Manager Address: PO BOX 325 GRANVILLE NSW 2142 AUSTRALIA Tel: 1: (+612)92043400 2: (+) Fax: (+612)92043462 E-Mail: AUSYDA vnsgf.nsw@auspost.com.au Hours of service and days(s) on which the OE is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 06:00-12:00 12:01-21:51 Tuesday 06:00-12:00 12:01-21:51 Wednesday 06:00-12:00 12:01-21:51 Thursday 06:00-12:00 12:01-21:51 Friday 06:00-12:00 12:01-21:51 Saturday - - Sunday - - Observations/Comments Office name: IMPC codel: Name: Function: MELBOURNE GATEWAY FACILITY Mr Manager Address: 13-23 APAC DRIVE MELBOURNE AIRPORT VIC 3045 AUSTRALIA Tel: 1: (+613)99201161 2: (+613)99201162 Fax: (+613)99201164 E-Mail: AUMELA vnmgf.vic@auspost.com.au Hours of service and days(s) on which the OE is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 06:00-12:00 12:01-16:00 Tuesday 06:00-12:00 12:01-16:00 Page 5 of 33

Parcel Post Compendium Online Wednesday 06:00-12:00 12:01-16:00 Thursday 06:00-12:00 12:01-16:00 Friday 06:00-12:00 12:01-16:00 Saturday - - Sunday - - Observations/Comments Monday 08:00-12:00 12:01-16:35 Tuesday 08:00-12:00 12:01-16:35 Wednesday 08:00-12:00 12:01-16:35 Thursday 08:00-12:00 12:01-16:35 Friday 08:00-12:00 12:01-16:35 Saturday - - Sunday - - Office name: IMPC codel: Name: Function: PERTH GATEWAY FACILITY Mr Manager Address: Units 2-5 71 Affleck Rd Perth International Airport WA 6105 AUSTRALIA Tel: 1: (+618)92374672 2: (+) Fax: (+618)92374708 E-Mail: AUPERA vnmgf.vic@auspost.com.au Hours of service and days(s) on which the OE is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 06:00-12:00 12:01-14:00 Tuesday 06:00-12:00 12:01-14:00 Wednesday 06:00-12:00 12:01-14:00 Thursday 06:00-12:00 12:01-14:00 Friday 06:00-12:00 12:01-14:00 Saturday - - Sunday - - Observations/Comments Observations/Comments Office name: IMPC codel: Name: Function: SYDNEY GATEWAY FACILITY - SAL Mr MANAGER Address: PO BOX 325 GRANVILLE NSW 2142 AUSTRALIA Tel: 1: (+612)92043405 2: (+) Fax: (+612)92043462 E-Mail: AUSYDD vnsgf.nsw@auspost.com.au Hours of service and days(s) on which the OE is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 06:00-12:00 12:01-21:51 Tuesday 06:00-12:00 12:01-21:51 Wednesday 06:00-12:00 12:01-21:51 Thursday 06:00-12:00 12:01-21:51 Friday 06:00-12:00 12:01-21:51 Saturday - - Sunday - - Office name: IMPC codel: Name: Function: BRISBANE GATEWAY FACILITY Mr Manager Address: 25/27 Qantas Drive Eagle Farm QLD 4007 AUSTRALIA Tel: 1: (+617)30007080 2: (+617)30007078 Fax: (+617)30007079 E-Mail: AUBNEA vnsgf.nsw@auspost.com.au Hours of service and days(s) on which the OE is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Observations/Comments Office name: IMPC codel: Name: Function: SYDNEY GATEWAY FACILITY - SURFACE Mr Manager Address: PO BOX 325 GRANVILLE NSW 2142 AUSTRALIA Tel: 1: (+612)92043405 2: (+) Fax: (+612)92043460 E-Mail: AUSYDE vnsgf.nsw@auspost.com.au Hours of service and days(s) on which the OE is operating Opening Hours (Local) Page 6 of 33

Parcel Post Compendium Online Day Opening hours 1 Opening hours 2 Monday 06:00-12:00 12:01-21:51 Tuesday 06:00-12:00 12:01-21:51 Wednesday 06:00-12:00 12:01-21:51 Thursday 06:00-12:00 12:01-21:51 Friday 06:00-12:00 12:01-21:51 Saturday - - Sunday - - Observations/Comments The 'Sydney Gateway Facility - Surface' is the sole international entry and exit gateway within Australia for surface mail. Office name: IMPC codel: Name: Function: MELBOURNE GATEWAY FACILITY - SAL Mr Manager Address: 11-23 APAC DRIVE MELBOURNE AIRPORT VIC 3045 AUSTRALIA Tel: 1: (+613)99201161 2: (+613)99201162 Fax: (+613)99201164 E-Mail: AUMELD vnmgf.vic@auspost.com.au Hours of service and days(s) on which the OE is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 06:00-12:00 12:01-16:00 Tuesday 06:00-12:00 12:01-16:00 Wednesday 06:00-12:00 12:01-16:00 Thursday 06:00-12:00 12:01-16:00 Friday 06:00-12:00 12:01-16:00 Saturday - - Sunday - - Observations/Comments Hours of service and days(s) on which the OE is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 06:00-12:00 12:01-14:00 Tuesday 06:00-12:00 12:01-14:00 Wednesday 06:00-12:00 12:01-14:00 Thursday 06:00-12:00 12:01-14:00 Friday 06:00-12:00 12:01-14:00 Saturday - - Sunday - - Observations/Comments Office name: IMPC codel: Name: Function: BRISBANE GATEWAY FACILITY - SAL Mr Manager Address: 25/27 QANTAS DRIVE EAGLE FARM QLD 4007 AUSTRALIA Tel: 1: (+617)30007080 2: (+617)30007078 Fax: (+617)30007079 E-Mail: AUBNED vnsgf.nsw@auspost.com.au Hours of service and days(s) on which the OE is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 08:00-12:00 12:01-16:35 Tuesday 08:00-12:00 12:01-16:35 Wednesday 08:00-12:00 12:01-16:35 Thursday 08:00-12:00 12:01-16:35 Friday 08:00-12:00 12:01-16:35 Saturday - - Sunday - - Office name: IMPC codel: Name: Function: PERTH GATEWAY FACILITY - SAL Mr Manager Address: UNITS 2-5 71 AFFLECK RD PERTH INTERNATIONAL AIRPORT WA 6105 AUSTRALIA Tel: 1: (+618)92374672 2: (+) Fax: (+618)92374708 E-Mail: AUPERD vnmgf.vic@auspost.com.au Observations/Comments Page 7 of 33

