TOTAL MOBILITY AROUND NEW ZEALAND A regional guide to using the Total Mobility scheme
NZ Transport Agency First published 2010 Updated September 2017 ISBN 978-0-478-37127-7 (print) ISBN 978-0-478-37128-4 (online) 14-108 If you have further queries, call our contact centre on 0800 699 000 or write to us: NZ Transport Agency Private Bag 6995 Wellington 6141. Email: totalmobility@nzta.govt.nz
1 NZ Transport Agency Total Mobility around New Zealand September 2017 CONTENTS About the Total Mobility scheme 2 Visiting another region in New Zealand 3 Northland 4 Auckland 5 Bay of Plenty 7 Waikato 8 Hawke s Bay 10 Gisborne 12 Taranaki 13 Manawatū-Whanganui 14 Wellington 15 Nelson city and Tasman district 16 Marlborough district 18 West Coast 19 Canterbury 20 Otago 21 Southland 22
2 NZ Transport Agency Total Mobility around New Zealand September 2017 ABOUT THE TOTAL MOBILITY SCHEME This guide provides an overview for Total Mobility scheme users and contact information for regions operating the scheme in New Zealand. What is the Total Mobility scheme? Funded in partnership by local and central government, the Total Mobility scheme assists eligible people, with long-term impairments to access appropriate transport to meet their daily needs and enhance their community participation. This assistance is provided in the form of subsidised door to door transport services wherever scheme transport providers operate. It provides: vouchers or electronic cards to eligible scheme members that subsidise the normal transport fare by up to a maximum fare (set by the relevant regional council, or Auckland Transport) funding to scheme providers to help purchase and install wheelchair hoists payment to the owner of the wheelchair accessible vehicle for each Total Mobility scheme member who requires the use of a wheelchair hoist or ramp on a trip. Who administers the scheme? The scheme is managed and operated by regional councils. How does the Total Mobility scheme work? Scheme users are issued with an electronic card or a book of vouchers. You can obtain an electronic card or vouchers from the relevant regional council. Total mobility subsidies can be claimed anywhere in New Zealand where the scheme operates. The subsidy per trip is of the fare, up to a maximum subsidy. The maximum subsidy varies between regions; these costs are available under the regional information in this guide. If the total fare is more than the maximum subsidy you must meet the additional cost. Read more about the scheme For general information about the scheme, visit: www.transport.govt.nz/ourwork/land/the-total-mobility-scheme/. Note While this guide provides information about the Total Mobility scheme, it does not guarantee travel. Factors outside of the control of the NZ Transport Agency may influence the availability of users to travel, such as individual regional council policies on subsidising out-of-town travel. In addition, while the scheme has widespread support, individual transport operators may refuse to honour the card and/or vouchers. We recommend that you book your transport service by phone or check with the operator that they accept the card or vouchers before you start your journey.
3 NZ Transport Agency Total Mobility around New Zealand September 2017 VISITING ANOTHER REGION IN NEW ZEALAND Information for visiting another region in New Zealand If you are from Auckland, Wellington, Christchurch, Otago or Taranaki where an electronic card is used, you will need to obtain vouchers before you travel to a region where an electronic card is not available. Contact the regional council at least 10 days before a planned trip, which will allow time for vouchers to be posted if required. When travelling in another region please advise the driver you are from out of town and are using a card and/or vouchers from your home town. You must present your total mobility card and/or vouchers to the driver at the start of the trip. Restrictions to the Total Mobility scheme in New Zealand The subsidy can only be accessed when travelling with approved transport operators (refer to transport operators section in each region below). No blue vouchers (for group travel and where payment is not made by a scheme member) issued outside your region will be accepted. Total mobility may not be used for travel that is undertaken as part of your work or that is paid for by another organisation such as ACC or DHB. Return trips are not covered by one transaction. Separate transactions must be made for each one way trip. No waiting time is subsidised, unless specified in individual regions restrictions below. Passengers may travel where total mobility services are provided so long as no more than the local maximum fare is charged to the regional council.
