YOU CAN TURN YOUR INTO AWARDS.
LOVE AWARDS? LET US HELP YOU GET MORE. YOUR TABLE OF CONTENTS. Hello, Make the most of your CommBank Awards experience. We re here to help you make the most of Australia s largest credit cards rewards program*. You can keep building up your points balance, then redeem for over,000 items in the Awards program. We also have the latest offers from some of our partners including Flight Centre with a 5,000 Bonus Points offer which is valid until 28 February 208. Do you love shopping at Myer? Don t forget you can redeem your points on the spot for your purchases at any register in-store. Also, see the latest brands and products that are available to redeem from our Awards store including Apple, Fitbit and also a large range of gift cards like Coles or Myer. We have also included the best way to accelerate your Awards points in the guide. That way, you ll know how to build up enough points to treat yourself, or someone else to something special. Start redeeming today! The CommBank Awards Team *Source: Roy Morgan Research, customers 8+ with a rewards/loyalty card in the 2 months to February 207. Overview Your guide to the Awards Program 2 How to earn points Higher points merchants 4 Bonus partners 6 Myer Shop at Myer 8 Travel Travel with Flight Centre 0 Flight Centre promotion Qantas Frequent Flyer 3 Velocity Frequent Flyer 3 Gift cards and merchandise Gift cards 4 Awards store 6 CommBank Awards experience Key program benefits 20 Terms and conditions 22 Page 4 Page 7 Page 7 3
How to earn CommBank Awards points. Awards points earned per dollar spent. Tier American Express Mastercard/Visa Awards up to.5 up to Gold Awards up to 2 up to Platinum Awards up to 2.5 up to Diamond Awards up to 3 up to.25 EARN 0 BONUS PER $ SPENT AT ONSPORT. Shop online at Onsport for your latest fitness accessories and activewear. Visit onsport.com.au/commbank Where can I shop and earn more points using my American Express Card? You ll continue to earn maximum points overseas (in-store or online) and at supermarkets, petrol stations and department stores within Australia. Supermarkets Department Stores Petrol Stations Some retailers may have American Express Card surcharges. onsport.com.au 5
Earn even more points when you shop with our bonus partners. Shop with any of our bonus partners and earn Bonus Points for every dollar you spend on your Awards credit card. Don t forget, points capping doesn t apply to Bonus Points! Bonus Points per $ spent Partner Shopping Shop online at winedirect.com.au and earn 0 Bonus Points per $ spent. 0 onsport TREAT YOURSELF AT OUR BONUS PARTNER..com.au 0 (in-store only) Travel 5 2 Entertainment (online only) 7
SHOP AT MYER WITH COMMBANK AWARDS. How to redeem in-store at Choose what you d like to buy at any Myer store. Head to the register and present your CommBank Awards credit card and ask to Pay with Points. 2 Don t have enough points? Use the points you have and pay the rest with your CommBank Awards credit card. 9
TURN YOUR COMMBANK AWARD INTO TRAVEL. How to redeem at Visit a Flight Centre consultant in-store or call 300 65 033. Ask to Pay with Points when making a booking. Don t have enough points? Use the points you have and pay the rest with your CommBank Awards credit card. 3 You can also redeem your points at these travel retailers: ENJOY 5,000 BONUS. When you book accommodation in-store at Flight Centre before 28 February 208. 4 Head to your local Flight Centre today! Promo code: CBAAG7 4 Terms and conditions apply.
GET CLOSER TO THAT HOLIDAY YOU VE BEEN DREAMING OF. The sky s the limit with your Awards points. You have the flexibility to transfer your points to our airline partners, Qantas or Velocity, to help you get closer to that holiday you ve been waiting for! Qantas Point = 2.5 CommBank Awards points. You must be a Qantas Frequent Flyer member to opt in to Qantas Frequent Flyer Direct and earn Qantas Points. Once you have opted in, all of your Awards points will be automatically transferred to Qantas Points on a monthly basis. 5 Use your Qantas Points to book a Classic Flight Reward on Qantas, Jetstar and more than 50 partner airlines and their affiliates to over,200 destinations globally. Taxes, fees and carrier charges are payable in addition to points required^. To find out more, visit qantas.com/usingpoints. Velocity Frequent Flyer Point = 2.5 CommBank Award points. (Awards and Gold) 2 CommBank Award points. (Platinum and Diamond) Airline Partners. With Velocity, you can earn and redeem Velocity Points in Australia and around the globe. 6 3
REDEEM NOW FOR OUR HUGE RANGE OF GIFT CARDS. From shopping sprees at Myer to sporting goods at Rebel, the basics like groceries at Coles and fuel at Caltex, we ve got Gift Cards with partners that have everything covered. 7 Gift Cards available: Discover our huge range of Gift Cards. $25 Gift Card $50 Gift Card $00 Gift Card $250 Gift Card $500 Gift Card $000 Gift Card 5,700 pts,300 pts 2,000 pts 52,500 pts 05,000 pts 20,000 pts NEED A GIFT IN HOUR? REDEEM FOR AN EMAIL GIFT CARD NOW. For the full range of Email and Mail Gift Cards visit the CommBank Awards website via the CommBank app or NetBank. 7 Points required correct as at October 207 but subject to change. 5