Parcel Post Compendium Online Office name: IMPC codel: Name: Function: DARWIN MAIL CENTRE - AIR Mr Manager Address: 354 STUART HWY WINNELLIE NT 0821 AUSTRALIA Tel: 1: (+) 2: (+) Fax: (+) E-Mail: AUDRWA vnsgf.nsw@auspost.com.au Hours of service and days(s) on which the OE is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 08:00-12:00 12:01-16:35 Tuesday 08:00-12:00 12:01-16:35 Wednesday 08:00-12:00 12:01-16:35 Thursday 08:00-12:00 12:01-16:35 Friday 08:00-12:00 12:01-16:35 Saturday - - Sunday - - Observations/Comments Darwin Mail Centre despatch Outbound Air Parcels only. Delivery standards 46-47 See the annexes. Barcode 48 Barcode sample used on all outward international postal parcels. Page 8 of 33

Parcel delivery standards - Air parcel OE Name Brisbane IMPC Code AUBNEA Tel (+617)30007078 Fax (+617)30007079 Hours of operation Mon-Fri 08:30-16:30 From the airport of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Mon 00:00-11:00 Thu Fri Mon+1 Tue+1 Wed+1 Thu+1 Fri+1 Mon+2 Wed+2 Mon 11:01-23:59 Fri Mon+1 Tue+1 Wed+1 Thu+1 Fri+1 Mon+2 Tue+2 Thu+2 Tue 00:00-11:00 Fri Mon Tue+1 Wed+1 Thu+1 Fri+1 Mon+1 Tue+2 Thu+2 Tue 11:01-23:59 Mon Tue+1 Wed+1 Thu+1 Fri+1 Mon+1 Tue+2 Wed+2 Fri+2 Wed 00:00-11:00 Mon Tue Wed+1 Thu+1 Fri+1 Mon+1 Tue+1 Wed+2 Fri+2 Wed 11:01-23:59 Tue Wed+1 Thu+1 Fri+1 Mon+1 Tue+1 Wed+2 Thu+2 Mon+2 Thu 00:00-11:00 Tue Wed Thu+1 Fri+1 Mon+1 Tue+1 Wed+1 Thu+2 Mon+2 Thu 11:01-23:59 Wed Thu+1 Fri+1 Mon+1 Tue+1 Wed+1 Thu+2 Fri+2 Tue+2 Fri 00:00-11:00 Wed Thu Fri+1 Mon+1 Tue+1 Wed+1 Thu+1 Fri+2 Tue+2 Fri 11:01-23:59 Thu Fri+1 Mon+1 Tue+1 Wed+1 Thu+1 Fri+2 Mon+2 Wed+2 Sat 00:00-23:59 Thu Fri Mon+1 Tue+1 Wed+1 Thu+1 Fri+1 Mon+2 Wed+2 Sun 00:00-23:59 Thu Fri Mon+1 Tue+1 Wed+1 Thu+1 Fri+1 Mon+2 Wed+2 Definition of zones Zone 1: 2484-2494,4000-4370,4373-4381,4400-4405,4500-4580,4600-4610,4614-4618,9000-9919 Zone 2: 1000-1920, 2000-2239, 2555-2574, 2740-2786 4518-4519, 4550-4580, 4600-4601, 9900-9919 4581-4599, 4619-4676 4350-4370, 4373-4381, 4400-4405, 4602-4610, 4614-4618, 9880-9899 4371-4372, 4382-4399, 4406-4499, 4611-4613 Zone 3: Brisbane Metro Sydney Metro, Qld Near Country Page 9 of 33

1921-1999, 2240-2483, 2500-2554, 2575-2599, 2621-2647, 2649-2714, 2716, 2720-2730, 2787-2880, 0200-0299, 2600-2620, 2900-2920, 3000-3210, 3335-3341, 3425-3443, 3750-3811, 3910-3920, 3926-3944, 3972-3978, 3980-3983, 3211-3220,3350,3353-3356,3550,3552-3556,3825-3830,3838-3846, 8000-8899, 4724-4870, 4872-4873, 4877-4888, 9940-9998 Zone 4: NSW Country, Canberra Metro, Melbourne Metro, Vic Near Country, Qld Far Country 2648, 2715-2716, 2717-2719, 2731-2739, 3221-3334, 3342-3349, 3351-3352, 3357-3424, 3444-3549, 3551, 3557-3749, 3812-3824, 3831-3837, 3847-3909, 3921-3925, 3945-3971, 3979, 3984-3999, 4871, 4874-4876, 4889-4899, 5000-5199, 5800-5999, 5200-5261, 5264-5266, 5300-5310, 5350-5356, 5360-5413, 5450-5472, 5500-5522, 5550-5599, 7000-7150, 7152-7254, 7258-7999 Vic Country, Far Nth Qld, Adelaide Metro, SA Near Country, Tasmania Zone 5: 0800-0821,0823-0834, 5262-5263, 5267-5299, 5311-5349, 5357-5359, 5414-5449, 5473-5499, 5523-5549, 5600-5749, 6000-6214,6800-6999 Darwin City/Subs, SA Country, Perth Metro Zone 6: 6215-6536, 6538-6637 WA Country Zone 7: 6537, 6638-6646, 6701-6707, 6710-6714, 6716-6718, 6720-6723, 6751-6762, 6725-6743, 6765-6770 WA Country Far Zone 8: 0870-0871 Alice Springs Zone 9 0822, 0835-0869, 0872-0999, 7255-7257 NT Other, Tasmania Remote Arrival at office of exchange: 16:00 Customs clearance times: Items subject to customs duty: Items not subject to customs duty: Longer delivery times will apply to items subject to border agency Control (Customs and\or Quarrantine 10+ Hours 6 Hrs Page 10 of 33

