Our view on Baggage Process Control 11 October 2017 Airports Arabia Robbert Dijks
Who? Robbert Dijks Digital Architect Baggage process 2
About Vanderlande: Company profile 3
About Vanderlande: Core business Industry segments Airports (global market leader) Warehousing (leading supplier) Parcel (global market leader) Geographic market Worldwide Focus on developed countries, spin-off to developing countries Logistic process automation Innovative systems Intelligent software Life-cycle services Innovative systems System and process scope Entire material handling systems Process inside and outside material handling system Intelligent software Complete and modular Low-level and high-level controls Self-developed Life-cycle services Asset services Logistics services Business services 4 29 October 2017 Baggage process control
Industry segments: Airports No. IATA Airport Country PAX (m) Major airports 1. ATL Atlanta Airport USA 104 2. PEK Beijing Airport China 94 3. DXB Dubai Airport UAE 84 4. LAX Los Angeles Airport USA 81 5. HND Tokyo Haneda Airport Japan 80 6. ORD Chicago O Hare Airport USA 78 7. LHR London Heathrow Airport UK 76 8. HKG Hong Kong International Airport Hong Kong 70 9. PVG Shanghai Pudong Airport China 66 10. CDG Paris Charles De Gaulle Airport France 66 11. DFW Dallas/Fort Worth Airport USA 66 12. AMS Amsterdam Airport Schiphol Netherlands 64 13. FRA Frankfurt Airport Germany 61 14. IST Istanbul Atatürk Airport Turkey 60 15. CAN Guangzhou-Baiyun Airport China 60 16. JFK New York JFK Airport USA 59 17. SIN Singapore Changi Airport Singapore 59 18. DEN Denver International Airport USA 58 19. ICN Seoul Incheon Airport South Korea 58 20. BKK Bangkok New Suvarnabhumi / Thailand 56 Nong Ngu Hao Airport 5
Industry segments: Airports Major airports with Vanderlande systems (13) No. IATA Airport Country PAX (m) 1. ATL Atlanta Airport USA 104 2. PEK Beijing Airport China 94 3. DXB Dubai Airport UAE 84 4. LAX Los Angeles Airport USA 81 5. HND Tokyo Haneda Airport Japan 80 6. ORD Chicago O Hare Airport USA 78 7. LHR London Heathrow Airport UK 76 8. HKG Hong Kong International Airport Hong Kong 70 9. PVG Shanghai Pudong Airport China 66 10. CDG Paris Charles De Gaulle Airport France 66 11. DFW Dallas/Fort Worth Airport USA 66 12. AMS Amsterdam Airport Schiphol Netherlands 64 13. FRA Frankfurt Airport Germany 61 14. IST Istanbul Atatürk Airport Turkey 60 15. CAN Guangzhou-Baiyun Airport China 60 16. JFK New York JFK Airport USA 59 17. SIN Singapore Changi Airport Singapore 59 18. DEN Denver International Airport USA 58 19. ICN Seoul Incheon Airport ICN 58 20. BKK Bangkok New Suvarnabhumi / BKK 56 Nong Ngu Hao Airport 6
Before 7
Before 8
Now 9
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Future: multi modal transport hub Passenger in control 14 29 October 2017 Insert Header and Footer
Short haul travelling solution 15 29 October 2017 Insert Header and Footer
Airport 2040 No security queues 16
Airport 2040 Simple Self Bag Drops Door to door 17
Airport 2040 Virtual assistants 18
Airport 2040 Touchscreen shopping Delivery on demand 19
How to bridge the gap to the future? 20 29 October 2017 Insert Header and Footer
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Bagchain check-in Check-in via website or airline App > Indicate luggage and receive boarding pass DCS communicates with bagchain and bagchain stores bag-tag information 22 21 September 2017 Baggage process control
Bagchain print Passenger uses bagchain print pole > simply scanning their boarding pass > After validation via the bagchain the bag-tag is printed Passenger tag the luggage and are ready to drop scan & tag 23 21 September 2017 Baggage process control
Bagchain drop In the terminal passenger uses express drop > Scan boarding card > Place bag, weight check > Verification with the bagchain All ok; green light > Bag drop reported, bag tag activated If not ok; red light, seek assistance 24 21 September 2017 Baggage process control
Bagchain off-site Bagchain print pole @ > Airport bus > Train station > Parking > Airline bus service > Mobile for home pick-up Less waiting time, smooth check-in Save terminal space, two step process, enable curb side drop 25 21 September 2017 Baggage process control
Biometric Use the bagchain in combination with biometric data for even better experience Step 1 Use the airline App and check-in and take a selfie Step 2 Print label with facial recognition Step 3 Drop bag with facial recognition Use your smartphone and passport s NFC 26 29 October 2017 Private & Confidential
FLEET Flexible High performance Sustainable 27 29 October 2017 Insert Header and Footer
Takeaways > Passenger in control, mobile, door to door > Less fixed infrastructure, flexible baggage systems > Remote or curb side drop, reclaim terminal space > Data driven, sharing data with cloud technology 28 29 October 2017 Insert Header and Footer