SPOIL YOURSELF OR A LOVED ONE WITH THESE GREAT GIFT IDEAS. With over,000 Awards products available on the Awards Store, you have a variety of different options to redeem your points. Not enough points? Make sure you check out the Points + Pay option. 9 All the latest products at the Awards Store. 7 Great products at the CommBank Awards Store. APPLE Apple Watch Series 3 GPS, RRP $459. From 24,000 pts. FROM 24,000 82,400 Log in to NetBank. Tap or click the icon next to your Awards credit card. Browse Redeem Awards, select your item and then add to cart. ghd PLATINUM Black Styler, RRP $35. 82,400 pts. GLASSHOUSE FRAGRANCES Montego Bay, 350g Coconut and Lime Candle, RRP $42.95. 3,000 pts. HOT PICK Your Awards will be delivered shortly. WEBER BABY Q Portable BBQ LPG Gas BBQ, RRP $39 92,000 pts. SODASTREAM PLAY Drinks Maker, RRP $99.95. 30,500 pts. 7 Points required correct as at October 207 but subject to change. 7
52,300 55,900 AMERICAN TOURISTER Bon Air Medium 66cm Expandable Hardside Suitcase, RRP $279. 52,300 pts. BOSE WAVE SoundTouch Music System IV, RRP $999. 226,700 pts. GO PRO HERO5 Black, RRP $569.95. 55,900 pts. APPLE Apple TV 4K 32GB RPP $249. From 63,00 pts. HOT PICK FITBIT Charge 2, RRP $249. 63,800 pts. APPLE 2-inch MacBook, RRP $,899. From 478,300 pts. NUTRIBULLET RX 700, RRP $399. 02,300 pts. SMEG.7L 50 s Retro Style Aesthetic Electric Kettle, RRP $99. 49,500 pts. 2,200 65,900 MOKI AQUABASS Waterproof Bluetooth Speaker, RRP $69.99. 2,200 pts. LONELY PLANET Kids Boredom Buster, RRP $4.99. 2,300 pts. APPLE New AirPods, RRP $229. 65,900 pts. APPLE ipod Touch 28GB, RRP $449. 6,00 pts. 7,500 7 Points required correct as at October 207 but subject to change. CHIVAS REGAL 2yr old scotch whisky, RRP $79.99. 26,000 pts. BOSE QUIETCOMFORT 35 wireless headphones II, RRP $499.95. 7,500 pts. DELIVERY IS INCLUDED ON ALL AWARDS STORE PURCHASES! 9
MAKE THE MOST OF YOUR COMMBANK AWARDS EXPERIENCE. 0 Pay with Points in-store at Myer on the spot! Treat yourself by redeeming your Awards points at any Myer store across Australia. International travel insurance included. Activate your cover before each trip via the CommBank app or NetBank. Gold, Platinum and Diamond Awards customers receive comprehensive cover for you, your spouse and dependent children. No International Transaction Fees. Platinum and Diamond Awards customers pay no international transaction fees on overseas purchases made with your American Express Card - in-store and online. Turn your points into travel. Redeem your Awards points for flights, hotels, holiday packages, cruises and more, when you book your next trip with Flight Centre. Enjoy extra control at your fingertips. Lock, Block, Limit gives you more ways to control and customise your credit card via the CommBank app or NetBank. 2 Mastercard accepted at 43 million* locations. Your Mastercard is accepted at over 43 million locations worldwide, making it even easier to earn more points. *The Nilson Report, Issue 095 from September 206. Discover Connect by American Express. Enjoy access to great offers, pre-sale tickets, shopping, travel and dining benefits. Earn more points with our bonus partners. Earn Bonus Points for every $ spent on your Awards card at any of our bonus partners. Enjoy Awards sooner, as your Bonus Points aren't capped. $ 2
TERMS AND CONDITIONS. Higher Points Merchants: To earn points at the higher rate, the business must be a Higher Points Merchant, which means a business or organisation in Australia classified as a supermarket, department store or service (petrol) station for the purposes of American Express transactions, excluding any business or organisation paid using an intermediary payment platform, for example, PayPal. CommBank Awards relies on the way a business is classified for American Express transactions to pay Awards points at the higher rate. These classifications are not controlled or set by CommBank Awards and we are not responsible if a business is classified incorrectly or changes its classification. Exceptions may apply if an individual merchant does not accept American Express as a form of payment. 2 Myer: Pay with CommBank Awards points available in-store at Myer only. Ask a Myer team member in-store to check the redeemable value of your points. Some exclusions apply, including using points to pay Myer card accounts, lay-by, purchases at some food and service outlets; and Miele appliances. More information is available at myer.com.au. Points cannot be redeemed for cash. A minimum of 200 points and a maximum of million points redemption per day applies. Refer to the CommBank Awards website, accessible through NetBank, for full terms and conditions. 3 Flight Centre: Minimum redemption of 2,500 Awards points applies. All travel products and offers from Flight Centre Limited are subject to availability and can only be booked by the general public. The redemption of Awards points for travel at Flight Centre Limited is subject to terms and conditions of the CommBank Awards program available at commbank.com.au as well as booking agency online and retail booking terms and conditions. Flight Centre Travel Group Limited (ABN 25003 377 88) trading as Flight Centre, Escape Travel, Student Flights, Travel Associates & Cruiseabout. ATAS - Travel Accredited No. A042. Travel Agent Licence Numbers: WA 9TA 589. 