Comments: Page 11 of 33

Parcel delivery standards - Air parcel OE Name MELBOURNE IMPC Code AUMELA Tel (+613)99201701 Fax (+613)99201703 Hours of operation Mon-Sun: 07:00-16:00 From the airport of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Mon 00:00-11:00 Thu Fri Mon+1 Tue+1 Wed+1 Thu+1 Fri+1 Mon+2 Wed+2 Mon 11:01-23:59 Fri Mon+1 Tue+1 Wed+1 Thu+1 Fri+1 Mon+2 Tue+2 Thu+2 Tue 00:00-11:00 Fri Mon Tue+1 Wed+1 Thu+1 Fri+1 Mon+1 Tue+2 Thu+2 Tue 11:01-23:59 Mon Tue+1 Wed+1 Thu+1 Fri+1 Mon+1 Tue+2 Wed+2 Fri+2 Wed 00:00-11:00 Mon Tue Wed+1 Thu+1 Fri+1 Mon+1 Tue+1 Wed+2 Fri+2 Wed 11:01-23:59 Tue Wed+1 Thu+1 Fri+1 Mon+1 Tue+1 Wed+2 Thu+2 Mon+2 Thu 00:00-11:00 Tue Wed Thu+1 Fri+1 Mon+1 Tue+1 Wed+1 Thu+2 Mon+2 Thu 11:01-23:59 Wed Thu+1 Fri+1 Mon+1 Tue+1 Wed+1 Thu+2 Fri+2 Tue+2 Fri 00:00-11:00 Wed Thu Fri+1 Mon+1 Tue+1 Wed+1 Thu+1 Fri+2 Tue+2 Fri 11:01-23:59 Thu Fri+1 Mon+1 Tue+1 Wed+1 Thu+1 Fri+2 Mon+2 Wed+2 Sat 00:00-23:59 Thu Fri Mon+1 Tue+1 Wed+1 Thu+1 Fri+1 Mon+2 Wed+2 Sun 00:00-23:59 Thu Fri Mon+1 Tue+1 Wed+1 Thu+1 Fri+1 Mon+2 Wed+2 Definition of zones Zone 1: 3000-3210, 3335-3341, 3425-3443, 3750-3811, 3910-3920, 3926-3944, 3972-3978, 3980-3983, 8000-8899, 3211-3220,3350,3353-3356,3550,3552-3556,3825-3830,3838-3846 Zone 2: 1000-1920, 2000-2239, 2555-2574, 2740-2786, 0200-0299, 2600-2620, 2900-2920, 2648, 2715-2716, 2717-2719, 2731-2739, 3221-3334, 3342-3349, 3351-3352, 3357-3424, 3444-3549, 3551, 3557-3749, 3812-3824, 3831-3837, 3847-3909, 3921-3925, 3945-3971, 3979, 3984-3999, 5000-5199, 5800-5999, 5200-5261, 5264-5266, 5300-5310, 5350-5356, 5360-5413, 5450-5472, 5500-5522, 5550-5599, 7000-7150, 7152-7254, 7258-7999 Melbourne Metro, Vic Near Country Sydney Metro, Canberra Metro, Vic Country, Adelaide Metro, SA Near Country, Tasmania Page 12 of 33

Zone 3: 1921-1999, 2240-2483, 2500-2554, 2575-2599, 2621-2647, 2649-2714, 2716, 2720-2730, 2787-2880, 2484-2494, 4000-4370, 4373-4381, 4400-4405, 4500-4580, 4600-4610, 4614-4618, 9000-9919, 5262-5263, 5267-5299, 5311-5349, 5357-5359, 5414-5449, 5473-5499, 5523-5549, 5600-5749 Zone 4: NSW Country, Brisbane Metro, SA Country 4371-4372, 4382-4399, 4406-4499, 4581-4599, 4611 4613, 4619-4723, 9920-9939, 6000-6214,6800-6999 Qld Near Country, Perth Metro Zone 5: 0800-0821,0823-0834, 0870-0871, 4724-4870, 4872-4873, 4877-4888, 9940-9998 Darwin City/Subs, Alice Springs, Qld Far Country Zone 6: 6215-6536, 6538-6637 WA Country near Zone 7: 6537, 6638-6646, 6701-6707, 6710-6714, 6716-6718, 6720-6723, 6751-6762 WA Country Zone 8: 6725-6743, 6765-6770 WA Country Far, Zone 9 0822, 0835-0869, 0872-0999, 4871, 4874-4876, 4889-4899, 7255-7257 NT Other, Far Nth Qld,Tasmania Remote Arrival at office of exchange: 18:00 Customs clearance times: Items subject to customs duty: Items not subject to customs duty: Longer delivery times will apply to items subject to border agency Control (Customs and\or Quarrantine 10+ Hours 6 Hours Comments: Page 13 of 33

Parcel delivery standards - Air parcel OE Name PERTH IMPC Code AUPERA Tel (+618)92374629 Fax (+618)92374608 Hours of operation Sun-Fri 07:30-16:30 From the airport of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Mon 00:00-11:00 Thu Fri Mon+1 Tue+1 Wed+1 Thu+1 Fri+1 Mon+2 Wed+2 Mon 11:01-23:59 Fri Mon+1 Tue+1 Wed+1 Thu+1 Fri+1 Mon+2 Tue+2 Thu+2 Tue 00:00-11:00 Fri Mon Tue+1 Wed+1 Thu+1 Fri+1 Mon+1 Tue+2 Thu+2 Tue 11:01-23:59 Mon Tue+1 Wed+1 Thu+1 Fri+1 Mon+1 Tue+2 Wed+2 Fri+2 Wed 00:00-11:00 Mon Tue Wed+1 Thu+1 Fri+1 Mon+1 Tue+1 Wed+2 Fri+2 Wed 11:01-23:59 Tue Wed+1 Thu+1 Fri+1 Mon+1 Tue+1 Wed+2 Thu+2 Mon+2 Thu 00:00-11:00 Tue Wed Thu+1 Fri+1 Mon+1 Tue+1 Wed+1 Thu+2 Mon+2 Thu 11:01-23:59 Wed Thu+1 Fri+1 Mon+1 Tue+1 Wed+1 Thu+2 Fri+2 Tue+2 Fri 00:00-11:00 Wed Thu Fri+1 Mon+1 Tue+1 Wed+1 Thu+1 Fri+2 Tue+2 Fri 11:01-23:59 Thu Fri+1 Mon+1 Tue+1 Wed+1 Thu+1 Fri+2 Mon+2 Wed+2 Sat 00:00-23:59 Thu Fri Mon+1 Tue+1 Wed+1 Thu+1 Fri+1 Mon+2 Wed+2 Sun 00:00-23:59 Thu Fri Mon+1 Tue+1 Wed+1 Thu+1 Fri+1 Mon+2 Wed+2 Definition of zones Zone 1: 6000-6214,6800-6999 Perth Metro Zone 2: 6215-6536, 6538-6637 WA Country Zone 3: 5000-5199, 5800-5999, 5200-5261, 5264-5266, 5300-5310, 5350-5356, 5360-5413, 5450-5472, 5500-5522, 5550-5599, 6537, 6638-6646, 6701-6707, 6710-6714, 6716-6718, 6720-6723, 6751-6762, 6725-6743, 6765-6770 Adelaide Metro, SA Near Country, WA Country Far Zone 4: Page 14 of 33

