Kuala Lumpur Hotel & Hotel Residences Market Update

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Kuala Lumpur Hotel & Hotel Residences Market Update January 2018

The increasing supply of branded upper upscale and luxury hotels sending shivers amongst industry players. Demand growth over the last 10 years outpaced supply, but only just! The performance of 14 branded upper upscale and luxury hotels were analyzed. They comprised a combined daily guestroom inventory of approximately 6,500. The Y-o-Y growth of guestroom supply over the period 2007 2016 grew at 3.0%, outpaced slightly by demand at 3.1%. The impact of the oil & gas price crisis on hotel demand was quite significant as evident in 2015. Over the period to 2016, only 3 new hotels opened; the Grand Hyatt (2012), Aloft (2013) and St. Regis (2016). The increasing supply of branded hotels (usually perceived to be better quality) has been able to induce new demand. In the luxury hotel category, its occupancy levels have been consistently below the combined category. Forward Outlook Over the next 5 years, (2018-2022), approximately 3,400 new guestrooms (12 hotels under construction) will enter the market. 2021 will contribute the highest level at close to 1,300 guestrooms. The Y-o-Y increase is approximately 9%. Like the current supply, most of the new supply will be located in the KLCC / Bukit Bintang enclaves. Nearly 85% of the new guestrooms are categorized as luxury. The new luxury guestroom addition will increase its market share to 62% from 50% as at 2017. With a number of large mixed use development undergoing currently, such TRX, Bandar Malaysia, KL Metropolis and along Jalan Ampang, it is expected more upper upscale and luxury hotels will enter the market over the medium to long term. 2,500,000 2,300,000 2,100,000 1,900,000 1,700,000 1,500,000 1,300,000 1,100,000 900,000 700,000 500,000 80% 75% 70% 65% 60% 55% 50% Annual Guestroom Supply & Demand vs. Occupancy 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 Supply Demand Occupancy Occupancy 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 Luxury Upper Upscale & Luxury 74% 72% 70% 68% 66% 64% 62% 60% www.horwathhtl.com www.c9hotelworks.com 2

New Supply of Guestrooms Occupancy vs. ADR Daily Supply 12,000 10,000 8,000 6,000 4,000 2,000-2017 2018 2019 2020 2021 2022 The entry of super-luxury branded hotels is expected to uplift ADRs of the overall market Average Daily Room Rate (ADR) on upward trend despite increasing supply Combined ADR Y-o-Y increase of only 2.5% with Revenue per Available Room (RevPAR) also registering 2.5% growth. In 2008, the combined ADR registered an extraordinary increase of 13%, followed by a drop of 6% and 1% in the next 2 years. Since, 2011, the ADR has chalked up growth. The ADR of the luxury hotels captured a higher Y-o-Y growth of 3.0% with RevPAR registering lower growth of 1.3%. The ADR premium captured by the luxury hotels over the combined market has consistently been at 1.2. But in 2015 and 2016, this was increased to 1.3. However, the RevPAR premiums registered by the luxury hotels over the combined market were constant at 1.1 since 2008. In terms of location, hotels in KLCC captured higher ADRs over those in Bukit Bintang and KL Sentral areas, with premiums between 1.1 and 1.2. Forward Outlook Eight of the 12 confirmed new hotels have guestrooms under 260. These hotels are expected to position their ADRs at a premium over the current market rates. Over the short to medium term, ADR growth rates are expected to remain low; however, the entry of superluxury brands such as Four Seasons, W, Park Hyatt, Kempinski, Banyan Tree, Sofitel SO and Jumeirah, is expected to elevate the ADR of the luxury hotels to a higher level. The entry of a significant number of guestrooms (both in the upper upscale and luxury) is expected to put downward pressure on occupancy levels over the short to medium term. MYR Occupancy 650 600 550 500 450 400 350 300 80% 78% 76% 74% 72% 70% 68% 66% 64% 62% 60% 600 500 400 300 200 100 500 480 460 440 420 400 380 360 340 320 300 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 Occupancy ADR Linear (ADR) ADR & RevPAR 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 ADR RevPAR ADR (MYR) 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 Luxury Upper Upscale & Luxury ADR, MYR www.horwathhtl.com www.c9hotelworks.com 3

