Welcome to Anglia Ruskin University

Language Services Unit Welcome to Anglia Ruskin University Pre-arrival Guide We are delighted that you have chosen to come and study English with us. Our Pre-arrival Guide has lots of information to help you plan for your journey to ARU, including details on your offer, your visa, how to book your accommodation and much more. We only ask that you read this carefully so you are fully prepared to start your academic life with us at Anglia Ruskin. It will also be a great opportunity to practice your English before you arrive. Everyone at the Language Service Unit (LSU) looks forward to welcoming you

Contents Section 1 Admissions and Visa process Your Offer 2 Visa Information 2 Applying for your Visa 2 Extending your Visa 3 Class Attendance and PBS Monitoring 3 Section 2 Accommodation Cambridge 5 Chelmsford 5 Off-Campus Accommodation 5 Host Families 6 Booking Accommodation 6 Section 3 On-line Enrolment Stage 1 - On-line Registration Task 7 Stage 2 - Enrolment 8 Section 4 Finance Course Deposit 9 Sponsorship 9 Accommodation Deposit 9 Refunds 10 Payment of Tuition and Accommodation 10 Section 6 Travelling to the UK What Should I Pack? 15 What Don t I Need to Pack? 15 What Must I Leave in my Hand Luggage? 15 Section 7 Arriving in the UK Banks 16 Supermarkets 16 Telephoning Home 17 Medical Centre 17 Section 8 Starting your course Orientation 18 Registration 18 Police Registration 19 Section 9 Pre-arrival Checklist Pre-arrival Checklist 21 Important Telephone Numbers 21 Section 10 Campus and City Maps Cambridge 22 Chelmsford 24 Section 5 Getting to Anglia Ruskin Free Airport Pick-up 11 Public Transport 11 Traveling to Cambridge Campus 11 Traveling to Chelmsford Campus 13 1

Admissions and Visa process 1 When you apply to study for an English course with us at Anglia Ruskin there are a number of conditions you will need to meet. This section explains all of these conditions as well as the visa application process. We would advise that you read this section very carefully to ensure you follow the right process so you can attend your English language course. Once you have met all the conditions for your offer you will then be able to book your accommodation. We strongly recommend that you organise your accommodation before you arrive in the UK. Admissions - Your Offer When you apply to study an English Language programme at Anglia Ruskin you will initially be made a conditional offer. This means we have a place for you to study English with us but we still require some further documents and the payment of a deposit from you. It is important that you send these documents so we can issue you with an unconditional offer. Once you have been made an unconditional offer we will be able to issue your CAS to enable you to apply for your visa and reserve your university accommodation. Visa Information Pre-sessional English course If you are an international student coming to study in the UK and have applied to do a pre-sessional English course at Anglia Ruskin you will be required to enter the UK under the Tier 4 - (General) Student immigration route. Please note: We do not recommend that you apply for a short term study visa to enter onto a pre-sessional course. Although it may cover the length of your first course, you will not be able to renew this visa or switch to Tier 4 (General) Student in the UK and this could cause problems for transfer onto a future course. English with University Studies (EUS) If you are applying for an EUS course you will be able to apply for a short term study visa. However if you intend to remain in the UK to continue your academic studies it may be advisable to enter the UK under the Tier 4 - (General) Student immigration route. If you are an EU national (citizen) or from Norway, Liechtenstein, Iceland or Switzerland you can enter the UK freely and you will have no restrictions on the length of time you can stay in the UK. You will need to produce a valid passport, national identity card or travel document at immigration control at the port, airport or at the Eurostar station. Provided that your documents are in order you should pass through with ease; your passport will not be stamped. If you are from any other region, we would advise you to check with your local British High Commission or Embassy on whether you need a visa. Applying for a Visa Tier 4 (General) Student visa Once you have met the conditions of your offer to study at Anglia Ruskin, your offer will be made unconditional and you will be issued with a Confirmation of Acceptance for Studies (CAS). Your CAS will only be issued to you once you have satisfied the 2