1000-1920, 2000-2239, 2555-2574, 2740-2786, 3000-3210, 3335-3341, 3425-3443, 3750-3811, 3910-3920, 3926-3944, 3972-3978, 3980-3983, 8000-8899, 3211-3220,3350,3353-3356,3550,3552-3556,3825-3830,3838-3846, 5262-5263, 5267-5299, 5311-5349, 5357-5359, 5414-5449, 5473-5499, 5523-5549, 5600-5749 Sydney Metro, Melbourne Metro, Vic Near Country, SA Country Zone 5: 0800-0821,0823-0834, 0870-0871, 1921-1999, 2240-2483, 2500-2554, 2575-2599, 2621-2647, 2649-2714, 2716, 2720-2730, 2787-2880, 0200-0299, 2600-2620, 2900-2920, 2648, 2715-2716, 2717-2719, 2731-2739, 3221-3334, 3342-3349, 3351-3352, 3357-3424, 3444-3550, 3551, 3557-3749, 3750-3811, 3812-3824, 3831-3837, 3847-3909, 3921-3925, 3945-3971, 3979, 3984-3999, 2484-2494, 4000-4370, 4373-4381, 4400-4405, 4500-4580, 4600-4610, 4614-4618, 9000-9919, 4371-4372, 4382-4399, 4406-4499, 4581-4599, 4611 4613, 4619-4723, 900-9013, 9400-9599, 7000-7150, 7152-7254, 7258-7999 Zone 6: Darwin City/Subs, Alice Springs, NSW Country, Canberra Metro, Vic Country, Brisbane Metro, Qld Near Country, Tasmania 2580, 4371-4372, 4382-4399, 4406-4499, 4581-4599, 4611-4613, 4619-4676, 4677-4723, 7255-7257,0800-0834, 0835-0869, Qld Far Country, Far Nth Qld, Tasmania Remote, NT Other Zone 7: 4724-4870, 4872-4873, 4877-4888, 4871, 4874-4876, 4619-4676, 4677-4723, 0835-0870, 0999, 9014-9299, 9700-9799, 9880-9899, 9900-9919 Qld Far Country, Far Nth Qld, Tasmania Remote, NT Other Zone 8: 4889-4892, 4893-4899, 7258-7999, Qld Far Country, Far Nth Qld, Tasmania Remote, NT Other Zone 9 44874-4876, 4892, 7255-7257, 0822, 0835-0869, 0872-0999 Qld Far Country, Far Nth Qld, Tasmania Remote, NT Other Arrival at office of exchange: 13:00 Customs clearance times: Items subject to customs duty: Longer delivery times will apply to items subject to border agency Control (Customs and\or Quarrantine 10+ Hours Page 15 of 33

Items not subject to customs duty: 6 Hours Comments: Page 16 of 33

Parcel delivery standards - Air parcel OE Name SYDNEY IMPC Code AUSYDA Tel (+612)95821000 Fax (+612)95821023 Hours of operation Sun-Fri 06:30-21:30 & Sat 08:00-15:30 From the airport of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Mon 00:00-11:00 Thu Fri Mon+1 Tue+1 Wed+1 Thu+1 Fri+1 Mon+2 Wed+2 Mon 11:01-23:59 Fri Mon+1 Tue+1 Wed+1 Thu+1 Fri+1 Mon+2 Tue+2 Thu+2 Tue 00:00-11:00 Fri Mon Tue+1 Wed+1 Thu+1 Fri+1 Mon+1 Tue+2 Thu+2 Tue 11:01-23:59 Mon Tue+1 Wed+1 Thu+1 Fri+1 Mon+1 Tue+2 Wed+2 Fri+2 Wed 00:00-11:00 Mon Tue Wed+1 Thu+1 Fri+1 Mon+1 Tue+1 Wed+2 Fri+2 Wed 11:01-23:59 Tue Wed+1 Thu+1 Fri+1 Mon+1 Tue+1 Wed+2 Thu+2 Mon+2 Thu 00:00-11:00 Tue Wed Thu+1 Fri+1 Mon+1 Tue+1 Wed+1 Thu+2 Mon+2 Thu 11:01-23:59 Wed Thu+1 Fri+1 Mon+1 Tue+1 Wed+1 Thu+2 Fri+2 Tue+2 Fri 00:00-11:00 Wed Thu Fri+1 Mon+1 Tue+1 Wed+1 Thu+1 Fri+2 Tue+2 Fri 11:01-23:59 Thu Fri+1 Mon+1 Tue+1 Wed+1 Thu+1 Fri+2 Mon+2 Wed+2 Sat 00:00-23:59 Thu Fri Mon+1 Tue+1 Wed+1 Thu+1 Fri+1 Mon+2 Wed+2 Sun 00:00-23:59 Thu Fri Mon+1 Tue+1 Wed+1 Thu+1 Fri+1 Mon+2 Wed+2 Definition of zones Zone 1: 200-299, 1000-1920, 2000-2239, 2555-2574, 2600-2620, 2740-2786, 2900-2920 Sydney Metro, Canberra Metro Zone 2: 1921-1999, 2240-2483, 2484-2494, 2500-2554, 2575-2599, 2621-2647, 2649-2714, 2716, 2720-2730, 2787-2880, 3000-3210, 3335-3341, 3425-3443, 3750-3811, 3910-3920, 3926-3944, 3972-3978, 3980-3983, 8000-8899, 3211-3220,3350,3353-3356,3550,3552-3556,3825-3830,3838-3846, 4000-4370, 4373-4381, 4400-4405, 4500-4580, 4600-4610, 4614-4618, 9000-9919 Zone 3: NSW Country,Melbourne Metro, Vic Near Country, Brisbane Metro Page 17 of 33

2648, 2715, 2717-2719, 2731-2739, 3221-3334, 3342-3349, 3351-3352, 3357-3424, 3444-3549, 3551, 3557-3749, 3812-3824, 3831-3837, 3847-3909, 3921-3925, 3945-3971, 3979, 3984-3999, 4371-4372, 4382-4399, 4406-4499, 4581-4599, 4611-4613, 4619-4723, 9920-9939, 5000-5199, 5800-5999, 5200-5261, 5264-5266, 5300-5310, 5350-5356, 5360-5413, 5450-5472, 5500-5522, 5550-5599 Zone 4: Vic Country, Qld Near Country, Adelaide Metro, SA Near Country 4724-4870, 4872-4873, 4877-4888, 9940-9998, 5262-5263, 5267-5299, 5311-5349, 5357-5359, 5414-5449, 5473-5499, 5523-5549, 5600-5749, 6000-6214,6800-6999, 7000-7150, 7152-7254, 7258-7999 Qld Far Country, SA Country, Perth Metro, Tasmania Zone 5: 0800-0821,0823-0834 Darwin City/Subs Zone 6: 4871, 4889-4891, 4893-4899, 5800-5999, 6215-6229, 6230-6233, 6234-6299, 6300-6399, 6400-6536. 6538-6637, 9400-9599, 9700-9799, 9880-9899, 9900-9919 WA Country Near, QLD Country Zone 7: 6537, 6638-6646, 6701-6707, 6710-6714, 6716-6718, 6720-6723, 6751-6762 WA Country, Zone 8: 870-871, 6725-6743, 6765-6770 Alice Springs, WA Country Far, Zone 9 822, 835-869, 872-999, 4874-4876, 4892, 7255-7257 NT Other, Tasmania Remote QLD Country Far Arrival at office of exchange: 19:00 Customs clearance times: Items subject to customs duty: Items not subject to customs duty: Longer delivery times will apply to items subject to border agency Control (Customs and\or Quarrantine 10+ Hours 6 Hours Page 18 of 33

