TAP Branded Fares and Ancillaries - Clue Card Travelport Galileo & Travelport Apollo

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TAP Branded Fares and Ancillaries - Clue Card Travelport Galileo & Travelport Apollo Availabilit y Search or Fare Shop request using cryptic commands Availability A12MARLISMAD Availability Out and Back A12MARLISMAD+28MAR Fare Shop FSLIS12MARMAD28MARLIS Availabilit y Search via user interface Fare Shop using Smartpanel At the bottom of the Travelport Smartpoint terminal action bar Select FS. Availability Please complete all the necessary fields and select Search. All airlines participating in will show the indicator on the availability screen. Click to launch the information. Branded fares and ancillaries Clue Card: visit ASK Travelport Answer AN????? 1

Fare Shop Fare Quote Every price option where is available will be displayed with a Green hyperlink. Click the price to launch the information. Note: No hyperlink will be displayed in the price option for non-branded fares and ancillaries participants. At time of FQ (Travelport Galileo) and $B (Travelport Apollo) where branded fares and ancillaries information is available for the fare chosen, you will see the total fare within the price response shown with a green hyperlink. Click on the price to launch the branded fares and ancillaries information. Note: No hyperlink will be displayed in the price option for non-branded fares and ancillaries participants. Branded fares and ancillaries Clue Card: visit ASK Travelport Answer AN????? 2

Branded fares and ancillaries information display from Availability Search Branded fares and ancillaries display from Fare Shop and Fare Quote To select a flight option from the Availability display click on the booking class shown in green selecting number of passengers where required from the passenger dropdown top right. For connecting flight a double click will sell the same booking class on each flight (where availabile) flights are then added to PNR and will be shown in PNR viewer. Once finished viewing the information the screen can be closed via the Close button or X. *Please note The content on this screen is for information purposes only. Brands and Ancillaries must be validated at Fare Quote* This screen will show: - Airline logo - Fare Brands with images, any marketing text and all the associated attributes - One-way fare amounts excluding taxes There will be a tab per flight in the itinerary. Where brands are associated to a booking class each class will be listed alongside each brand except where the airline has multiple brands per booking class in which all classes will be listed under the unbranded option. This screen will show: - Airline logo - Fare Brands with images, any marketing text and all the associated attributes - One-way fare amounts excluding taxes There will be a tab per flight in the itinerary. Travelport Smartpoint will always show the first available upsell fare option. If more than one upsell is available, or any down-sell options are available, the ALL OPTIONS button will appear. Branded fares and ancillaries Clue Card: visit ASK Travelport Answer AN????? 3

To display the additional available brands When the ALL OPTIONS button is clicked, all the Brand options available will be displayed. To browse between brands without making any selection, simply click on the brand name. Select an Upsell To select an upsell we simply click on the desired brand The image, text and ancillaries associated to the selected brand are displayed. When selected, the additional charge appears in the bottom line Ancillaries Clicking on the ancillary icon will display the description and picture. Branded fares and ancillaries Clue Card: visit ASK Travelport Answer AN????? 4

Matrix View Selecting the MATRIX tab, Travelport Smartpoint will present an overview list of ancillaries for each available Brand, with an icon showing if they are included, not included or a chargeable extra: - included - not included - chargeable EUR Ancillaries When you click on the icon, A pop-up will appear with a detailed description of that ancillary Summary Display and Sell Once you have selected the required brand for each part of the itinerary, click on Fare Quote to obtain total itinerary price incl all applicable taxes and an updated summary. The MODIFY button will take you back to the branding/selection screen. The CONFIRM/REBOOK button will add the flight segments into the PNR. Note: Fare will be stored if name(s) is present in the PNR. Branded fares and ancillaries Clue Card: visit ASK Travelport Answer AN????? 5