4 NZ Transport Agency Total Mobility around New Zealand September 2017 NORTHLAND The scheme is only available in the Whāngārei urban area. A map is available on request. The following transport operators provide total mobility services and some provide wheelchair Two vans are available in Whāngārei at any one time. Kiwi Cabs 09 438 4444 Hoist available A1 Cabs 09 438 3377 Hoist available Maximum contribution by Northland Regional Council per trip The maximum contribution per trip is $7.50. Note: Northland Regional Council will pay half the fare up to a maximum of $15. Any additional fare must be paid in full by the user. Minimum fare charge Trips using a total mobility voucher will cost a minimum of $4, regardless of whether a hoist vehicle is used. Restrictions to the Total Mobility scheme in Northland A maximum of one voucher book per month is issued to each client. Visitors are asked to treat the scheme sparingly. 09 470 1200 Northland Regional Council 0800 002 004 Private Bag 9021 totalmobility@nrc.govt.nz Whangarei Mail Centre Whangarei 0148
5 NZ Transport Agency Total Mobility around New Zealand September 2017 AUCKLAND The Total Mobility scheme is available across the whole Auckland region. The following transport operators provide total mobility services and some provide wheelchair Affordable Choice Cabs 09 832 0000 Alert Taxis 09 309 2000 Allways Mobility Transport 09 828 8648 Hoist available Auckland Co-operative Taxis 09 300 3000 Hoist available Auckland Mobility Transport 09 827 7032 Hoist available Budget Taxis 09 849 3000 Hoist available Cheap Cabs 09 621 0505 Corporate Cabs 09 377 0773 Dial A Ride Auckland 09 625 5599 Hoist available Discount Taxis 09 529 1000 Hoist available Driving Miss Daisy 0800 948 432 Hoist available Freedom Companion Driving Services 0800 956 956 NZ Independence Mobility 027 454 0487 Hoist available Kwik Cabs 09 486 3368 Hoist available North Shore Taxis 09 488 8000 Hoist available R & R Total Mobility 09 443 2506 Hoist available Re-li-on-us Mobility 0800 025 999 Hoist available South Auckland Taxis 09 278 5678 Hoist available SuperCare4u.com 09 630 2060 Hoist available Taxis United 09 295 1000 Hoist available Waiheke Executive Transport 09 372 6643 Warkworth Taxis 09 425 0000 Hoist available Western Cabs 0800 833 000 Hoist available Maximum contribution by Auckland Transport per trip The maximum contribution per trip is $40. Note: Auckland Transport will pay half the fare up to a maximum of $80. Any additional fare must be paid in full by the user.
6 NZ Transport Agency Total Mobility around New Zealand September 2017 AUCKLAND CONTINUED 09 366 6400 Total Mobility Scheme 0800 002 004 Auckland Transport ptenquiry@at.co.nz Private Bag 92250 Auckland 1142
7 NZ Transport Agency Total Mobility around New Zealand September 2017 BAY OF PLENTY The Total Mobility scheme is available across Bay of Plenty including Rotorua, Tauranga, Te Puke, Mt Maunganui, Papamoa and Whakatāne (limited service). Total mobility does not operate in Murupara, Katikati, Kawerau or ŌpŌtiki which has no taxi service. The following transport operators provide total mobility services and some provide wheelchair Rotorua Taxis, Rotorua 07 348 1111 or Hoist available 0800 500 000 Taxi Cabs, Rotorua 07 347 9797 Tauranga Taxis, Tauranga 07 577 5565 or Hoist available 0800 829 477 New Zealand Cabs, Tauranga 07 578 7878 Hoist available Kubat Taxis, Tauranga 07 218 1718 Hoist available Dial A Cab, Whakatāne 07 308 0222 Hoist available Maximum contribution by Bay of Plenty Regional Council per trip The maximum contribution per trip is $12.50. Note: Bay of Plenty will pay half the fare up to a maximum of $25. Any additional fare must be paid in full by the user. REGIONAL TOTAL MOBILITY COORDINATOR Mary McLaren, 0800 884 880 Mary.mclaren@boprc.govt.nz www.boprc.govt.nz/sustainablecommunities/transport/total-mobility/ info@boprc.govt.nz Bay of Plenty Regional Council/Toi Moana PO Box 364 Whakatāne 3158 0800 884 880