Corporate & Direct FIT / OTA expected to drive demand and ADR Direct FIT registered the highest ADR amongst demand segments Demand segment is more or less divided between Corporate (including MICE) and Leisure. Direct FIT/OTA sub-segment consists both Corporate and FIT Leisure. Oil & Gas sector is the main dominant corporate sector for demand in KLCC whilst both KL Sentral and Bukit Bintang hotels have a wider spread of corporate sectors. High content of Wholesale Leisure in Bukit Bintang expected in view of the shopping and entertainment enclave of KL. MICE is expected to remain an important demand segment in KLCC due to KL Convention Centre, although most demand captured are in-house MICE. Wholesale Leisure is expected to decrease while FIT Leisure expands as new luxury hotels enter the market. Foreign guest mix dominates across locations Domestic market share is the highest at KLCC hotels. The favourite locale for Middle East guests in Bukit Bintang where hotels there captured the highest market share. East Asian guests are indifferent to hotel locations.. Mainland Chinese guests are still dominated by tour groups as FIT travelers are increasing. Domestic guests are expected to decrease in the coming years as higher positioned hotels enter the market. The share of guests from ASEAN is expected to increase over the medium term with enhanced connectivity and the High Speed Rail. 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 16% 13% 17% 31% 8% 11% Demand Segment & Nationality Mix 10% 4% 14% 36% 27% 4% 6% 21% 13% 13% 24% 31% 34% 27% 17% Corporate Direct FIT/OTA Leisure Wholesale Mice Other 2% 16% 7% 50% 23% 26% KLCC Bukit Bintang KL Sentral & Other Domestic Other ASEAN East Asia Middle East Europe North America Other Other MICE Leisure Wholesale Direct FIT/OTA Corporate www.horwathhtl.com www.c9hotelworks.com 4

The challenging economics of building luxury open the opportunities for upscale and midscale Hotel brands driving pricing upwards as 75% of units have price tag over MYR2 million Our market research shows that hotel affiliation is correlated to real estate pricing premiums. Across the market this is translating to a 25-35% uplift in pricing. The luxury hotel residences at Ritz Carlton, Four Seasons, and St. Regis offer various layouts of significantly bigger size units, from one- to five-bedroom duplex units and are seeing strong interest from end-users who are looking at the convenience of a development with extensive facilities, services and prestige of a hotel brand. We are seeing a new trend of upscale and midscale brands into the sector, which will in turn be opened to a broader range of property buyers. Meanwhile, upscale or midscale hotel residences provide a limited choice of unit configurations from one-, two- and three-bedroom units only. Given less barriers to entry by property developers in this segment, highlighted by lower underlying land cost, this type of offering is expected to gain stronger traction across Kuala Lumpur s expanding cityscape. Trends Quality of the surrounding area and accessibility are critical factors buyers consider. The Petronas Twin Towers and KL Tower remain significant viewpoints that add demonstrated value to property offerings. Fully-furnished units are preferred by foreign buyers who focus on recurring rental yields. A number of hotel residence projects provide fully-furnished properties or An increasing number of global high net-worth individuals is diversifying Kuala Lumpur s traditional geographic source markets profile. Foreign buyers are entering the market both at the top end and entry levels. We expect the most movement in upscale or midscale hotel residences with a growing appetite for smaller units at lower absolute pricing points. 7% 17% Hotel Residences Unit Price Segment 14% 30% Source: YOO 8 Residence by Kempinski, Kuala Lumpur 32% < MYR2,000,000 MYR2,000,001 - MYR3,000,000 MYR3,000,001 - MYR4,000,000 MYR4,000,001 - MYR5,000,000 > MYR5,000,000 Forward Outlook There continues to be concern over China s restrictive policy for outward investment. This remains a volatile challenge for developers of larger mega-projects that expect to tap into a broad market. A shift in investor profile is mainly attributed to the changing geographic source market of tourists. The market volume of mainland Chinese buyers looking to invest in rental properties is expected to remain active. Hotel group brand recognition itself is a key influencing factor as certain brands inevitably appeal to different demographics or source of buyers. www.horwathhtl.com www.c9hotelworks.com 5

There are currently eight projects classified as hotel branded/managed residences in the market. Source: St Regis, Kuala Lumpur Project Name Currently for Sale Location Total Units Launch Year Hotel Affliation Ritz-Carlton Residences JL Sultan Ismail 279 2009 Marriott International St. Regis Kuala Lumpur JL Damansara 158 2010 Marriott International Four Seasons Place JL Ampang 242 2013 Four Seasons The Ruma Hotel & Residences JL Kia Peng 453 2013 Urban Resort Dorsett Residences JL Imbi 252 2013 Dorsett Tropicana The Residences JL Ampang 353 2014 Marriott International 8 Conlay by Kempinski JL Conlay 564 2016 Kempinski Ascott Star KLCC Residences JL Yap Kwan Seng 346 2016 Ascott 2647 Project Name Incoming Pipeline Location Total Units Opening Year Hotel Affliation Jumeirah Hotel Residences JL Ampang 267 Q42021 Jumeirah So Sofitel Hotel Residences JL Ampang 590 Q42021 Accor Unit Configuration Mix One- and two-bedroom units account for over 75% of current supply. Unit Size Mix Unit sizing is decreasing with over 50% of units in 500-1,000 square foot range. 2% 0.4% 38% 13% 9% 38% Studio One-bedroom Two-bedroom Three-bedroom Four-bedroom Five-bedroom and Above 9% 22% 11% 8% 50% < 500 sq.ft 501-1,000 sq.ft 1,001-1,500 sq.ft 1,501-2,000 sq.ft > 2,001 sq.ft www.horwathhtl.com www.c9hotelworks.com 6