Admissions and Visa process 1 conditions both academic and financial in your conditional offer email. Please note your CAS number is valid for six months only. You cannot apply for your Tier 4 visa more than three months before your course is due to start. Depending on which country you come from you may also need to take a TB test before you apply. Please see the website for more information www.gov.uk/tb-test-visa. As part of the Tier 4 (General) application: you are also required to provide your biometrics (your facial photograph and fingerprints) and you may be required to attend an interview to discuss your chosen studies in the UK. Preparing to apply for your visa It is important that you have all the relevant documents to enter the UK. Please check that you have a valid passport. Once you have been issued a CAS it is very important keep this document safe as you will need to submit it with your visa application to study in the UK. As part of your visa application you will be expected to show that you are able fund your living and studying expenses, whilst in the UK. The amount you need to cover your studying and living expenses will be included in the unconditional offer we send you. More importantly you need to make sure that you apply for your visa as early as possible as the visa application can take up to four weeks or more in some countries. Important Tips for applying for Tier 4 Please check you have: An up-to -date passport Keep your CAS safe Check you have the available funds for your pre-sessional and academic course Apply early for your visa Check if you need to take a TB test Important Please make sure you know when your visa is due to expire. It is important that you plan to renew your visa in plenty of time. If you do not renew in time you will face great difficulties and it is unlikely we will be able to help. Need more help applying for a Tier 4 visa? You can download a Tier 4 Visa Guide and view a short video presentation at: www.anglia.ac.uk/international/immigration/studying-with-us-for-longer-thansix-months Collecting your Biometric Residency Permit (BRP) Card The UK Government has changed the way that it issues permission for people to come to the UK from abroad for more than six months. The vignette in your passport will be issued with a validity of 30 days and you will be required to collect a Biometric Residence Permit (BRP), also known as a Biometric Immigration Document (BID), on arrival in the UK. We are pleased to advise that Anglia Ruskin University has been allocated as an 'Alternative Collection Location' (ACL) for your Biometric Residence Permit (BRP) when you reach the UK. To ensure your smooth registration process we would advise that you enter the ACL code shown below when you make your visa application on Visa4UK to ensure your BRP is sent to your study location. Chelmsford code: 2HE569 Cambridge code: 2HE574 Your BRP Card will be ready for you to collect on the orientation day of your course. Short Term Study Visa From 24 April 2015 the student visitor visa route has been replaced with a new route known as the short term study visa. This route will allow you to come to the UK if you are 18 years or older, and want to enter: for up to 6 months to study a short course for up to 11 months to study an English language course www.gov.uk/study-visit-visa Extending your visa If you need to extend your Tier 4 General Student Visa while you are in the UK, our International Student Advice Team are here to help you. During your studies we ll run regular workshops to provide you with information on how to renew your visa. Our team will be able to send your visa application on your behalf to a section of the Home Office which specializes in Student Visas. The process should take less time 3

Admissions and Visa process 1 than if you post it yourself and we will also deal with any queries on your behalf. If you need a faster decision then you may choose to make an appointment to go in person to a Visa Premium Service Centre. Whichever method you choose, we can usually give advice and check your visa application forms. If you have a short term study visa, you will need to return to your country in order to apply for a Tier 4 General Student visa to continue your studies. Class Attendance and PBS Monitoring Class Attendance This is an intensive programme and at the Language Service Unit (LSU) we expect 100% attendance and 100% completion of all study tasks assigned to you. Points Based System (PBS) for UK Visas From 22nd February 2010, UK universities acting as sponsors of visa applicants under Tier 4 have responsibilities to monitor and report on student attendance on their chosen course. As a student with a TIER 4 visa, you will have also some responsibilities which you must abide by. Responsibility of Anglia Ruskin As a UK university acting as a sponsor we have to; Notify the UKVI of any changes in your course of study and/or study status that impact on your course end date or mode of attendance, ie, periods of absence, withdrawal or continuation beyond normal maximum programme duration Monitor programme engagement/attendance Report non-engagement/attendance to the UKVI As a student with a TIER 4 visa, you are required to: Register at Anglia Ruskin on the course and date specified on your CAS Ensure that your contact information including UK address, email and mobile phone records are up-to-date via the evision portal Notify your department of any non-attendance in an appropriate time frame Explain any periods of absence, and submit evidence to support absences Report any relevant changes in circumstances that would be likely to affect your visa situation Provide amended or updated passport and visa documentation Monitoring and Reporting Attendance of students on short courses of less than 12 weeks duration will be monitored weekly; for courses longer than 12 weeks, attendance will be monitored monthly. The University is then required by the UKVI to report to them if: Students fail to register within the time frame of the registration period Students miss a series of engagement points within the reporting period for their course. (Before any student is reported for non-attendance, the department will attempt to contact the student by email through their Anglia Ruskin email account. However, continued non-attendance would result in students being reported to the UKVI). You can also find details full details of the Terms and Conditions for International students studying in the UK on our website www.anglia.ac.uk/about-us/policies-procedures-and-regulations 4

Accommodation 2 At Anglia Ruskin we provide a number of different accommodation options including self-catering (only) and furnished accommodation in student halls of residence and shared houses. Typically, the cost of our halls of residence (student hostel) ranges from 110-155 per week. This can be booked through our University Residential Service (RS). Please note that accommodation at both Cambridge and Chelmsford is limited so you need to apply early. Cambridge At Cambridge we have halls of residence on and off-campus, and shared houses within two miles of our campus. We are able to offer a variety of rooms including: rooms with shared bathroom facilities, rooms with en-suite facilities along with studio rooms. All rooms include fully equipped shared kitchens. Chelmsford At Chelmsford we have the Student Village on campus, with flats of three, five or six students, as well as off-campus shared houses. In our Student Village you'll have your own room and share a kitchen. Most rooms are en-suite. Students from a wide variety of backgrounds and experience will be living in our accommodation. If you have a strong cultural or dietary belief, which prevents you from living in this environment, you may want to consider finding your own accommodation in the Private Sector. Off- Campus Our Residential Service can provide you with private sector accommodation options: www.anglia.ac.uk/privatesector. We provide plenty of help, including the Studentpad website (www.angliastudentpad.co.uk), house hunting days and lists of accommodation agencies. A room in a shared house ranges from approximately 100 to 145 per week, excluding utility bills. Contracts will be for a minimum of 6 months. Please note if you intend to bring dependents you will only be able to book private accommodation. The price of accommodation suitable for families is usually over 1000 per month (excluding bills). We would recommend that you try to organise your 5