8 NZ Transport Agency Total Mobility around New Zealand September 2017 WAIKATO The Total Mobility scheme operates in the urban centres of Hamilton, TaupŌ and Tokoroa. The following transport operators provide Total Mobility services and some provide wheelchair hoist services as indicated. APPROVED TRANSPORT OPERATOR CONTACT NUMBER WHEELCHAIR ACCESSIBLITY Hamilton Taxis 07 847 7477 or Hoist available 0800 477 477 Red Cabs (Hamilton) 07 839 3939 Hoist available Yellow Cabs (Hamilton) 07 847 9469 or 0800 479 469 Trikiso Buses Ltd (Hamilton) 07 847 2203 Hoist available Driving Miss Daisy (East Hamilton) Bookings required Driving Miss Daisy (West Hamilton) Bookings required 07 856 8865 or 021 503 384 07 856 0112 or 021 503 565 Ramp available Ramp available Great Lake Taxis (TaupŌ) 07 377 8990 Hoist available TaupŌ Taxis 07 378 5100 Tokoroa Taxi Cabs 07 886 6099 Maximum contribution by Waikato Regional Council per trip The maximum contribution per trip in: Hamilton is $15 (up to a maximum fare of $30) TaupŌ is $12.50 (up to a maximum fare of $25) Tokoroa is $7.50 (up to a maximum fare of $15) Note: Waikato Regional Council will pay half the fare up to a maximum specified above. Any additional fare must be paid in full by the user. Restrictions to the Total Mobility scheme in the Waikato As pink vouchers are used in our region, it is essential that you advise the taxi driver or the taxi company when you book the service that you will be using a voucher issued in another region before you get into the cab.
9 NZ Transport Agency Total Mobility around New Zealand September 2017 WAIKATO CONTINUED 07 859 0999 Waikato Regional Council 0800 800 401 Private Bag 3038 Waikato Mail Centre Hamilton
10 NZ Transport Agency Total Mobility around New Zealand September 2017 HAWKE S BAY The Total Mobility scheme is available across Central Hawke s Bay (Waipukurau/Waipawa), Napier, Hastings and Wairoa (on-demand service). The following transport operators provide total mobility services and some provide wheelchair 1/2 Price Cabs, Napier and Hastings 06 974 4444 Folded wheelchairs Baywide Taxis, Napier 06 843 4524 or Folded wheelchairs 0800 885 533 Bruno s Mobility Service, Napier 06 843 8478 Hoist available Driving Miss Daisy Napier (bookings 0800 948 432 Folded wheelchairs required) Driving Miss Daisy Hastings (bookings 0800 948 432 Hoist available required) Driving Miss Daisy Havelock North 0800 948 432 Folded wheelchairs (bookings required) Monique Driving You Hawke s Bay 0800 115 599 Hoist available (bookings required) Central Hawke s Bay Cabs, Waipukurau 06 858 7920 Folded wheelchairs Hastings Taxis, Hastings 06 878 5055 Hoist available Hawke s Bay Combined Taxis, Hastings 06 878 7873 Hoist available Pink Total Transport, Napier 06 835 5300 Hoist available Village Shuttle Havelock and Hastings (booking required) Village Shuttle Napier (booking required) 06 877 7632 or 0800 777 796 06 844 0482 or 027 349 7555 Maximum contribution by Hawke s Bay Regional Council per trip The maximum contribution per trip is $15. Note: Hawkes Bay Regional Council will pay half the fare up to a maximum of $30. Any additional fare must be paid in full by the user.
