Consolidated Aircraft Deicing April 19, Salt Lake City International Airport

Consolidated Aircraft Deicing April 19, 2016 Salt Lake City International Airport

Agenda General Deice Issues SLC Former Deice Operations Facilities Overview Consolidated Deice Configuration Anticipated Benefits Consolidate Deice Operations Plan Deice Operation Plan Results First Year Challenges First Year Successes

General Airport Deice Issues Deice Areas - Gate Environmental issues Gate space issues Challenging worker conditions slick Out to off times Deice Areas - Pads Multiple vendors Lack of centralized management Equipment staging Out to off times

SLC Former Deice Operations Off Gate Deicing Prior to TWY Entrance SLC Deice Issues Aircraft Deice Fluid (ADF) Containment Collection Dilution Recycling Terminal Redevelopment Program (TRP) Required Closure of Existing Pads Airfield Study Results End of Runway (EOR) Pads as Best Option

SLC Facility Overview West Side Support Facility

SLC Facility Overview Tank Room

Consolidated Deice Configuration 3 Completed Deice Pads South end pads 34L, 34R, & L Used during the 2015/16 season 16L Pad Under Construction 2017

Consolidated Deice Configuration 22 Spots Available for Air Carrier Deicing 2015/2016 8 spots 34L, 6 spots 34R, & 8 spots L Pads accommodate design group V and IV (B-747 to RJ) 34L 34R L

Anticipated Benefits Improved Out/Off Times Reduces possibility for secondary deicing Decreased Congestion at Critical Areas Air carrier exit/entrance ramp spots Aircraft gate areas Consolidated Deicing Operations Significant Improvement in ADF Collection Total fluid Less dilution

Cooperative Partnership Faith Group Retained by the Airport to Facilitate Deice Program Creation Performed Risk Assessments Established & Implemented Operational Plan Drafted RFP for Second Provider Airlines Formed Airline Deice Committee Assisted in Creating Operational Plan Selected Second Deice Provider Airport Operations Ensured Airport Interests Steered Operational Plan Act as Oversight for Deice Operations

Consolidated Deice Operations Plan SLCDA Desired a Common Use Type Deice Plan Faith Group Approach Research SLC current practices Meet with station managers Research common use environments Apply risk assessments Multiple vendors on pad Vehicle to aircraft Limited vendors on pad Vehicle to aircraft

Consolidated Deice Operations Plan Components of the Operations Plan Billing Purchasing Storage Communications Management Maintenance of facility Training Approved by Salt Lake City Airline Deice Committee (SLCADC)

Consolidated Deice Operations Plan RFPs Developed Spray Vendor Aircraft Deice Fluid (ADF) vendor SLCADC Selection-Voting Weighted by number of aircraft operations previous season Airlines Contract Individually with Vendors Integrated Deice Solutions (IDS) ADF vendors Third Party Contract Oversight Monthly reports KPI s Event debriefing

Consolidated Deice Plan Results Two Provider(s) Integrated Deicing Services (IDS) Delta Airlines Positive Control of Aircraft Through a Pad Commander (Airport Operations) Shared with IDS & Delta Airlines Shared Expenses by All Carriers SLCADC Advise and provide oversight on the pad operation SLC Maintains Facilities All Parties Debrief Events Continuous improvement

Cooperative Partnership Faith Group Retained by the Airport to Facilitate Deice Program Creation Performed Risk Assessments Established & Implemented Operational Plan Drafted RFP for Second Provider Airlines Formed Airline Deice Committee Assisted in Creating Operational Plan Selected Second Deice Provider Airport Operations Ensured Airport Interests Steered Operational Plan Act as Oversight for Deice Operations

First Year Airline Challenges Provider Staffing Levels Neither provider staffed available spots to the original plan Warmer/dry season contributing factor Pad Utilization Planned for common use but would transition to exclusive use throughout the day i.e. Delta on 34L & 34R with IDS on L Lost time for providers when transitioning between deice pads

First Year Airline Challenges Aircraft Transition Times During South Flow Operations Multiple runway crossings for the L pad Bottleneck in and out of the 34R pad

First Year Airline Challenges Deice Operational Plan Versus Tower Runway Use Plan ATC involved in pad utilization Continued to use previous departure and arrival flow models Challenges with lesser experienced controllers

First Year Airport Challenges Confined Work Areas for Deice Providers Training personnel to cross active taxiways to reach pad Trucks crossing movement area boundary lines while transitioning around aircraft

First Year Airport Challenges Determining Pad Snow Removal Practices Or

First Year Challenges for All Communication Issues Deice providers & Air Traffic Control (ATC) Deice providers & customers Airport, providers, and ATC for snow removal

First Year Successes Solved DL Departure and Arrival Gate/Ramp Congestion Other carriers at south end relieved of congestion Not Jon Connection Carriers Experienced Decrease in Block Times During Winter Operations

First Year Successes Less Issue with Holdover Times in North Flow Majority of snow storms create a north flow for aircraft Condensed Deice Operations Fuel and ADF products easily accessible

First Year Successes Environmental Increase in pure ADF recovered Improved ADF usage reports Providers Took Responsibility for Pad Command

Questions? Pete Higgins Peter.Higgins@slcgov.com 801-575-2499 Heidi Benaman heidi@faithgroupllc.com 503-310-4304 Jon Beplay Jon.beplay@wnco.com 801-736-6070