Accommodation 2 Reminder Please ensure you have arranged your accommodation before you arrive at Anglia Ruskin. accommodation before you arrive. Completing the renting process can take time and if you arrive in the UK without any housing for you and your family you may have to spend time staying in a hotel which could be expensive. Host Family In Cambridge, you can also choose to stay with a host family. You will be able to stay in the home of a local family, sharing the day-to-day life of the family. This will also be a great opportunity to improve your English. Please contact the accommodation office for more information. Please note: with private sector and host family accommodation, we provide an advice and referral service only. While we make every effort to assist students to find safe secure and suitable accommodation any lease or other arrangement entered into are at the sole discretion of the student and the accommodation provider. Short-term accommodation options If our accommodation is full or you prefer to find something yourself in the private sector but don t have time to organise this before arriving in the UK you may need to book some temporary accommodation until you can find something more permanent. Subject to availability, our Cambridge and Chelmsford campuses may be able to provide short term accommodation within guest flats in the halls. If these are unavailable we can provide information on alternative arrangements including Youth Hostels, bed and breakfasts, hotels and private apartments. This information is available on our website or on request from the Residential Service. Visit www.anglia.ac.uk/housing. Booking on-campus accommodation As soon as you have received an offer letter for your English language course you need to book a room. There are limited rooms on campus in both Cambridge and Chelmsford so you need to so you need to book at least two weeks in advance of your planned arrival. How to apply You can apply online at: www.anglia.ac.uk/housing. If you experience any problems applying online please contact our Residential Service at the campus where you will be studying. Please find the links for Cambridge and Chelmsford here: Cambridge www.anglia.ac.uk/student-life/accommodation/where-you-willlive/accommodation-in-cambridge Chelmsford www.anglia.ac.uk/student-life/accommodation/where-you-will-live/ chelmsford-student-village We will let you know your application has been successful by sending you an automated email. Accepting an offer of accommodation After a few days, you should usually have received the accommodation offer letter. Please read this very carefully as it details where you will live on campus, the dates you have booked the accommodation and how much you must pay. You then need to do the following; Keep to the deadlines given in the email or you may lose the room if you don t respond in time. Sign, scan and email the offer letter back to accept your offer. You will normally be required to pay your first rent installment in advance as part of the process of accepting a room offer. You will only be able to collect keys if payments have been made as required. 6

Online Enrolment 3 Before you can begin class you will need to enrol. Part of this process you will be able to do in your home country, the rest you will complete when you arrive at Anglia Ruskin as part of your orientation programme. It is very important when you enrol that you bring all the correct documents including your ID and any documents outlined in your CAS letter. Stage 1 - Online Registration Task Before you arrive, please ensure you have completed the online registration task. This will save time when you arrive. To complete this task you will need to Log onto Anglia Ruskin s web portal (known as e:vision). Our e:vision portal can be found at the following internet address: http://e-vision.anglia.ac.uk Once you have logged onto the e:vision login page you will need to do the following: Enter your username as specified in your Welcome letter Enter your password which is your date of birth in the format DDMMYY (for example if your date of birth is 12th April 1980 then you will enter it as 120480) The following is an example of the screen: Reminder You will only be able to complete the online registration task if you have FIRMLY accepted your offer, met the conditions on your offer letter and paid your deposit (non-eu if required in your offer letter). Click on the Log in>>> button, and you will then be taken to the Welcome to e:vision screen To access your online registration task you should click the My Registration tab on the left hand side of the page Then click on the Register online link to go to your personalised Online registration task. Please complete the 6 sections with correct information, working from left to right. Once a section has been successfully completed, the section will turn from red to green. 7

Online Enrolment 3 Completion of online registration task Once you have completed the registration task you will then be directed back to your My Registration page where useful information and links will appear. One of those links is called View your registration course details. If any of your details are incorrect please contact internationaladmissions@anglia.ac.uk quoting your student ID number and explaining the problem. Please use REGISTRATION PROBLEM as the subject of your email. We will investigate the problem, amend your record and inform you this has been done or, if necessary, contact you for further information. Now you need to: E-mail a passport sized photo to icentre@anglia.ac.uk Please include the following information in the subject line of your email: Campus of study / 7 digit Student ID Number / Surname Password Manager Another link that will appear on your My Registration page once you have completed the registration task is called Password Manager. Click on the link to complete the Password Manager Registration which will enable you to reset and manage your password. Register with Password Manager by creating your Questions and Answers profile to manage your passwords and unlock your account. Stage 2 - Enrolment Reminder Please note until you have fully completed enrolment you will not be able to attend class. If you have a visa to be in the UK you will need to take a copy of your passport to our University Information Centre (icentre). If are already in the UK and have a Biometric Residence Permit you will also need to take it to our icentre. Please check your CAS letter carefully. It will state which original documents you will need to bring to be scanned at the icentre. These could include English language and academic certificates. Tier 4 Visa If you have a Tier 4 visa you can only start your studies with Anglia Ruskin if your visa/brp card shows our sponsor licence YYEPDGBD6. If not, you will need to make a new visa application before you can enrol and start your studies. In addition to completing the online registration task, once you are on campus you must take your passport and valid visa to the icentre for scanning onto their Student Record system. Until this is done your registration will not be complete. You will have the opportunity to complete your registration and collect your student card on your orientation day held on the Friday before your course starts. Student ID Card Once you have completed your enrolment online and paid your fees you will be issued with a student identification card. University Facilities Once you have completed enrolment and have been issued with a student ID card you will have access to our University facilities and your student e-mail account. You will not be able to use any facilities until you have formally enrolled with our University and paid the required tuition fees or provided an official sponsor letter 8