4 Flight Centre offer: A minimum redemption of 2,500 Awards points applies. Book and redeem Awards points towards any accommodation booking (excludes cruise and tour bookings) and receive 5,000 Bonus Points to use towards your booking. Offer applies to new bookings only, made and paid in full between November 207 and 28 February 208. Bonus Points will be awarded instantly. Offer cannot be used to obtain any discounts or Bonus Points after the expiry date. Bonus Points must be applied at time of points redemption. Cannot be used in conjunction with any other offer. Limited to one Bonus Points offer per booking, per customer. Redeemable at Flight Centre Travel Group retail stores within Australia. Offer is non-refundable, non-exchangeable, non-transferable, nonreplaceable and non-redeemable for cash, credit or foreign exchange. 5 Qantas Frequent Flyer: To opt-in to Qantas Frequent Flyer Direct, call 3 66 or visit the Awards website Redeem Travel page. There is a $30 annual opt in fee. As soon as you have opted in to Qantas Frequent Flyer Direct, all CommBank Awards points earned will be automatically transferred to Qantas Points and credited to your Qantas Frequent Flyer account on a monthly basis. It is important to note that any CommBank Awards points earned prior to the date of your opt-in will not be transferred to Qantas Points. You must be a Qantas Frequent Flyer member to earn and redeem Qantas Points. A joining fee may apply. Membership and Qantas Points are subject to the Qantas Frequent Flyer program terms and conditions, available at qantas.com/terms or call 3 3. ^Classic Flight Reward seats are subject to capacity controls, availability is limited and some flights may not have any Classic Flight Reward seats available. The Qantas Points required may vary at the time of booking. Taxes, fees and carrier charges are payable to Qantas (excluding any amounts payable to third parties at the airport) in addition to the Qantas Points required. Status Credits and Qantas Points will not be earned on Classic Flight Rewards. For more information, visit qantas.com/classicflightrewards. 6 Velocity Frequent Flyer: A minimum of 3,600 Awards points must be redeemed for Velocity Points and additional points must be in increments of,000 points. Velocity Points will appear on Member s accounts within 5 business days. Please note that points can only be transferred to a Velocity Account in the same name as the primary cardholder of the CommBank Awards account. Once CommBank Awards points have been redeemed for Velocity Points, they are governed by the Velocity Membership terms & conditions and cannot be reversed. 7 Merchandise and gift cards: Points required are correct as at October 207 and are subject to change. Merchandise and mail gift cards will take up to 0 working days. Email gift cards will be received within hour. Selected Apple products may take longer than 0 business days for delivery. Apple, the Apple logo, iphone and ipad are trademarks of Apple Inc. registered in the U.S and other countries. App Store is a service mark of Apple Inc. Refer to the CommBank Awards website, accessible through NetBank, for full terms and conditions. Product is for illustrative purposes only. Delivery prior to end of year cannot be guaranteed for merchandise or mail gift card orders after 8 December 207. 9 How to redeem: The earning and redemption of CommBank Awards points are subject to the Commonwealth (CommBank) Awards Program Terms & Conditions and Partner Terms & Conditions, available on the CommBank Awards website, accessible through NetBank. Points are earned on eligible transactions (most purchases, but not, for example, BPAY transactions, cash advances, balance transfers and payments to the Australian Taxation Office unless made using a Business Awards card) and are subject to points capping. Awards and the number of points required for Awards are subject to change at any time without notice. Please remember to allow up to hour to receive your email gift card/s to your nominated email address. For all other Awards, please allow up to 0 working days for delivery. Mastercard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated. American Express is a trademark of American Express. The CommBank Awards American Express Card is issued by Commonwealth Bank of Australia pursuant to a license from American Express. 0 For full terms and conditions please visit: https://www.commbank.com.au/ personal/credit-cards/awards/changes.html. Travel insurance: Issued and managed by AWP Australia Pty Ltd on behalf of Allianz Australia Insurance Limited. If you don t activate, you ll only receive overseas medical expenses and personal liability cover. Restrictions, exclusions (including pre-existing medical conditions and persons aged 80 years or over), limits and excesses may apply. 2 Lock Block Limit: Excludes transactions flagged as recurring (e.g. direct debits) and transactions not sent to us for authorisation. Other Terms & Conditions apply. Commonwealth Bank of Australia ABN 48 23 23 24. Australian credit licence 234945. ADV346 247. 23
Redeem your Awards points today: Log on to NetBank and click on the Awards icon next to your credit card. Log on to the CommBank app. Select the Cards icon and tap on the Awards link below the Awards card. Contact us on 3 66 weekdays between 8am-8pm (Sydney time).