Comments: Page 19 of 33

Parcel delivery standards - Surface parcel OE Name BRISBANE - SAL IMPC Code AUBNED Tel (+617)30007079 Fax (+617)30007079 Hours of operation Mon-Fri 08:30-16:30 From the airport/port/office of exchange of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Mon 00:00-11:00 Fri Mon+1 Tue+1 Wed+1 Thu+1 Fri+1 Mon+2 Tue+2 Thu+2 Mon 11:01-23:59 Mon+1 Tue+1 Wed+1 Thu+1 Fri+1 Mon+2 Tue+2 Wed+2 Fri+2 Tue 00:00-11:00 Mon Tue+1 Wed+1 Thu+1 Fri+1 Mon+1 Tue+2 Wed+2 Fri+2 Tue 11:01-23:59 Tue+1 Wed+1 Thu+1 Fri+1 Mon+1 Tue+2 Wed+2 Thu+2 Mon+2 Wed 00:00-11:00 Tue Wed+1 Thu+1 Fri+1 Mon+1 Tue+1 Wed+2 Thu+2 Mon+2 Wed 11:01-23:59 Wed+1 Thu+1 Fri+1 Mon+1 Tue+1 Wed+2 Thu+2 Fri+2 Tue+2 Thu 00:00-11:00 Wed Thu+1 Fri+1 Mon+1 Tue+1 Wed+1 Thu+2 Fri+2 Tue+2 Thu 11:01-23:59 Thu+1 Fri+1 Mon+1 Tue+1 Wed+1 Thu+2 Fri+2 Mon+2 Wed+2 Fri 00:00-11:00 Thu Fri+1 Mon+1 Tue+1 Wed+1 Thu+1 Fri+2 Mon+2 Wed+2 Fri 11:01-23:59 Fri+1 Mon+1 Tue+1 Wed+1 Thu+1 Fri+2 Mon+2 Tue+2 Thu+2 Sat 00:00-23:59 Fri Mon+1 Tue+1 Wed+1 Thu+1 Fri+1 Mon+2 Tue+2 Thu+2 Sun 00:00-23:59 Fri Mon+1 Tue+1 Wed+1 Thu+1 Fri+1 Mon+2 Tue+2 Thu+2 Definition of zones Zone 1: 2484-2494,4000-4370,4373-4381,4400-4405,4500-4580,4600-4610,4614-4618,9000-9919 Zone 2: 1000-1920, 2000-2239, 2555-2574, 2740-2786 4518-4519, 4550-4580, 4600-4601, 9900-9919 4581-4599, 4619-4676 4350-4370, 4373-4381, 4400-4405, 4602-4610, 4614-4618, 9880-9899 4371-4372, 4382-4399, 4406-4499, 4611-4613 Zone 3: Brisbane Metro Sydney Metro, Qld Near Country Page 20 of 33

1921-1999, 2240-2483, 2500-2554, 2575-2599, 2621-2647, 2649-2714, 2716, 2720-2730, 2787-2880, 0200-0299, 2600-2620, 2900-2920, 3000-3210, 3335-3341, 3425-3443, 3750-3811, 3910-3920, 3926-3944, 3972-3978, 3980-3983, 3211-3220,3350,3353-3356,3550,3552-3556,3825-3830,3838-3846, 8000-8899, 4724-4870, 4872-4873, 4877-4888, 9940-9998 Zone 4: NSW Country, Canberra Metro, Melbourne Metro, Vic Near Country, Qld Far Country 648, 2715-2716, 2717-2719, 2731-2739, 3221-3334, 3342-3349, 3351-3352, 3357-3424, 3444-3549, 3551, 3557-3749, 3812-3824, 3831-3837, 3847-3909, 3921-3925, 3945-3971, 3979, 3984-3999, 4871, 4874-4876, 4889-4899, 5000-5199, 5800-5999, 5200-5261, 5264-5266, 5300-5310, 5350-5356, 5360-5413, 5450-5472, 5500-5522, 5550-5599, 7000-7150, 7152-7254, 7258-7999 Vic Country, Far Nth Qld, Adelaide Metro, SA Near Country, Tasmania Zone 5: 0800-0821,0823-0834, 5262-5263, 5267-5299, 5311-5349, 5357-5359, 5414-5449, 5473-5499, 5523-5549, 5600-5749, 6000-6214,6800-6999 Darwin City/Subs, SA Country, Perth Metro Zone 6: 6215-6536, 6538-6637 WA Country Zone 7: 6537, 6638-6646, 6701-6707, 6710-6714, 6716-6718, 6720-6723, 6751-6762, 6725-6743, 6765-6770 WA Country Far Zone 8: 0870-0871 Alice Springs Zone 9 0822, 0835-0869, 0872-0999, 7255-7257 NT Other, Tasmania Remote Arrival at office of exchange: 16:00 Customs clearance times: Items subject to customs duty: Items not subject to customs duty: Longer delivery times will apply to items subject to border agency Control (Customs and\or Quarrantine 10+ Hours 6 Hours Page 21 of 33