Finance 4 Before the start of your course we would encourage you to pay your tuition fees in full. In order to receive your CAS number you will need to pay your course deposit, or provide a valid sponsorship letter, and provide us with a copy of your passport. Information on the course fees and deposit are included in your offer. Please note you will not be able to complete your enrolment unless you have paid your fees in full. For details on how to pay your tuition and accommodation fees and all the LSU financial policies please read the details below. Course Deposit Applicants holding an unconditional offer of a place on an LSU English course should guarantee their place by paying a course deposit of: 4,000 for Pre-sessional Courses (if you have met all other conditions except English and have been issued a composite CAS This deposit includes the course deposit for both your pre-sessional and academic programme) Reminder A CAS Number will only be issued once we have received the deposit payment or sufficient evidence if you are a sponsored student (as well as a copy of your passport). 1,000 for English for University Studies (EUS) To pay your deposit you will need to do this online. Please visit our website www.anglia.ac.uk/webpayments Sponsorship We recognise a sponsor to be a company/organisation/charitable trust or Government (including Anglia Ruskin Bursaries/Scholarships). In accordance with UKVI guidelines a copy of of the documents confirming your sponsorship should be presented in order for a CAS to be issued. We can t accept any family member, guardian or friends as sponsors. If you are a sponsored student, you do not need to submit a deposit for the course fees as long as you have supplied a letter of proof of your scholarship. Accommodation Deposit In addition to your course deposit you will also be required to pay a deposit for your accommodation. This deposit will vary depending on your choice of university accommodation. In some cases you may need to pay the first month of your tenancy agreement. To check the deposit for your accommodation please visit our website Cambridge www.anglia.ac.uk/student-life/accommodation/where-you-will-live/ accommodation-in-cambridge Chelmsford www.anglia.ac.uk/student-life/accommodation/where-you-will-live/ chelmsford-student-village To pay your accommodation deposit please visit out website www.anglia.ac.uk/webpayments 9

Finance 4 Course fee deposits are non-refundable unless a visa application is refused and evidence is provided. Accommodation deposits are also non-refundable. The accommodation deposits must be paid before you are allowed access to your university accommodation. Deferrals It is our policy to allow students to extend their courses for one year, where possible, subject to any changes in the admissions requirements. Any course deposit already paid will be carried forward towards the new course. Refunds Course fees are due at the time of registration and there is no entitlement to any fee reduction or refund if you withdraw during your course. Extensions You will be allowed to extend your course where places are available and with the agreement of the LSU. If you are permitted to extend your course, all new course fees must be received before the start of your extension period or you may not be allowed to join the class. De-registration, Non-admission and Withholding Results The University reserves the right to de-register students who have not paid their course fees by the due date. Alternatively, admission to classes may be refused until course fees are paid in full. Failure of an individual or their sponsor to pay tuition fees may mean results and certificates are withheld until full payment has been received. Payment of Tuition and Accommodation Fees If possible you should pay your tuition fees before you arrive. In order to receive your CAS you will need to pay your deposit, or provide a valid sponsorship letter, and provide us with a copy of your passport. The final date to pay is at enrolment so you must have your fees in place by then. We will not be able to issue you with a student card until you have paid your fees and you will not have access to the university facilities. You can pay for your course deposit, tuition fees and accommodation on-line. Please visit our website https://payments.anglia.ac.uk/international Payment at Orientation If you are unable to pay before you arrive you will need to pay at orientation. You will need to bring a copy of your offer letter (CAS) with your student ID on. You can pay by: Debit or Credit card (Maestro and Electron cards are not accepted) Cheque/Bankers Draft (Payment made to Anglia Ruskin University) International Bank Transfer (Western Union) Cash. Although we do not recommend walking around with large sums of money. Bank Accounts Once you have enrolled we will help you to open a Bank account, but please note that it can take up to 10 days to open a Bank account in the UK. You should speak to your bank in your home country before you arrive in the UK to ensure you will have access to your money. Alternatively you should bring enough money for the first two to three weeks. 10

