a world of opportunities europe & africa development information Hilton Manchester Deansgate, UK
welcome For over 93 years, Hilton Worldwide has been a leading hospitality company in the world. From the very first hotel purchased by Conrad Hilton to the most recent addition to our portfolio of brands, Home2 Suites by Hilton, we have built a reputation of innovation, integrity and excellence with not only our guests, but our owners and operators as well. Our Vision: To fill the earth with the light and warmth of hospitality. Conrad Hilton believed that hospitality could change the world and that it could bring cultures together. Today, our people, culture, brands and innovations are devoted to providing the richest, most relevant and most worthwhile experiences the world over. We combine our global travel experience with our knowledge and respect for local cultures to provide exceptional guest experiences at over 3,900 properties in 91 countries that span the lodging sector. 2 Trianon Palace Versailles, A Waldorf Astoria Hotel, France 3
a world of opportunities Hilton Worldwide Development is focused on creating opportunities for our owners while building long-term relationships that offer success both today and well into the future. We offer global strength and scale combined with local expertise from in-country development teams in every major market across the globe. As one of the world s leading global hospitality companies, we understand the importance of taking care of our owners and applying our expertise to creating value through the design, construction and operation of a hotel. We also understand the importance of looking ahead, and we remain committed to our owners over the long term. Our Mission: To be the preeminent global hospitality company the first choice of guests, team members and owners alike. 4 Hilton Garden Inn Kutahya, Turkey 5
Our Brands Hilton Worldwide spans the lodging sector from luxury full-service hotels and resorts to extended-stay suites, mid-market hotels and timeshare properties each one distinctive and recognized for excellence across all sectors of hospitality. Six of our brands are currently available for development in Europe and Africa. They are as follows: Waldorf Astoria Hotels & Resorts DoubleTree by Hilton Luxury Trianon Palace Versailles, A Waldorf Astoria Hotel, France What was once Conrad Hilton s dream hotel is now one of the premier global luxury brands. The brand offers perfection in every detail, setting the standard by which all other luxury hotels are measured with a legendary combination of timeless elegance, style and extraordinary experiences. With over 20 hotels open and 13 hotels in the pipeline, Waldorf Astoria Hotels & Resorts is one of the fastest-growing luxury hotel brands in the world. Upscale DoubleTree by Hilton Istanbul - Moda, Turkey The explosive growth of DoubleTree by Hilton is built on delivering simple acts of kindness, which lead to a genuine, full-service experience. With bespoke configurations, DoubleTree by Hilton is an owner-centric brand that celebrates the humanness of the cookie without being cookie-cutter. DoubleTree by Hilton hotels are defined by their CARE service culture, exceeding expectations and building loyalty through thoughtfulness that makes travelers feel human again. Conrad Hotels & Resorts Hilton Garden Inn Luxury Conrad Istanbul, Turkey Conrad Hotels & Resorts is the destination for a new generation of luxury travelers. The brand s unique concept of smart luxury offers a world of style, flawless service and infinite connections in sought-after destinations around the globe. This innovative approach has set the brand to double the size of its portfolio, making it one of the fastest-growing luxury brands. Mid-Market Hilton Garden Inn Matera, Italy Hilton Garden Inn seeks to give its guests everything they need to be successful, and the same is true for its owners and operators. The mid-market brand s efficient, scalable design and upscale accommodations have already been successful in the United States and have helped fuel growth globally. This combination of a focus on building success into every relationship and an award-winning, well-known brand has proven to be a formula that can deliver a strong return on investment. Hilton Hotels & Resorts Hampton by hilton Upper Upscale Hilton Athens, Greece One of the most recognized names in the industry, Hilton Hotels & Resorts stands as the stylish, forward-thinking global leader of hospitality. Welcoming more than 20 million guests in more countries than any other full-service hotel brand, the flagship brand of Hilton Worldwide has the global expertise and passion for innovation to deliver results-oriented solutions for owners and drive market share worldwide. economy Hampton by Hilton Corby/Kettering, UK Hampton by Hilton delivers a friendly and consistent hotel experience at a competitive price point to business and leisure travelers alike. An award-winning, global category leader built upon the same foundation of success that has helped the brand lead the way in North America, Hampton by Hilton was designed and repeatedly refined to meet the needs of today s global guests while remaining simple to build and simple to operate. 6 7
950 The number of hotels we have opened in the last five years, making us the fastest-growing major hotel company in the world 8 DoubleTree by Hilton London - Westminster, UK 9
The HILTON worldwide PERFORMANCE ADVANTAGE To maintain its competitive edge, Hilton Worldwide has developed a unique system of innovative solutions and advanced technologies known as the Hilton Performance Advantage. Together, these services provide owners with the latest tools, forward-thinking strategies and access to some of the most influential people in the industry to help enhance guest experiences, reward customer loyalty, drive revenues and maximize efficiency of operations. Spanning our entire portfolio of brands, the Hilton Performance Advantage delivers leading-edge support to consistently drive profits and efficiencies. It is a powerful resource for owners and operators, unrivaled in the industry. Hilton HHonors is our award-winning guest loyalty program. Its 30 million members accounted for over 45% of all room nights globally at our hotels in 2011, driving more than $9 billion in revenue. Hilton Worldwide Sales, with its 700 team members around the world, drives high returns and revenues through increased negotiating power and higher-level access to more influential accounts and strategic partnerships. Hilton Reservations and Customer Care provides more than 3,000 highly skilled, multilingual customer service professionals that answer over 34 million calls annually, so you don t have to. Online Services offers a cost-effective model to ensure your property is front and center online, providing the most convenient digital experience for guests through traditional and emerging online channels. Revenue Management helps hotels maximize profits with advanced tools, training and analysis to help make smart pricing and inventory decisions while increasing guest satisfaction. Information Technology utilizes world-class partners to create best-in-class technology solutions, from core reservation and property management systems to in-room high-speed Internet access and entertainment. Hilton Supply Management is a one-stop source leveraging the combined purchasing power of our global portfolio to offer competitive value-based pricing on superior products and services. 10 11
640,000 The number of hotel and timeshare rooms globally, making us one of the largest hospitality companies in the world 12 Hampton by Hilton Berlin City West, Germany 13
More than one in two The number of deals we signed in the first quarter of 2012 with repeat owners 14 Hilton Seychelles Labriz Resort & Spa, Seychelles 15
For more information or a development contact visit hiltonworldwide.com/development 2012 Hilton Worldwide September 2012