Comments: Page 22 of 33

Parcel delivery standards - Surface parcel OE Name MELBOURNE - SAL IMPC Code AUMELD Tel (+613)99201701 Fax (+613)99201703 Hours of operation Mon-Friday 07:00-16:00 From the airport/port/office of exchange of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Mon 00:00-11:00 Fri Mon+1 Tue+1 Wed+1 Thu+1 Fri+1 Mon+2 Tue+2 Thu+2 Mon 11:01-23:59 Mon+1 Tue+1 Wed+1 Thu+1 Fri+1 Mon+2 Tue+2 Wed+2 Fri+2 Tue 00:00-11:00 Mon Tue+1 Wed+1 Thu+1 Fri+1 Mon+1 Tue+2 Wed+2 Fri+2 Tue 11:01-23:59 Tue+1 Wed+1 Thu+1 Fri+1 Mon+1 Tue+2 Wed+2 Thu+2 Mon+2 Wed 00:00-11:00 Tue Wed+1 Thu+1 Fri+1 Mon+1 Tue+1 Wed+2 Thu+2 Mon+2 Wed 11:01-23:59 Wed+1 Thu+1 Fri+1 Mon+1 Tue+1 Wed+2 Thu+2 Fri+2 Tue+2 Thu 00:00-11:00 Wed Thu+1 Fri Mon+1 Tue+1 Wed+1 Thu+2 Fri+2 Tue+2 Thu 11:01-23:59 Thu+1 Fri+1 Mon+1 Tue+1 Wed+1 Thu+2 Fri+2 Mon+2 Wed+2 Fri 00:00-11:00 Thu Fri+1 Mon+1 Tue+1 Wed+1 Thu+1 Fri+2 Mon+2 Wed+2 Fri 11:01-23:59 Fri+1 Mon+1 Tue+1 Wed+1 Thu+1 Fri+2 Mon+2 Tue+2 Thu+2 Sat 00:00-11:00 Fri Mon+1 Tue+1 Wed+1 Thu+1 Fri+1 Mon+2 Tue+2 Thu+2 Sun 11:01-23:59 Fri Mon+1 Tue+1 Wed+1 Thu+1 Fri+1 Mon+2 Tue+2 Thu+2 Definition of zones Zone 1: 3000-3210, 3335-3341, 3425-3443, 3750-3811, 3910-3920, 3926-3944, 3972-3978, 3980-3983, 8000-8899, 3211-3220,3350,3353-3356,3550,3552-3556,3825-3830,3838-3846 Zone 2: 1000-1920, 2000-2239, 2555-2574, 2740-2786, 0200-0299, 2600-2620, 2900-2920, 2648, 2715-2716, 2717-2719, 2731-2739, 3221-3334, 3342-3349, 3351-3352, 3357-3424, 3444-3549, 3551, 3557-3749, 3812-3824, 3831-3837, 3847-3909, 3921-3925, 3945-3971, 3979, 3984-3999, 5000-5199, 5800-5999, 5200-5261, 5264-5266, 5300-5310, 5350-5356, 5360-5413, 5450-5472, 5500-5522, 5550-5599, 7000-7150, 7152-7254, 7258-7999 Melbourne Metro, Vic Near Country Sydney Metro, Canberra Metro, Vic Country, Adelaide Metro, SA Near Country, Tasmania Page 23 of 33

Zone 3: 1921-1999, 2240-2483, 2500-2554, 2575-2599, 2621-2647, 2649-2714, 2716, 2720-2730, 2787-2880, 2484-2494, 4000-4370, 4373-4381, 4400-4405, 4500-4580, 4600-4610, 4614-4618, 9000-9919, 5262-5263, 5267-5299, 5311-5349, 5357-5359, 5414-5449, 5473-5499, 5523-5549, 5600-5749 Zone 4: NSW Country, Brisbane Metro, SA Country 4371-4372, 4382-4399, 4406-4499, 4581-4599, 4611 4613, 4619-4723, 9920-9939, 6000-6214,6800-6999 Qld Near Country, Perth Metro Zone 5: 0800-0821,0823-0834, 0870-0871, 4724-4870, 4872-4873, 4877-4888, 9940-9998 Darwin City/Subs, Alice Springs, Qld Far Country Zone 6: 6215-6536, 6538-6637 WA Country near Zone 7: 6537, 6638-6646, 6701-6707, 6710-6714, 6716-6718, 6720-6723, 6751-6762 WA Country Zone 8: 6725-6743, 6765-6770 WA Country Far, Zone 9 0822, 0835-0869, 0872-0999, 4871, 4874-4876, 4889-4899, 7255-7257 NT Other, Far Nth Qld,Tasmania Remote Arrival at office of exchange: 18:00 Customs clearance times: Items subject to customs duty: Items not subject to customs duty: Longer delivery times will apply to items subject to border agency Control (Customs and\or Quarrantine 10+ hours 6 Hours Comments: Page 24 of 33

Parcel delivery standards - Surface parcel OE Name PERTH - SAL IMPC Code AUPERD Tel (+618)92374629 Fax (+618)92374608 Hours of operation Sun-Fri 07:30-16:30 From the airport/port/office of exchange of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Mon 00:00-11:00 Fri Mon+1 Tue+1 Wed+1 Thu+1 Fri+1 Mon+2 Tue+2 Thu+2 Mon 11:01-23:59 Mon+1 Tue+1 Wed+1 Thu+1 Fri+1 Mon+2 Tue+2 Wed+2 Fri+2 Tue 00:00-11:00 Mon Tue+1 Wed+1 Thu+1 Fri+1 Mon+1 Tue+2 Wed+2 Fri+2 Tue 11:01-23:59 Tue+1 Wed+1 Thu+1 Fri+1 Mon+1 Tue+2 Wed+2 Thu+2 Mon+2 Wed 00:00-11:00 Tue Wed+1 Thu+1 Fri+1 Mon+1 Tue+1 Wed+2 Thu+2 Mon+2 Wed 11:01-23:59 Wed+1 Thu+1 Fri+1 Mon+1 Tue+1 Wed+2 Thu+2 Fri+2 Tue+2 Thu 00:00-11:00 Wed Thu+1 Fri+1 Mon+1 Tue+1 Wed+1 Thu+2 Fri+2 Tue+2 Thu 11:01-23:59 Thu+1 Fri+1 Mon+1 Tue+1 Wed+1 Thu+2 Fri+2 Mon+2 Wed+2 Fri 00:00-11:00 Thu Fri+1 Mon+1 Tue+1 Wed+1 Thu+1 Fri+2 Mon+2 Wed+2 Fri 11:01-23:59 Fri+1 Mon+1 Tue+1 Wed+1 Thu+1 Fri+2 Mon+2 Tue+2 Thu+2 Sat 00:00-23:59 Fri Mon+1 Tue+1 Wed+1 Thu+1 Fri+1 Mon+2 Tue+2 Thu+2 Sun 00:00-23:59 Fri Mon+1 Tue+1 Wed+1 Thu+1 Fri+1 Mon+2 Tue+2 Thu+2 Definition of zones Zone 1: 6000-6214,6800-6999 Perth Metro Zone 2: 6215-6536, 6538-6637 WA Country Zone 3: 5000-5199, 5800-5999, 5200-5261, 5264-5266, 5300-5310, 5350-5356, 5360-5413, 5450-5472, 5500-5522, 5550-5599, 6537, 6638-6646, 6701-6707, 6710-6714, 6716-6718, 6720-6723, 6751-6762, 6725-6743, 6765-6770 Adelaide Metro, SA Near Country, WA Country Far Zone 4: Page 25 of 33