Getting to Anglia Ruskin 5 Before you arrive in the UK you will need to plan how you will get to Anglia Ruskin. At LSU we provide a free airport pick-up from all of the London airports to the student accommodation at both the Cambridge and Chelmsford campuses. Free airport Pick-up If you would like to use our free airport pick-up please fill out the airport pick-up form (attached in the same e-mail as this guide) and send it to student-experience@anglia.ac.uk. Please remember when you return the form to put airport pick-up in the subject header. Planning your own Route Top Tip Please include Airport pick-up in the email subject header so we can process your booking as quickly as possible. Top Tip Please note that for most of these options you will probably be able to use your credit card but it may be worth exchanging some money at the airport. For more information please visit the website www.tfl.gov.uk/ fares-and-payments/ If you would like to plan your own journey to Anglia Ruskin we have listed several options for you, please see below. Public Transport In the UK we have a very good transport network, and you ll find a variety of options available for traveling to Anglia Ruskin; Buses or coaches are usually a cheaper alternative to trains but the journey may take longer. Trains in the UK are fast and convenient but are usually more expensive and may be crowded at peak times. The London Underground (also known as the tube) has many different lines running around London. The London Underground does not go as far as Chelmsford or Cambridge. You will need to transfer to a train or coach from London Taxis are an expensive option if you are traveling on your own but may be a good option if you are traveling in a group and have a lot of luggage Travelling to the Cambridge campus If you are planning to travel to the Cambridge campus from any of the main London airports, we recommend you use the National Express coach service. This coach company offers a direct service to Cambridge, so you won t have to make any changes with your luggage. The Central Bus station in Cambridge is just a short walk to our campus. For more information please see their website www.nationalexpress.com Coach Heathrow Airport - National Express operates a coach service from Heathrow Airport to Cambridge. Coaches leave around every half an hour from Terminal 4 & 5 and travel to the Central Bus Station in Cambridge. You can buy a ticket from the driver ( 20 single approx. price). The journey should take approximately 2 hours 45 mins. Stansted Airport National Express operates a coach service from Stansted Airport to Cambridge from the front of the terminal building. You will need to check the screens for the correct bay. You can pay in the coach office near the bays or the driver. The journey should take approximately 50 minutes ( 10.50 approx. cost) Gatwick Airport - National Express operates a coach service from Gatwick Airport to Cambridge via Heathrow airport. The journey should take approximately 4 hours. ( 35 approx. cost) 11

Getting to Anglia Ruskin 5 Luton Airport - National Express operates a coach service from London Luton Airport direct to Cambridge Coaches leave every 2 hours. The journey should take approximately 1 hour 40 minutes. ( 16.80 approx. cost). You can pre-book a ticket by visiting www.nationalexpress.com Train and Underground You also have the option of taking the train. In some cases you may also have to take the underground to connect to the train station (please ensure you have bought a ticket before you board the train). The train station in Cambridge is a 15-20 minute walk to the campus so you may prefer to take a taxi if you have a lot of luggage. Please ensure you have bought a ticket before you get on board the train. Heathrow Airport Heathrow Express operates a direct service from Heathrow airport to Paddington Station. You will need to purchase a train ticket at Heathrow train station. When you arrive follow the signs and take the underground to King s Cross (Circle line). Follow signs to the main line train station, where you catch a train to Cambridge. The journey should take approximately 2 hours 15 minutes in total. ( 45 approx. cost). London Stansted Airport - The train line operates a direct line from Stanstead Airport to Cambridge. You will need to buy a single ticket to Cambridge ( 12.30 approx. cost). The journey should take between 31-51 minutes. Alternatively you can take the Underground (Piccadilly Line - Eastbound) all the way from Heathrow to Kings Cross station. The journey should take around 2 hours in total. Depending on the time of day you will be travelling it will cost around 30. Gatwick Airport The train line operates a direct service to St Pancras tube station. You will need to buy a single ticket to Cambridge. When you arrive follow the signs to Kings Cross mainline station (a short walk) and take a mainline train to Cambridge. The journey should take approximately 2 hours 15 minutes. Depending on the time of day it will cost around 32. London Luton Airport The airport operates a shuttle bus service connecting the airport with Luton Airport Parkway station. Take the First Capital Connect train to London St Pancras. Follow the signs to the main line station at Kings Cross (a short walk) and from there, take a train to Cambridge. The journey should take approximately 2 hours 20 minutes in total. You will need to buy a single ticket to Cambridge ( 38 approx. cost) 12