11 NZ Transport Agency Total Mobility around New Zealand September 2017 HAWKE S BAY CONTINUED Special qualifying fare The special qualifying fare includes trips to the regional hospital, Hawke s Bay airport, Eastern Institute of Technology, Rowan House, the Beacon, Mosaic, Lifeskills and Stewart Centres. Hastings and Havelock North people going to Napier Health Centre also qualify. The maximum contribution per trip is $25. Note: Hawke s Bay Regional Council will pay half the fare up to a maximum of $50. Any additional fare must be paid in full by the user. Restrictions to the Total Mobility scheme in the Hawke s Bay In Wairoa an on-demand service is operated by the Wairoa Disability Transport Service Inc. The society has a 14-seat van fitted with a wheelchair hoist that has capacity for four wheelchairs. Two paid drivers are employed, both of whom have passenger-endorsed driver licences. Wairoa has no taxi service, and this service operates on a similar basis to total mobility. The main users of the service are the elderly and people with disabilities. REGIONAL TOTAL MOBILITY COORDINATOR Hawke s Bay Regional Council Margaret Carswell, 159 Dalton Street Hawke s Bay Regional Council Private Bag 6006 06 833 8087 Napier 0800 108 838 totalmobility@hbrc.govt.nz 06 835 9200
12 NZ Transport Agency Total Mobility around New Zealand September 2017 GISBORNE The Total Mobility scheme operates throughout the Gisborne district. The following transport operators provide total mobility services and some provide wheelchair Driving Miss Daisy 0800 948 432 Eastland Taxis 06 867 6767 Gisborne Taxi Society 06 867 2222 Hoist available Maximum contribution by the council per trip The maximum contribution per trip is $6. Note: Gisborne District Council will pay half the fare up to a maximum of $12. Any additional fare must be paid in full by the user. REGIONAL TOTAL MOBILITY COORDINATOR Ro Storey or Lynda McIntosh 06 867 2049 ext 6522 totalmobility@gdc.govt.nz Gisborne District Council PO Box 747 Gisborne
13 NZ Transport Agency Total Mobility around New Zealand September 2017 TARANAKI The Total Mobility scheme is available across Taranaki including Stratford, New Plymouth, Waitara and Hāwera. The following transport operators provide total mobility services and some provide wheelchair Driving Miss Daisy New Plymouth East 06 751 0209 Driving Miss Daisy New Plymouth West 06 215 4282 Energy City Cabs (New Plymouth) 06 757 5580 Energy City Cabs (Hāwera) 0800 14 15 25 Freedom Companion Driving Service 06 758 0734 Wheelchair ramp available Ironside Vehicle Society New Plymouth New Plymouth Taxis (New Plymouth) Stratford Taxis (Stratford) 06 765 5651 06 753 6469 Pre-booked hoist assistance available 06 757 3000 Maximum contribution by the Taranaki Regional Council per trip The maximum contribution per trip is $20. Note: Taranaki Regional Council will pay half the fare up to a maximum of $40. Any additional fare must be paid in full by the user. 0800 TOT MOB (868 662) Taranaki Regional Council www.trc.govt.nz/total-mobility 47 Cloten Road (contains answers to frequently asked Private Bag 713 questions and forms). Stratford 4352 totalmobility@trc.govt.nz
14 NZ Transport Agency Total Mobility around New Zealand September 2017 MANAWATŪ-WHANGANUI The Total Mobility scheme is available across the Manawatū-Whanganui including Feilding, Palmerston North, Levin, Marton and Whanganui. The Total Mobility scheme does not operate in Dannevirke, Raetahi, Pahiatua, Woodville, Taumaranui and Ohakune which has no transport service. The following transport operators provide total mobility services and some provide wheelchair Palmerston North Taxis 06 355 5333 Hoist available (Palmerston North) Taxis Black and Gold 06 351 2345 Hoist available (Palmerston North) Taxis Black and Gold 06 351 2345 Hoist available (Feilding Hoist) Friendly Feilding Taxis (Feilding) 06 323 7117 Marton Taxis (Marton) 06 327 7344 Taxis Direct (Levin) 06 368 8200 Hoist available River City Cabs (Whanganui) 06 345 3333 Hoist available Maximum contribution by Horizons Regional Council per trip The maximum contribution per trip in: Palmerston North, Whanganui, Levin and Feilding is $10 (up to a maximum fare of $20) Marton and Feilding is $5 (up to a maximum fare of $10). Note: Horizons Regional Council will pay half the fare up to a maximum specified above. Any additional fare must be paid in full by the user. Restrictions to the Total Mobility scheme in Manawatū- Whanganui Passengers may travel where they wish so long as no more than the local maximum is charged to the regional council. 0508 800 800 Horizons Regional Council Private Bag 11025 Palmerston North