1000-1920, 2000-2239, 2555-2574, 2740-2786, 3000-3210, 3335-3341, 3425-3443, 3750-3811, 3910-3920, 3926-3944, 3972-3978, 3980-3983, 8000-8899, 3211-3220,3350,3353-3356,3550,3552-3556,3825-3830,3838-3846, 5262-5263, 5267-5299, 5311-5349, 5357-5359, 5414-5449, 5473-5499, 5523-5549, 5600-5749 Sydney Metro, Melbourne Metro, Vic Near Country, SA Country Zone 5: 0800-0821,0823-0834, 0870-0871, 1921-1999, 2240-2483, 2500-2554, 2575-2599, 2621-2647, 2649-2714, 2716, 2720-2730, 2787-2880, 0200-0299, 2600-2620, 2900-2920, 2648, 2715-2716, 2717-2719, 2731-2739, 3221-3334, 3342-3349, 3351-3352, 3357-3424, 3444-3550, 3551, 3557-3749, 3750-3811, 3812-3824, 3831-3837, 3847-3909, 3921-3925, 3945-3971, 3979, 3984-3999, 2484-2494, 4000-4370, 4373-4381, 4400-4405, 4500-4580, 4600-4610, 4614-4618, 9000-9919, 4371-4372, 4382-4399, 4406-4499, 4581-4599, 4611 4613, 4619-4723, 900-9013, 9400-9599, 7000-7150, 7152-7254, 7258-7999 Zone 6: Darwin City/Subs, Alice Springs, NSW Country, Canberra Metro, Vic Country, Brisbane Metro, Qld Near Country, Tasmania 2580, 4371-4372, 4382-4399, 4406-4499, 4581-4599, 4611-4613, 4619-4676, 4677-4723, 7255-7257,0800-0834, 0835-0869, Qld Far Country, Far Nth Qld, Tasmania Remote, NT Other Zone 7: 4724-4870, 4872-4873, 4877-4888, 4871, 4874-4876, 4619-4676, 4677-4723, 0835-0870, 0999, 9014-9299, 9700-9799, 9880-9899, 9900-9919 Qld Far Country, Far Nth Qld, Tasmania Remote, NT Other Zone 8: 4889-4892, 4893-4899, 7258-7999, Qld Far Country, Far Nth Qld, Tasmania Remote, NT Other Zone 9 4874-4876, 4892, 7255-7257, 0822, 0835-0869, 0872-0999 Qld Far Country, Far Nth Qld, Tasmania Remote, NT Other Arrival at office of exchange: 13:00 Customs clearance times: Items subject to customs duty: Longer delivery times will apply to items subject to border agency Control (Customs and\or Quarrantine 10+ hours Page 26 of 33

Items not subject to customs duty: 6 Hours Comments: Page 27 of 33

Parcel delivery standards - Surface parcel OE Name SYDNEY - SAL IMPC Code AUSYDD Tel (+612)95821000 Fax (+612)95821023 Hours of operation Sun-Fri 06:00-21:30 & Sat 0800-15:30 From the airport/port/office of exchange of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Mon 00:00-11:00 Fri Mon+1 Tue+1 Wed+1 Thu+1 Fri+1 Mon+2 Tue+2 Thu+2 Mon 11:01-23:59 Mon+1 Tue+1 Wed+1 Thu+1 Fri+1 Mon+2 Tue+2 Wed+2 Fri+2 Tue 00:00-11:00 Mon Tue+1 Wed+1 Thu+1 Fri+1 Mon+1 Tue+2 Wed+2 Fri+2 Tue 11:01-23:59 Tue+1 Wed+1 Thu+1 Fri+1 Mon+1 Tue+2 Wed+2 Thu+2 Mon+2 Wed 00:00-11:00 Tue Wed+1 Thu+1 Fri+1 Mon+1 Tue+1 Wed+2 Thu+2 Mon+2 Wed 11:01-23:59 Wed+1 Thu+1 Fri+1 Mon+1 Tue+1 Wed+2 Thu+2 Fri+2 Tue+2 Thu 00:00-11:00 Wed Thu+1 Fri+1 Mon+1 Tue+1 Wed+1 Thu+2 Fri+2 Tue+2 Thu 11:01-23:59 Thu+1 Fri+1 Mon+1 Tue+1 Wed+1 Thu+2 Fri+2 Mon+2 Wed+2 Fri 00:00-11:00 Thu Fri+1 Mon+1 Tue+1 Wed+1 Thu+1 Fri+2 Mon+2 Wed+2 Fri 11:01-23:59 Fri+1 Mon+1 Tue+1 Wed+1 Thu+1 Fri+2 Mon+2 Tue+2 Thu+2 Sat 00:00-23:59 Fri Mon+1 Tue+1 Wed+1 Thu+1 Fri+1 Mon+2 Tue+2 Thu+2 Sun 00:00-23:59 Fri Mon+1 Tue+1 Wed+1 Thu+1 Fri+1 Mon+2 Tue+2 Thu+2 Definition of zones Zone 1: 200-299, 1000-1920, 2000-2239, 2555-2574, 2600-2620, 2740-2786, 2900-2920 Sydney Metro, Canberra Metro Zone 2: 1921-1999, 2240-2483, 2484-2494, 2500-2554, 2575-2599, 2621-2647, 2649-2714, 2716, 2720-2730, 2787-2880, 3000-3210, 3335-3341, 3425-3443, 3750-3811, 3910-3920, 3926-3944, 3972-3978, 3980-3983, 8000-8899, 3211-3220,3350,3353-3356,3550,3552-3556,3825-3830,3838-3846, 4000-4370, 4373-4381, 4400-4405, 4500-4580, 4600-4610, 4614-4618, 9000-9919 Zone 3: NSW Country,Melbourne Metro, Vic Near Country, Brisbane Metro Page 28 of 33

