. The Emirates. Sultanate of OMAN. Lebanon 1
Who we are? Since 1952, Kurban Tours has acquired a solid reputation as a DMC, Destination Management Company, but also as a leading travel, tourism and transportation organization. Started in Lebanon, it has expanded to Dubai, Abu Dhabi and Oman. Our commitment to quality, creativity and adaptability in all our services has given us a reputation that has continued to grow over the last 65 years. Kurban Tours is part of the Kurban group, a family organization, very popular in that part of the world, who has mainly diversified its business in the area acquiring a wide experience of those markets, their tastes, their demands and their particularities. GrayLine is now our partner in UAE & OMAN for our excursions division. 2
Who is Kurban group? Travel & Tours etravel GSA etravel PSA TRANSPORTATION Some facts 2016: -over 600 employees -turnover over 120 M $ -operational in 4 countries 3
Who is Gray Line? THE LARGEST SIGHTSEEING COMPANY ON PLANET EARTH Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. www.grayline.com 4
Where are we? Dubai UAE Team of 80 Abu Dhabi UAE Team of 10 Muscat Oman Team of 10 Beirut Lebanon Team of 100 5
Where we are active? Kurban Tours offers you great services in U.A.E., Lebanon or Oman for all kind of touristic needs or events. 6
What we do? Excursions & daily tours Transportation & transfers Multiple day tours FIT hotel packages for B2B Incentive trips Seminars &: conventions Groups planning 7
WHAT MAKES US DIFFERENT? Gray Line Emirates & Oman operates its own vehicles, and charters from the market the best suppliers! Kurban Tours is the logistics arm and solution allowing us to deliver the utmost We are a school that developed a set of procedures, a system, a trained staff allowing us to deliver to our customers a better product than others! Every company can own cars, and busses, but not every company sets high end procedures. We PLAN & DELIVER 8
SECURITY & QUALITY ARE OUR CAPITAL Security and quality is a serious matter! Kurban is careful with: OUR PLUS? Hiring the most experienced drivers, and put them under constant training and procedures. All our vehicles are connected by a RADIO & GPS system; allowing us to know at any time where is the vehicle and its situation. We have the best insurance coverage up to 2M $ in Tour operator Lability All vehicles are always guarded and washed We also have very strict rules: All drivers and guides are Uniformed. All drivers and guides sign a chart of quality that they have to respect. All drivers go through tests and long selection process before we hire them All drivers are constantly controlled and monitored by our operation department to keep a high level of quality to our customers. All drivers have basic English in general 9
OUR BUSINESS IS PEOPLE High satisfaction 24h service More than 100 000 satisfied tourists yearly 100 s of B2B agents clients for years now Kurban Tours is the ideal partner to welcome your guests, tourists, friends or family in UAE, OMAN or LEBANON... We are the perfect entertainer with our professional guides, whether your guests speak English, French, Spanish, Chinese or Russian 10
Some PHOTOS! 11
WHY GRAY LINE & KURBAN TOURS? Because no one can accumulate and offer you the : Experience of Kurban Tours of 65 years of successful tourism events The 110 years reliability of Gray Line and its international network The insurance of a solid organization for your valuable clients The same number of satisfied customers The same organization skills The same degree of follow up and attention to your clients The same number of vehicles at disposal The same dedication and seriousness of our staff ALL of that at the best rates in the market. Our Job is to help you build your business in our destinations. Just challenge us! 12