15 NZ Transport Agency Total Mobility around New Zealand September 2017 WELLINGTON The Total Mobility scheme is available across the whole Greater Wellington region. The following transport operators provide total mobility services and some provide wheelchair Airport and City Shuttles 04 977 7406 Hoist available Driving Miss Daisy 0800 948 432 Hoist available Freedom Companion Drivers 0800 956 956 Hoist available Golden Oldies 04 528 2868 Hoist available Hutt and City Taxis 04 570 0057 Hoist available Kiwi Cabs Ltd 04 389 9999 Hoist available Wellington Combined Taxis Ltd 04 384 4444 Hoist available Paraparaumu Taxis 04 296 1111 Hoist available Porirua Taxis 04 237 6099 Hoist available Rideshop Cabs Masterton 06 377 4231 Hoist available Masterton Radio Taxis 06 378 2555 Maximum contribution by the council per trip The maximum contribution per trip is $40. Note: Greater Wellington Regional Council will pay half the fare up to a maximum of $80. Any additional fare must be paid in full by the user. Restrictions to the Total Mobility scheme in the Greater Wellington region All total mobility trips must be conducted in accordance with the total mobility customer terms and conditions of use. Up to five minutes of waiting time is subsidised. Metlink Service Centre 0800 801 700 www.metlink.org.nz info@metlink.org.nz Total Mobility Greater Wellington Regional Council PO Box 11646 Wellington 6142 Follow us on Twitter: @metlinkwgtn
16 NZ Transport Agency Total Mobility around New Zealand September 2017 NELSON CITY AND TASMAN DISTRICT The Total Mobility scheme is available across Nelson and Tasman including Nelson city, Richmond, Brightwater, Wakefield, Māpua and Motueka. There is not currently an approved transport operator in Golden Bay The following transport operators provide total mobility services and some provide wheelchair Nelson city and Richmond (including northeast of city and southwest of Richmond and Māpua) Nelson City Taxis (Nelson city and 03 548 8225 Hoist available Richmond, including northeast of city Sun City Taxis (Nelson city and 03 548 2666 Richmond, including northeast of city and southwest of Richmond and Māpua) Ray of Sunshine Assisted Living 03 544 5004 Driving Miss Daisy 03 547 2133 Nelson Private Hire Ltd 022 610 0385 Freedom companion driving service 03 539 4856 or 021 355 843 Motueka Motueka regional ambulance 03 528 7645 Hoist service only (Motueka) Minimum contribution by Nelson City Council per trip The maximum contribution per trip is $10. Note: Nelson City Council will pay half the fare up to a maximum of $20. Any additional fare must be paid in full by the user.
17 NZ Transport Agency Total Mobility around New Zealand September 2017 NELSON CITY AND TASMAN DISTRICT CONTINUED Restrictions to the Total Mobility scheme in Nelson city and Tasman district Scheme vouchers cannot be used in Golden Bay, however residents can use their vouchers in Motueka, Richmond, Nelson and other regions of New Zealand. 03 546 0200 Nelson City Council customerservice@ncc.govt.nz PO Box 645 Nelson
18 NZ Transport Agency Total Mobility around New Zealand September 2017 MARLBOROUGH DISTRICT The Total Mobility scheme operates throughout Marlborough. The following transport operators provide total mobility services and some provide wheelchair Marlborough Taxis 03 577 5511 Hoist available Blenheim Shuttles 03 577 5277 Your Local Chauffeur 022 018 2470 Driving Miss Daisy Marlborough Jade Pick Me Ups 03 579 3162 or 0800 948 432 03 577 8347 or 027 951 1952 Hoist available Flo2Go 0800 356 246 Hoist available A1 Shuttles (Picton only) 022 0188 472 or 0800A1PICTON Maximum contribution by Marlborough District Council per trip The maximum contribution per trip is $15. Note: Marlborough District Council will pay half the fare up to a maximum of $30. Any additional fare must be paid in full by the user. Restrictions to the Total Mobility scheme in the Marlborough district Funding for the scheme is limited. All users are requested to use the scheme sparingly. 03 520 7400 Marlborough District Council total.mobilty@marlborough.govt.nz PO Box 443 Blenheim 7240