Unit Characteristics High demand for entry-level units with low absolute pricing points attracting investment buyers Average Built-up Size by Unit Type Source: Ascott Residence at Star Residences, Kuala Lumpur 14,000 12,000 10,000 8,000 6,000 4,000 2,000 0 Studio Onebedroom Twobedroom Threebedroom Fourbedroom Five-bedroom and above Unit Size Pricing Max (sq.ft) Min (sq.ft) Average (sq.ft) Studio 2,898 441 820 588 One-bedroom 2,774 506 1,648 901 Two-bedroom 2,796 807 2,408 1,153 Three-bedroom 2,593 1,308 4,253 1,995 Four-bedroom 2,452 2,972 3,843 3,295 Five-bedroom 5,230 3,256 11,894 7,575 Limited supply of projects have pushed up market-wide absorption rates Absorption Rate by Type Unit High net-worth buyers prefer to purchase large units as primary residences Average Price ( 000) Per Unit 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Studio One-bedroom Two-bedroom Three-bedroom Four-bedroom Five-bedroom and above Five-bedroom and above Four-bedroom Three-bedroom Two-bedroom One-bedroom Studio 2,452 2,593 2,796 2,774 2,898 5,230 Sold Units Available Units 0 1,000 2,000 3,000 4,000 5,000 6,000 www.horwathhtl.com www.c9hotelworks.com 7

Buyers 1 2 Source: Mandarin Oriental, Kuala Lumpur HNWIs from Malaysia, Middle East and Hong Kong looking for a primary residence or trophy asset Buyers from China, Indonesia and Taiwan looking for investment opportunities HNWIs: High Net Worth Individuals Supply Hotel residences seeing influence of upscale and local operators such as Ascott, Dorsett, and Urban Resorts Concept (The RuMa). 346 252 242 279 158 453 Ascott Dorsett Four Seasons Note: Number of Units Ritz Carlton St. Regis The Ruma Trends PRICING POINT Broader types of buyers due to more affordable pricing points UNIT SIZING Unit configurations shifting to smaller sizes which impact brand positioning and pricing Fully furnished units attracting FULLY FURNISHED foreign buyers due to ease in rentals www.horwathhtl.com www.c9hotelworks.com 8

Horwath HTL is the world s largest hospitality consulting brand with 45 offices across the world providing expert local knowledge. Since 1915 we have been providing impartial, specialist advice to our clients and are recognized as the founders of the Uniform System of Accounts which subsequently has become the industry standard for hospitality accounting. Horwath HTL is the global leader in hospitality consulting. We are the industry choice; a global brand providing quality solutions for hotel, tourism & leisure projects. We focus one hundred percent on hotels, tourism and leisure consulting, and globally have successfully completed over 16,000 projects. With over two hundred professionals and membership of a top ten accounting network, we are the number one choice for companies and financial institutions looking to invest and develop in the industry. Horwath HTL Malaysia CEO Suite Level 36, Menara Maxis, KLCC, Kuala Lumpur 50088 Malaysia Telephone: +60 326 1501 22 Email: sen@horwathhtl.com www.horwathhtl.asia C9 Hotelworks is a globally awarded hospitality consultancy recognized as Asia s leading advisor on residential and mixed use developments, with projects and clients across all markets within Asia Pacific. With a history spanning over a decade, C9 has worked throughout Asia and in many other locations around the globe from its base in Thailand, delivering independent, strategic advisory services to owners and developers for market studies, feasibility reports, management operator negotiations and asset management. C9 has a high level of expertise in both hospitality and property sectors, with deep experience producing and analyzing research that delivers insight to identify key issues, evaluate complex ones and support clients in achieving solid success. C9 Hotelworks 9 Lagoon Road, Cherngtalay, Thalang, Phuket, 83110, Thailand Telephone: +66 (0)76 325 345/6 Email: info@c9hotelworks.com www.c9hotelworks.com 9

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