Getting to Anglia Ruskin 5 Travelling from London St Pancras to Cambridge If you come into the country by rail, via the Euro tunnel through France - then you will arrive at St Pancras Station. Follow the signs to Kings Cross (a short 10 minute walk) and buy a single ticket to Cambridge ( 22.60 approx. cost) then take a train to Cambridge. The entire journey should take approximately 50 minutes to 1 hour 10 minutes. For more information on train timetables and prices please visit the website www.nationalrail.co.uk and for the underground www.tfl.gov.uk Please Note Prices and journey times given above are correct of time of publication (Sept 2014) and for guidance purpose only. Please check with the websites included above for up-to-date information on all fares and journey times. Most public transport runs at regular times but if you arrive late at night some of these services may run at limited times. Travelling to the Chelmsford Campus If you are planning to travel to the Chelmsford campus and are arriving at any of the main London airports we would recommend that you take the most direct route. This will vary according to which airport you arrive at. Coach Heathrow Airport National Express operates a service from Heathrow Airport to Victoria Coach Station, where you will need to change to travel directly to Chelmsford.. The journey should take 3 hours 15 minutes. You can buy a ticket at the coach station ( 18-37 approx. cost) London Stansted Airport A bus service operates from the airport and is a direct service to Chelmsford. Bus (X30) leaves every hour and the journey takes about 1 hour. www.firstgroup.com ( 10 approx. cost) Gatwick Airport National Express operates a service from Victoria Coach Station to Chelmsford ( 12 approx. cost). You will first need to take The Gatwick Express to Victoria. Buy a single ticket ( 17.75 if bought on-line in advance) www.gatwickexpress.com for the main line train. There is a train every 15 minutes and it takes about 30 minutes. At Victoria follow the signs to the coach station (ten minute walk). The journey from Victoria to Chelmsford should take about 2 hours. London Luton Airport - National Express operates a service from Luton Airport to Victoria Coach Station. You can buy a single ticket to Chelmsford ( 23.80 approx. cost). At Victoria change coach to Chelmsford. Check the time of departure and departure bay at the ticket office. The entire journey may take up to 4 hours. You can pre-book a ticket by visiting www.nationalexpress.com Train and Underground Heathrow Airport The underground operates a tube line from Heathrow Airport to (Piccadilly line) to Kings Cross, change to the Circle or Hammersmith & City Line to Liverpool Street. Follow signs to main line station and take train to Chelmsford. Travel time approximately 2 hours. You can buy a single ticket to Chelmsford ( 19.20 approx. cost) London Stansted Airport - There is no direct train to Chelmsford. You will have to take a train to London Liverpool Street and then change trains to Chelmsford. ( 31 approx. cost). We recommend that you travel direct to Chelmsford by bus (see above). London Gatwick Airport - The train line operates a service from Gatwick to London Bridge underground. When you arrive follow the signs to the Underground and take the tube to Liverpool Street. Follow the signs to the mainline train station and take the train to Chelmsford. The entire journey should take approximately 2 hours. Buy a single ticket to Chelmsford ( 32.30). Luton Airport - The airport operates a shuttle bus service connecting the airport with Luton Airport Parkway station. Take a First Capital Connect train towards Brighton. 13

Getting to Anglia Ruskin 5 Change at Farringdon and follow the signs to the underground. Take the Circle, Hammersmith & City or Metropolitan line to Liverpool Street rail station. Follow the signs to the main line station and take a train to Chelmsford. The entire journey should take approximately 2 hours. Buy a single ticket to Chelmsford ( 32.50- approx. cost). Travelling from London St Pancras to Chelmsford If you come into the country by rail, via the Euro tunnel through France, you ll arrive at London St Pancras station. Follow the signs for the Underground and take the Metropolitan line eastbound to Liverpool Street. Follow the signs to the main line station, buy a single ticket to Chelmsford ( 17.80 approx. cost) and then take a train to Chelmsford. The entire journey should take approximately 1 hour 10 minutes For more information on train timetables and prices please visit the website www.nationalrail.co.uk and for the underground www.tfl.gov.uk Taxi A taxi from any of the London airports to Cambridge or Chelmsford will be VERY EXPENSIVE (approximately 100-180). If you choose to travel by taxi it will be cheaper if you book in advance please e-mail internationalarrivals@anglia.ac.uk. If you have a large amount of heavy luggage you may decide that the convenience of a door-to-door service is worth the expense but please do read this section for other travel options. Remember to agree a taxi fare beforehand, so you know how much you will have to pay and have enough money with you. 14

Travelling to the UK 6 Your airline will have weight restrictions on your luggage so it is important you choose carefully what to pack in your suitcase. You will be able to buy additional clothing/supplies while you are studying in the UK. Once you have applied for an English course we would recommend that you start looking at flight options as prices can vary for different airlines. What should I pack? Warm clothing and an umbrella/raincoat Lighter clothing (if you are studying in the summer) Photographs of home Photocopies of important identity/academic visa documents (please leave another copy at home with your family) Towels and toiletries Electrical adaptors to plug in your electronic devices Top Tip Check out the different options before you book your flight as some airlines are more generous with their luggage allowance. While some may only allow one suitcase. Reminder Please note you will be responsible for transferring your own luggage to your accommodation. This may include a short walk of up to 5-15 minutes depending on which halls you are staying in. What don t I need to pack? Bedding - You can either pre-order your bedding or you can buy this cheaply when you arrive Pots and Pans - You will be able to buy these cheaply when you arrive Food In both Cambridge and Chelmsford you will find that many of your favourite foods from home can be purchased here. We are also very close to London where there is a variety of international cuisine. We would not recommend bringing food into the UK as this may be confiscated at the airport. What must I keep in my hand luggage? The original certificates and transcripts you used to get your MAIN offer at Anglia Ruskin - You must have these for when you enrol and if you need to extend your visa. Your passport with a valid visa Flight ticket Anglia Ruskin University offer letter (and CAS statement, if using Tier 4 visa) Accommodation document (Tenancy Agreement or Anglia Ruskin University accommodation offer letter) Travel insurance certificate Any medicines (with a letter from your Doctor) and contact lenses Certificates of Health/Vaccinations A small amount of money in UK Sterling sufficient to cover your expenses for the first two to three weeks Jumper or coat as it may be cold when you arrive Receipt of payment of fees to Anglia Ruskin Contact number for Panther Cars, if you have booked our Free Airport Pick-Up. The company name is Panther Taxi s and their telephone no. +44 (0)1223 715715. You will receive details by e-mail before you depart regarding where to meet the taxi driver. 15