19 NZ Transport Agency Total Mobility around New Zealand September 2017 WEST COAST The Total Mobility scheme is available across the West Coast including Greymouth, Hokitika and Westport. The following transport operators provide total mobility services and some provide wheelchair Buller Taxis 03 789 6900 Hoist available Greymouth Taxis 03 768 7078 Hoist available Westport Cabs 03 789 6260 Hokitika Taxis 03 755 5075 Hoist available East West Coaches (West Coast residents only) West Coast Shuttle (West Coast residents only) 03 789 6251 03 768 0028 Maximum contribution by the council per trip The maximum contribution per trip is $15. Note: West Coast Regional Council will pay half the fare up to a maximum of $30. Any additional fare must be paid in full by the user. Restrictions to the Total Mobility scheme on the West Coast Users are generally limited to 25 vouchers per month, although more are available on request. Nichola Costley 03 769 9092 0508 800 118 (freephone) totalmobility@wcrc.govt.nz West Coast Regional Council PO Box 66 Greymouth
20 NZ Transport Agency Total Mobility around New Zealand September 2017 CANTERBURY The Total Mobility scheme is available across Christchurch, Ashburton, Timaru and Waimate. The following transport operators provide total mobility services and some provide wheelchair Greater Christchurch Blue Star Taxis 03 379 9799 Hoist available Driving Miss Daisy (Christchurch) 0800 948 432 Ramp accessible vehicle First Direct 03 375 5555 Hoist available Gold Band Taxis 03 379 5795 Hoist available Total Care mobility 03 351 1599 Hoist available Ashburton, Timaru and Waimate Ashburton Taxis 2006 Ltd 03 308 2288 Hoist available Driving Miss Daisy (Timaru) 0800 948 432 Ramp accessible vehicle Geraldine Community Bus Trust 03 693 1007 Hoist available Timaru Taxis 03 688 8899 Hoist available Waimate Community Vehicles Trust 03 689 6226 Hoist available Maximum contribution by Environment Canterbury per trip The maximum subsidy by the council per trip is $35. Note: Environment Canterbury will pay half the fare up to a maximum of $70. Any additional fare must be paid in full by the user. Christchurch 03 365 3828 Other areas 0800 324 636 (freephone) Environment Canterbury PO Box 345 Christchurch
21 NZ Transport Agency Total Mobility around New Zealand September 2017 OTAGO The Total Mobility scheme is available across Otago, including Alexandra, Ōamaru, Balclutha, Queenstown, Wānaka and Dunedin. The following transport operators provide total mobility services and some provide a wheelchair Big Red's Chauffeur & Taxi Services 021 731 461 (Alexandra) Louie s Cabs (Balclutha) 03 418 0480 Airport Shuttles (Dunedin) 0800 477 800 Wheelchair access available City United Taxis 03 477 1771 Wheelchair access available Corporate Cabs (Dunedin) 0800 789 789 Driving Miss Daisy (Dunedin North) 03 467 5017 Wheelchair access available Driving Miss Daisy (Dunedin South) 03 486 2003 Wheelchair access available Dunedin Taxis (Dunedin) 03 477 7777 Wheelchair access available Nab a Cab (Dunedin) 03 477 3366 Green Cabs (Dunedin) 0800 46 47336 Southern Taxis (Dunedin) 03 476 6300 Wheelchair access available Mosgiel Combined Taxis (Mosgiel) 03 489 3344 Wheelchair access available Driving Miss Daisy (Ōamaru) 03 434 8421 Whitestone Taxis (Ōamaru) 03 434 1234 Wheelchair access available Queenstown Taxis (Queenstown) 03 442 7788 Wheelchair access available Green Cabs (Queenstown) 0800 46 47336 Wana Taxi (Wānaka) 0800 92 62 82 Yello Taxis (Wānaka) 03 443 5555? Maximum contribution by Otago Regional Council per trip The maximum contribution per trip is $25. Note: Otago Regional Council will pay half the fare up to a maximum of $50. Any additional fare must be paid in full by the user. 03 474 0827 Otago Regional Council totalmobility@orc.govt.nz Private Bag 1954 Dunedin 9054
22 NZ Transport Agency Total Mobility around New Zealand September 2017 SOUTHLAND The Total Mobility scheme is available across the Invercargill urban area and the Gore district. The following transport operators provide total mobility services and some provide wheelchair Invercargill Blue Star Taxis Ltd 03 217 7777 Hoist available Driving Miss Daisy 03 216 7763 Hoist available Ezicab 03 217 6767 or 027 217 6767 Golden Ride 0800 26 23 01 Invercargill Taxis 03 216 5995 Hoist available Gore Gore Taxis 03 208 9444 Hoist available SouthCabs Gore 03 208 9444 Hoist available Maximum contribution by the Invercargill City Council per trip The maximum contribution per trip is $25. Note: Invercargill City Council will pay half the fare up to a maximum of $50. Any additional fare must be paid in full by the user. 03 211 1777 Invercargill City Council totalmobility@icc.govt.nz Private Bag 90 104 Invercargill