2648, 2715, 2717-2719, 2731-2739, 3221-3334, 3342-3349, 3351-3352, 3357-3424, 3444-3549, 3551, 3557-3749, 3812-3824, 3831-3837, 3847-3909, 3921-3925, 3945-3971, 3979, 3984-3999, 4371-4372, 4382-4399, 4406-4499, 4581-4599, 4611-4613, 4619-4723, 9920-9939, 5000-5199, 5800-5999, 5200-5261, 5264-5266, 5300-5310, 5350-5356, 5360-5413, 5450-5472, 5500-5522, 5550-5599 Zone 4: Vic Country, Qld Near Country, Adelaide Metro, SA Near Country 4724-4870, 4872-4873, 4877-4888, 9940-9998, 5262-5263, 5267-5299, 5311-5349, 5357-5359, 5414-5449, 5473-5499, 5523-5549, 5600-5749, 6000-6214,6800-6999, 7000-7150, 7152-7254, 7258-7999 Qld Far Country, SA Country, Perth Metro, Tasmania Zone 5: 0800-0821,0823-0834 Darwin City/Subs Zone 6: 4871, 4889-4891, 4893-4899, 5800-5999, 6215-6229, 6230-6233, 6234-6299, 6300-6399, 6400-6536. 6538-6637, 9400-9599, 9700-9799, 9880-9899, 9900-9919 WA Country Near, QLD Country Far Zone 7: 6537, 6638-6646, 6701-6707, 6710-6714, 6716-6718, 6720-6723, 6751-6762 WA Country, Zone 8: 870-871, 6725-6743, 6765-6770 Alice Springs, WA Country Far, Zone 9 822, 835-869, 872-999, 4874-4876, 4892, 7255-7257 NT Other, Tasmania Remote QLD Country Far Arrival at office of exchange: 19:00 Customs clearance times: Items subject to customs duty: Items not subject to customs duty: Longer delivery times will apply to items subject to border agency Control (Customs and\or Quarrantine 10+ hours 6 Hours Page 29 of 33

Comments: Page 30 of 33

Parcel delivery standards - Surface parcel OE Name SYDNEY SEA/SURFACE IMPC Code AUSYDE Tel (+612)92042417 Fax (+612)92043462 Hours of operation Sun-Fri 06:30-21:30 & Sat 08:00-15:30 From the airport/port/office of exchange of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Mon 00:00-11:00 Fri Mon+1 Tue+1 Wed+1 Thu+1 Fri+1 Mon+2 Tue+2 Thu+2 Mon 11:01-23:59 Mon+1 Tue+1 Wed+1 Thu+1 Fri+1 Mon+2 Tue+2 Wed+2 Fri+2 Tue 00:00-11:00 Mon Tue+1 Wed+1 Thu+1 Fri+1 Mon+1 Tue+2 Wed+2 Fri+2 Tue 11:01-23:59 Tue+1 Wed+1 Thu+1 Fri+1 Mon+1 Tue+2 Wed+2 Thu+2 Mon+2 Wed 00:00-11:00 Tue Wed+1 Thu+1 Fri+1 Mon+1 Tue+1 Wed+2 Thu+2 Mon+2 Wed 11:01-23:59 Wed+1 Thu+1 Fri+1 Mon+1 Tue+1 Wed+2 Thu+2 Fri+2 Tue+2 Thu 00:00-11:00 Wed Thu+1 Fri+1 Mon+1 Tue+1 Wed+1 Thu+2 Fri+2 Tue+2 Thu 11:01-23:59 Thu+1 Fri+1 Mon+1 Tue+1 Wed+1 Thu+2 Fri+2 Mon+2 Wed+2 Fri 00:00-11:00 Thu Fri+1 Mon+1 Tue+1 Wed+1 Thu+1 Fri+2 Mon+2 Wed+2 Fri 11:01-23:59 Fri+1 Mon+1 Tue+1 Wed+1 Thu+1 Fri+2 Mon+2 Tue+2 Thu+2 Sat 00:00-23:59 Fri Mon+1 Tue+1 Wed+1 Thu+1 Fri+1 Mon+2 Tue+2 Thu+2 Sun 00:00-23:59 Fri Mon+1 Tue+1 Wed+1 Thu+1 Fri+1 Mon+2 Tue+2 Thu+2 Definition of zones Zone 1: 200-299, 1000-1920, 2000-2239, 2555-2574, 2600-2620, 2740-2786, 2900-2920 Sydney Metro, Canberra Metro Zone 2: 1921-1999, 2240-2483, 2484-2494, 2500-2554, 2575-2599, 2621-2647, 2649-2714, 2716, 2720-2730, 2787-2880, 3000-3210, 3335-3341, 3425-3443, 3750-3811, 3910-3920, 3926-3944, 3972-3978, 3980-3983, 8000-8899, 3211-3220,3350,3353-3356,3550,3552-3556,3825-3830,3838-3846, 4000-4370, 4373-4381, 4400-4405, 4500-4580, 4600-4610, 4614-4618, 9000-9919 Zone 3: NSW Country,Melbourne Metro, Vic Near Country, Brisbane Metro Page 31 of 33

2648, 2715, 2717-2719, 2731-2739, 3221-3334, 3342-3349, 3351-3352, 3357-3424, 3444-3549, 3551, 3557-3749, 3812-3824, 3831-3837, 3847-3909, 3921-3925, 3945-3971, 3979, 3984-3999, 4371-4372, 4382-4399, 4406-4499, 4581-4599, 4611-4613, 4619-4723, 9920-9939, 5000-5199, 5800-5999, 5200-5261, 5264-5266, 5300-5310, 5350-5356, 5360-5413, 5450-5472, 5500-5522, 5550-5599 Zone 4: Vic Country, Qld Near Country, Adelaide Metro, SA Near Country 4724-4870, 4872-4873, 4877-4888, 9940-9998, 5262-5263, 5267-5299, 5311-5349, 5357-5359, 5414-5449, 5473-5499, 5523-5549, 5600-5749, 6000-6214,6800-6999, 7000-7150, 7152-7254, 7258-7999 Qld Far Country, SA Country, Perth Metro, Tasmania Zone 5: 0800-0821,0823-0834 Darwin City/Subs Zone 6: 4871, 4889-4891, 4893-4899, 5800-5999, 6215-6229, 6230-6233, 6234-6299, 6300-6399, 6400-6536. 6538-6637, 9400-9599, 9700-9799, 9880-9899, 9900-9919 WA Country Near, QLD Country Far Zone 7: 6537, 6638-6646, 6701-6707, 6710-6714, 6716-6718, 6720-6723, 6751-6762 WA Country, Zone 8: 870-871, 6725-6743, 6765-6770 Alice Springs, WA Country Far, Zone 9 822, 835-869, 872-999, 4874-4876, 4892, 7255-7257 NT Other, Tasmania Remote QLD Country Far Arrival at office of exchange: 19:00 Customs clearance times: Items subject to customs duty: Items not subject to customs duty: Longer delivery times will apply to items subject to border agency Control (Customs and\or Quarrantine 10+ hours 6 Hours Page 32 of 33

Comments: Last validation date: 2014-09-25 Page 33 of 33