Arriving in the UK 7 To help you settle in when you first arrive in the UK we have listed some of the key areas you may want to visit in your first few days, including the nearest supermarkets as all our university accommodation is self-catering. Cambridge Banks Branches of all major UK banks can be found in the city centre. Cash dispensing machines, which usually take cards from banks worldwide (look for the appropriate symbol on the cash machine) can be found at the Grafton Centre, City Centre, Mill Road and there is also an ATM on campus. Shopping The closest supermarkets are ASDA and Tesco Express. There are two main shopping areas in Cambridge; the city centre and the Grafton Centre. Shops are generally open from 9.00-17.30 Monday to Saturday and 11.00-16.00 on Sunday. Most supermarkets are open until 22.00 although some are open 24 hours. Main supermarkets Co-operative at the far end of Mill Road Tesco Express, East Rd and Mill Road Sainsbury s, Regent Street or Sidney Street ASDA, Coldhams Lane Tesco, Newmarket Road There are also a number of international restaurants including, Chinese, South Korean, Japanese, and Middle Eastern and many more on in Mill Road a 5 minute walk from the campus. 16

Arriving in the UK 7 Chelmsford Banks Branches of all major UK banks can be found in the High Street. Cash dispensing machines, which usually take cards from banks worldwide (look for the appropriate symbol on the cash machine) can be found at various locations including New Street, Railway Station, High Street and the Spar shop in Rivermead Gate. Shopping The closest large supermarket to the campus is Tesco. There s also a SPAR food shop on campus and an international food shop called MM Global Supermarket next to our campus. The main shopping areas in Chelmsford are within walking distance of our University. The majority of shops are in High Chelmer, along the High Street or in the Meadows shopping centre. These shops are open from 9.00 to 17.30 Monday to Saturday; some are also open from 10.00 to 16.00 on Sundays. Telephoning Home To dial an international number from the UK dial 00 then the country code followed by the area code and then the local telephone number. Using your mobile phone in the UK to call home can be expensive. There are many mobile phone shops in Cambridge and Chelmsford where you will be able to purchase UK SIM cards to use with your own phone. Your phone must be unlocked to allow you to use this card. Medical Centre We will provide with information about joining the medical centre during orientation. But if need medical help before you meet a member of the LSU team you should contact an International Student Adviser Telephone. Cambridge you will need to call 01245 684285 or 01245 684297. Staff will be available between 9.00 and 16.30. Chelmsford you will need to call 01223 698135 or 01223 698073. Staff will be available between 9.00 and 16.30. Outside these hours call National Health Service Direct on 0845 46 47. 17

Starting your course 8 We look forward to welcoming you to Anglia Ruskin. We have a free one day orientation programme to help you settle in before you start your English Studies. Orientation You will receive your orientation schedule by e-mail before you depart. Your orientation will start on the Friday so please ensure you arrive on time for this. On your first day you will meet the staff at the Language Services Unit (LSU), tour the campus and complete your enrolment at Anglia Ruskin University. We will also organise your visit to OVRO (The Overseas Visitor Registration Office) for those who need it. Depending on which course you are taking, you may have to take a placement test so we can assess your level of English. This is nothing to worry about, it just helps us place you in a class that is suitable for you. Your classes will begin on the Monday. It is very important that you arrive on the start of your course, otherwise you will miss lots of important information and may end up missing valuable teaching hours that could affect your performance at the end of your course. CRIC Students If you are a student that is going on to do a course at Cambridge Ruskin International College, you will be completing your pre-sessional course with the LSU. During your time on the pre-sessional course you will be a full Anglia Ruskin student and have access to the same facilities. On your orientation day you will get to meet the CRIC staff who will help you with your transition from your pre-sessional course to your CRIC course. Reminder Please make sure you have your passport/id card and all the original documents stated in your CAS letter. If you do not have these documents you wont be able to enroll and attend class. Registration As part of your orientation you will complete the registration process. This will include the following: If you haven t already registered online, you will have the opportunity to do this Make full payment for your tuition fees in the finance office (or show receipt if you have paid already) Take your original national identity and visa documents to the icentre for photocopying as well as any other documents if required (stated in CAS letter). When you have completed the registration process you will then be issued a student ID card from the icentre. This will allow you access to all the university facilities. 18

Starting your course 8 Social Programme Meet Sean Page, your Student Experience Officer. He is here to provide you with support on all non-academic matters. This includes arranging your airport pickup, welcoming you to Anglia Ruskin at your orientation and helping you to settle into university life. We provide a social programme along side your English course. This includes a variety of activities both on and off campus, including day trips to popular tourist attractions in the UK, international food festivals, themed parties, sporting events and much more. We will also keep you updated on events happening in and around Cambridge & Chelmsford. If you are interested in joining one of the many clubs and societies at ARU Sean can help you find out information, whether it is tennis, theatre or the Harry Potter Society! There is a lot to see and do at ARU outside your courses and Sean is here to help you make the most of your experience with us at the LSU. If you have any questions you can also e-mail him at: student-experience@anglia.ac.uk Follow us To see all the social activities we organise, please visit our LSU Facebook page at fb.com/arulsu. Police Registration Students from some countries are required by law to register at a local police station on arrival. This regulation only applies to some students from outside the EU or Commonwealth and will be stated clearly on your entry clearance (visa) sticker. If you are required to register with the police you must do so within 7 days of your arrival in the UK or at least book your appointment. You MUST pre book an appointment before you go the police station, our International Student Advice 19

Starting your course 8 team will help you with this on your orientation day. You will need to take to the Police station: 2 passport-sized photographs the registration fee (currently 34) proof that you are studying at our University. If you are unclear about whether you need to register with the police or you need help to book an appointment, please contact an International Student Adviser upon arrival. The Police stations are located close to the Anglia Ruskin University campuses: Cambridgeshire Police, Parkside Police Station, Parkside, Cambridge, CB1 1JG Tel: +44 (0)1223 358966 Essex Police, Chelmsford Police Station, New Street, Chelmsford, CM1 1NF Tel: +44 (0)1245 491212 If you have been living in the UK and already have a police registration certificate and have just moved to Cambridge or Chelmsford you will need to go to the Police Station and inform them of your new address. You do not have to book an appointment if you just need to update your current certificate, you can go directly to the police station reception. Remember that this doesn t apply to every student. A list of nationalities that are required to register and keep their details up to date with the police is listed below and can be found by clicking this link: www.gov.uk/government/publications/immigration-rules-appendix-2. Afghanistan Cuba Libya Syria Algeria Egypt Moldova Tajikistan Argentina Georgia Morocco Tunisia Armenia Iran North Korea Turkey Azerbaijan Iraq Oman Turkmenistan Bahrain Belarus Bolivia Brazil China Israel Jordan Kazakhstan Kuwait Kyrgyzstan Palestine Peru Qatar Russia Saudi Arabia United Arab Emirates Ukraine Uzbekistan Yemen Colombia Lebanon Sudan 20

Pre-arrival Checklist 9 Have you confirmed that you will be attending the Course? Have you booked your accommodation? Have you paid your deposit for your accommodation? Have you informed the Accommodation Office when you will arrive in the UK? Have you completed the 1st Stage (online) of your enrolment? Have you e-mailed a passport sized photograph to icentre@anglia.ac.uk? Have you paid your Tuition Fees? Have you planned how to get to Anglia Ruskin from the airport? Have you booked your free arrival transfer to Anglia Ruskin University from the Airport? Have your printed a map of the campus/local area for when you arrive (see final pages of this booklet)? Have you got all your documents safely packed in your hand luggage including flight tickets, passport, academic and English certificates? You must not arrive more than one week after the start of your course. If you do you will not be allowed to enrol. Important Anglia Ruskin University Numbers Cambridge Accommodation Office ++44 845 196 2905 Chelmsford Accommodation Office ++44 845 196 3110 Cambridge Reception/Security ++44 845 196 2333 Chelmsford Reception/Security ++44 845 196 3720 Panther Taxis ++44 1223 715715 21

Campus and City Maps 10 Cambridge City Centre 22

Campus and City Maps 10 Cambridge Campus 23

Campus and City Maps 10 Chelmsford City Centre B1008 A1016 A1016 WEST PARK A1016 RAINSFORD RD WATERHOUSE LN RAINSFORD LN A1016 PARKWAY CHELMER VALLEY RD A1060 LEADING TO: A131 to Braintree A120 to Stansted Airport M11 to Cambridge. Also to Chelmer Valley B1137 LEADING TO: A12 to Colchester A130 to Cambridge, Great Dunmow & Stansted Airport A1016 LEADING TO: A414 to Harlow M11 to London A12 to London Junction 15 MALTESE RD BROOMFIELD RD PARKWAY Civic & Crampthorn Theatres ELMS DR COVAL LN BROOMFIELD RAILWAY ST DUKE ST Visitor Centre VIADUCT RD A1060 Student Accommodation GLEBE RD TOWNFIELD ST CENTRAL PARK B1007 VICTORIA RD NEW WRITTLE ST BISHOP HALL LN RECTORY LN HOFFMANNS WAY BISHOP RD MARCONI RD Train Station Magistrates Court NEW ST MARKET RD ESSEX COUNTY CRICKET CLUB NEW LONDON RD VICTORIA RD COTTAGE PL County Hall LEGG STNEW ST SOUTHBOROUGH RD TINDAL ST High Chelmer Shopping Centre BELLMEAD Police Station Crown Court NEW LONDON RD PARKWAY HALL ST HAMLET RD ST JOHN S RD MOULSHAM ST WATERLOO LN HIGH ST PO REGINA RD Riverside Ice & Leisure Centre Chelmsford College (Moulsham St Campus) BOND ST SPRINGFIELD RD BADDOW RD RIVER C HELMER HIGH BRIDGE RD The Meadows Shopping Centre Cinema MANOR RD BADDOW RD LADY LN SPRINGFIELD RD NAVIGATION RD WHARF RD A1016 GOLDLAY AVE B1137 PRINCES RD FLYOVER A138 A138 LEADING TO: Colchester & A12 A414 A414 LEADING TO: Southend, Basildon, & Maldon. Also to Sandon Disabled parking Car park Information centre Buses only Pedestrians only One way A12 to London Junction 15 A1114 Chelmsford College (Princes Rd Campus) Cathedral River A12 to London Junction 15 Toilets Railway line PO Post Office Bus station Drop off / pick up 24